Deleting and recovering e-mail on iPad and Windows PC

We have @cox.net e-mail accounts and @jameke.com e-mail accounts.
We have an iPad 4 using Mail and a Windows PC using Outlook.
When a message is sent from another computer, it correctly appears in the Inbox in both the iPad and the Windows PC.
When a message is deleted from either the iPad or the Windows PC, it is not automatically deleted from the other.
When a message is deleted from either the iPad or the Windows PC:
It should automatically be deleted from the other device, and
It should be recoverable from Deleted Items or Trash on either device.
When a message is recovered from either the iPad or the Windows PC, it should automatically be recovered on the other device.
What must we do on the iPad to get e-mail messages to delete and be recovered as described above?

If these are IMAP-only accounts, they should work as you desire.
If these are POP3-only accounts, they cannot work as you desire.
If these accounts are capable of IMAP but you are using POP3 to access them, switch them to IMAP.

Similar Messages

  • How do I delete a video through mail on iPad

    Hi
    there is a video in mail that has been downloading for ages and nothing is happening just downloading the wheel keeps going around. I have tried shutting down the iPad but when I reopen it mail says there is one message, and when I open mail on the iPad it's the video that is still downloading. Any ideas?
    Thanks

    Can you see the clips in the camera roll?
    Nope. That's the strange thing. I deleted clips from my camera roll, but there are many many more that appear in my iMovie's video browser window, such as mistakes and other out-takes. None of that appears anywhere else that I can find. Is this just my problem, I wonder?
    Anyway, thanks for trying. I'll keep at it.
    Jerry
    PS: I'm in Toyama.

  • Opening Winmail.dat files in Mail on iPad (Ms Windows Word, Excel, Ppt)

    I thought I'd share my findings on what to do if your Word, Excel, Powerpoint attachments come into your Mail as winmail.dat files. In my experience I downloaded the following Apps:
      Pages
      Numbers
      DocsToGo
    WinMailViewer
      Letter Opener
    To open the winmail.dat file hold the icon until asked how you want to open the file: WinMailViewer or Letter Opener (assuming you've previously downloaded both Apps).
    WinMailViewer is exactly what it says ... a 'viewer' of the file.  The file is sent to the relevant App which you subsequently open to see a list of the files.
    Letter Opener will bring up the attachment(s) in a separate window and gives you choices on which App you'd like to use to open or view the file with. Depending on what Apps you've previously downloaded:
      For Excel it might list: Quick Look, DocsToGo, Csv File Editor, PDFReaderLite
      For Word, it might list: Pages, DocsToGo, PDFReaderLite
    DocsToGo is an excellent option for working on Word, Excel files (N.B. If you have a big Excel file with 'frozen' window panes, I recommend clicking on the 4th tool (bottom toolbar) UnFreezing the panes while you work or move around the file as I haven't figured how to work with it on!!)
    Pages is the best option to use for editing Word files.
    Numbers is probably the best option to use for editing Excel files.
    Csv File Editor is another Excel editing option.
    I hope that helps.

    I should further say the files I sent are .xlsx and .docx files.  They look fine my end and I send such files all the time without problems.
    However, I did try to cheat by going in via the Safari onto my 'live' online email account and the Safari automatically transfers them to winmail.dat files with the same result.
    Ahh - have just been on using my PC this time and you are right, it seems that the service provider does the transfer and then when my outlook opens the file (on the PC), it must reconvert to .xlsx etc again.
    Very strange.
    Ergo, I guess the question should be how I open wimail.dat files ??

  • Ok Apple users...Is there a way to delete e-mails on my Mac and not have to delete the same e-mails on my iPhone, and iPad...and vise-versa. I have the Cloud, and thought that everything would sync all of the time. If you know of a setting I need to adjus

    Ok Apple users...Is there a way to delete e-mails on my Mac and not have to delete the same e-mails on my iPhone, and iPad...and vise-versa. I have the Cloud, and thought that everything would sync all of the time. If you know of a setting I need to adjust, please let me know.

    Are you referring to @mac.com, @me.com or @icloud.com emails? Or some other email providers emails?
    If the former, it should do that automatically. If the latter, no. iCloud does not (nor is it supposed to) sync non-Apple provided emails.

