Deleting Emails on Z10 - IMAP

I use IMAP on my Z10 for email.
When I delete a message, the message seems to permanently disappear. Is there a way for these to go into the trash and permanently delete when the trash folder is purged?
What is the Wastebasket on the Z10 for? The deleted messages don't seem to go there either?
Solved!
Go to Solution.

FILE moves it to the folder you specified. It is not "off the server" when filed -- it is moved to the folder specified on the server. Again, IMAP is a client/server protocol and the actual email is on the server, not the client machine.
I have a folder called "Archive" that I created; you can create a new one by pulling down the arrow on the top level of the account and then selecting (hold) the mailbox top-level -- it will bring up the sidebar and the option to create a new folder will be presented.
Once you file a mesage in a folder it is moved there on the server and remains accessible from any other device that is attached to that emailbox. If you select the email account for display off the top level then you see everything in all folders; if you select only one folder (e.g. "Inbox") then your display is restricted to that folder.
Most IMAP servers do not permit nested folders (there are a few exceptions but most are restricted to a single level of folder under the account.)
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Is there a way to NOT delete emails everywhere using IMAP? Emails come to all devices, iPhone 6, iPad, and Outlook (2010). If I delete in my iPhone it deletes everywhere else also which I don't want it to do.

Outlook 2010 with Time Warner as my internet provider. Had to switch from POP3 to IMAP and now when I receive messages and delete them from my phone they delete from my server, Outlook and iPad.
I want to keep them on my desktop in Outlook so I have them and I want to delete them from my phone so I'm not using up space.
I have tried changing the settings on my phone - deleted items go to trash and that worked one time then when I deleted another message it deleted on all devices.
HELP!

The iOS mail app does not have localized folders (and frankly I don't know of any third party apps that do either).
kzpack wrote:
I tried this and it still deleted it everywhere.
Tried what exactly, what what expectation and what out come?
Outlook on Mac and windows, when not used with an exchange mail system, typically allows for creating local folders (or at least used to). Once you move a message into a local folder, you can delete it from the server. It will then only appear on the desktop computer. You do have to make sure what you are creating and using is a local (on this machine) folder.
However, unless you have sizable attachments - and choose to download then - email messages will not use substantial storage space on an iOS device.
kzpack wrote:
I tried this and it still deleted it everywhere.
This makes no sense to me why they would set it up like that. I can't believe that people don't want to save e-mails on one device and keep them on another device. Have to wonder who came up with this not so great idea!
Actually IMAP (and exchange, for that matter) is specifically and intentionally design to do just the opposite. The vast majority of user want their mail inboxes to be consistent across all access devices. You are very much in the minority.

Delete emails from server after retrieving with IMAP protocol?

Hi,
I am using Mail as my email program and have set up my account with IMAP.
When I use the POP protocol, I get the option to 'Remove copy from server after retrieving message'. When I set up Mail with the IMAP protocol, there is no such an option. The result is that my server inbox is slowly filling up and I manually have to login on my server to delete older messages.
Is there a setting to automatically remove retrieved messages from my email server using IMAP?
Thanks for your help.
Erik

Dear Thomas,
Thanks for the clarification! Now I understand the mechanism.
Still I would like to know if there is a way to automatically remove retrieved messages from the e-mail server. Would it help to automatically move my incoming messages in INBOX to a different mailbox in Mail.app? How would I set this up?
Thanks for the response!
Erik

I am unable to see any POP3 or IMAP tab when I set up an account in my iphone 4S. Hence by default all my email accounts become IMAP and the messages are deleted from the server when I delete them from the iphone.

