Deleted email returns to inbox

For the last few days, whenever I attempt to delete an email I get the following message " the message could not be moved to the mailbox Trash".  These messages will dissapear, then reappear later that day.  They are no longer in my Outlook Inbox on my desk top computer.  Any ideas?

Move the offending file to the Trash and make sure that Trash does not contain any files you may want to retain.
Shut down Mail.
From the Finder click on Go>Home.
Double click on the Library.
option drag the Mail folder to the desktop.
This should make a copy of the Mail folder.
Once you are sure that Mail is backed up, open the Mail folder in the Library.
Open the Mailboxes folder and open the Deleted Messages.mbox>Messages folder.
Drag any messages in the folder to the trash can in the Dock.
Empty Trash.
Now reopen the Mail folder and locate the MessageUidsAlreadyDownloaded3 and the Envelope Index files and drag them to the desktop.
Next close all windows and open the Mail program.

Similar Messages

  • Deleted emails returning to Inbox & no emails in Trash

    I have had this issue for a while now.  I am using a Macbook Pro with Retina and the Yosemite OS, purchased in 5/2014.
    After I delete several emails I often click out of my Inbox and click into one of my email subfolders or Trash or Junk mail...It doesn't matter where I click into.
    I then return to my Inbox and all of the emails I just spent a good amount of time deleting have returned to my Inbox.
    So a big time waster to have to go through and deleted all of these previously deleted emails.
    What is the fix for this issue?
    Secondly, I have set my email preferences to "Permanently erase deleted messages to Never", yet my Trash folder is empty.  There should be many emails in my Trash at this time.
    Third, emails that I have read and so are no longer bolded in my Inbox have disappeared.  Where to?  I don't know.
    What can I do about these three issues?
    Overall, it really seems that my email is unstable using the Macbook Pro.  Quite frustrating.

    Hi Eric, at this stage it is only happening on the mac with snow leopard, but the maverick mac has had its issues with other weird faults that myself and the other party's husband have nutted out some fixes for. I believe the snow leopard mac was doing a combo of dragging mail and right click move to folders etc to sort her mail out when this problem was recurring. I did look thru the support section here and one of the fixes was just to do the right click method which i suggested and so far all the mail that had played up originally are now staying in the folders they are supposed to be. I would like to say this fixed it but i will wait a few days first, seeing that there is also the spinning wheel that takes forever for this particular account to fetch and send mail that was not happening before i don't believe i am out of the woods next. Some extra info...on the problem computer there are 6 gmail accounts running thru macmail and all are imap enabled and generally have been trouble free, the amount of mail in the mail folder is staggering around 65gig plus which my other half protects with a passion ( don't suggest having a cleanup, it would be easier to take on a charging elephant)
    Some of the other things i am contemplating are..... deleting the mailplist, deleting and reinstalling the problem email acc and also a fix i found last night that involves "delete all the files in the following folder: ~/Library/Mail/[email protected]/.OfflineCache" , not necessarily in that order. It is nice to be able to compose this at a sensible hour of the day not 1.30am like last night with a semi deranged wife wanting instant answers. I hope Eric this gives you enough info to hopefully point me in the right direction.
    cheers Andy

  • Mail and Address Book: Deleted email returns to Inbox

    Hello all and happy holidays...
    That is until just a while ago, my Mail keeps receiving two similar emails (one with attachment) of Xmas Specials and offerings from one of the vendor/shop I visited. When I click on the mail itself, I just see the "loading..." in the message body, no pics, no text, assuming it is a large graphic-based or something email, *so I tried deleting them, only to have them re-appear again in the IN box.*
    *I just simply can't get rid of them!* Every time I delete them, they disappear from the IN box, I click the Trash icon, they are there, I further delete them, and when I click back the IN box, they are back again
    It has become an annoyance! I call the shop and they said their marketing dept will take me off the email list, but they can't help me on the immediate problem, *how to trash these email away permanently?* They actually ask me to call AppleCare Hotline...! Gosh, I know about AppleCare Hotline and they will go through you the 1001 steps to diagnose your system one step at a time, I just thought this is the vendor's "problem" and they should be able to fix the problem for me!
    So anyone, hope someone's home and getting online here, if you know how to, please help.
    Thanks a zillion and Merry Xmas!