  • Recent ipad owner, I can't delete mail messages.  I tap the bin, delete and get message:unable to move message to mailbox trash.  How can I trash my mail?

    As a recent ipad owner I can't delete my mail.  I tap the bin, delete and get info that message can't be moved to mail trash.  Help!  I have a hundred messages that need deleting.

    You can download a complete iPad User Guide here: http://manuals.info.apple.com/en/ipad_user_guide.pdf
    Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
    Apple - iPad - Guided Tours
    http://www.apple.com/ipad/videos/
    Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
    iPad How-Tos  http://ipod.about.com/lr/ipad_how-tos/903396/1/
    You can download this guide to your iPad.
    iPad User Guide for iOS 5
    http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
     Cheers, Tom

  • HT1222 I would like to be able to delete more then just one email at a time. I get a lot of mail that needs deleted and takes a long time to do. Would like to do 10 email deletes at a time on my iPad. Can you help me.

    I would like to be able to delete more then just one email at a time. I get a lot of mail that needs deleted and takes a long time to do. Would like to do 10 email deletes at a time on my iPad. Can you help me.

    open inbox
    tap Edit on top right of list.
    tap each email to check it off.  Then tap trash.   then 'trash selected mesages"
    done

  • HT201320 This last week, I updated my iPhone with iOS6 and now my Yahoo Mail no longer works.  I've deleted and restored the account without fixing the problem.  The iOS update did not effect my iPad.  Anyone have a suggestion?

    This last week (of 17 Sep 12) I updated my iPhone 4 to iOS 6 and now my Yahoo mail does not work.  I keep getting a "Yahoo server busy" message.  This problem has not effected the update to my iPad 3 - it works fine.  In addition, I have deleted and added my Yahoo mail - same result.  Looking for ideas on repairing the link between iOS 6 and Yahoo.  Cheers

    Same here, albeit with a 3G and both a work Exchange account and personal Gmail are out of action.  Reentered my password on the Gmail to no avail.
    Unfortunately it seems that increased success has come too fast to Apple, it's starting to display Microsoft-like behaviors, e.g., releasing stuff and letting the customers serve as the beta / guinea pigs.

  • Changed password to my email last night on laptop and now it won't let me retrieve my mail on iPad ,tried deleting my account with yahoo and adding back didn't work

    Help changed my email password last night on laptop and now it won't let me get mail on iPad. .tried deleting email and adding back account with new password and didn't work,tried to go in settings and add server didn't work ,help

    Hello Hawaii227,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    Log in to your email provider's website to ensure that the account is active and the password is correct.
    Restart your iOS device.
    Have a nice day,
    Mario

  • TS3899 After upgrading to the latest IOS version 7.1, in mail on ipad, if I select more than 5 mail items to delete the  mail software package  crashes and I have to relaunch mail? Anyone else noticed this?

    After upgrading to the latest IOS version 7.1, in mail on ipad, if I select more than 5 mail items to delete the  mail software package  crashes and I have to relaunch mail? Anyone else noticed this?

    I haven't encountered this problem on my iPad Air but this is what I usually do when Mail misbehaves.
    Quit the Mail app like I describe then reset the iPad.
    Double click the Home button to show the screen with running and recently used apps. Each app icon will have a sample page above it. Flick up on the page (not the app icon) and the page will fly away and the app icon will disappear. This quits that app. Then reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart.

  • TS3899 Suddenly on both my iPhone and iPad I cannot access my AOL mail. They tell me my user name and password are incorrect.  Yet, I have no problem with other devices in accessing.  I have deleted and reinstalled my account information etc.  Any ideas?

    Suddenly on both my iPhone and iPad I cannot access my AOL mail.  It tells me my user name or password are incorrect.  Yet I have no trouble accessing from other devices.  This occurred randomly in the middle of the night.  I'd done nothing different or unusual.  I've tried re-starting both devices, tried deleting and re-installing my account information.  Any suggestions?

