Deleting an email address from the scan email app in a X576

I added an incorrect address in the email app on Officejet X576, this is not the email option under the scan button but the scan to email app under the app menu. To delete it, the app wants the pin that was sent to the incorrect address. Needless to say I can not get that PIN. Any way to delete the address without the pin number, I would like to keep the other address I have on the list.

Hi PK6,
I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at http://h30499.www3.hp.com/hpeb/
I hope this helps.
Regards,
Happytohelp01
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Hello,
I incorrectly entered an email address on the SCAN TO EMAIL APP on my HP Officejet 6700 Premium and I am unable to remove this email.
When I enter the screen and select delete or modify or remove for the associated email it prompts me to enter the pin number (which of course was sent to an email address that I do not have since I typed it in incorrectly).
I have done a search of the forum and seen that people using this app with other machines are also having this problem and have not found an answer.
Any help would be appreciated.
Thank you!

Hi Denise-Adam, welcome to the HP Forums. If you do not have a settings option in the Scan To Email App, you will have to remove Web Services, and re-enable it. This will require you to add the printer back to HPConnected (if you are using it), and re-add the app.
The instructions to reset web services are under the section "What if I lose my printer code before registering my printer?" in this document: Getting Started with ePrint
I hope this helps.
TwoPointOh
I work on behalf of HP
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The TechNet Wiki Forum is a place for the TechNet Wiki Community to engage, question, organize, debate, help, influence and foster the TechNet Wiki content, platform and Community.
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Deleting an email address from the scan email app in a X576

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