Deleting credit memo request is not possible - why?

I cannot delete a credit memo request after cancelling a credit memo because system says there are subsequent documents created for this.
But this is not the case of our regular order - dly - bililng scenario, one can cancel the invoice, reverse the delivery, delete the delivery and delete the sales order at last.
My question here is, why does system allow us to reverse everything and delete in our regular sales - billing scenario and NOT in credit memo requests?
Thanks in advance

Hi
Last week even i encountered the same situation.
You cannot delete a Credit memo request. Instead you have to reject all the line items in Credit memo request.
Make sure you have cancelled all the credit memo created in reference to teh Credit memo request. After all teh credit memo have been cancelled. Go to credit memo request and select all the line items in the Credit memo request and reject the line items.
A pop up will appear select any of the reason and save the document. The credit memo request will be cancelled.
You can see the difference in the Status of the credit memo request before cancellation and after cancellation.
Before cancellation the status will be displayed as OPEN after cancelling the Credit memo request status will be blank.
Hope this helps you
Regards,
Arun.S

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Allow manual price entry in Debit/Credit memo request but not in STD Order

The same pricing procedure is used for Standard order and Debit/Credit say ZRVA01.
All condition types in ZRVA01 is set to "D" - not possible to process manually in V/06 since business requirement is not allow for manual pricing in sales order creation.
When the Debit/Credit note is created(despite of create w/ or w/o reference to billing document), we need to have the user be able to overwrite the price value, able to delete condition type Surcharge, Discount since in some cases for the credit note, the original price might be too high and we only need to credit the customer for the wrong price.
Question is how to allow 'no limitation' (change with can be made, field Manaual entries in V/06) for all condtion types in pricing procedure but only for Debit/Credit memo request ?

Thank you all, but if I create new condition to allow manual, how could I overwrite or delete some non relevant condition type in credit note
i.e. in STD order we have ZPR0 (base price), ZD01(discount), ZS01(surcharge) and we found out that the ZPR0 and ZS01 was over charged, hence, we need to issue the Credit note to the customer, when create a credit memo request, the user will be able to change the value in ZPR0 and ZS01 and be able to delete ZD01 (as it is non relevant for credit note). How such the new condition type would applied?

Unable to delete credit memo request

Hi all,
I created a Credit memo request ( Sales document ) and I created Credit memo (Billing) for that.I dont want these both now.Hence I cancelled the credit memo first and now I am trying to delete the Credit memo request.System is not deleting.It gives a message that the subsequent document exist.But I already cancelled the subsequent document.
Please let me know what is the root cause and how to fix this problem
Regards
Mano

Hi,
The actual problem is.user has created order and invoice with tax.Now the credit memo request is created and credit memo was also created.Now user says that the tax condition needs to be deleted in the invoice created for the order.That means I need to cancell and delete all the subsequent documents and go in to order, delete the tax condition type and create an invoice and credit that.
I am unable to do this.Everything is greyed out because of subsequent documents.
How to delete the tax condition type in the invocie/sales order.Please help
Mano

Credit memo request with currency conversion to EURO

I have a requirement in which i need to create a Credit Memo Request for the newly created sales organisation using the old billing document number created for old sales organisation.New sales org will have its currency changed to EURO.I referred to a FM named 'Pricing' where the currency conversion is done.
The requirement is to get the current price in EURO from the price list instead of currency conversion to EUR.The current price has to be extracted from new pricelist.
Your inputs in this regard is highly appreciated.

