Delete print job

After trying to print a file from internet the printer gets stuck and it is not possible to cancel  the print job.
It can be cancelled only by disconnecting the USB cable.
If I copy the file to WORD then there is no printing problem.
Thanks,  Bezalel

Hi,
You may give the HP Print and Scan Doctor a try by selecting Fix Printing, it should automatically clear any item within the print queue:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&jumpid=ex_r4155/hho/ipg/ccdoc/p...
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

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    Hi,
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    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

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    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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    ****Click the White thumb to say thanks****
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    Microsoft MVP - Windows Experience

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    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
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    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

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