Deleting email messages from server and device

I had to wipe my 8830 due to a major sync problem but I no longer have the option to delete from the server when I delete email messages. I checked the user's guide and throughout my device. Where do I find this setting please?

Ok, here is the Knowledge Base article relating to your need.
http://www.blackberry.com/btsc/KB13509
 From your MESSAGES folder > Menu > Options > Email Reconciliation > Message Services.
If those settings are not present on your device... you probably have some Service Book problems (as in not present or corrupt).
Do this: First, look at Options > Advanced > Servcie Books and delete ALL service books releated to any email account.
Then, with the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot
 Then do this:
1. Options > Advanced > Host Routing Table > Menu > Register.
2. Resend your service books from your carrier BIS site.
http://www.blackberryfaq.com/index.php/Where_can_I​_log_into_my_BIS_account%3F
3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Similar Messages

  • Deleting email messages from server

    I have set my (POP3) mail box to delete messages from its server immediately on download. But messages are not being deleted from the server. Any ideas as to why this should be?
    Thanks
    Andy

    Ok, here is the Knowledge Base article relating to your need.
    http://www.blackberry.com/btsc/KB13509
     From your MESSAGES folder > Menu > Options > Email Reconciliation > Message Services.
    If those settings are not present on your device... you probably have some Service Book problems (as in not present or corrupt).
    Do this: First, look at Options > Advanced > Servcie Books and delete ALL service books releated to any email account.
    Then, with the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot
     Then do this:
    1. Options > Advanced > Host Routing Table > Menu > Register.
    2. Resend your service books from your carrier BIS site.
    http://www.blackberryfaq.com/index.php/Where_can_I​_log_into_my_BIS_account%3F
    3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Why cannot I delete all messages from all my devices?

    I have 3 Apple devices (personal MBP, work MBP, and iPhone). I run messages on all of them. If I send/receive a message from someone, I receive it on all devices, but I have to delete the message from ALL my devices - deleting it one just doesn't work. It is like Messages works like email with POP instead of email with IMAP. Extremely  frustrating, and I believe that this is working as designed. Why???

    for the   Points
    Neither of us said we liked it.
    Like you I think it is flawed and certainly a misuse of the word Sync.
    8:01 pm      Saturday; January 3, 2015
    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • Can't delete email messages from some folders in Mail

    I CAN delete email messages from header Folder "MAILBOXES" (drafts, sent, trash); however, there's another folder header below called "ON MY MAC", where I save various emails by dragging them to a subfolder, and when I try to delete these, I get this message:
    "The message '(subject of email)' could not be moved to the mailbox 'Deleted Messages --- On My Mac' The destination mailbox 'Deleted Messages --- On My Mac' does not allow messages to be moved to it."
    The only way to delete from this folder is to hold Control, select from the dropdown Move to, then Trash, and then one of three sub-trash folders (the one that has my email address) -- this is a pain to do.
    Mail is just not working properly any more (I just added 2 other posts - one about crashing, another about all my Fonts missing)
    thank you in advance!

    Colin,
    Have you checked Mail>Window>Previous Recipients for the old address? If not, attempt to "Remove From List" at that location and let us know what happens.
    ;~)

