"delete message on mailbox and handheld" Problem

I have 4 email accounts on my BIS  2 hotmail, 2 pop3.   After I did a reset on my curve, only one of my accounts gives me the option to delete message on mailbox and handheld.  Previous to the reset, all accounts gave me that option.  I've tried resending service books, reregistering host routing tables, etc.   Any ideas?
Solved!
Go to Solution.

You must to go your message inbox, then to options, then email reconciliation and scroll through EACH email address under message services and make sure "delete on" is set to prompt.  It must be set to prompt for each email address.  

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    Message Edited by jmrmb80 on 01-15-2009 12:04 PM
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