Deleting Quicktime 7.3/dropped frames/capture ceases

Dear Knowledgeable Folks,
I've spent more hours on this than I've wanted. I have searched the discussions (here on the Apple site, as well as others web sites) and can't seem to find an answer.
I've had the same problem others have had re: capturing onto FCE HD 3.0 after "upgrading" to 7.3. I have gone to "Library/receipts" and have trashed Quicktime receipts (there were originally three "Quicktime" icons), but when I try to install QT 7.2, a red exclamation point covers my hard drive icon preventing me from choosing it as a destination for the software. The message I get is that a newer version already exists. I've tried deleting other "Quicktime" related items that I've found (using the "Find" menu") in "Folders," "Applications," "HTMLs," etc. I have reinstalled Quicktime 7.3, then again trashed the Quicktime items in "Receipts,"(this time there was only one "Quicktime" icon), but to no avail.
I am wondering if the "Receipts" solution doesn't work because I am running OX 10.4.11, instead of an earlier version.
With the set up that I have--iMac G5, OSX 10.4.11, FCE HD 3.0--do I have ANY other recourse other than "Archive and Install," (which I have never done and seems somewhat time/labor intensive) or is there some simpler fix (NOT upgrading to FCE 4.0), which would be less invasive/expensive?
If anyone can answer this, I promise that I will never, ever, ever to download an update when my FCE is operating correctly.
Thanks,
Gary

Hi Gary.
Please take a look at this thread:
http://discussions.apple.com/thread.jspa?threadID=1243747&tstart=0
I started the thread because I had, what sounds like, the same problem that you are having. I received lots of great suggestions, but, for whatever reason, nothing seemed to fix my problem. I finally did the "archive and install" (My first time, too) as a last resort, and it took care of everything. If you go to "Finder" and look up "archive and install" there are good instructions. If none of the other suggestions in the above thread work, give it a try. It is easy to do. It takes about 1 1/2 hours, but that is mostly computer "crunch" time.
Brian

Similar Messages

Warning Drop Frame Capture

Alright, here's my scenario: I captured some HDV footage and now I want to capture the same clips, but I want to do it in regular DV. I've gotten the drop frame capture warning and have tried to capture them without luck. Is this even possible because of the drop frame DV and the non drop fram HDV?
Thanks

If you set the camera to downconvert to DV, you can capture HDV as DV just fine.
It is a camera setting.
Shane

Non Drop frame capture causing out of sync clip?

Hi, All,
I've been having trouble with sync issues on an hour long tape capture.
The material was captured from a Canon consumer DV cam (z80) using firewire into my powerbook g4. (The material on the dv tape was originally recorded in Video 8mm and transfered to the Canon via firewire from a modern Sony Digital 8 camera.)
The sync on the DV tape looks fine when I play it back through the Canon camera. So I'm guessing that I might be losing sync because the camera is dropping frames that don't want to be dropped. I tried to change the video capture settings to non drop frame (in the device control tab of FCP5's audio video settings preference window,) but as soon as I start the capture from the canon, the settings on my log capture window automatically revert back to drop frame. (I don't know this for a fact, but I do notice that the ":" in the timecode box turns back to ";" every time I start the capture.
Does this sound like it is, in fact, a drop frame problem? And if so, is there any hope of getting a canon consumer camcorder to capture at non drop frame rates?

Well, after trying most of the suggestions here, I did find a reasonably hassle free workaround to capturing the hour and fifteen minute footage of 8 bit 32 kHz video to FCP with minimal sync slippage over the length of the footage.
I finally gave up on capturing the material in FCP and instead hooked the canon z80 up to an old version of Toast Platinum 6 I had on my computer. Toast creates a raw quicktime movie file with the extension .dv. Toast then allows you to edit that quicktime file, add chapters, button pictures, etc. thereby making a new file to replace the raw QT it first created. After some experimentation, I discovered that the original raw QT file Toast creates can simply be dragged intact to the FCP browser window, where it becomes a clip with minimal sync problems. I would caution against trying to use the second improved QT file that Toast creates after you've edited your file, as this second QT movie seems less stable than the raw one it first creates.
A final caveat for Toast users. Make sure you set the preferences so that they don't DELETE the original file it creates. There are settings that will tell Toast to do just that either After a Day, After a Week, When You Close the Program or Never. I'd set that to Never, since it can be highly unpleasant to discover that your program has deleted the very file you were planning to work with.
Hope this is of some help.
Thanks to all who pitched in and offered suggestions. Your help has been invaluable!
I now mark this issue Solved. Or at least as Solved as I plan to get it!

