Deleting Admin from a used MacBook Pro

I just purchased this MacBook Pro 2011 revision from Ebay. Not all of the sellers information is deleted. Such as his and someone else's user name's. I would like to wipe this MacBook clean but I have no software disks. Can someone help me? Because the seller isn't responding to my request for help.
Thanks

Then you need that password. Contact the seller for the information. Otherwise, you will need to purchase replacement discs unless it came with Lion pre-installed.
If you need to purchase Snow Leopard you can still purchase a copy from Apple's online store's telesales agents.[1-800-MY-APPLE (1-800-692-7753) or Customer Service and Sales Support at 1-800-676-2775.] Ask for a Sales Representative.
Third-party sources for Snow Leopard are:
Snow Leopard from Amazon.com
Snow Leopard from eBay
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store.
If you need to purchase Lion call 1-800-692-7753 or 1-800-676-2775. Ask for a Sales Representative. They will check your Apple ID, and email you a code and instructions. The cost is $29.99 (as it was before) plus tax. It's a download.

Similar Messages

How to unlock User1 from a used Macbook Pro?

I recently purchased my 2013 MacBook Pro from an owner who had it for only four months.( He gave me his receipt .) I am trying to install new software like Microsoft and I am receiving a message saying I need the password for User1. I never set up User1. I tried to change the password in settings but it wants the old password to do this. Of course i don't know it. i tried to contact the seller, but he is not retuning my call. Is there anything I can do?

Re-install the OS as the seller should have done.
Reinstall on a used Mac see post by Linc Davis

I'm trying to reinstall Mavericks on used Macbook Pro. When I log in to my Apple ID, it says it was not the same ID used to purchase Mountain Lion. I need to change user/admin as a lot of the folders and apps are in Chinese!

I'm trying to reinstall Mavericks on used Macbook Pro. When I log in to my Apple ID, it says it was not the same ID used to purchase Mountain Lion. I need to change user/admin as a lot of the folders and apps are in Chinese!

The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able toauthorize it under your ID. In that case, contact iTunes Support.

Bought Used macbook pro, don't have administrator password and don't have the OS disc. Is there a way I can reset or delete the password?

I recently bought a used macbook pro. I can pretty much do everything I need on it until I want to change setting and such things. Then it asks me for an administrator password which I do not know or have. On top of that I do not have the OS disc either. Is there a way I can SAFELY reset or delete the password so I can set my own without the possibility of screwing thing up. LIke I said I can do most anything. I figured this out when attempting to tether it to my smartphone for internet access (I do all the time from my desktop but my desktop is a PC so things are a little different) I am a very new mac user, I have always been a devoted PC user until now. I have to say I am really loving my macbook pro I may just stick with mac from now on (if I can get this problem figured out without too much stress.
I am looking for the safest and best way to fix this issue where nothing I do would mess up the laptop. I can use it now and I do not want that to change, I just want to be able to change my setting and set a password of my own. PLEASE HELP, THANX!

Hi
There actually is a slightly easier way in OS X 10.5 or greater.
1. Start up in single-user mode (hold Command-S as the computer starts up).
2. Type: mount -uw /
3. Press Return.
4. Type this:
passwd (user's short name)
Replace "(user's short name)" with the short name of the user account whose password you wish to reset. If you are not sure what the account name is, you can get a list of user names by typing: ls /Users
5. Press Return.
6. Enter a new user password.
7. Press Return.
8. Type: reboot
9. Press Return.

Hi, i am badly in need of help. i partitioned my mac hd yesterday and now the boot camp is nt working as i was using win 7 on it. i am using macbook pro 13'' 2011. plz help me. anxiously waiting for response... specially from "Christopher"

hi, i am badly in need of help. i partitioned my mac hd yesterday and now the boot camp is nt working as i was using win 7 on it. i am using macbook pro 13'' 2011. plz help me. anxiously waiting for response... specially from "Christopher murphy"

