Deleted messages keep returning

I have configured both enterprise as well as internet mail (gmail).
Since 2 weeks I have a problem when deleting mails from the internet mail: some deleted e-mails return as unread new messages.
Who can help me?

Hello!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive to your Messages app
2) Delete and Resend Service Books
KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
If you have no CMIME entry, then skip the deletion
KB02830 Send the service books for the BlackBerry Internet Service
Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
3) Batt Pull Reboot
With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your BIS configuration for the affected email accounts. 
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Similar Messages

  • Deleted messages keep returning to inbox

    I have the iPad 2. I received an email from my son. Like an idiot, I clicked on the link. As it turns out, my son did not send the email. All of his contacts have been accessed and anyone opening the link are having problems.
    1. All of my deleted emails are returned to my inbox.
    2. I can receive email but unable to send out.
    I have changed the password and deleted the msn acct and reinstalled.
    Do you have suggestions on restoring my outgoing email and damage control for opening the spam link? Also now getting email from every spammer on the planet!
    Thanks,
    Poppy

    Look through this forum please. This has been discussed. For example, http://discussions.apple.com/thread.jspa?messageID=2536080. There are others, also.
    Fred

  • Deleted emails keep returning

    Why do deleted emails keep returning on my mac? I use Mavericks OS.

    Gmail makes it difficult to permanently erase messages.
    Go to Gmail's web interface. Delete them there. Search in All Mail, select them, delete them, empty Gmail's Trash. Do this recursively until you can no longer find them anywhere.
    After this it will take your iMac's Mail some time to sync with Gmail.
    Then, examine your Gmail account settings in Mail. Verify that you have instructed Gmail to eventually delete messages.
    Example:

  • TS3276 Deleted mail keeps returning

    I have recently upgraded to Mountain Lion.  In MAIL Gmail All Mail I keep deleting and removing from Trash but the messages keep returning over and over again.

    try rebuilding your mailbox.  it may just be that your local storage has gotten out of whack with the online storage; rebuilding should fix that.

  • TS3276 Why does Deleted mail keep returning?

    why does deleted email messages keep returning?

    Try re-indexing the mailboxes. This can take awhile if you have a lot of mail.
    Reindex messages      Mavericks/Yosemite

  • Mail account doesn't work properly, deleted messages keep re-appearing, others seem to disappear and reappear at random.

    deleted messages keep re-appearing, others seem to disappear and reappear at random

    I have the same problem. Thankfully one which was missing came back. I printed it out and made a PDF of it since it was an important one I'd been looking for.
    I have three icloud email accounts which folders for each one. Now they mostly come up in my inbox instead of the correct folder and they won't move to the correct one.
    Come on Apple, fix this.

  • Previously deleted album keeps returning

    A previously deleted album keeps returning to Music On This iPhone. Each song has a dotted circle in front of it. I have deleted the album from my player, and from the iTunes Media directory. No matter what I do after every sync, the album is back. Please help me remove this album once and for all.

    See the comment by Stephen Adams in this thread, and by William Lloyd in this thread.

  • Deleted emails keep returning on iMac

    how can i get rid of emails that keep returning on imac
    i have unticked the save in server box but every time i receive a new email they all come back again

    From the Mail menu bar, select
              Mail ▹ Preferences... ▹ Accounts
    Select one of your IMAP accounts in the list on the left, then open the Mailbox Behaviors tab, Uncheck the box marked
              Store deleted messages on the server
    Do the same in your other IMAP accounts. Save the changes when prompted.

  • Deleted Mailboxes Keep Returning

    I consolidated some mailboxes and updated my rules to respect the new setup. Now mailboxes that I deleted and no longer use keep returning.
    Details:
    I used to have a "Family" mailbox and a "Friends" mailbox. I consolidated these into "People." To create this, I moved all the messages from the Family mailbox into the Friends mailbox, renamed Friends to People, then updated my rules to funnel appropriate messages to the new People mailbox. After that, I deleted the now-depricated Family mailbox.
    Every day now, on both iOS and in OS X, the Family mailbox keeps coming back. Mailboxes called "Notes" and "Deleted Messages" show up (and are promptly deleted) from time to time, too. I don't use the Notes app and deleted messages should go to the Trash, no?
    What's causing this and how can I make it stop?
    Thank you.

    Really? No one else is seeing this?
    It just happened again. An email from my mom resurrected my "Family" folder on my iPhone, when the rules set up in Mountain Lion clearly show it should've been filed under "People."
    I even deleted all my old rules and recreated them based on my new folder structure. It seems somewhere, my old rules are still in play.
    Ideas?

  • After upgrading to iOS 5 I have lost all my sent messages'all my deleted messages have returned ,2 of which I also can't delete!

    After upgrading to ios5 all my sent messages disappeared,my deleted messages returned,a couple of which I also cannot delete!Anyone any ideas?I am thinking I should have stayed with ios4,as ios5 seems to be pitched at iPad 2 users.

    Thanks for the clarification.    Yes, I do access my email from 2 different sources. 
    FYI, I use the POP mailserver as I need most of the information to be loaded onto my PC while on a plane / not connected to the interenet.
    The primary use of mail on my iPhone is to be available as much as possible - even when I'm away from my office.
    Thanks again for your help.   I'll start deleting them in segments of 100.......

