DELETING MY EMAIL ACCOUNTS! - URGENT
I want to delete my email accounts from my Blackberry 8520 Curve but every time I go through the Email Setup process, I get this:
"The information you provided is incorrect. Retype your user name and password. Your user name and password are case sensitive."
This is not correct as I can log into my account online just fine.
I try the Forgot Password option and get:
"Your device encountered a problem with this application's server. Select OK and repeat the action to try again."
This I have done repeatedly with no joy.
My wireless connection is fine. I am growing quite annoyed.
Is there anyway to delete my email accounts without using my handheld device? And is it a simple process?
Many thanks.
That's most helpful. Complete information on your issue always is helpful.
Read this RIM Knowledge Base article to reset your device to the factory settings.
KB18998 How to reset a BlackBerry smartphone to factory defaults
Alternatively, you can go to Options > Security > Wipe Handheld and clear the device.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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