Drop frames capture

i have a macpro 2.0 xeon 3 gb ram and the last final cut and quicktime. during the capture i have drop frames (i trying to edit a concert with multicam 4 cameras) importing from a dvcam deck i have drop frames, from a samsung minidv i have drop frames, i am using a internal SATA drive for scratch only for fcp. what's wrong?
(with a old vaio with vista and vegas 8 i have made a cature 4 hours of video entire tape at once to internal hd and edit of multicam with no problems....this is ridiculous....)

Don't know how new you are to FCP so have a look first at one of Shanes Stock Answers
Shane's Stock Answer #12: Dropped frames on capture/playback
http://docs.info.apple.com/article.html?artnum=58640
1) Do not capture to your main system drive. Since it is busy reading the operating system and application files, it will intermittently drop frames during capture. Capture to a separate internal drive, or external hard drive (firewire and eSATA for example).
2) Deactivate any anti-virus/filesaver software, including Norton and Virex. For some reason these programs think that the large files created when you capture media are in fact caused by some sort of virus, and they try to prevent this.
3) Check the format of the drive you are capturing to. It should be Mac OS Extended, journaling off. If it isn't, copy your files from it and re-initialize it. If it is any other format, you will encounter problems. If not at first, then eventually.
4) Trash the FCP preference files. Use FCP Rescue available here:
http://www.fcprescue.com
5) Make sure that the hard drives you are capturing to are fast enough to handle the footage being captured to it. A regular firewire 400 drive cannot capture uncompressed HD, or even uncompressed standard definition. A RAID array of drives might be in order for these formats.

Drop-Frame vs. Non-Drop-Frame Capture question

Hi,
I'm using Final Cut Pro 5 capturing 16:9 anamorphic video and removing an advanced 24 frame pulldown from my Canon XL-2. This is for a documentary for which I have captured over 30 full tapes of footage. I've been logging in the clips FIRST, then going back and batch capturing everything afterwards.
My question is this: I have logged everything the same way with seemingly all the same settings. However, when I capture some tapes I get the warning that I'm capturing Non-Drop frame media to a Drop-Frame clip and it could cause problems in the future with relinking. Then some tapes don't give me that message at all. Is there something I'm not noticing about how I log some tapes but not others? Would it have to do with the presets I have Final Cut set to when I'm capturing a tape? I'm fairly positive I've always setup FCP to the proper capture settings before logging anything...but could something else be causing this? Thanks for your help.
-JD

The thing to watch out for, both in logging and in capturing, is when you log or capture multiple tapes with mixed NDF & DF timecode.
There are three or four things that can affect this:
FCP5 and later allow you to set the TC format of the capture preset, such that the Log & Capture window would default to NDF if you are working with NDF tapes.
Otherwise, Log & Capture will still auto-detect during playback when logging, but you have to be sure to play the tape some before logging the clip. If you capture multiple tapes using capture now, You could easily start recording before the time code format updates. This kind of error results in a clip whose in point is the correct "number", but the format is wrong.
During Batch Capture, the device control is not always able to change the time code format. I'm not sure about FCP6, but I am in the habit of grouping my clips in batches according to the TC format. You ma be seeing this alert because you are switching the TC format of the tapes in the batch capture, but device control is "stuck" in DF mode, for instance. This is not an issue during logging, only capture.
I think it may also be possible to override the clip's logged TC format at capture by unchecking "use logged clip settings".
Capturing clips with the wrong TC format can really mess up recapture later. The offset that happens as the format gets converted back increases as the starting hour of the timecode gets bigger.
So basically you can have clips that get logged wrong, and clips that were logged correctly, but captured with the wrong TC. It's easier to miss it when logging, since there's no alert message to pop up. But the other alert is there to tell you there is a mismatch somewhere, preventing you from making the second kind of error. Your only error may only be that you had both DF and NDF clips in the same batch.
There is a trick to get the TC format to switch to the non-default for batch capture - Open Log & Capture and play the tape until you see the TC format update. Now start the batch capture with Log & Capture still open - device control will stay in that TC format now. Otherwise, I think device control switches to the format of the first clip in the batch, but stays there until you cancel and start a new batch.
Hope this helps -
Max Average

Dropping frames capturing to external hard drive

When I attempt to capture video from my Powerbook G4 using my Lacie External drive as my Scratch Disk, I get the 'dropped frames' error message. However, when I capture through my IMac Desktop G5 onto the very same Lacie External drive I have no problems. Both the Powerbook G4 and the IMac Desktop G5 have about 20G of free space on each of their 80G Hard Drives. Any suggestions? Many Thanks!