    Move the offending file to the Trash and make sure that Trash does not contain any files you may want to retain.
    Shut down Mail.
    From the Finder click on Go>Home.
    Double click on the Library.
    option drag the Mail folder to the desktop.
    This should make a copy of the Mail folder.
    Once you are sure that Mail is backed up, open the Mail folder in the Library.
    Open the Mailboxes folder and open the Deleted Messages.mbox>Messages folder.
    Drag any messages in the folder to the trash can in the Dock.
    Empty Trash.
    Now reopen the Mail folder and locate the MessageUidsAlreadyDownloaded3 and the Envelope Index files and drag them to the desktop.
    Next close all windows and open the Mail program.

  • I have iphone 5c.  Having email problem.  Does not delete emails showing in inbox from date 8/27 thru 9/23.   When deleted, these same emails repopulate in inbox.  What is going wrong?  How do I fix the problem?

    Ihave iphone5c.  Does not permanently delete emails showing in inbox.  When they are move to Trash then inbox at first shows empty.  However if you leave Mailbox and return then all the emails that were previously deleted and now repopulated in Inbox.  I have tried various things like marking them "read" before deleting, then moving them to Trash, and they still return.  What is going wrong and how do I fix the problem?

    What your describing sounds lot like Nortons anti virus, but other do it to.
    Multiple copies of the same email over and over are almost always anti virus incoming mail scanning. Turn off scanning and the problem goes away turn it back on and it resumes.
    My guess is that your filter issues, and search problems are also related to this uniquitous and most ignored security tool that messes up far more than it should..
    Deleting the index
    I assume you mean the global-messages-db.sqlite. if you don't close Thunderbird and delete it now. Searches will be incomplete until it rebuilds and the time to do that will have a lot to do with how much mail there is and how busy the computer is.
    Now create an exclusion in your anti virus program for the Thunderbird profile folders. My guess is it is trying to scan the files in your profile every time Thunderbird tries to open them and generally turning things into a tug of war, which Thunderbird looses as it just does not wait around if files are locked. It expects exclusive access to it's files immediately, not in 10 minutes when the anti virus has done it's thing. So things get added to the index but not removed. Mails don't move as the destination or source file is "in use" etc.

  • After adding a new account, I can't delete emails from the inbox of this account.

    I just added a sixth account to my Thunderbird installation. There was no problem adding the account and I can send and receive emails without problem. However, I cannot delete emails from the inbox. What should I do to correct this?

    It is a POP account.
    I just backed up the profile.
    I don't know the size of the inbox nor how to see what it is nor change it. However, the inbox for this account is currently empty. (Yes, I know this post is about not being able to delete emails from the inbox, so how can it be empty? In my research I found a post of someone with the same problem who discovered he could move emails from the inbox to another folder and then delete that folder (not the individual mails in the folder, but only the entire folder). That is how I emptied the inbox, but it is a very cumbersome work around that I shouldn't have to do.

  • Junk email returns to inbox ... no matter what I do

    Spookiest thing: I have three junk emails in my Inbox (tagged as junk mail). They seem to be duplicates. I have my junk mail rule set to automatically send junk to the Junk Mailbox, but these emails will not budge.
    When I delete them, they disappear from the Inbox, only to magically return after I return to the Inbox a subsequent time. When I send them to the Junk Mailbox and delete all Junk, they magically return to the Inbox. When I delete these three emails, close the program, and then return, they magically return to the Inbox. Seems nothing I do will get rid of these things.
    HELP!
    1.5GHz PowerBook G4   Mac OS X (10.4.8)  

    Since there are only 77 messages, deselect include when automatically checking for new mail first under the Advanced tab for the account preferences.
    Create an On My Mac location mailbox naming it whatever you prefer.
    Transfer/move all valid messages (excluding the 3 problem junk messages) to the newly created "On My Mac" location mailbox.
    Quit the Mail.app and using the Finder, go to Home > Library > Mail > this POP account named folder (named by the user name and incoming mail server for the account) > INBOX.mbox.
    Delete the INBOX.mbox folder and empty the Trash.
    Launch Mail and reselect include when automatically checking for new mail under the Advanced tab for the account preferences. A new INBOX.mbox folder will be created automatically by Mail within the account named folder.
    If this resolves the problem, you can transfer the previously transferred messages from the "On My Mac" location mailbox to the new Inbox mailbox for the account.