I am unable to see any POP3 or IMAP tab when I set up an account in my iphone 4S. Hence by default all my email accounts become IMAP and the messages are deleted from the server when I delete them from the iphone.

ok sorry everyone but i solved it myself but the solution is so nuts i've posted it here to help others who have the same problem.
to setup a comcast imap account on your iphone:
go to mail, contacts, etc in settings
under accts, select add account
select "other"
new screen, choose "add mail account"
now on the new acct screen you must enter your name, email address and password for your GMAIL acct ! (yes i said your gmail acct !, or some other acct with a NON comcast address).
hit next
then the acct verifies
when verified a screen will open with all the acct settings for this acct AND @ the top of the screen are the 2 buttons > imap or POP
select imap and THEN CHANGE ALL THE ACCOUNT information to the comcast account !
then hit next and the account will take a couple minutes to verify but it will verify and now you have a comcast imap acct set up on your iphone. The problem must be that when the iphone sends the initial verify acct info to comcast (if you enter that information first) the comcast server is simply not setup yet to signal the iphone that there is an imap option.

My email account in Mail.app is IMAP, but when I delete emails, they don't delete from other devices connected to the mail server with IMAP. Deleted mail on other devices delete as normal from the server and thus from other devices as normal.

MacBook Pro, late 2011 version. Up to date Mountain Lion.
My email account in the Mail.app is set up as IMAP, but when I delete emails in the Mac Mail App, they are not deleted from the mail clients of the other devices that are connected to the mail server with IMAP. IMAP works perfectly between Windows Outlook 2010, iPad Mail App and Android default mail client. Deleted messages behave correctly, as in delete from one device and the mail is deleted from all devices.
Having just tested in reverse order on the Mac; emails deleted from the email client on Windows, iPad and Android are not deleted in the Mac Mail App. It appears that the account is behaving like POP rather than IMAP.
Any advice on how to have IMAP work correctly on the MacBook Pro Mail.app?
Thank you.

Hi Csound1, thanks. The email host is 1and1.co.uk, however, i am going to fess up and make myself look like a plonker now -
the email account in question was set up in Outlook as POP - stupid, stupid, stupid me, wasted an afternoon on this! I have now changed the Outlook account to IMAP and Mail.app works perfectly - and looks much nicer than Outlook did. Im in the middle of converting from Windows to a Mac, and still finding my way around the Mac
The lesson learned, never assume - always double check! All my other email addresses with 1and1 are all imap, except this one, and it happened to be the first one I set up in the Mail.app. (bows head in disgrace!)
Thank you anyway for attempting to help me!
Cheers

10.9.5 IMAP running amok: deleting emails

Hello all,
I recently purchased a new MacBook Pro (10.9.5) to replace my "vintage" 2008 17" silver MBP (10.6.8) due to the old computer's inability to run this year's Turbo Tax. The Mac Mail app that came with the computer ("Mail" v 7.3 (1878.6) seems to have configured itself when it came to the incoming and outgoing server names for Time-Warner, our ISP. The new computer's email is also IMAP instead of POP. The other devices still in use on our network (one 2009 white MacBook and an iPhone 5s) are still using POP.
The problem: It appears that the new IMAP mail app on the new MacBook is deleting emails off the Time-Warner server. One test message sent to myself appeared for just a flash, a split second) in Mac mail's Inbox. It was too fast to read, and was also deleted from the server. Other test emails have remained in the Mac mail Inbox for minutes or hours before being auto-deleted from both my Mac and the Time-Warner server. There are apparently no settings on the Time-Warner webmail site to control the frequency at which messages are deleted from the server so it seems to me the Mail app is doing it.
I could just change the names of the servers in the new MacBook back to the old POP names, but in that dialog box it says "Account type: IMAP" which I cannot change. Has anyone experienced such a problem?
Thank you in advance,
On Duty Dad

Linc,
Thanks for the reply. I did seem to stumble upon the solution (that is, everything is working for now but time will still have to tell). I changed my new MacBook's account to a POP one. The fault apparently lay in the combination of POP and IMAP accounts linked to the same email address.
Best,
ODD

Z10 Deleted Email not syncing to Gmail

My Z10 syncs email from Gmail, but does not sync DELETED email back to Gmail. What changes need to be made. Please help. Thanks.

