Deleting applications by holding them down does not work

They cannot be removed even from another device that I used to restore the account (iCloud), thus it means that there must be something in the settings or a configuration problem. Any suggestions? Deleting the applications is possible via iTunes, but it is a workaround, not a solution to the actual annoance.
The original phone that had the problem is iPhone 4S and after recovery the same issue presents itself on an iPhone 4.

Ok. The original title is a bit of a misnomer. What I mean that there is a way to remove applications by holding the icon down on iPhone and to wait for the X to appear on top right side. Applications can be moved around and arranged into groups, but the icon does not appear.
With my other Apple ID and all other devices this works as it should. On my wife's account this doesn't.

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