HI
    Am not on SAP system now, so will try to give you
info with what i can recollect.
   You can use FM: SD_SALESDOCUMENT_CREATE for creating
Credit Memo Request. Note that reference document and
reference type should be passed for identifying the
reference document as invoice. Please consider these as
initial inputs to explore on the same. Regarding the
pricing, it can be configured either at order type or
copy control to carry out new pricing so it can take
directly from condition records.
    Hope the above info can help you in exploring on the same.
Kind Regards
Eswar

REBATE CREDIT MEMO REQUEST -2CONDITION TYPE

HI ALL,
I am doing material rebate with my condition type ZZ02 n maintaing a rebate agreement for 1000 Rs- 50 Rs as my accruals. My accruals are Rs 200 after billing. Now when i am going and creating a rebate credit memo request, its not taking the Rs 200/- as the value rather 2 line items are generated with C. type ZZ02 with Rs 200 as my value(statuary) and another line item with (Rs 1000 *x quantity) which is the one it is taking.
PLs let me know where i could be wrong in my settings.
Rgds,
Amit

Did by configuring rebate aggrement type.

Status update of Credit Memo Request

Hello,
The processing status in the credit memo request is not updating as "Fully invoiced" even after the credit memo is created. Due to this I am able to repeatedly create credit memo against this same credit memo request.
The problem as i understand is that in the credit memo request > header data > status tab > Bill.stat.order-rel. field is still showing "Not invoiced". But it is suppose to show "Fully invoiced".
Can anybody let me know where is the setting to control the status update of the credit memo request.
Thanks,
Shankar

IN the customising for the item category, Check the billing relevance is C or not.Normally the completion rule is left blank. If not use this field, This is used for completion from quotations to orders but works as effectively as for other order types as well.
regds
Jude

Credit memo request / credit note

I have a doubt in credit memo request setting.
I have setup to create a credit memo req in sales with ref. to either billing doc or sales doc.
In copy control I have chosen pricing type 'D'. We manually maintain prices in Sales.
Say for eg. we have delivered the below to our customer.
material 1 - 2 pieces - each at $2000
material 2 - 1 piece - each at $3500
My customer didnot return the part, but instead comment that the price of material 2 is too high.
So the client wishes to change the price of the material 2 to $2800/piece instead of $3500.
I notice that when I mark the item 2 with reason for rejection code as "too expensive", in my Credit Note I see $0.00 to be copied.
Am not clear here. Should I change the pricing type in my credit note to allow changes so that my new price is only at $2800?
Where should I do this?
Also should I delete the material 1 from the credit memo req document or should I delete it from my credit note?
I quite don't know why should we keep the material when there is no problem that we already charged the customer & they have payed us too.
Thk,
Ann

"Item Rejection reason" may be used in Sales Order, when there are multiple line item & some of them are not to be executed. The items which are not to be executed, should be maintained with "Item Rejection reason"
So you mean to say that I need to change the quantity/correct price in my credit memo request? So that the right amount copied to the credit note?
The anwer to this is Yes.
case 1: say if the customer has already paid the company excessively
Irrespective of receipt of excess payment Credit note can be issued. You need not cancel original invoice & the credit balance can be settled in latter transaction or can be refunded through FI.
case 2: also if only the invoice is sent to the customer, but if they have not paid the company
In this case, the customer can make the payment as per outstanding due in his account, as credit note will give an effect in accounting. You need not cancel original invoice & the credit balance can be settled in latter transaction or can be refunded through FI.
Hope this information helps you.
Regards,
Rajesh Banka
Reward points if helpful.

Credit Memo Request needs cancellation/deletion

Hi,
My application creates CMR (Credit Memo Request) which is then replicated to R3 system from CRM.
The issue is it has created a CMR with negative amount and which needs to be now cancelled/deleted. It has only one line item with a negative amount. When I try to change the status of CMR from status 'InProcess' it throws up error message CRM_ORDER019 ( Document is being distributed - changes are not possible).
How to delete this CMR from system or put it in Rejected status.Please reply.
Regards
Apoorva

Hello,
Do you see the R/3 document in your document flow in CRM?
It is like the CRM system does nogt know that the R?3 system created the document.
Check if you don't have an error in the queue (SMQ1-SMQ2), a dump in ST22 of an error in a BDOC (SMW01).
Regards,
fred

PR00 Not editable in Credit Memo Request, when copying from Mile stones

Dear,
PROO condition type is not editable in Credit memo request(VA01-CR) when iam creating with ref to Mile stone related invoice.
Requirement:
Mile stones maintained in Sale order at line item level -
>Invoice created with ref to sale order Miles stones-----> Now I would like to create Credit memo with ref to Invoice, the data is copying but the PROO condition type is not changeble.. I would like to change the amount in credit memeo.
can i know the reason why it is not changable???
Thanks in advance.

