Deleted BBM contacts keep re-appearing

Hi! I have 8520/5.0.0.1036 and I recently upgraded my bbm to ver 7.0.1.23. I am from the Philippines and for some strange reason my Display Picture does not update, and the contacts that I deleted keep on re-appearing. And contacts I moved from 'category A' to 'category B' moved back right before my eyes. Please help! Thanks a lot!
Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.
Solved!
Go to Solution.

Hello mondi21,
Welcome to the BlackBerry Support Community.
Thank you for your question regarding BBM.
Do you know if you have used the same BlackBerry ID on another device in the past that may be currently active?
-FB
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

Similar Messages

  • Help! My deleted contacts keep re-appearing...

    Hi,
    My brother gave me his BB 8900. I've deleted his contacts every way I know how, and his contacts keep re-appearing on the phone.
    1. I've deleted the contacts through the Desktop software
    2. I've a clean list of my contacts on Gmail and Yahoo address book for syncing.
    3. I've deleted my bro's contacts on the back-up folder contacts.
    4. I've no entries in my SIM Phone Book.
    5. I set the Address Book Wireless Synchronization field to No.
    I get to the point where everything looks clean on handheld and phone ... and 30 minutes later the unconnected phone has somehow restored the (600) deleted contacts into the address book
    Any idea what I'm missing? Thanks.

    Interesting. A clean start could help because I don't know whats causing it.  You've done some good troubleshooting so far.
    I recommend wiping the device so you can setup from scratch.  This guarantees nothing from your brothers settings remain.
    http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02318
    go with option 5
    Please click the Thumbs Up icon if this comment has helped you!
    If your issue is resolved, please click the solution button on the resolution!
    Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!

  • Deleting BBM contact

    Hello everyone..
    I have a problem with my BBM. When I trying to delete a BBM contact, It can't be removed. It's happen only in 1 contact. When I try to delete another contact, it's successful..
    I have tried to reboot my BB and it doesn't work.. What should I do?? Thank you for your attention
    I use Curve 3G v5.0.0.794
    My BBM version is 5.0.1.41

    For starters, I'd update the BBMessenger to the latest released version, 5.0.3.22.
    Use your BlackBerry Messenger function (BBM > Options > Backup) to backup your contacts you have now, and also, do a complete backup using Desktop manager.
    Then, go to Options > Advanced > Applications and scroll the Messenger application and don't click on it, just scroll to it. Click Menu > Delete and remove the application.
    Now, do a reboot: With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
    Finally, use your BlackBerry browser to go to http://blackberry.com/blackberrymessenger and download/install the Messenger application again.
    After installation and possibly another reboot, check your Instant Messaging Folder, or Downloads folder for the application.
    If needed, you can restore your contacts from the BBM v.5 application or from the Desktop Manager > Backup/Restore > Advanced.
    Now, see if you can delete that contact.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Deleted mail contacts keep appearing

    I have a contact I no longer use and have deleted it from Contacts on my iMac and iPad, but it still keeps appearing in the To: box when I enter a similar contac, obote the iMac and iPad. How do I completely delete it to prevent this from happening?
    Thanks, Simon.

    Simon Thornton wrote:
    Thanks, that helped! ...
    You're Welcome...
    Simon Thornton wrote:
    ... any idea about my iPad?
    Try posting the question on the iPad Forum...
    https://discussions.apple.com/community/ipad

  • Deleted contacts keep re-appearing in my Contacts. Why??!!! Backup assist failure.

    Every morning when I wake up, I have an alert on my Droid Razr M that says the backup assistant failed. So I delete some old contacts to make room so I don't have to pay for an upgrade. Same thing the next day. I look, and ALL the contacts I deleted have been re-populated to my phone! How do I get them to stay gone?