you can't add or mofidy partition numbers. especially not if and once you have windows installed.
boot from Windows 7 DVD afterwards
but first you have to tell us and Christopher what and how you partitioned your system.
Successful setup of OS X Lion + Data Partition + Bootcamp Win7 Ult
https://discussions.apple.com/thread/3293948
So after many, many hours I think I've finally figured out how to successfully setup Mac OS X Lion on one partition, a seperate data partition, and Windows 7 Ultimate on a Bootcamp partition . Here is a screenshot of my setup on my 13" MacBook Pro
Thread with suggestions on Windows backup methods:
https://discussions.apple.com/thread/3798090
Paragon CampTune
Paragon CampTune is a commercial product that is designed expressly for this task. http://www.paragon-software.com/home/camptune/ It consists of a downloadable ISO that needs to be burned to a disc and booted from in order to resize the partitions costs US$19.95.
Securing Dual-System Configuration
Imaging is still the most affordable and robust way to secure computer data. Unfortunately Mac OS X backs up only HFS+ volumes, leaving Windows with dual-system configurations unsecured. You can permanently lose all of your data unless you have a Windows-compatible backup solution.
Paragon’s CampTune and Paragon’s Drive Copy for Mac can secure the entire dual-system configuration. CampTune creates traditional images of volumes or entire hard disks, Drive Copy can copy them to other disks. In case of an emergency, you can restore the previously created image or copy all your data back to its original state.
GParted Live
GParted Live is similar to CampTune as it is also distributed as a bootable image that needs to be copied to a CD/DVD or USB flash drive. As free and open source software, distributed under the GPL, it will always be available free. Since it has more functions than CampTune, it may be harder for folks who are not as experienced with partitioning hard drives. http://gparted.sourceforge.net/
iPartition
Coriolis Systems' iPartition is a £29.95 ($44.95 US) utility that runs in Mac OS X and allows resizing of all of the relevant partition formats, including HFS+, FAT32, and NTFS. It provides a Mac-oriented user interface that may be easier to manage than some of the free utilities. As it is not capable of resizing the boot disk, it requires a bootable external disk or a boot DVD. (A tool to create a boot DVD is included.)
Paragon Partition Manager
From the makes of CampTune is a commercial tool that is similar in functionality to GParted Live, but has a more polished/friendly user interface than GParted Live. Previously only the US$79.95 Professional version supported all the features required for this, but as of version 11 the US$39.95 Personal version has also been reported to work. http://www.paragon-software.com/home/pm-personal/
Winclone/Disk Utility
Winclone is a free tool for creating and restoring backup images of your Windows partition. One of its key features is that it can restore to a larger partition than the one the image was created from.
NOTE: Winclone has been discontinued, but for now remains available and capable of completing these tasks (including creating and restoring Windows 7 images).
Winclone updated to support Lion Winclone updates and download
Disk Utility can resize HFS+ (Mac OS) partitions, but is currently incapable of resizing NTFS partitions, so you could use it to reduce the size of the HFS+ partition and create a new larger placeholder MS-DOS (FAT) partition
The full process would be:
Backup Windows partition with Winclone.
(if the new Windows partition is smaller than the old one make sure you set the preferences in Winclone to save the image as an uncompressed dmg)
Delete old Windows partition
Resize current Mac Partition
Create new Windows partition as MS-DOS (FAT) in free space after Mac OS partition.
(If the new Windows partition is smaller than the old one an additional step is required: shrink the filesystem on the image by selecting Tools->Shrink Windows (NTFS) Filesystem)
Reboot your computer for the new Windows partition to mount properly (winclone may not restore if you don't reboot)
Restore Winclone partition over new Windows partition
An alternate Winclone based process is described in the External Guides section
Native OS utilities
MR user Kazyua reports that you can use the disk management utilities provided with the current operating systems if you want to do it manually. Windows 7 and OS X both have partition resizing functions built in. In OS X, open Disk Utility and manually shrink the mac HFS+ partition by dragging the lower right corner. Then in windows go to the start menu and type "disk management" into the search box then hit enter. You should get an overview of the drives you have and the individual partitions. Right-clicking on the partition gives an "Extend Volume" option. The Windows NTFS volume should then be extended into the free space you created with Disk Utility. This method has not worked for other users, so try at your own risk.
Resizing under VMWare Fusion
If you are looking to allocate more space to Windows under VMWare please refer to the following thread http://forums.macrumors.com/showthread.php?t=828182
From http://guides.macrumors.com/Extend/Resize_Boot_Camp_Partition
Thread with suggestions on Windows backup methods:
https://discussions.apple.com/thread/3798090

Can I use the installation disc from a 15"macbook pro to restore my 17" since I can't find the discs

can I use the installation disc from a 15"macbook pro to restore my 17" since I can't find the discs