Hi and Welcome to the Community! First off, please check your account/hub settings for "Delete On", and make sure it is NOT set to "Hub Only". If that is set, then change it to either Prompt or Hub and Server. If that does not do it, then please with a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (step 1 should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRTKB00510 How to register a BlackBerry smartphone with the wireless networkPlease wait for one "registration" message to appear2) RebootPre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. IF this fails, you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works.See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your configurations for the affected email accounts.
Good luck!

Z10 Deletes Emails After 10.2 Update

I have 4 different email accts. on my Z10.
My POP email acct will lose emails after 3-4 hrs after showing up on device, but I can retreive them from my computer.
This doesnt happen to my gmail, outlook or yahoo emails, just my POP acct.
Have removed acct and reinstalled it, removed battery, sim and media card for 1/2 hr. Still have same problems.
Never had this problem untill I updated to the 10.2 update.
Any ideas?
STL100-3
10.2.1.537
10.2.1.1925 OS

I have the same problem with my Outlook account after upgrading to OS 10.2..1.2102. Email shows up in my Z10. After a while it disappeared. When I logged on to Outlook, I couldn't retrieve the emails. I've been losing a lot of emails.
I had tried the follwoing but no success so far:
- Delete email account in Z10 and recreate
- Setup email id with email SYNC Timeframe to 'manual'
- Change my Outlook accounting setting ot 'leave a copy of messages on the server'
If I don't have Outlook on at the same time with Z10 on, Z10 will delete my email messages from both the Z10 hub and mail server after some time.
Please help! What do I need to do?

Z10 not showing all emails in folders (imap + gmail imap)

Hi
My Z10 is not showing all the emails in my imap email accounts (inc gmail). e.g. my inbox has 20 messages but the z10 only shows 10 of them. Same issue applies on some other folders.
Issue also applies on gmail imap account but does not seem to occur on my exchange account.
It also only appears to be affecting emails that are approx 1 or 2 weeks ago in this month.
Please help!

Hello,
Please check carefully your settings for your GMail account, especially the portion concerning "Sync Timeframe" (if visible to you, it depends on the integration method).
Check carefully also how these are labeled on GMail...Gmail technically uses labels and not folders, and the BB must interpret the labels into folders. So if a stray label is applied to these items, then that may be why they are suppressed from view.
You can also try removing and re-integrating the problem account.
You can also try ringing up your mobile service provider for formal support and potential escalation to BlackBerry for enhanced formal support.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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I use internode and imap. When the ipad deletes emails it also removes them from the mac. How can I reverse this so the mac is the master and the ipad is the slave?ipa

I use internode and imap. When the ipad deletes emails it also removes them from the mac. How can I reverse this so the mac is the master and the ipad is the slave?

Thanks for the info. - I now know that deletion works both ways!! - (unlike POP where emails deleted from the ipad also deleted them from the mac even before I could read them, whereas emails deleted from the mac were not removed from the ipad!!! - ie. the ipad was the master over the mac - the slave). Prior to changing to imap I used to transfer all nongarbage emails from inbox to mailboxes before my husband could ask if he could delete emails on his ipad. I have noticed however if you do this in imap, they are removed from the inbox on the ipad as well (this did not happen with POP). So we still have to check but the number is less so we like imap better than POP.
Thank again

When deleting emails i get the following error message at times ...The IMAP command "UID COPY" (to Deleted) failed for the mailbox "INBOX" with server error: Error 9. Server error. Please try again later..

When deleting emails i get the following error message at times ...The IMAP command “UID COPY” (to Deleted) failed for the mailbox “INBOX” with server error: Error 9. Server error. Please try again later..

Please complete or update your system profile so the users here can properly help you.
Which email client are you using?

How can I convince T'bird to delete email when online in an IMAP account?