    Hmm... looks like this is an issue for that email provider for some reason.
    A user in a bt.com forums recommends turning off Push Emails settings.
    http://community.bt.com/t5/Other-BB-Queries/quot-incorrect-user-name-or-password -quot-Oh-no-it-isn-t/td-p/408763
    Settings > Mail, Contacts, Calendars > Fetch New Data > Turn Push Off.
    Coudln't hurt to try it and see if the issue resolves itself.

  • I can receive mail on my iPad but not send it; tried deleting and adding email account, I can receive mail on my iPad but not send it; tried deleting and adding email account

    I can receive mail on my iPad but not send it; tried deleting and adding email account, I can receive mail on my iPad but not send it; tried deleting and adding email account.

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Using a POP account with multiple devices
    http://support.apple.com/kb/ht3228
    iOS: Adding an email account
    http://support.apple.com/kb/HT4810
    iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
    http://support.apple.com/kb/ht1694
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    How to Sync Contacts with Your iPad Using iTunes
    http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    The iPad's Mail app has no provisions for creating groups. However, you can use a third party app that many users recommend.
    MailShot -  https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
    Group Email  -  https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
    http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • TS1702 I am unable to retrieve my Daily Mail Newspaper (iPad edition) in the Newsstand. I have already deleted and attempted to reinstate it but am now told this is no longer available, however I know this is not the case!

    I am unable to retrieve my Daily Mail Newspaper (iPad edition) after deleting the icon as the daily edition was not appearing. I finally found it only to be told this is no longer available however I have a subscription vaild till 2013 which I am currently unable to use ! Ay ideas as to how to download , retrieve this successfully. I have rebooted etc made all the usual attempts..please help ASAP

    I am unable to retrieve my Daily Mail Newspaper (iPad edition) after deleting the icon as the daily edition was not appearing. I finally found it only to be told this is no longer available however I have a subscription vaild till 2013 which I am currently unable to use ! Ay ideas as to how to download , retrieve this successfully. I have rebooted etc made all the usual attempts..please help ASAP

  • I can no longer sign in to my hotmail account on my ipad or MacBook. Hotmail works on my android. I have tried deleting and adding account. Won't add.

    Help...as of this morning, my ipad and MacBook Pro will not sign into my hotmail. It is not hotmail or my account, because it works on my galaxy phone. I have tried deleting the hotmail account and reading on my Mac, but it won't let me.

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Using a POP account with multiple devices
    http://support.apple.com/kb/ht3228
    iOS: Adding an email account
    http://support.apple.com/kb/HT4810
    iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
    http://support.apple.com/kb/ht1694
    iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
    http://support.apple.com/kb/TS1944
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    How to Delete Email on the iPad
    http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
    How to Mass Delete Emails from iPhone and iPad Inbox (with video)
    http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
    How to add, send and open iPad email attachments
    http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
    How to Sync Contacts with Your iPad Using iTunes
    http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    iCloud: Create a group and add contacts to it
    http://support.apple.com/kb/PH2667
    eMail Groups - You can use a third party app that many users recommend.
    MailShot -  https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
    Group Email  -  https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
    http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • My mail is set up but when I touch the mail icon the screen is blank with a message saying 'no message selected' then goes straight to home page. I have rebooted, deleted and reloaded my email account but nothing is working.

    My mail is set up and it comes up with 75 messages received but when I click onto the mail icon the page is blank(White) with the message 'no message selected' and then goes to the homepage.  I have rebooted the iPad and deleted and reloaded my mail account but nothing works.

    The app is crashing for some reason - maybe an email with a very large attachment or some crappy spam email is messing things up. Quit the mail app.
    Go to the home screen first by tapping the home button. Quit/close mail by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on the mail app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close it.  Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    If mail still crashes, go to your webmail in a browser and see if you have an email in there that might be causing a problem and delete it. Then try the app again. If necessary, quit the app, restart the iPad and then try again.
    If that doesnt help, try a reset. Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • HT1694 I get an error saying my iPad cannot connect to the server.  Both gmail and hotmail accounts.  Any ideas?  Already deleted and reinstalled and still not working

    Help with this error

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try a Reset - iPad How-Tos  http://ipod.about.com/lr/ipad_how-tos/903396/1/
    Or this - Delete the account in Mail and then set it up again.
     Cheers, Tom

Maybe you are looking for