There's nothing at the Apple Store. Whatever you need you will have to get elsewhere. You can download Mountain Lion if you have Snow Leopard 10.6.8 and an Apple ID. See:
Upgrading to Snow Leopard, Lion, or Mountain Lion
Upgrading to Snow Leopard
You can purchase Snow Leopard by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The price is $19.99 plus tax. You will receive physical media - DVD - by mail.
Third-party sources for Snow Leopard are:
Snow Leopard from Amazon.com
Snow Leopard from eBay
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store.
Before upgrading check that you computer meets the minimum requirements:
Snow Leopard General requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider; fees may
apply.
6. Some features require Apple’s MobileMe service; fees and terms apply.
Upgrading to Lion
First, you need to upgrade to Snow Leopard 10.6.8 as stated above.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Before upgrading check that you computer meets the minimum requirements:
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or
Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
Be sure your computer meets the minimum requirements:
Apple - OS X Mountain Lion - Read the technical specifications.
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer)
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer)
3. MacBook Pro (Mid/Late 2007 or newer)
4. MacBook Air (Late 2008 or newer)
5. Mac mini (Early 2009 or newer)
6. Mac Pro (Early 2008 or newer)
7. Xserve (Early 2009)
Are my applications compatible?
See App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS.
Am I eligible for the free upgrade?
See Apple - Free OS X Mountain Lion upgrade Program.
For a complete How-To introduction from Apple see Apple - Upgrade your Mac to OS X Mountain Lion.

I want to remove the monitor from my 17" Macbook Pro 2008 to use as an external for my Macbook Pro 15" 2012. How can I convert lvds to Thunderbolt and power the monitor?

I want to remove the monitor from my 17" Macbook Pro 2008 to use as an external for my Macbook Pro 15" 2012. How can I convert lvds to Thunderbolt and power the monitor?

It's almost impossible. The new iMacs have a Target Display Mode, but it's built to do that. Without ripping your screen out, finding an acceptable power supply, frame, and whatever electronics to convert a Thunderbolt signal to the screen, the cost will be much larger than buying a cheaper HiDef monitor that runs with an HDMI to Thunderbolt cable to your MacBook 15. In fact, you can sell your 17" MBP for a lot of money, unless it's broken or something, buying you a really sweet monitor.
By the way, I found your answer by searching this forum. I would suggest using the search function here in the futuere.

How can i copy files from one external hard disk to another using macbook pro with retina display

How can i copy files from one external hard drive to another using macbook pro with retina display?

That's odd - if you open Disk Utility (Applications->Utilities) and select the disk(s), how are they formatted? If you're only going to be used with your Mac, they should be formatted as "Mac OS Extended (Journaled)".
Clinton

HT3224 What cable can I use to transfer data from a 2008 MacBook Pro to a new MacBook Pro with thunderbolt?

What cable can I use to transfer data from a 2008 MacBook Pro to a new MacBook Pro with thunderbolt?

You should also ask this in the MacBook Pro forum. This is the forum for the 13” white and black plastic MacBooks that were discontinued in 2010. You should also post this question there to increase your chances of getting an answer.
https://discussions.apple.com/community/notebooks/macbook_pro

Just bought a used MacBook pro after my previous died. I want to migrate my applications, data, etc from a time machine backup of the old computer to the new. Will this affect, or overwrite the Apps., data, etc existing on the new machine?

Just bought a used MacBook pro after my previous died. I want to migrate my applications, data, etc from a time machine backup of the old computer to the new. Will this affect, or overwrite the Apps., data, etc existing on the new machine?

No. Only those Apps that are not installed on the new will migrate over.

Using my boot hard drive from an older Macbook pro into a new one?

Hi,
I put my hard drive from my older Macbook pro 15" 2.16 Ghz Core2 Duo computer (Mac 10.6.4) into my new Macbook pro 2.4 GHz (2010) as my boot drive. Since then I've upgraded to 10.6.6 and everything seems fine.
My concern is that since my OS was installed on a different computer, I might not have all the proper drivers for my new machine. Can this be the case? Does the OS install all drivers for all models all the time? Sometimes I wonder if my graphics card drivers are installed because it seems slower than I expect, but the graphics card shows up in System Profiler.
Thanks!
Jason

You can resolve that by installing the 10.6.6 Combo Updater instead of the smaller incremental updater.
+BTW, you should never use a version of OS X that's older than the version that shipped with the computer.+

HT204144 File transfer using Airdrop from iphone to Macbook Pro

File transfer using airdrop form Macbook Pro to iphone is working...but from iphone to Macbook Pro is not working, Why?