When online, deleting email Thunderbird does not automaticly move the message to the Trash folder as selected in "Account Settings:Server Settings:Server Settings:When I delete a message: Move it to this folder: 'Trash'." However, this does work automaticly when Thunderbird is offline.
I'm fairly sure the constant failure, with a notice, of the program to place a sent email into the 'Sent' folder is related. When I mark a messate as junk it is marked junk but not moved to the 'Junk' folder as set in the account settings....
The accounts do have a Trash, Junk and Sent folder on account provider's server.
- Jim

Jim, I said right click the account in the folder (that is the list on the far left of your screen) when you select subscribe you get a dialog that looks like the attached image. That is "what the server has" So you checking the other dialog for mismatches. You will also need to look in Server settings for your deleted folder setting. For some reason it is not with the others.
If you click on the advanced button in Synchronization and storage, you will get the same "subscribe" dialog if the other instructions just don't cut it.

Cant delete emails from imap on iphone

Cant delete emails from iphone, on imap

thanks for your response, still no luck with deleting messages problem. this problem just started without us doing anything different than we normally do,we tried deleting to trash but we still get the same message along the bottom of the screen
thanks from Judy

How can I make my email POP account delete emails?

I use a POP email account. Every time I refresh my email, it brings back all the emails I just deleted. very frustrating
I set the Advanced settings to Remove...After one day, UseSSL...OFF, Delete from server...When removed from Inbox, Server Port...110,S/MIME...OFF.
Why there is no Remove...Immediately is beyond me.
When I delete emails I want to delete them totally. Email is one of the main reasons I got an iPad. Constantly downloading the same emails you deleted extremely limits the usefulness of the iPad2.
Is there a fix?
Why doesn't the iPad provide the same functionality for POP accounts as it does for IMAP accounts?

When I am in mail, I now click back through the navigation boxes on the top left of the screen. If I am in an email there is a block at the top left of the screen titled "All Inboxes" (43). The number changes. click "All Inboxes" The email list for "All Inboxes" slides in from the left. Click the navigation arrow titled "Mailboxes" on the top left of the email list. The "Mailboxes" list slides in to replace "All Inboxes". The list shows "Inboxes" and "Accounts". I click the account where I want to delete messages. I click the "Trash" basket. The "Trash" bin slides onto the screen. I click the "Edit" block in the upper right corner. I select the red "Delete All" in the lower left. This is a little bit of work. It currently prevents the emails from constantly coming back to my inboxes.
My ISP mail provider also appeared to update their system. I checked their website for directions on using an iPad. Their suggestions helped.

New iPad 2 always downloading previously deleted emails

I am using my Verizon.net POP3 email server. On iPad mail setup Incoming I have it set to delete from serer when removed from Inbox. My interpretation of that set-up is that any email I download, view and then delete (thereby removing it from my Inbox) should be deleted from the server by the iPad's OS. Those I don't delete should remain on the server. I also have an iPhone 3G running OS 4.x and it does not have this problem. Emails deleted on it are also deleted from the server so that they don't appear again when accessing new mail. The Mail settings otherwise appear identical to that of the new iPad.
This is NOT a POP3 vs. IMAP problem. It is an OS5.x problem as OS5.x is not handling the deleted emails by deleting them from the server. I want emails deleted from the iPad2 to delete from the server whereas those I leave in the iPad 2 mailbox I want to stay on the server so that I can manage those from my Win7 PC using Outlook 2010.
MBfromPlano

THANK YOU! Great solution!
Jerry
It looks like you still have your emails stored on the mail server from your Internet Service Provider. When you update to ios5, it wipes out the emails on your devices. Then when you go into the mail tools, it pulls the emails off the server again. Very annoying, I agree.
Best thing is to delete unwanted emails off the server, likely using a web based email tool from your ISP (eg Webmail from Time Warner, etc).
Hope this helps.

Deleting Emails on Z10 - IMAP

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