Deleting Customer Master

Hi,
I want to delete a customer from SAP. I don't want to use XD06. This would just mark it for deletion. The users in my company created a customer as sold to party and they want to change the account group to ship to. using XD07 - "Change Account Group" some of the field pertaining to sold to party would be masked if its changed to ship to..So SAP is not lletting me do that. I want to use the same name for the ship to. The only way is to remove the customer out of the system. How do I handle this. Is there any way i can used the same customer name with a different account group.
I would really appreciate if someone can help with this........

If you want to totally remove the customer from system then you have to archive the customer otherwise mark the current customer for deletion and create new.
Unless you have some custom coding, system will not stop you from creating another customer with the same name. So I don't see an issue here.

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Delete Customer Master Data OBR2

Hi
I'm using LSMW to import data. I would like to delete it afterwards. Transaction OBR2 which is in spro Financial Accounting (New) -> Accounts Receivable And Payable -> Customer Accounts -> Master Data -> Delete Customer master data.
But it does not delete the sales are segment, it also does not allow me to delete general data if sales segment exists.
Can anyone please let me know if there is another way around this? Any other way to delete this test data???
Thanks in advance

Hi
Please go through the SAP documentation on how to perform deletion of customer master data.
This may help you in executing the function correctly.
<b>Delete Customer Master Data</b>
In this activity, you delete the master records for customers by using a program. Only use this program in the test phase.
Note
The company code for which master records are to be deleted, may not yet be flagged as productive.
Only master records for accounts which do not have any transaction data may be deleted.
Requirements
The general customer master data is only deleted for customers who are not also created as customers in Sales and Distribution.
Activities
Delete the master records for the required company codes.
Additional information
Refer to the SAPF019 program documentation for further information on the program.
Deleting Master Data
Description
This program deletes master data in Financial Accounting and is designed for preparing the system for productive startup. It deletes:
     Customer master data
     Vendor master data
     G/L account master data
You can run this program in three different ways:
1. Deleting general master data (in G/L accounts in one chart of accounts)
2. Deleting master data dependent on company code
3. Deleting general master data and master data dependent on company code
For each deletion run, you can specify whether or not the system should take into account the deletion flag in master records ("Delete per deletion flag only"). If it takes into account deletion flags, it uses the following standard logic:
Option 1: The "All areas" deletion flag must be set.
Option 2: The "Specified co. code" deletion flag must be set.
Option 3: It is sufficient to have the "All areas" deletion flag set.
Note: Deletion blocks are always checked at general data and company code-dependent data level. If there is a block at company code-dependent data level, then the general data is not deleted either. The deletion block takes precedence over the deletion flag.
General master data in Financial Accounting can also be used in other SAP applications:
     Customer master data in Sales and Distribution
     Vendor master data in Purchasing
     G/L accounts as primary cost elements in Cost Accounting
The program deletes the following:
     Change documents for master data
     SAPscript text files
     The following data is deleted for customers:
o     General master data
o     Bank details
o     VAT registration numbers
o     Addresses
o     Classifications
o     Credit management: across control areas
o     Credit management: centrally
o     Unloading points
o     Tax indicators
o     Contact persons
o     Licenses
o     Partner function limit
o     Shipping data
o     Master data in the company code
o     Dunning data
o     Linked data
     The following data is deleted for vendors:
o     General master data
o     Bank details
o     Contact persons
o     VAT registration numbers
o     Addresses
o     Classifications
o     Master data in the company code
o     Dunning data
o     Linked data
     The following data is deleted for G/L accounts:
o     General master data in the chart of accounts
o     Names in the chart of accounts
o     Key word list in the chart of accounts
o     Master data in the company code
o     Sample accounts, if selected
For customer and vendor contact persons, the addresses are not determined from central address management until the actual runtime. Therefore differences can arise as to the number of addresses in the detail log between the test run and the update run.
Automatic worklists for customers and vendors are also deleted with the general master data. Matchcodes are always deleted.
You may have to fix the number ranges after the program run.
The system makes changes to the database in the update run only. It will then also write a system log entry for documentation.
Requirements
General master data can only be deleted if no other application makes reference to the account. Use the resetting programs from
     Sales and Distribution (customer master data)
     Purchasing (vendor master data)
     Cost Accounting (G/L account master data)
If you want to delete only general master data, master data dependent on company code cannot have been created in Financial Accounting.
If you want to delete master data in a test company code, master data dependent on company code cannot have been created in any other company code except the test company code. The productive indicator cannot be set for the company code.
If a customer or vendor is referenced by another customer or vendor (for example, via fiscal address or alternative payee), you can only delete the referenced master record by deleting the referencing master record at the same time.
Furthermore, you can only delete master data in Financial Accounting if no transactions have been posted to the corresponding accounts. If there are transaction figures in one of the selected accounts, you have to manually access and run program SAPF020 (reset transaction data from a company code) before you can delete that account.
Output
The log lists every table which is processed in the program selection.
You can also create a detail log for each account type to find out why certain data cannot be deleted. The detail logs show you what other company codes and applications use the data and how customers and vendors are linked to one another.
Note
Since deleting or displaying even smaller volumes of data can result in runtime problems, you should run this program as a background job. Currently, the program individually deletes matchcodes for each master record in the database. Several match code IDs refer to each matchcode. This can place a considerable load on the database.
You cannot delete transaction data in individual accounts.
Important: The archiving programs in Financial Accounting are designed for the productive system.
If you are running this deletion program for the first time, then you must start program SAPF047 before deletion in order to generate link information.
I hope this may be of help to you
Good Luck
Hari

Delete customer master data

I want to delete customer master data.There is no transactions posted yet.Also let me know how to archive.