  • Deleted emails reappear in inbox on iPad and iPhone even in airplane mode

    Whenever I delete either read or unread emails from my inbox on both iPad and iPhone 4 they re-appear in the inbox between 30 seconds and 1 minute later. I've seen other posts suggesting this might be due to the fact that I'm leaving my mails on the server so I switched my iPad to Airplane mode so that it couldn't check the server, I then deleted an email and sure enough 30 secs later it re-appeared.
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    ok.

  • HTC rhyme automatically deletes emails in my inbox after 3 days...

    When I get emails in my inboxes and read them and don't delete them, I intend to keep them until I want to delete them. However, all emails automatically get deleted after 3 days. I've looked through all the settings and I can't figure out how to fix it so that only I can delete them-they can't be automatically deleted. Does someone know how to fix this?? Thanks in advance!

    We need more information from you on what you are using.  What type of email account (Outlook, GMail, Yahoo, etc.) is it that you have questions about?  Which email app are you using to check your email?  It doesn't sound like you are using an app from the Play Store, so I will answer assuming that you are using stock apps (ones that came on the phone out of the box).  I don't have the Rhyme, but I have other HTC phones.
    For an Exchange account, go into the email app>menu>settings>sync, send & receive>sync settings>download past email.  This defaults to 3 days.  You can change it to time periods varying from 1-30 days and "All", which is what it sounds like you would prefer.
    For GMail, go into the GMail app>menu>settings>select your email address>data usage>days of mail to sync and choose the number of days that you want to sync.
    The settings will depend on your answers to the questions in my first paragraph.  Let us know if you have more questions or are using a different type of email on your phone.

  • Mac Mail keeps moving deleted emails back into inbox

    How to stop Mail from moving deleted messages back to inbox?

    I've had the same problem for several months. I can't archive emails to the archive folder. They keep moving back into the inbox. I have to keep moving them several times before they stay put.

  • Deleted messages returned to inbox after keying command shift L incorrectly

    I was in the process of flagging a message and for learning purposes attempted to do it with the keystroke combination rather than simply selecting the acton. silly me! The combination of flagging a message is command shift L but instead of using the shift key I used the page up or arrow up key. suddenly a bunch of messages that had been deleted returned in a grayed out state. I tried re-deleting them, selecting specfic inbox folders for example. I had some success but not all will go away. and now I just labeled a new message as junk and the message goes to the junk folder but a grayed out message with a flag symbol stays in the inbox and won't go away. What did I do when I messed up that key combination? I looked at some of the other related issues on this discussion. I did some research into the preferences and into whether or not there are the correct deleted messages folders in the pop account folders. I found some inconsistancies but since I've never been to those folders before I don't know if things were any different before my keystroke mistake. I just want to go back to the default situation that I had set up before this booboo. I had created 3 pop accounts and I may have had some preferences on the deleted items folders, but essentially deleted messges were going to the trash and I think they were in the trash. I probably hadn't been emptying the trash. Weird, on my PC when i deleted a message it was gone. with Mac they seem to be in a trash folder which must then be emptied. interesting. (I am very new to Macs)
    Jory Kahn
    powerbook   Mac OS X (10.4.3)  
    powerbook   Mac OS X (10.4.3)  

    > Cutting the messages seems to disappear them for now...
    but I don't trust where they are going.
    What do you mean? They don’t go anywhere (well, they go to a temporary storage area so that you can paste them). That’s precisely why it works.
    I want to understand why the delete button doesn't function as it should.
    Probably because there is something wrong with the messages themselves that prevents Mail from being able to handle them properly in general and from moving them to any other mailbox in particular. If Edit > Cut didn’t work (and sometimes it doesn’t), you’d have to manually get rid of the associated *.emlx files and re-create the index afterwards.

  • Deleted emails sent to INBOX

    I have created a subfolder called "Deleted" in my account and have selected it to hold deleted messages with Tools\Account Settings\Server Settings - When I delete a message move it to this folder. I have also selected Empty Deleted folder on exit .
    However, deleted files are moved to an account subfolder called INBOX that I did not create and cannot delete. This folder is emptied on exit, so the action is correct but in the wrong location.
    If there is logic behind this, it eludes me.