There is a good chance that your problem is caused by
using the HD in USB 2 mode.
Most people consider USB 2 is unsuitable for video
editing.
DV needs a drive capable of a consistent high speed
that can only be provided by FW.
Although the claimed speeds of USB 2 appear to be as
high, they are not because they are the MAXIMUM
speeds achieved and are not sustained. In the real
world USB 2 is barely half the speed of FW.
When using your PowerBook you could try
daisy-chaining your camera to the HD to the computer
- by FW of course.
Ian.
Thanks! Great Advice!

HELP!!! Dropped frames capturing

Please help...Dropped frames while capturing from Canon XL2 to FCP!!!!

Hi
Can be many things but - as it is a miniDV tape Camera
• connects via IEEE 1394 also called FireWire
A. is it recorded by the same Camera ?
B. is it recorded in SP or LP-mode ?
If recorded in LP-mode - Then You must use same Camera as recorded the tape - That's why I recommend to NEVER use this - when Camera dies so does the tapes.
I used iMovie HD6 as intermediat tool to capture (as it's not so sencitive to drop-outs as FCE/P) - and this I set to NOT import as individual clips. Then I Copied back to a new tape - BUT this time Camera was set into SP-mode.
Eventually one can do a Camera to Camera Copy with receiving Camera set to SP-mode (but I'm not sure it works) (the new tape I pre-record with just any thing of no importance to get a full continuous Timecode - then I use this to take the Copy)
Why I'm not 100% clear is due to that it is about 10 years ago I had this dilemma.
Yours Bengt W

Capturing non-drop-frame as drop-frame??

I have to capture a bunch of amateur tapes shot with various cameras. Ultimate destination is NTSC DV. I have a sense that if I capture the non-drop-frame in a standard NTSC DV setup that I might have some buggy problems. Or at least the batch capture is telling me so.
I've never come across this problem before. What should I do? I'm just trying to build a movie database for a CEO using all the stuff he's collected from various sources - wanting all the captured material to be easily editable in FCP.
Any help would be most appreciated,
Ben

Well, after trying most of the suggestions here, I did find a reasonably hassle free workaround to capturing the hour and fifteen minute footage of 8 bit 32 kHz video to FCP with minimal sync slippage over the length of the footage.
I finally gave up on capturing the material in FCP and instead hooked the canon z80 up to an old version of Toast Platinum 6 I had on my computer. Toast creates a raw quicktime movie file with the extension .dv. Toast then allows you to edit that quicktime file, add chapters, button pictures, etc. thereby making a new file to replace the raw QT it first created. After some experimentation, I discovered that the original raw QT file Toast creates can simply be dragged intact to the FCP browser window, where it becomes a clip with minimal sync problems. I would caution against trying to use the second improved QT file that Toast creates after you've edited your file, as this second QT movie seems less stable than the raw one it first creates.
A final caveat for Toast users. Make sure you set the preferences so that they don't DELETE the original file it creates. There are settings that will tell Toast to do just that either After a Day, After a Week, When You Close the Program or Never. I'd set that to Never, since it can be highly unpleasant to discover that your program has deleted the very file you were planning to work with.
Hope this is of some help.
Thanks to all who pitched in and offered suggestions. Your help has been invaluable!
I now mark this issue Solved. Or at least as Solved as I plan to get it!

Dropped frames on capture

FCP 4.5
last week all workflow was fine.
yesterday (saturday) I could NOT even capture 1 minute of DV video without aborting after 20 seconds due to dropped frames. I wiped a drive clean thinking too much fragmentation. The only thing that changed is I updated OS from 10.4.8 to 10.4.9 when it came out. I could however capture my DV using iMovie, export it, and work as normal in FCP. I hope FCP v6 comes out soon like at NAB next month and I get back to normalcy.