When i goto OBR2 to delete syatem says LINKS STORED INCOMPLETELY.
THE MESSAGE SOWN BELOW :
Links stored incompletely
Message no. FG166
Diagnosis
Customer/vendor links are to be taken into consideration when archiving or deleting customers or vendors. To do this, link data from the database is required which in this case has not yet been put together.
System Response
Neither archiving nor deletion was carried out.
Procedure
Run program SAPF047 in the background at a time when no customer/vendor changes are being made. This program puts together the link information in table KLPA so that links (for example, specification of an alternative payee or dunning recipient) can be taken into consideration during deletion or archiving. You can find more information in the documentation for SAPF047.
PLEASE HELP !!!!!

Error while Deleting Customer Master

Dear Friends,
I have a Customer master record, in which not even a single transaction (SD or FI) has been posted till date.
We now want to delete this Customer Master record & I am trying through T-Code OBR2
But I am getting a Error - Reset the number ranges if necessary
Please suggest how to solve this & delete the Custoemr Master.
P.S. I dont want to block the Customer & we want to delete it. Also I have run the program SAPF047 in SE38.
Thanks,
Jignesh Mehta

Dear Jignesh,
How are You?
Just have a look in to following SAP Help file, regarding Customer Archiving.
http://help.sap.com/saphelp_47x200/helpdata/en/f7/ea0d38d89d6454e10000009b38f8cf/content.htm
You can decide whether you want to archive all the following areas together or each area separately by making the appropriate settings in the variant.
--> General area
--> Company-code specific (FI-specific) area
--> Sales + distribution-specific (SD-specific) area
I think, this will be helpful.
Best Regards,
Amit

Deleting customer master files

hello all,
is it possible to completeley delete a customer off SAP, and not just mark it for deletion?
I need to also know how to mark them for deletion?
thnks

Hello Saping...
As per Standard, You can not delete the customer completely from the SAP Data Base,but you can mark deletion flag to the customer.
Through XD06 transaction, go to XD06 transaction,
In the Customer Flag for Deletion:Initial screen you enter the customer , Company code and sales area details of the customer which you want mark for deletion then press enter system will take you to the next screen called Customer Flag for Deletion:Details here you can select whether you mark for deletion
a.All sales ares
or
b.selected company code
or
c.selected sales areas
Then save the changes
If you create Sales order with deleted customer system will give the warrning message "The Customer 'XXXX' flag for deletion".
I hope it will help you
Regards,
Murali.

How to delete the master data of a Customer created in a SALES AREA?

Hi All,
I've deleted a Customer (master data) by t.code OBR2. But it exists again in its SALES AREA.
Could anyone tell me how to delete it in the sales area too?
Thanks

Hi,
I dont think you can delete a customer. you can market it for deletion in XD06.
for deleting customer master data you have to setup an archiving project.
Also check the similar thread
doubt in obr2
Hope it helps you.
Regards,
Sats.

About customer master record

hi
how to delete the customer master record in the company code
regards
raj

Hi Rai,
U can delete customer master record company code based by using Tcode XD06, Sales org based by using Tcode VD06.
simply if u created customer by using Tcode XD01, for deletion u can use XD06, in case if u created by using Tcode VD01, then u can use VD06 for deletion.
Regs,
Ravi Duggirala

Deleting a Contact on Customer Master with that Contact on Open Sale Orders

Our current SAP system ECC 6.0 allows a user to delete a Contact from the Customer Master where that Contact is also on Open Sales Orders.
Then when our create delivery job runs, it abends saying Contact record not found.
How is this normally handled ? Are users not suppose to delete Contacts from the Customer Master if they are attached to an Sales Order ? Is there some config to turn on in SAP that checks for Open Sales Orders before deleting a Contact in the Customer Master ? Do I code this check in User Exit on the Save in the Customer Master and not let user delete the Contact if it's attached to Open Sales orders ?
Would appreciate any help on this.
Thanks,
David

Hi David,
Try this user exit.
RFDRRANZ User exits: Accounts Receivable Information System
Regards,
Vijay

Deleting Partners from the Customer Master that are on Open Sales Orders.