  • I have duplicate mail accounts and deleted messages keep redownloading in gmail

    I am using Mountain Lion and I have a me.com email account, gmail account, and sbcglobal.net account.  I set up my accounts in iMail and I use iCloud, but now I have duplicate mail accounts and every time I delete messages from my gmail account, the next time I go into Mail, all the deleted messages are back in my gmail account.  How do I stop this from happening and how do I make it so that I don't have duplicates of everything!

    All 3 email accounts show up under Inbox, but all three also show up as iCloud, sbcglobal.net, and gmail.  The iCloud account will occasionally get duplicates, the sbcglobal.net account only gets mail that sbcglobal.net has put into a "bulk" folder and seems to be all junk mail and does not show up in the sbcglobal.net inbox account and the gmail shows up in both places, but I can delete messages in the gmail inbox account and they do not download again, but the second gmail account is the one that keeps redownloading the already deleted messages into the gmail "all mail" folder.  I have tried deleting the gmail account and have gone to gmail's help page, but they are behind with set up for Mac Mail.  The set up is for Mail 3.0 and not 6.2.  It keeps downloading over a thousand emails into this gmail "all mail" folder.  Is there any way to stop this?

  • Apple Mail 2.1.3 (OS X 10.4.11) deleted message keeps reappearing

    I sent a mail that exceeded the maximum size of the recipients mailbox. When the mail-delivery message came back, my system HD was full and the incoming mail could not be stored. After I got my Mac back running, the mail-delivery-error-message keeps reappearing – even after deletion.
    When I delete the message in the inbox and in the trash, it reappears as soon as I click on "Inbox". If I open the message and click the "Delete Message" icon, it stays and appears in my trash as often as I clicked it. How can I get rid of that message?
    Thanx.

    If you know what you are doing it may be simplest to backup all emails and Mail settings and progressively remove Mail settings and files until you find the problem.
    Make sure you do not delete more than you have to from the server.
    Perhaps start by checking the server via web access to see that it looks OK at that end and does not have your large file stuck somewhere.

  • Messages keep returning

    When I delete a message the messages keep reloading into inbox. 
    I've tried emptying the trash but the messages keep reloading.
    How do I get rid of them.
    Thanks
    Arthur

    See my response to your other post

  • Deleted Mail keeps returning to INBOX - please advise!

    Please help me. I am trying to clean out my inbox because it has gotten out of control, I have over 4000 messages and I am trying to delete them in bulk.
    This is what I have been doing: I highlight messages then select delete. Then, I go to the mailbox menu and select permanently delete messages - i have been doing this periodically throughout the entire process.
    Then, at some point Mail quits unexpectedly. When I reopen the application ALL of the messages that I thought I had deleted are back!!
    Any advice would be most appreciated.

    Assuming this is a POP account and you can somehow manage to do the following without Mail crashing (you may take Mail offline to avoid new mail being downloaded while you try to fix the problem), try this:
    1. Create a custom “On My Mac” mailbox (Mailbox > New Mailbox).
    2. Instead of deleting the messages you don’t want to keep, move the messages you do want from Inbox to this newly created mailbox. Make sure that they are transferred correctly and you don’t miss anything.
    3. Quit Mail.
    4. In the Finder, go to the ~/Library/Mail/POP-username@mailserver/ account folder.
    5. Locate INBOX.mbox and move it to the Desktop (to be deleted after fixing the problem).
    6. Open Mail. A new (empty) INBOX.mbox will automatically be created within the account folder.
    7. Move the messages in the “On My Mac” mailbox back to Inbox if that’s where you want them to be.
    Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder, i.e. ~/Library is the Library folder within the user’s home folder.

  • Deleted mail keeps returning

    when I delete messages in mail they keep coming back 3 or 4 times.I have rebuild mailboxes , but that doesn't help.
    Any other suggestions would be welcome.

    Check to see if you have the option "Store deleted messages on the server" enabled. You can find this under Preferences->Accounts->Mailbox Behaviors. I was having the same issue with emails popping back up after I had deleted them. Unchecking this checkbox resolved the issue. For some reason if the deleted message is being stored server side, the flag isn't being thrown that the message was deleted. As a result, the server thinks it's still valid email and continues to serve it to you. I still think this is a problem on Apple's end, because this behavior was occurring across all of my emails accounts: iCloud, GMail and private servers. So it's not the provider, it's the way Apple Mail does things.

Maybe you are looking for

  • Changing the Host String in Oracle 10.2.0.4

    Hi, Can you please let me know how to change the Host String from ORCL to "production". I login now using the details below, UN: system PWD: production Host String: orcl Any help would be highly appreciated.

  • IOS 4.2.1 - Calendar alerts *still* one hour early - help?

    Upgraded to 4.2.1 in hopes of squashing this bug, but no go. Yes, I have tried all the obvious solutions: manual time, automatic time, making sure time zones are the same for the clock and the calendar prefs. Nothing works. Any advice? Just to be cle

  • Find out how many users are downloading Office365 C2R

    I am an it manager at a college in Northern Ireland we have 20K+ users with active accounts and have offered them Office 365 through the student and Faculty advantage programs. We have registered everyone with the appropriate licenses and are happy t

  • Cannot Load JSP script.

    I made some war file, that include very simple logic. (jsp script call           "HelloWorld" Stateless session bean).           It works well in windows 2000, WLS 6.1 SP4,           but I make new WLS server in Solaris Machine WLS6.1Sp4, it didn't w

  • Is the "deadline" variable also set when the Due transition is used ?

    Hi, I needed to understand if the 'deadline' variable is also set when the due transition is used. The reason I am asking is because of the following scenario that we saw: 1. There is a Due transition form an interactive activity to an automatic 2. T