Deleting Messages in HUB

My phone started going crazy and sending old Twitter msgs to my Hub. I tried to stop and it would not, so I had to delete twitter from the phone. I still cannot delete the Twitter msgs from hub or main screen. I intalled and deleted Twitter again and removed app and removed from my accounts but it is still there in Hub and on Home Screen that I have 99 messages. It just will not let me delete them in bulk or individually. Any ideas, HELP?

I'd wait a few hours and let it settle down, and then try only marking the messages read.
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Deleting messages from hub and server

my Q10 has just installed the 10.2.1.2941 software and now i no longer have the option of deleting my e-mails from the hub and/or server
Please can anyone help me as im deleting e-mails that i should be keeping and visa versa!
many thanks
Solved!
Go to Solution.

Open your Hub > Display and Actions.
Scroll down to the drop down choice for DELETE ON, and make the choice.
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Can't delete previous unread messages in hub pinch view via select previous (hold date line)

Happily running OS 10.2.1.2141 on my Z10 (STL100-3). I was thrilled to see the hub's Pinch Selection Criteria option in 10.2.1 but did not have the occasion to try it. Then this weekend, my mailbox got flooded with email notices from our alert system and I was facing having to delete hundreds of emails the old tedious way, multi-select each email one at a time and hit the delete option. Well, that's when I tried to use the hub's new pinch selection option to "hide" my read messages. I then held the date line to select all the previous messages and hit the delete option which asked my if a really wanted to delete those messages. I confirmed by choice and poof! nothing happened. I tried several times to no avail, even trying with flagged messages. It looks like you can't delete messages while in Pinch Selection view if you select them via the Select previous (hold date line) method. It does work if you select/multi-select the messages manualy but what's the point then?....
So, unless i'm doing it wrong, this appears to be a bug.
Regards,
Francis.....

fpaquin wrote:
that should be the point of the pinch selection criteria and you're select by sender.... let's see if anyone can reproduce the "bug" on their handsets or better yet, BlackBerry confirms it's a bug or poor design......
when I pinch and hold a date bar, I get the trash can... do you not?
fpaquin wrote:
Yup, that's the tedious way I've always used, ok for a few emails, unacceptable for hundreds of emails.....
Oh, yea for hundreds. Do you get hundreds each day you need to delete?
Once you get caught up on your deleting, then your daily upkeep should be a reasonable low effort.
Anyways, that's how it works.
If you feel it is an OS issue... what OS are you on?
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BBM Message in HUB...doesn't want to deletebb

The problem I'm having, is that one of my bbm messages, doesn't want to delete from my hub!! And there us a permanent bbm icon on my home screen, but no message in my bbm. If I open the bbm message in my hub, there is nothing! I have restarted my device...taken out the battery...everything!!! Nothing works!!! Please help!!!

Hey BabsieSA83,
I would suggest to try disabling BBM messaging in the Hub, then restart the BlackBerry smartphone and re-enable BBM messaging in the Hub. Open the Hub> Select the 3 dots at the bottom> Select Hub Management> Turn off BBM Messaging> Re-insert the battery.
Let me know if this helps.
Thanks.
-HB
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Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

POP Email Deleted Message Bug

On my work POP email account (needs to be non-IMAP) if I delete an email from the phone it shows back up as an unread email if I get a new email on any of my email accounts (but only in the hub/home screen) and it does not show up in my work email account even though it says there is an unread message.
I have to "delete from handheld and server" to stop the message from reappearing on my phone.
You're going to say the server is telling the phone it's still there. Ok, so why then does it not show up in the email account and only on the hub screen. As soon as I enter the hub the message is no longer anywhere to be found, or if I read the unread message that came in, the deleted message goes away on the home screen.
Of course when I get another new message it's there again...

I don't know if this applies to your situation, but I've noticed 2 reasons this might occur, one from personal experience and the other from reading the forums.
For me, I had trouble downloading email with pictures when I was on EDGE because as soon as I got the alert, I went to look at the email. However, if I backed up and waited a couple minutes, it had time to download the everything and I was able to view it fine.
The other problem I've seen was people complaining about this until they realized they had filled the phone with so many songs and movies, there wasn't enough room left on the phone to download the pictures.
Yours sounds like it might be the first. Give it a sec to download the whole file before opening it. If that doesn't help I'm all out of answers. Sorry!
Good Luck,
Shaun

How can I set up a new account without auto deleting messages on the server?