    This sounds like you have not got the correct folders selected.
    You are displaying Two 'Deleted' folders and a 'Trash' folder. however, in webmail there is 'Deleted Items' (this is the server folder for trash/deleted emails) and ''Deleted' (the one you created)
    IMAP mail accounts are designed to see and use folders that are on the server.
    You subscribe to see those folders.
    right click on mail account Inbox and select 'Subscribe'.
    You should be able to subscribe to see :
    'Inbox', 'Sent', 'Deleted Items', 'Junk'.
    I'm surprised there isn't a Drafts folder, so maybe the server does not have one available. no worries we'll sort that out later.
    Let's try to get all the correct folders working as expected.
    Unsubscribe from seeing the 'Deleted' folder which you created.
    Then access webmail account and delete the 'Deleted' folder you created.
    In Tools > Account Settings > Server Settings for the imap mail account
    Click on 'Advanced' button
    Select : 'show only subscribed folders'
    click on Ok
    Clickon OK to save settings.
    Check the Folder Pane.
    It should now only show subscribed folders.
    Go back into Account Settings > Server Settings
    When I delete a message
    Select: 'move it to this folder
    There should be a 'Deleted Items' folder to select in the drop down selection.
    Select: 'Clean up(expunge) Inbox on exit'
    Click on 'Copies & Folders' for the imap mail account.
    when sending messages
    Select: Place a copy in
    Select: 'Other' and select the Sent folder on the imap mail account.
    For Drafts and Templates do the same .
    Select : 'Other' and the Drafts folder on imap mail account
    Select : 'Other' and the Templates folder on imap mail account
    Tell me if these (drafts and Templates) options are not available.
    Click on 'Junk Settings' for imap mail account
    Select : 'Other' and the Junk folder on imap mail account
    click on OK
    Then please show me a copy of the Folder Pane.

  • Deleting email from SAP inbox

    Hai All,
    I want to delete a  email from SAP inbox, without  logging into SAP with that person's userid.   Please let me know how to do it.
    Regards,
    H.K.Hayath Basha.

    Hi Hayath Basha ,
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  • Deleted emails return to my inbox on occasion

    I do not have GoDaddy email as I have read others have but use Mac Mail, and have Verizon high speed internet service. For some reason, my inbox has been repopulated with emails that I had already read and deleted. They appear has having been opened already. Some are 3 years old! This has happened before several times in the past, but it has been a long time. Why did this happen? Is it Verizon or Mac mail? The only thing I have done differently lately that I can think of is that I sent a rather large size picture-laden email to my family ( I usually try not to send big ones.) Thanks for any help.
    One other question, why is it that you cannot delete a new email sent to you on Mac Mail without first opening it? (or, How do you do delete them without opening them?)

    I think it must be on the server end, not deleting it, & even whackier on the other end if 3 year old ones are coming back, I'd login using WebMail in a Browser & trash the deleted ones.
    To delete an email without opening it, try right clicking on it & choose Delete.

  • Deleted email stays in Inbox

    I have deleted an email but it will not remove from the "From" column. It has changed color from black to manila but I cannot get rid of it in the Inbox.

    Try rebuilding the mailbox -
    click on the inbox in the list on the left
    In the Mailbox menu - choose Rebuild
    The other possibility is that you are using IMAP email which will change the color of a deleted message to show that the next time Mail syncs with the server that message will be deleted.

  • Deleted Emails return on iPhone 5 on POP, SMTP, iCloud...

    I am working to assist someone with their iPhone 5, because no matter what they do, deleted messages(mostly unread) keep coming back to their iphone as soon as the email pulls messages from the server.    I have combed the support commmunity, and if I have missed the fix for this, i apologize, but if you could please link me to it i woud appreciate it.
    Regardless of whether the emails are set up as POP or SMTP, they return.  The emails link to Webmail at Networksolutions, from webhero via comcast, and from iCloud.  All three have the same problem. I have all of the email accounts set to remove messages from the server after one day.
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    Go to your Mail on iCloud.com, click the gear icon on the lower left and choose preferences, then on the General tab confirm in the Mailboxes section that you have checked "Save sent messages to:" and have selected your Sent folder from the drop-down list.

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