What I really want to do is go back to the previous version of Quicktime I was using (7.13) -- and I can't. I have deleted everything even resembling Quicktime from my system, as well as all the .plist files and prefs, and yet the 7.13 installer will not install; it says that I have a newer version (7.15) installed. Where else does Apple hide Quicktime prefs information?
Re-installing 7.15 did NOT solve the problem. Here are some more details:
When capturing from Final Cut Pro and iMovie, I get 50 or 51-frame gaps. Audio continues to be captured, only the video cuts out. Each gap seems to be 40 to 60 seconds apart. These gaps are actual holes in the data. Cinema Tools diagnoses the clips as damaged.
I removed the camera from the equation by using a different camera for capture.
I removed the media from the equation by using another DV cassette that I recorded recently and was able to capture from (last week) with 100% success.
I don't think QT is a factor either, because I deleted and removed all QT software and rebooted, and FCP still runs and still has the problem. I don't think QT is used unless you actually export from FCP.

Dropped frames on capturing video

Every time i try to capture video from my Z1 (using DV Pal) I'm getting a dropped frames warning after around 30 seconds of capture. This is happening without exception on any of the 25 tapes or so I shot on a recent assignment. Earlier captures made during the assignment from the same tapes worked fine, so I know it's not tape damage...rather some setting that has mysteriously altered...anyone have any suggestions? Many thanks!
ibook g4 Mac OS X (10.4.2)

I think I had the same problem as you about a month ago. I tried 13 different things to solve it, spent some unnecessary money, and a whole lot of wasted time in trying to fix this problem. Hope this list will save you time and money. There could also be more solutions I didn't try, that might fix your problem instead.
Problem:
Consistent Drop Frames,or Time Code Breaks during Capture. Problem never occurred Before until Recent.
What I'm Using:
1. Powerbook 512mb sdram, 1.67ghz powerpcG4,
2. Final Cut Pro v4.5, Quicktime v7.1.5
3. G-Drive 7200rpm External Hard Drive as my scratch, scratch folders with different names.
4. Firewire 400 from camera to hard drive, hard drive to laptop
5. I'm using a CANON GL2 as my deck.
Solutions I tried and failed:
1. I changed the memory& cache from 100% to 75%.
2. Turned off the Abort Capture on Drop Frames--- but got time code breaks, and clips that jump frames.
3. Capturing on all of the available Firewire NTSC settings.
4. Capturing on Non-Controllable Device.
5. Batch Capturing and the Capture Now.
6. Deleting Quicktime Receipts... all the packages, and Reinstalling Quicktime.
7. Used MiniDv tapehead cleaner on the GL2 camera/deck.
8. Tried three different MiniDv tapes shot with LP and SP.
9. Trashing Final Cut Pro preferences, and turing off the Mirror on Desktop A/V setting.
10. Capturing to USB 2.0 Hard drive.
11. Capturing to Internal Drive.
12. Different Firewire Cable.
13. A Panasonic MiniDV Camcorder to transfer the footage internally.
Things that do work
1. Using MiniDV with a DVCPRO adapter to a DVCPRO Tape Deck to transfer footage.
Haven't tried:
1. *Fixing that Volume Error Structure.
2. Re-installing FCP.
** What solved my problem was posted by gympool:
Why isn't this the very first response: there are many posts regarding capture problems when running FCP 4.5 on OS 10.4.9
you can do an archive and install back down to 10.4.8 or...
The simple solution seems to be to remove the designated capture folder from Spotlight's search.
Open system preferences
Open spotlight
Select Privacy
click on the +
add your capture scratch folder
Reboot.

Help Please? Dropped frames during capture!

Hello everyone, I am capturing from a mini DV camera to FC Express HD using a fire wire. I've been doing this for a year and all the sudden I'm getting a "dropped frame during capture" message.
I have read many many discussion boards and tried all of your suggestions...
Using different camera's, different tapes, different firewire cables. I've uninstalled and reinstalled FC EX HD and Quicktime. I tried turning off my external drives and using the internal drive to capture to and created a FC project within the internal drive. I have plenty of space on all drives.
Does anyone have any other ideas? Nothing seems to be working. I appriecate your help!!!!!
G5 Mac OS X (10.4.9) final cut express hd

maybe you switch off the warn dropped frames during
capture option... after that watch your clips... is
there any problem still?
I'm really worried now. I turned off the "warn dropped frames" option. After capture, when I playback, I get a warning that there are dropped frames, and then picture freezes. Help! I don't know what to do!
G5 Mac OS X (10.4.9)

Drop frame on capturing

I was capturing fine from my Sony mini-deck into my Dual G4 Mac (OS10.4.10) into Final Cut Pro 5.0.4. At certain point I interrupted and next day when I came back to work, picking up from where I was, the program now tells me that it has found drop frames and stops the capturing automatically.
I went back to a part of the tape which had been captured w/ no problem the day before and tried to capture again - it said now that it was finding drop frames - it keeps saying that every couple of seconds and the capture doesn't happen...
I cleaned head of deck, tryied the camera as a deck and the same message came up...I also tried a different tape and the same problem happened!
I guess this means that the problem with my FCP settings...
I don't know what to do, what to try now...