Ive got accounts on COMCAST.NET (are those imap accounts?) and when I created a user account on Thunderbird for one of them the autocreate process immedaitely started downloading messages from my server before I was able to set the "keep messages on server" flag. (Its been a few months, forgive me if I am not using the exact right option text but you get the idea.)
How can I create a Thunderbird account that will download all the message on my server (comcast.net) and leave them all there?
That's the only thing keeping me from switching to Thunderbird. Please help - comcast's online web client is not the most bug free thing in the world.
(Note, I am setting up a new win7 system, had been using OE 6 on winXP. I assume I am better off trying this than running OE in XP in a virtual window - and even if I moved my old message bases from XP I still need to create an account that won't immediately start downloading/deleting messages from my server before I can configure it not to.)
Any help appreciated.

Comcast only offers POP accounts, and one way to set up the account and enter all the settings before it connects to the mail server, might be to do it Offline:
https://support.mozilla.org/en-US/questions/991539#answer-547878
The server settings are given [http://customer.comcast.com/help-and-support/internet/setting-up-thunderbird/ here], but the method is for Online account setup.

Why are deleted messages not going to deleted folder

In Account settings > server settings I have set it to move deleted messages to a particular folder but thunderbird appears to be permanently deleting messages as I can't find them anywhere.
This is with an IMAP account.

What messages? iMessages? Mail?

Delete messages from server?

Hi Guys,
I have a question regarding mail management.
Here is my situation:
I have a GMX e-mail account; when I manage my e-mail on a computer (any computer), I always use the web-based e-mail straight from the website. I have this e-mail address configured in Mail on my iPad as an IMAP account. When I check my mail via iPad, it shows me my current inbox, but if I delete messages from iPad, it moves the message to trash, but does not reflect this on the server. So when I go to login to my account from a regular computer, any e-mail(s) that I have deleted through my iPad are still in my inbox at the GMX website.
On my iPad, I have turned Push to Off and I have Fetch set to manual, whenever I launch Mail. I have tried hitting the refresh on my iPad after I move a message to Trash, and my iPad's Mail settings are set to move deleted items to the "Trash" folder on the GMX server. Sending and receiving e-mails are no problem.
What am I doing wrong here? I am tired of deleting messages on my iPad (such as spam) and then having to go onto a computer and login to GMX and delete them again.
Btw, same exact issue on my iPhone with exact same e-mail settings.
Thanks,
Emile

Thanks for the tip, Ralph.
I just went over to the GMX website and went to their support forum and apparently this is a known problem when accessing e-mail through an IMAP or POP3 e-mail client. A post was made at the end of August saying they are aware of the problem and are trying to fix it.
I've had this issue with my GMX account since my first-generation iPhone and they've just realized it a month and a half ago. I wonder how long it's going to take for them to repair the issue, sheesh!
I will mark this thread as resolved but since I just have to wait for GMX to fix the problem on their side. At least we got to the bottom of this, thanks for the help guys.
Message was edited by: MrElussive

Delete messages from server when deleted from iTouch doesn't work

Hi everybody,
Two questions really...
One is that with my 2nd gen iTouch I was able to set IMAP settings and it would show all of the folders (other than Inbox) that I have created on my mail account. The 4th gen iTouch doesn't seem to let me see the sub-folders.
The second is that I have my account set to delete messages from the server when they are deleted from my Inbox, but that simply doesn't work.
This is withe the iTouch 4 and OS 4.1 (8B117)
Any suggestions?
Thanks

Is it possible that I have the wrong Server Port entered? I didn't fill in that field at all. I think it was filled in automatically. I guess I would have to contact my hosting company's support team to know what the server port is.

"Delete messages from server" Mail iPhone 5

Hi, I am trying to locate "delete messages from server" option in Mail Settings on iPhone 5 and can't find it. In iPhone 4 it was just in the Advanced settings but it is not there in iPhone 5. Help please? Thanks

Not sure who your email provider is. Mine is hotmail. When you set up email with hotmail on an iPhone 4 the delete from server never is available. I just got an iPhone 5, i reset up my hot mail account and can't find that setting either. I set it up by using the hotmail button not "other" so meaning delete your hotmail account from your phone. Then re set it up. But when you do add email account, don't use the button that says hotmail. Use the bottom choice that says "other". I have no idea why this is different but if you do this it will set up hotmail just the same. But now that setting is there. The "delete from server" and you set it to "never". Now when you delete the emails from your hot mail account on the iPhone, it leaves that email on the hotmail server. So when you look at email on the computer it's there still. It's good this way if you share email with someone.

