Deleting iCloud account - password unknown

My daugther got an iPad from her school, but the previous user is still logged into her iCloud account.
I can't use the Delete Account since I obviously des not know the password and I don't know who had it before
Any help?

You could try Restoring iOS software which will erase all of the iPads contents
http://support.apple.com/kb/ht1414
However, it would be best to let the school's IT person handle this problem. The iPad should have been erased and reconfigured prior to giving it to your daughter.
How-to: Safely delete an iCloud account from your Mac or iOS device
http://9to5mac.com/2013/07/13/how-to-safely-delete-an-icloud-account-from-your-m ac-or-ios-device/
 Cheers, Tom

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I have forgotten icloud account password linked to my ipad. I am unable to reset the password as well as delete this account from my ipad, and use a new one.

I have forgotten icloud account password linked to my ipad. I am unable to reset the password as well as delete this account from my ipad, and use a new one.

None of us here, nor Apple, can help you.

How do I change icloud email when my apple ID has been updated to new email? Because of the update on apple ID, when I try to delete icloud account I have to put in the password, and it says username or password is invalid (because no longer apple ID).

How do I change icloud email when my apple ID has been updated to new email? When I try to delete icloud account (in settings-icloud-delete account) I have to put in the password for the apple ID of my old email address, which is no longer my apple ID, and it says username or password is invalid (I'm guessing because that is no longer my apple ID).

You will wait for the rest of your life. You need to fix it; no one else will. To turn off "Find my iPhone" and its associated Activation Lock you need the Apple ID and password that were used to turn it on. If you know the Apple ID you can contact Apple Account Security and have them reset the password (after you prove you are the rightful owner of that Apple ID). see: http://support.apple.com/kb/HT5699.
If you don't know the Apple ID the phone is permanently unusable.

How do I delete iCloud account to change apple id, when iCloud demands password from defunct account to turn off find my iPhone?

How do I delete iCloud account to change apple id, when iCloud demands password from defunct account to turn off Find my iPhone? I read all the replies that ignore this gotcha.

Hi tony.vidmar,
The article linked below details a number of troubleshooting steps that can help get signed out of your old iCloud account on your iPhone.
If you're asked for the password to your previous Apple ID when signing out of iCloud
https://support.apple.com/en-us/HT203828
Regards,
Allen

I was given an iPhone 4 from a friend and I was trying to reset it to factory settings but it won't let me. It's keeps popping up with a box to put in my friends iCloud account password in but I don't know it. How can i delete their iCloud account?

I was given an iPhone 4 from a friend and I was trying to reset it to factory settings but it won't let me. It's keeps popping up with a box to put in my friends iCloud account password in but I don't know it. How can i delete their iCloud account without knowing their password?

You cannot delete the iCloud account that is signed on to Find My iPhone unless you know the password. This is called the Activation Lock:
ACTIVATION LOCK
It is an anti-theft security measure that is a part of iOS 7. You can only get around this by following the steps in this support article:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
Contact your friend. This is the only way around the lock.
Best of luck,
GB

I changed my Apple ID that using an invalid email address to a new one and I am trying to update iCloud account on iPhone5 with iOS 7.1.2, and I am not able to delete iCloud account without the old password.

I changed my Apple ID that using an invalid email address and I am trying to update iCloud account with my new Apple ID on iPhone 5 with iOS 7.1.2. I am not able to delete iCloud account without the old password. Is there a way to update the Apple ID of my iCloud account?

Many people are having probalems with this right now. The only solution I've seen that seems to consistently work is the one posted by Brackers28 here: https://discussions.apple.com/message/23020591#23020591. This only works if you still have access to your old email account. If you don't, you'll have to have Apple help you reset the password for your old account so you can turn off Find My iPhone and sign into your account with your correct ID.

HT2623 how do i delete icloud account on my ipad when my apple ID is non active email and i don't know the password and can't reset password without active email

how do i delete icloud account on my ipad when my apple ID is non active email and i don't know the password and can't reset password without active email

If the iCloud account you are trying to delete is old ID that was later updated to change it to your current ID, you can go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now, if desired, you can go to Settings>iCloud and sign in with your current iCloud ID and password.

I want to delete icloud account bt i forget the previous password, my apple id and icloud is not same..its for iphone 6

i want to delete icloud account bt i forget the previous password, my apple id and icloud is not same..its for iphone 6

Hi mahmudul haque chowdhury,
The article linked below details how to go about resetting your Apple ID (for your iCloud account) password.
If you forgot your Apple ID password
http://support.apple.com/en-us/HT201487
All my best,
Allen

Tried to delete icloud account to reset password on iphone, still defaults to old password.