Hi Brok25;
Thanks for the question. The resource below explains the specs and settings that are needed for AirDrop. Check the settings and look to see if your MacBook Pro is listed.
Mac Basics: AirDrop lets you send files from your Mac to nearby Macs and iOS devices - Apple Support
http://support.apple.com/en-us/HT203106
Sending files to and from an older Mac
If a Mac you're using with AirDrop was manufactured before 2012, you can send and receive files with other Mac computers.
On the sending Mac, click "Don't see who you're looking for" in the AirDrop window.
Select the option to "Search for an Older Mac."
On the receiving Mac, open a new Finder window and click AirDrop in the sidebar.
Tips for sending files
Make sure Wi-Fi and Bluetooth are enabled on your Mac and your iOS device. Although you don't have to connect to a specific network, Wi-Fi needs to be on to send and receive files using AirDrop.
Move your devices closer together. AirDrop is designed to work within a range of approximately 30 feet (9 meters). If you need to send a file to someone farther away, consider using File Sharing, iCloud, or email instead.
If you're using a firewall on your Mac, you won't be able to receive AirDrop files if you have enabled "Block all incoming connections" in the Security & Privacy pane of System Preferences.
Make sure your devices meet system requirements for AirDrop.
System Requirements
To see if your Mac works with AirDrop, make sure you’re in the Finder by clicking the desktop (the background area of your screen), or by clicking the Finder icon in the Dock. Then, check to see if AirDrop is listed as an option in the Go menu. If you don't see AirDrop listed, your Mac doesn't support this feature.
In order to transfer files between a Mac and and an iPhone, iPad or iPod touch
your iOS device needs to include a lightning connector
your iOS device needs iOS 7 or later installed
your Mac needs to be a 2012 or later model with OS X Yosemite installed
Your Mac and iOS device both need bluetooth and Wi-Fi turned on. You do not have to be connected to a specific Wi-Fi network.
To transfer files between two Mac computers, you need the Mac models listed below with Wi-Fi turned on and OS X Lion or later installed.
MacBook Pro (Late 2008 or newer)*
MacBook Air (Late 2010 or newer)
MacBook (Late 2008 or newer)*
iMac (Early 2009 or newer)
Mac Mini (Mid 2010 or newer)
Mac Pro (Early 2009 with AirPort Extreme card, or Mid 2010)
*The MacBook Pro (17-Inch Late 2008) and the white MacBook (Late 2008) do not support AirDrop.
For help identifying your Mac, choose About This Mac from the Apple menu. You can refer to the Apple Support website to find out if your iPhone, iPad or iPod Touch includes a lightning connector.
Cheers,
- Judy

About a year ago we purchased a used macbook pro and can not get music to transfer from iPhones to mac

about a year ago we purchased a used macbook pro and can not get music to transfer from iPhones to mac

how can i get All music transferred? even non purchased

I bought a used macbook pro from a friend. Software updates are available, but when I try to update, the computer asks for apple id and will only accept the former owner´s. How can I connect my macbook to my apple id?

I bought a used macbook pro from a friend. Software updates are available, but when I try to update, the computer asks for apple id and will only accept the former owner´s. How can I connect my macbook to my apple id?

The first thing you should do after acquiring a used computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind.
If the machine shipped with OS X 10.6, you need the gray installation discs that came with it. If you don't have the discs, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, it should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.

Used macbook pro won't forget original apple id

Help! this is so frustrating. I bought a used Macbook Pro from Best Buy. Unfortunately, every once in a while when I need to update an app or program, it'll suggest the previous owners apple ID and it won't let me overwrite it. I took it back to Best Buy, and after an hour of searching, they still were unable to help me or figure it out. I just dealt with it for about a year or so. However, now with the Yosemite upgrade it won't let me even access iPhoto or Aperture. This is a problem b/c I use my laptop as a photography backup and now i can't even use it at all. How can i get rid of this old apple id for good?

Hi there. I just tried this so I think if will work. Open Itune and go to the top menu under store . drop down to authorize this computer and sign in with your apple id. Itunes is linked to your apple account. As far as the other problems. I need to ask maybe a stupid question. Did you create your own admin account and did you delete the old users account? By doing it in system preferences/sharing and /accounts?

Deleting Admin from a used MacBook Pro

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