Cannot delete messages from inbox, cannot move messages out of inbox, message do not copy to "sent" or "draft"

The following problems occur:
- cannot delete messages,
- cannot move messages out of inbox,
- messages do not copy "sent"
- messages cannot be saved to "draft"
This applies to imap and to gmail accounts.
The following has not helped:
- compact trash and other folder
- deinstall and reinstall TB 31.4.
- archive profile with mozbackup and replace profile from archive after reinstall of TB.
- deinstall and reinstall TB 31.3 downgraded
- delete all folders and files with "trash*" in the file name (all IMAP)
- delete all files of 1 mail account completely in the TB profile and resync from server (IMAP)
This might coincide with these system changes:
- upgrade to TB 31.4.
- some of these email accounts were installed on ios8 iphone.
Not sure if the problems had already started before these 2 occurrences.
Any help is appreciated to solve this.
Thanks!
fashi

What type of mail account is this (POP, IMAP, .Mac)? If POP, what are your Preferences > Accounts > Advanced > Remove copy from server settings?
You may be able to get rid of those messages in Mail doing Edit > Cut (⌘X) (for best results do it with one message or just a few at a time), but you should remove them from the server first if they’re still there.
Does this account allow web access? If not, you may find the Account Info window useful to solve this problem — choose Get Info (⌘I) from the Action menu (gear icon) located below the mailboxes list in the main Mail window.

Cannot delete message from Trash

Hi
I have more than 10,000 deleted messages under Trash, in a folder named "on my mac".
When I try to empty that folder o just empy the whole Trash, Mail crashes due to the high volume.
I would like to delete those messages from the Finder, but I cannot find there the "on my mac" folder.
Any ideas on how to get rid of the deleted messages?
Thank you.
Eneko

The messages are .emlx files, but there is an index file that will still point to them unless they are deleted in mail.
Try opening a few of the ( you say it's 60 000 now? it was 10 000 before ) messages - I hope you'll get a message saying they can't be displayed.
If you do, go to the mail menu Mail-Mailbox-Rebuild . this should re-work the index so it reflects the true number of messages.
Having said that - have you tried just deleting the mailbox, rather than trying to empty it? highlight the 'on my mac' trash mailbox & choose Mail-Mailbox-Delete.
Failing all that - I'd be tempted to move your wanted messages to various new mailboxes, ( in modest numbers per mailbox - perhaps not numbered in the 10 000's?) make a copy somewhere safe of the entire Mail folder, then force Mail to start from scratch & import your old wanted messages into mail.
To do this - after you've created your new mailboxes & moved the messages you want to keep into them; copied the Mail folder and Quit Mail
In Finder locate home/library/mail/ & trash that folder.
Then locate home/library/preferences/com.apple.mail.plist & move it onto the desktop, just in case things go wrong. ( I mean Move, don't leave the original file in the Preferences folder )
Open Mail again - you'll be asked for account details ( you wrote them down first?)
Just in case you get asked "do you want to import..." at this stage - Don't do it.
Then. from Mail, use Mail-File-Import Mailboxes & point it to the "mailboxes" folder inside the copy of the Mail folder you made.
Choose only the new mailboxes that you made, & moved your wanted messages to . Import them & they should all be viewable in mail.
Try the 'rebuild' or delete mailbox first though - & if any of the above isn't crystal clear - ask before you proceed.

Error while trying to delete messages

Since updating to Mavericks OS 10.9.1, I've been getting a periodic error while attempting to delete messages in my Inbox. I believe that it's always come up when deleting messages in my Outlook.com mailbox. I've attached a copy of the error message about a server error: Error 9 during which the UID COPY (to Deleted) failed.
After closing the error message and clicking again (usually once, occasionally twice) on the Delete button in the Toolbar, the message will successfully be deleted, but that shouldn't be necessary. Any help would be appreciated. Thanks.

I have the same problem.

Iphone 5 - I am trying to delete message threads and once I do, I go to text someone else and it won't send. HELP? I just don't want those messages on my phone anymore.

Iphone 5 - I am trying to delete message threads and once I do, I go to text someone else and it won't send. HELP? I just don't want those messages on my phone anymore. I have tried to restart my phone but when I do, the "deleted" threads show back up on my phone. I use iOS 7.1.

Hello Makayla,
It sounds like you're deleted message threads keep coming back after you restart the devie. I recommend starting by quitting all the running apps on your phone:
iOS: Force an app to close
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
If the issue persists, backup your device to iTunes and then restore it as a new device and verify that it works.
How to erase your iOS device and then set it up as a new device or restore it from backups
If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself.
Thank you for using Apple Support Communities.
Regards,
Sterling

In mail I am all of a sudden unable to fully delete messages.

In Mail I am suddenly unable to delete messages. When I do the msg is replaced by another that is titled no sender / no subject / no content and has a date of 69-12-31. To compound things there is seemingly no way to delete the new message. Any suggestions?

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