Its a standard functionality.
Take a help of an ABAPer for following userexit.:
USEREXIT_PRICING_PREPARE_TKOMP in the include MV45AFZZ.
The following code will make the condition type PR00 modifiable for user XXXX and non-modifiable for all other users.
>FORM USEREXIT_PRICING_PREPARE_TKOMP. DATA : i_T685A TYPE STANDARD TABLE OF T685A WITH HEADER LINE. IF SY-UNAME = 'XXXX'. LOOP AT XKOMV. IF XKOMV-KSCHL = 'PR00'. SELECT * FROM T685A INTO TABLE I_T685A WHERE KSCHL = 'PR00'. READ TABLE I_T685A WITH KEY KSCHL = XKOMV-KSCHL. I_T685A-KMANU = 'C'. MODIFY I_T685A INDEX SY-TABIX. MODIFY T685A FROM TABLE I_T685A. REFRESH I_T685A. ENDIF. ENDLOOP. ELSE. LOOP AT XKOMV. IF XKOMV-KSCHL = 'PR00'. SELECT * FROM T685A INTO TABLE I_T685A WHERE KSCHL = 'PR00'. READ TABLE I_T685A WITH KEY KSCHL = XKOMV-KSCHL. I_T685A-KMANU = 'D'. MODIFY I_T685A INDEX SY-TABIX. MODIFY T685A FROM TABLE I_T685A. REFRESH I_T685A. ENDIF. ENDLOOP. ENDIF. ENDFORM.
Thanks & Regards
JP

SD Rebates Quantities in credit memo request S060 doesn not have MENGE

When settling an agreement the quantity in the credit memo request or for reverse rebates debit memo does not carry over the quantity. In purchasing rebates the info structure S074 includes site and MENGE as fields however on the SD side these fields are not there. It appears standard SAP just passes the value over to the sales order and hence billing.
Has anyone tried to include quantity-menge onto the sales order from settlement?

Hello,
The quantity that you are requesting is not available in general in the
credit note. Instead you can use the the condition rate, the condition
base and the condition value from the condition record related to the
item. With these values you can explain the rebate-value, that is paid
to your customer.
Of course: if you create a quantity-based rebate condition , you have
the quantity in your condition record.
Main reason why the origin quantities are not part of the credit memo,
is, that the quantity is not stored / cumulated in the statistic tables
during the posting of a invoice. Only the condition base value (revenue)
is stored and is shown in the condition record of the item.
Kind regards,
Kelly

Mass deletion of credit memo request

Hi,
Is there any option to delete mass no. of credit memo request.
Pls guide
Thanks & regards,
Dinesh

Hi chetan,
sap does not recommend to delete any orders be it cmrs/orders etc.because we have to use rejections.
hence there is no provision given to us .
but as a work around ,u can do it thru abap BDC.
write a small program with input as dates and vbeln numbers (cmr )
and if u execute system will delete all cmr specified in input.
if this helps reward !!!!!!

Parent Customer not pulling in ZCR Credit memo request orders

Hello SAP experts,
We have same partner determination configuration for ZOR standard order and ZCR Credit memo request. But when we create ZOR order the parent customer is getting populated from KNVH in partner tab but it does not populate in ZCR order.
Did a lot of research but still not able to find out the reason. Please help.

