Deleting messages from hub and server

my Q10 has just installed the 10.2.1.2941 software and now i no longer have the option of deleting my e-mails from the hub and/or server
Please can anyone help me as im deleting e-mails that i should be keeping and visa versa!
many thanks
Solved!
Go to Solution.

Open your Hub > Display and Actions.
Scroll down to the drop down choice for DELETE ON, and make the choice.
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