        I want to ensure you have positive experience with Backup Assistant. Let's ensure your contacts back up at the time of removal. To backup current contacts head into Settings > Backup Assistant Plus > Backup Assistant plus Contacts > Sync Now.
    YosefT_VZW
    Follow us on Twitter

  • Exchange 2010 + Outlook 2013 = Items deleted from inbox, Keep Re-Appearing. (Cached mode outlook only)

    Hey Team,
    We have a single user who when she deletes items from the Inbox they re-appear (in the inbox), if she is running in cached exchange mode. The items do not re-appear in OWA.
    She is not experiencing any network connectivity issues
    We have rebuilt her MAPI profile including deleting all existing OST files
    We have removed and reinstalled outlook / office 2013
    She is the only user with the issue
    There are no Sync issues
    As soon as we disable cached exchange mode this issue immediately goes away, she is running Office 2013 RTM.
    Any Ideas,
    Thanks,
    Robert
    Robert

    Hi Robert,
    If change another PC to configure her mailbox within outlook 2013, is there the same issue?
    In addition, you can try to move her mailbox to another database and check if any helps.
    Best regards,
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
    Niko Cheng
    TechNet Community Support

  • Deleted Email Msgs Keep Re-appearing

    unable to permanently delete email messages from my gmail account on my macbook. i go through the process of deleting them and then emptying trash but for some reason they re-appear in my "all mail" gmail folder. i cant get rid of them.

    Hello mondi21,
    Welcome to the BlackBerry Support Community.
    Thank you for your question regarding BBM.
    Do you know if you have used the same BlackBerry ID on another device in the past that may be currently active?
    -FB
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click "Accept as a Solution" for posts that have solved your issue(s)!

  • Blocked contact keeps re-appearing

    Hello, I am having issues with my skype, I blocked a person and removed them from Skype. but everytime i re log in to my Skype, the person pops up in my Contacts? why idk, help
    [Topic title updated by moderator to be more descriptive. Original topic title was: "i need help please"]

    for real?? my post was edited by an admin/mod no reply to my post still?

  • I have deleted a contact on my phone, and they are no longer in my contacts list however when I go to text there name still appears as (other) is there a way of deleting them completely of my phone? - I have tried everything!!

    I have deleted a contact on my phone, and they are no longer in my contacts list however when I go to text if i type in the letter there name begins with there name still appears as (other) is there a way of deleting them completely of my phone? - I have tried everything!!
    I have resorted my phone, used the spring clean app - none of these work, Have I saved this number somewhere else but I just can't get to it?

    You got the new iphone?????   I have same problem.  I transferred audiobooks to device to find no audiobooks on device (despite it being in iTunes as if it was).  Have you found a solution?????   I even tried to change import settings on format transfer but hasn't worked. 

  • I deleted a contact out of my iPhone 4S but when I go to send a message the contact appears although that individual is no longer in my address book. I deleted all text and call history pertaining to the deleted contact but still shows up.

    I deleted a contact out of my iPhone 4S but when I go to send a message the contact appears although that individual is no longer in my address book. I deleted all text and call history pertaining to the deleted contact but still shows up. Does anyone have the same issue and how do I fix it?

    dam122577 wrote:
    but wont restoring as new delete all my info on my phone
    Yes. That is why I added...
    it will disappear over time due to non-use.

  • I got an upgrade to iPhone 5 and gave my my daughter my iPhone 4S.....however it appears our phones are syncd! If I delete a contact on my phone it will delete from her contacts and visa versa.

    My Question...Hello!! I recently got an upgrade  to an iPhone 5 &. I gave my old iPhone 4S to my daughter but we are both having issues with contacts...our phones seem to be syncd. If I delete a contact on my phone it disappears off hers & visa versa!!! Also what's app contacts & who knows what else!! Help please????