Just update to Quicktime 7.3?
x

Dropped Frames on Capture/ Adding extra USB buses to a G5

Hello,
I am having trouble with dropped frames on capture. It is a problem I have dealt with many times. I always try to capture my media to some sort of external drive; It always seems to work fine until the drive fills up(to about 20 GB left), and then I start to get dropped frames problems. I've tried freeing up space on the drive, but once it starts it seems that even freeing up space doesn't fix the problem. I was told that adding a USB bus can fix this problem -OR- You can add an extra internal storage drive to the G5. Once upon a time I did the latter and it worked, but now I can not even capture onto my extra internal drive?
My capture attempts seem to get about 5 minutes before I get dropped frames.
Do you think that installing an extra Bus could fix this problem? If so what kind of Bus should I look for for a PowerMac G5?
I am running FCP 4.5, Mac OSX 3.9, Quicktime 7(In the past this has not been an issue), I am using a Power Mac G5- two 160GB internal drives.
Much Thanks in Advance, the Help is always fantastic around here,
Justin

A USB bus or a FW bus?
Because USB drives are not fast enough to sustain capture.
Adding a PCI Firewire card from a place like Sonnettech may work.
http://www.sonnettech.com/product/allegroexpressfw400.html

Captured video is OK but getting dropped frames in Canvas

I've read through the posts about dropped frames, but can't find a solution. Please help!
When I capture video and play it back in the viewer, it looks normal. But when I pull the video into the Timeline and edit it, the video on the Canvas looks choppy and frames appear to be dropped. When there's fast movement in the shot, it looks "ghosty". I've fully rendered everything as per the user manual, but I'm still having issues. Even when I export the project to a QuickTime movie and burn it on a DVD, the problem remains.
As per the scratch disks tab of system settings, I'm capturing and rendering on an external FW800 drive with 13.5 GB space left. But when I look at the item properties of each clip, the "source" says it's on my internal system drive. Is this normal and if not, perhaps this is a source of the problem?
-2 GHz IMAC Intel Core Duo
-OS 10.4.11
-Memory 2 GB 667 MHz DDR2 SDRAM
-FCP 5.0
-DV footage
-Cache files are saving to system drive
-Playback settings: safe RT, high quality, full frame rate, pulldown pattern 2:3:2:3.
-QT version 7.5
Please help!

You said you had about 13GB remaining on the drive. How large is that drive altogether? Also, how large is this project? How much space does all the content take up and how long and complicated is your timeline? The answer to these questions may not get you the answer you're looking for, but it's a start in the right direction. If it's a feasible length and size, you shouldn't have any problems as far as RAM or processing power, so you're good on that. You might also want to change the specs you have. Apparently you've updated your OS since filling it out.

FCP crashes when capturing uncompressed video/drops frames on playback

I have just started using FCP 6 but had similar problems with 5. FCP seems to work fine with lower data rate captures and playback like DV25. When I try to capture uncompressed 8 or 10 bit SD or HD it will capture for a while then eventually crash. Shorter captures of 20 or so minutes will work ok but then the video will drop frames and stall on playback. It will suggest lowering real time audio tracks, changing the RT settings etc., but it is only a 2 audio track capture with video and RT is already set to dynamic. I have successfully done this before so I know the hardware is capable, I have captured and played back 1.5 hours of continuous 10 bit uncompressed SD without incident. The system hasn't had a lot of other stuff installed on it. It seems like there must be some sort of software conflict.

I am capturing to a Ciprico dual channel U320 array attached to a ATTO UL4D SCSI controller. I don't use the system for these data intensive captures all that often and sometimes I have no problem at all and other times I do. I noticed that the raw movies would play in the quicktime player ok without stalling or dropping frames so the issue seems to be with final cut. The last time I had this problem was with playing back 720p DVCProHD files and it would only play for a few minutes and then give a error message about dropping frames and suggesting lowering the number of audio tracks and changing the RT settings. I am thinking there must be a software conflict. We just installed FCP 6 and this was the first capture I did with it and had the same old problem right off the bat.

Deleting Quicktime 7.3/dropped frames/capture ceases

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