Deleting email in Outlook doesn't delete on iDevices

Hello,
I have an iPad mini and an iPhone 4. I have my Exchange (Office 365) account setup on both devices. Lately, when I delete an email in Outlook, it is not removed from either my iPad or my iPhone. I am still receiving mail on both of those devices without issue. I am not sure when the problem started and one of my coworkers that has an iPhone isn't having the problem. Does anyone have any suggestions other than removing the account from the iDevices and then adding it back? I'd rather only do that as a last resort.
Thanks!

That would be the best way to troubleshoot the problem, delete the account and reinstall it.

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