    Don't worry about it mate, with deleting the iCloud off your daughter's phone it will only remove the infomation on her device that was synced onto the device
    Let's say you have contacts 1 2 3 4 5 
    And she has contacts 6 7 8 9 and 4 was synced over to her device
    If she deletes the iCloud she will keep her contacts on her device, so 6789 will stay, however she will have an option to keep synced infomation such as 4 on her device or delete it
    On your device you will still keep any infomation that was synced over so you would have 1 2 3 4 5 6 7 8 9, and when you delete this infomation once your daughter has disassoicated her APple ID from her phone it will only affect YOUR apple ID.
    Anything else I can do for you today mate?

  • If I delete my blackberry ID and create a new one with the same email will I still be able to get my old bbm contacts?

    Hi so I forgot my bbid password and answer to security question so Im stuck now..please RIM really this is poor that you dont have a sytem to reset it without those two things I see hundreds of posts all over google with people with this problem so if there is a way let me know but as you can see in the subject that's my question if it's not possible to reset it without security queston answer
    Regards
    Garry

    It is my understanding that if you delete the account per the instructions below, you will be able recreate, but you will NOT have access to the prior BBM contacts.
    Read this for full information and suggestions to regain access to your BBID >> http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...
    You have to remember either the BlackBerryID password, or the secret question answer. Without either, you're stuck.
    Your choices are:
    --Use another email account to create an entirely new BlackBerryID (with which you will lose access to any purchased apps using the "forgotten" first BlackBerryID, or
    --Find the initial email you were sent to confirm the initial BlackBerryID, and in it is a link to click to cancel and delete the account. Click on that, delete the account and then you can use that same email to create an entirely new account.
    Good luck.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • ICloud keeps duplicating my contacts, any of which I need to delete anyways.  Is there a way to delete multiple contacts at once? I  have been deleting them one at a time, but they keep reappearing.

    ICloud keeps duplicating my contacts, any of which I need to delete anyways.  Is there a way to delete multiple contacts at once? I  have been deleting them one at a time, but they keep reappearing.

    I have exactly the same problem!  I have Outlook 2010 and it does the same thing with my contacts, and calender enteries!! Really frustrating

  • Mail account doesn't work properly, deleted messages keep re-appearing, others seem to disappear and reappear at random.

    deleted messages keep re-appearing, others seem to disappear and reappear at random

    I have the same problem. Thankfully one which was missing came back. I printed it out and made a PDF of it since it was an important one I'd been looking for.
    I have three icloud email accounts which folders for each one. Now they mostly come up in my inbox instead of the correct folder and they won't move to the correct one.
    Come on Apple, fix this.

  • HT201401 My iphone contact list has changed and it keeps deleting my contacts. could icloud be the problem?

    My iphone contact list has changed and it keeps deleting my contacts. could icloud be the problem?

    Are you sharing the iCloud account with someone else?

Maybe you are looking for

  • What are the basic components in the library plugins folder.

    What are the standard plugins in the Library/Plugins folder for Snow Leopard? I'm trying to figure out what I can uninstall and I have no clue.

  • Help!! reflow create multiple page ?

    adobe edge reflow CC to create multiple pages and can hyperlink ?  I would like to save webpages in the single file format.

  • Consolidated entries in Invoice Accounting Doc

    Hi gurus! Please throw some light. If my invoice is carrying 100 line items, how am I able to consolidate my accounting doc’s entries in 1 G/L account such that instead of having....                 DR          Accts Receivable              $1000    

  • BO Opendocument Url not giving pdf report when invoked through Java.

    Hi All, I'm trying to get pdf report by invoking the BO XI R3 server using the below url. <br> <br> <br> http://corpbo101d:41040/OpenDocument/opendoc/openDocument.jsp?sType=rpt&sDocName=BankAsAgentNA_1_au&sOutputFormat=P&lsS@model_code=BANKAGENT&lsS@

  • Can't log into The Cloud Wifi with Retina Macbook Pro

    Hi there, I've researched this extensively online but haven't found a solution so far. Usually, when logging into The Cloud on my iPad Air or iPhone 4S at locations like Caffe Nero, I have no problem connecting: I connect in the device's settings, an