Deleted or corrupted file

Every time I try to sync my ipod it tells me that it cannot install a song that has been on my ipod for weeks. when I try to re-import the song it tells me it cannot because the file or directory is corrupted. when i try to delete the song out of my itunes folder so i can reinstall it, it tells me it cannot be deleted because the file or directory is corrupted and unreadable. How in the world do I fix this!?????? It is one of my favorite songs!

Since writing my original post I decided to send the following message to Mac App Store Customer Support:
"I have had to download this file from the app store at least ten (10) times. I try to install the file but I keep getting the message "The software could not be verified. It may have been corrupted or tampered with during downloading."
I then delete the same file and try another attempt at a different time of day. Most recently following Apple Support's advice I contacted my ISP to clear the file cache but they could only clear my browser cache. I have deleted my com.apple.appstore. folder which contains app store cache,  also com.apple.appstore.plist and tried again to no avail. I have wasted hours doing all this and I now want my money back please. You can keep this software update until you release it on disk like Snow Leopard which installed like a dream. I'm very disappointed with Apple that they expect the purchaser to do all the work trying to diagnose their software installation issue. Nice idea but poorly executed has been my experience."
I received this message which has confirmed my refund request:
Julia here from the iTunes Store. I understand that you received an error message and have been unable to install OS X Lion. I know how eager you must be to have this resolved, and I will be happy to help in any way that I can.
Please accept my sincere apologies for the frustration this download has caused. Since you were unable to enjoy this purchase, I have gone ahead and issued a refund. In five to seven business days, a credit of £20.99 should be posted to the credit card that appears on the receipt for that purchase.
If you have any other questions or concerns regarding this issue, please reply so I can assist you further. Thank you for being an iTunes Store customer.
Sincerely,
Julia
iTunes Store/Mac App Store Customer Support
Perhaps I'll wait for a disk to become available or see if a download to a pen drive at an Apple store is possible.

Similar Messages

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    Message was edited by: nerowolfe
    Message was edited by: nerowolfe

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    Seen these?
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