Ideally, this question should have been posted in sales forum.
Check in IMG path SD => Basic Functions => Partner Determination => Set Up Partner Determination => Set Up Partner Determination for Sales Document Header. There compare your order type ZCR with ZOR settings. There should be some difference in your settings for ZCR and that is why you faced the problem.
thanks
G. Lakshmipathi

Item Pricing date from ref. Invoice not copied into Credit memo request

Hi SAP experts,
If a reference invoice includes several pricing dates on item level
only the first pricing date will be copied into the credit memo request.
Example: Invoice includes three items. First item has pricing date
2007-03-01 and item 20/30 have pricing date 2007-03-03. When creating
a credit memo request with reference to this invoice,
Pricing date 2007-03-01 will be copied to VBKD-PRSDT field
on header/item level.
When the customer has a foreign currency in use, the exchange rate
in the credit memo request will be from 2007-03-01 and not from
2007-03-03 for items 20/30. This is wrong.
Can you help in finding a solution? Copying routines?

Hi,
Yes data transfer routine is the solution for this.You can create and assign a new routine in the copy control at item level for Invoice to Credit memo request.Here you can write the code as to transfer the data of pricing date field form billing document to credit memo request.
This should work.
Reward points if useful.
Regards,
Amrish Purohit

Copy control from Credit Note to Credit Memo Request

Dear gurus,
After I set the copy control parameters in my billing doc, source - credit memo request & Target - Credit memo,
I could not find my condition types to be copied from my credit memo request.
I have infact set the pricing type to D - Copy pricing elements unchanged.
Can you let me know if I had missed anything?
Also, to clarify on this credit concept. Say that we sent 2 pieces of a product worth $100 each & if it happened that the customer returned 1 piece , we can create a credit memo request via VA01 for the part that customer returns & if the pricing condition is $100, we create a condition value $100 back to the customer.
So further create a credit note where this $100 is copied from Credit Memo request order type.
This is the concept of credit correct me if i am wrong
regds,
a

Hi Pri,
Give me your mail ID I can send you some screen shot of the Copy control set from Credit memo request to credit memo.
To clarify on Credit.
In the first instaance we have supplied 2 items to customer and Billed them. Now he has returned one material to account for this returned material you can create a returns order and complete the cycle and then create a credit memo for the returned material.
ELSE
You only want to adjust for billing. Then when we have already billed customer for 2 items and out of which 1 item is returned and hence we have to give him credit memo for 1 item i.e $100 in your case.
The condition value in Credit Memo Request (G2) would be taken from standard conition type PR00 only.
FIRST Create a credit Memo Request (G2) in VA01
CMR is set with a billing block
Go to VA02 and remove the block
Create a Credit memo Using VF01 using Billing Type G2. The system will copy the data from CMR to Credit memo once you set the Copy control in VTFA
REWARD IF IT HELPS
Regards
Srini

Is it possible to change 'billing status' after making credit memo request?

Hi. This is Kwangkyun Choi from Samsung SDS in Korea as a SD system operator.
Our system can make billing documents from contract without making sales order and outbound delevey.
And the contract can use milstone billing.
When we make billing document using contract,
one of the milestone billing item's 'billing status' has been changed from A (Not yet processed) to C (Completely processed).
And also when we cancel the billing, the status has been changed from C to A.
BUT,
When I make CREDIT MEMO request referenced the billing document,
at that time the 'billing status' doesn't changed.
It was still 'C (Completely processed)'.
I want to change that value 'A'.
Is there any methods to solve this problem?
I couln't find any solution using customising IMG setting.
PLZ help to solve this problem.
Best Regards.
Edited by: Kwang-Kyun Choi on Oct 13, 2009 10:45 AM

Hello,
Let me clear my thought on this issue related to Billing Status of the Billing Docoument. You want to change the billing status of billing document to not yet processed after you have created a credit memo request. If this is the case then my explanation would be as :
when billing document is generated and then Accounting document is also generated, the billing status is fully completed. Nothing is rejected here nor nothing is left over. When you are creating a credit memo request, which is of course created with reference to Billing document then the billing status under no circumstances can change to "not yet processed" as the billing process is completed. Morever you are creating the credit memo request to adjust payment for the cusotmer.
Hope this helps to understand !!
Regards,
Sarthak

Deleting credit memo request is not possible - why?

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