Does SAP handle removing the Partner from Open Sales Orders when a Partner is deleted in the Customer Master. For us, this is not happening, this there some config that must be turned on for this to happen ?
Or do we have place in code in a User Exit in the Customer Master to check for Open Sales Orders and if so, block the Deleting of the Partner ? If so, what User Exit should be used ?
Looking to see how others have handled this.
Thanks,
David

Hi David,
Try this user exit.
RFDRRANZ User exits: Accounts Receivable Information System
Regards,
Vijay

Error Message AM057 while deleting contact person in customer master

Hi,
Recently, our company consolidated the SAP platforms for two regions and it is single instance now. The data is migrated to the new system by SLO. After this we are facing an issue while deleting the contact person in customer master. When we select the contact person and delete, we get a message saying "Specify a valid person use (PERSON_REFERENCE)". When we press enter, another entry (above the intended entry) gets deleted.
The performance assistant shows nothing but message no. AM057.
Based on the couple of OSS notes I have searched, I checked the table ADRVP entries and found two entries for that contact person. Both entries have the client number appearing in the field APPL_KEY.
The first record is having old client number and the second record is having the new client number. I presume, we are seeing two records because the data was migrated by SLO. But what is confusing is, both are having same addr.no. and marked as X for Owner (Flag: Adress owner object reference).
Data in table ADRVP looks as under.
Cl.     Person            Seq. No.      Table      Field           Application table key      pers.addr. Key      Addr. no.            Owner
300   0200591046          1            KNVK     PRSNR      2000000093060             BP                         0200026699       X
300   0200591046   45333695     KNVK     PRSNR      3000007093060             BP                         0200026699       X
Can there be more than one entry with same addr. no. in table ADRVP for the same person number? Can someone share what is wrong with deleting the contact person in customer master?
Thanks,
Balaji

Balaji Srinivasan wrote:
Based on the couple of OSS notes I have searched,
You should share the OSS note which you got from market place.
Have you checked this note Note 445825 - Error message AM057 when deleting a contact person ?
It has the reason and solution.

Customer master deleted after billing how to give the credit memo

this is my client senario
customer master deleted or changed after raised the billing hoe to give credit memo

Hi,
Credit Request Memo could be created with reference to a billing document, however:
IMP: Copyng requirement must be configured within your System
Example:
Copying Requirement from Sales Document type G2 to CR
Another Solution:
Scenerio 1: Customer is flagged for deletion
GoTo -> XD06 and uncheck the entries for deletion and Save.
Scenerio 2: Customer is blocked.
Got to-> XD04 and uncheck the entries and save.
NOTE: However, Customer is marked for deletion then also you may create Credit Memo request for that particular Customer under the same Sales Area as Warning is just a caution and not restricted.
Please revert for further clarification, if any
Best regards,
Amit.
Rewards, if helpful.

Delete classification from specific customer master records

We utilize customer master classificaitons to house cost centers specific to certain customers. Most of them default and do not require this set-up. I need to remove it for a few select customers, but cannot find instructions on removing the classification from the customer master record altogether, once it has been set up. I can blank out the value, but i would really like to go the next step.

Hello,
Can you please confirm if it is XD02 ? As you can delete classification from the customer using that. But please provide more details on what customer data it is ?
Thanks
Amber

Deletion of Mobile / telephone numbers from customer master XD03

Hi Gurus,
I need to delete all the mobile numbers from various customers (more than 500) in customer master XD03.
I tried deleting the telephone number entries directly from ADR2 table, but it showing inconsistancy.
Can anyone guide me how can i mass delete the mobile / telephone numbers from XD03.
Moderator message: duplicate post.
Edited by: Thomas Zloch on Jan 24, 2012

Use SE16N to get desired list of customer for your parameter - TEL_NUMBER with R3_USER = 2 or 3
You can modify the list downloaded & make necessary change.
Then use LSMW to upload change data to the system.
I don't think its neither recommendable idea or fair practice to use &sap_edit to make direct changes to Database.
Regards
JP

Deleting Partners on the Customer Master.

Does SAP handle removing the Partner from Open Sales Orders when a Partner is deleted in the Customer Master. For us, this is not happening, this there some config that must be turned on for this to happen ?
Or do we have place in code in a User Exit in the Customer Master to check for Open Sales Orders and if so, block the Deleting of the Partner ? If so, what User Exit should be used ?
Looking to see how others have handled this.
Thanks,
David

SAP does not provide this functionality out-of-box.
For one of our clients we implemented the deletion of partners in the Sales order user exits (MV45AFZZ) instead of the customer master user exit.
Every time a open sales order is processed on a change mode (VA02) the partners will be redetermined by the user exit and necessary deletions / updates would be performed.

Customer Master - Deletion

Hi Gurus,
Please tell me how can i delete customer??
I am deleting it in OBR2 but if we go in tcode VA01 it shows in F4 selection.
Please revert asap.
Thank You

Hi,
You do archival then it will not appear VA01 F4 selection.
Otherwise try with Matchcodes
regards
sunoj

Deleting Customer Master

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