Tried to delete icloud account to reset password on iphone, still defaults to old password. Help?

that is the same thing I'm going thru if you found the answer please let me know how. I've tried to do this for the last couple of months and I'm ready to throw my phone out the door.

Cant delete icloud account without having to put the password

I wasn't able to remember my old iCloud account password from when i created before iOS7, I want to delete my account but it makes me type the password to disable Find My iPad and i cannot remember it which is the reason i want to delete it. I tried to reset password by answering security questions and sent an email but i never receive apple reset password emails for my new account either so i havent received one for my old cloud account either. I dont need or want to reset the password on my old account since i got a new one. What else can i do to just delete it?

If you could do what you want - you would manage to bypass Apple activation system lock. You can however contact Apple and ask for assist with password reset. Be prepared to prove that account on the phone is yours.

When deleting iCloud account, how can I save the photo's & other apps etc that are stored in iCloud?

I have recently changed my Apple ID as my email address has changed & also changed my password.
I posted a question yesterday about this & have since discovered from further searching here, that I need to delete and set up a new iCloud account as my iPad keeps asking me to login in with my Apple ID showing my old email address (& doesn't accept old (or new) password). Also, naturally, I can't back up with iCloud.
When I go to delete iCloud account a message appears that my photo stream (& presumably other stored apps etc?) will be deleted/ lost from my iPad too. I currently have no access to any other computer (when return home I have a windows lap top only). I am therefore very reluctant to delete my account in fear of loosing my photo's in particular.
Can any one help with the above please? Would all my stored data (phot's, apps etc) actually be deleted from my iPad when deleting my iCloud account? If so how else can I save (later restore?) my iCloud stored data?
Man thanks,
NJohnR

I do appreciate your, obviously experienced, help.
When I went to change my details in the mail settings as you suggested, I was unable to do so. Yes- I could & did add my new email details that I changed to in my Apple ID. however I was unable to change the primary email & therefore iCloud still wouldn't recognise my new Apple ID & kept asking for my details under my old/ original email address.
Though I did search further after this in the iCloud web site & found further very similar questions to mine where users were successful by deleting the iCloud account.
So I went ahead & did this. As soon as I had deleted the account it asked me to login to iCloud with my new email address in my Apple ID which worked fine - & I have also retained all my data.
Again, I appreciate your help & time you spent in reading and answering my need for help.
All the best,
NJohnR

How to delete iCloud account, with non-existing email as ID, on iPad?

Cannot delete iCloud account (which happens to have a non-existing ID) on iPad in order to have same account as on iPhone - keep trying using current Apple ID and PW but to no avail - iCloud settings continue to insist that Apple ID/PW is wrong but they are the ones I have in "manage my ID"???

If the ID is your the iPad is signed into is your old ID, and if your new ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPad on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

ICloud account password

I have an iCloud account that I have forgotten the password. When I go to "appleid.com" I don't remember the password and when I select send to an email I never receive the email thus maybe don't have the correct email. Also when I use the secret question part I can't seem to find the right birthdate in there.
Where can I go to get in without using these means? Also I tried to delete the account and it won't let me without using the icloud account password.

Hi mark fromrichmond,
If you are unable to access your Apple ID using either the security questions or the rescue email address, you may find the following article helpful:
Apple Support: Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Regards,
- Brenden

I had bought iPhone 4 from OLX. When i had deleted iCloud account and restored my iPhone it is still asking me about Apple I.D to activate my Phone.. Why is it so..?? Suggest me a possible reason for my Question so that i may continue using my iPhone...

I had bought iPhone 4 from OLX. When i had deleted iCloud account and restored my iPhone it is still asking me about Apple I.D to activate my Phone.. Why is it so..?? Suggest me a possible reason for my Question so that i may continue using my iPhone...
I dont have any contact detail of that person whom i had bought this phone..

If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must contact the previous owner to get permission to use the device. If you cannot contact the previous owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.

Tried to delete iCloud account from my iPad but won't delete

I have an old iCloud account - apple id [email protected] (can't access, can't delete from iPad). Don't know password, associated email or answer to secret question. It is making my iPad very difficult to use by constantly asking for iCloud password. Followed the steps to delete iCloud account and it asks for a password which I no longer have.

Hi, danfdent.
Thank you for visiting Apple Support Communities.
If you are asked for the password for your old Apple ID and wish to delete the account, check out the steps in the article below.
If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
You may have to reach out to use to assist you with the password reset. Here is the article that will get you in touch with us.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H.

Deleting iCloud account - password unknown

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