  • How to  delete email attachments from server

    Hi,
    I created an a CF template for sending e-mail which includes
    attachments. It has been tested on my dev box and is functioning
    fine as the attachment upload to a designated directory on the
    server. I would like the attachments to be purged once the e-mail
    has been forwarded to the recipent.
    In Macromedia's ColdFuision 7MX web application construction
    book page 913 "Interacting with Email" there is a CFC that will
    delete the file when the user ends their session.
    I am not sure how to write this to fit the code I am using.
    Here is the eMail form
    <!--- Mail_Form.cfm--->
    <html>
    <head>
    <title>Please enter your message</title>
    </head>
    <body>
    <form action="Send_Email.cfm" method="post"
    enctype="multipart/form-data">
    <table width="500" border="0" align="center">
    <tr>
    <td width = "500" colspan="2">Please enter your e-mail
    message:</td>
    </tr>
    <tr>
    <td width="250">To:</td>
    <td width="250"><input type="text" name="to_addr"
    value=""></td>
    </tr>
    <tr>
    <td>Subject:</td>
    <td><input type="text" name="subject"
    value=""></td>
    </tr>
    <tr>
    <td>Message:</td>
    <td><input textarea name="message" rows="5"
    cols="35"></textarea></td>
    </tr>
    <tr>
    <td width="250">Attachment #1:</td>
    <td width="250"><input type="file"
    name="attachment_1" value=""></td>
    </tr>
    <tr>
    <td width="250">Attachment #2:</td>
    <td width="250"><input type="file"
    name="attachment_2" value=""></td>
    </tr>
    <tr>
    <td width="250">Attachment #3:</td>
    <td width="250"><input type="file"
    name="attachment_3" value=""></td>
    </tr>
    <tr>
    <td width="250"> </td>
    <td width="250"><input type="submit"
    name="Send_Email" value="SendEmail"></td>
    </tr>
    </table>
    </form>
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    <!--- Send_Email.cfm --->
    <!--- First make sure that the user uploaded attachments
    --->
    <cfif FORM.attachment_1 neq "">
    <!--- first actually upload the file --->
    <cffile action="upload"
    destination="D:\uploadsTEST\"
    filefield="attachment_1"
    nameconflict="makeunique">
    <!--- now create a temporary holder for the attachment
    later on --->
    <cfset attachment_local_file_1 =
    "d:\uploadsTEST\#file.serverfile#">
    </cfif>
    <!---Now repeat the process for the second and third
    attachment:--->
    <cfif FORM.attachment_2 neq "">
    <!--- first actually upload the file --->
    <cffile action="upload"
    destination="D:\uploadsTEST\"
    filefield="attachment_2"
    nameconflict="makeunique">
    <!--- now create a temporary holder for the attachment
    later on --->
    <cfset attachment_local_file_2 =
    "d\uploadsTEST\#file.serverfile#">
    </cfif>
    <cfif FORM.attachment_3 neq "">
    <!--- forst actually upload the file --->
    <cffile action="upload"
    destination="D:\uploadsTEST\"
    filefield="attachment_3"
    nameconflict="makeunique">
    <!--- now create a temporary holder for the attachment
    late on --->
    <cfset attachment_local_file_3 =
    "d:\uploadsTEST\#file.serverfile#">
    </cfif>
    <!---OK, you have now uploaded the file the server, now
    let's send
    out the email with the attachments:--->
    <cfmail FROM="[email protected]" to="#form.to_addr#"
    subject="#subject#"
    server="an001so-dby1c.pbi.global.pvt" port="25">
    #message#
    <cfsilent>
    <!--- <cfsilent> tag used to kill the white space
    in this area
    so your email is not cluttered with white space.--->
    <cfif FORM.attachment_1 neq "">
    <cfmailparam file="#attachment_local_file_1#">
    </cfif>
    <cfif FORM.attachment_2 neq "">
    <cfmailparam file="#attachment_local_file_2#">
    </cfif>
    <cfif FORM.attachment_3 neq "">
    <cfmailparam file="#attachment_local_file_3#">
    </cfif>
    </cfsilent>
    </cfmail>
    Here is the session application code to delete the file upon
    uploading
    <!---
    Filename: Application.cfc
    Executes for every page request
    --->
    <cfcomponent output="false">
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    <cfset this.name="attachmentPurge">
    <!--- Turn on session management. --->
    <cfset this.sessionManagement=true>
    <cfset this.clientMangment=true>
    <cffunction name="onSessionEnd" output="false"
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    <cfset var attachDir = expandPath("Attach")>
    <cfset var getFiles = "">
    <cfset var thisFile = "">
    <!--- Get a list of all files in the directory --->
    <cfdirectory directory="#attachDir#" name="getFiles">
    <!--- For each file in the directory --->
    <cfloop query="getFiles">
    <!--- If it's a file (rather than a directory) --->
    <cfif getFiles.type neq "Dir">
    <!--- Get full filename of this file --->
    <cfset thisFile =
    expandPath("Attach\#getFiles.Name#")>
    </cfif>
    </cfloop>
    </cffunction>
    </cfcomponent>
    The tutorial only explains how to delete the attachment when
    the recipient checks there mail
    in the POP server.
    Assuming that the sender is in a session would the code be
    written to delete the attached file from the directory on
    the server one the e-mail is sent.
    Can someone explain how to automatically delete email
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    Thanks,
    Tony

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    Good books?
    Hard to say, depends on what else you are new at. If you are
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    webmonkey.com. If you have trouble with sql, I have heard good
    things about the SAMS book, Teach Yourself SQL in 10 Minutes by Ben
    Forta. I learned javascript by buying the book Teach Yourself
    Javascript in 24 Hours. The O'Reilly books are also good. I learned
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  • How do i restore deleted email messages from mac mail back to hotmail server?

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    rickonhismac wrote:
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  • Cannot fully delete email messages from phone

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  • Mail not getting all messages from server and other strange behavior

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  • How do I permanently delete email messages from my Mail inbox?

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  • How do I stop deleted email messages from being removed?

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  • How can i link my E-mail with my iPad in a way that i can delete my messages from my email inbox server not from my iPad inbox only?

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