Deleting SD movies from iCloud to purchase HD

Hi. I purchased all of the Harry Potter movies a long time ago on iTunes when they were only available in SD. Now I have the new Apple TV, so I want to play them in full 1080p HD. I see that full HD is available. But here's the problem. iCloud recognizes that I have purchased the older SD versions. So when I go to the Movies app on Appl TV it only gives me the option to play the SD version. It won't give me the option to purchase or rent the HD version. Does anyone know how to get rid of this issue? I deleted the physical files from my iTunes on my Mac. But that doesn't seem to be taking it out of iCloud.
In fact, none of my movies are showing up from iTunes as being in the movie "iCloud," however the ones I have purchased do show up on Apple TV as being in the purchased section. Any advice would be great.

There's nothing in your user folder > Music > iTunes > iTunes media > movies?
Emptied the trash?

Similar Messages

  • HT4915 How to permanently delete a movie from iCloud, so that it can no longer be accessed (not simply hidden)?

    I am looking to remove items from the hidden folder in my iTunes account.
    There is a solution for deleting music, however, a different prompt screen when deleting a movie does not provide the same solution.
    Following is the prompt when deleting a movies
    1st - "Are you sure you want to delete the selected movie from your iTunes library?"
    This movie will also be deleted from any iPod, iPhone, or iPad which synchronizes with your iTunes library. ( - ) Do not ask me again.
    2nd - "Do you want to move the selected movie (which was downloaded from the iTunes Store) to the Trash, or keep it in the iTunes Media folder?"
    Only files in the iTunes Media folder will be moved to the Trash. (Keep File) (Move to Trash)

    Movies are not stored in iCloud. That's the reason you get a different prompt.
    When you delete a movie from iTunes the 1st. option above is on instances where you have the same movie in other mobile devices.
    2nd. option allow you to delete the movie either from iTunes list (Keep File) only or remove from your computer completely (Move to Trash) and from the iTunes too.
    Now, if you purchase a movie from iTune Store you can safetely delete it from your computer (Move to Trash option) and stream it later. (Check this link for how to: http://support.apple.com/kb/ht2519.)
    Let me know if this help to answer your question.

  • How do I delete a film from icloud

    How do I delete a film from I cloud ?

    You can't delete the movie from iCloud. You can hide it if that's what you want to do.
    Settings>iTunes & App Store>Show all>Videos>Off. That will prevent the movies that are in iCloud, but not downloaded to the device, from appearing in the Videos App.

  • How do I delete movie from iCloud on my iPad

    How do I delete movies from iCloud on my iPad

    That's a big fat lie, I have 10 movies via digital copy and takes 0 space from my icloud backup. & we have 5 devices backup to my icloud account AND I have my backup storage to basic 5GIGS. So right there you say to make you pay more storage is a BIG FAT LIE. Our devices contains 8-64GB's and everything fits in a 5gigs space.
    You might as add well the apps accounts for space to. WRONG!!
    Those apps are in your account but not in your storage, the iTunes App Store part, doesn't even add to your icloud storage. Your backup contains the save files, network routers you connected in the past plus the small layout how you customized it over your home page.
    That part takes small kb of space needed to save all that.
    Movies on your device will take storage but if it's NOT on your device, IT WONT!
    Like I said, once it's added to the account via key from the case to your account, stays tie to your account & will NOT take space from your icloud backup storage.
    And don't even forgt that I have 5 device from my family with 10 digital copies on one storage with 5gigs and have 800's MB left. We use our photo/videos we took from camera to a remote secure site onto our computers.
    Simple as that, if you don't listen to that then I feel sorry for you not listening.
    But your not gonna get any other answers besides logging out what I said months back. GOOD DAY!
    Ps. If there were, you've been already got an answer besides mine. Go ahead and waist your life lookn for an answer which doesn't have an answer to other than that what I said.
    And yes, that's what I meant JJorvath. Hide it but will not get off your account bc it's not part of icloud backup.

  • HT1711 can i delete a movie from my computer that i've previously purchased in itunes and then download again when I want to watch it?

    Can i delete a movie from my computer that i've previously purchased in itunes and then download again when I want to watch it?  Seems like this would help me manage storage space.

    Yes, provided the movie is still in the iTunes Store.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.

  • How do i delete a song from iCloud without having to subscribe to it?

    How do I delete a song from icloud without having to subscribe to it? I've deleted the song from my iphone and my computer, but it is still in icloud, but I can not delete it. It keeps on wanting me to subscribe to icloud. Which it is not fair or right for me to have to pay to delete something. Would anyone please help me? I am using windows 7 home premium 64bit Operating system. The song is stil showing on my iphone, but i need to delete it from icloud for it to not show on my iphone.

    Hi,
    If the song has been purchased from itunes store, you cannot delete the song from the cloud but you can hide it. - http://support.apple.com/kb/HT4919.
    You do not need to subscribe itunes match which is a different product from itunes in the Cloud.
    Jim

  • When I try to share a project to theater I get the message Your Theater could not be opened.There was a problem reading your movies from iCloud and the project does not share. Can anyone help?

    When I try to share a project to theater I get the message Your Theater could not be opened.There was a problem reading your movies from iCloud and the project does not share. Can anyone help?

    Set up iMovie Theater and iCloud
    In order to take full advantage of the capabilities of iMovie Theater, you must be signed in to iCloud. If you are signed in to iCloud, movies and trailers shared to iMovie Theater are automatically uploaded to iCloud. You can also turn off automatic uploading, and upload just the movies and trailers you want, or delete individual movies and trailers from iCloud. For more information about the Theater, see iMovie Theater overview.
    If you sign out of your iCloud account on your Mac, all iCloud movies disappear from the Theater, but they are not deleted; the movies reappear when you sign in again. If you ever run out of space in iCloud, an alert icon appears in the top-right corner of your movie, indicating that you can’t upload new movies. For more information, click the icon. After you upgrade your iCloud storage or clear space, your movies automatically appear in iCloud again.
    Hide
    Set up automatic iCloud uploading
    Choose Apple menu > System Preferences, and click iCloud.
    Make sure you’re signed in, and then select the Documents & Data checkbox.
    Click the Options button next to Documents & Data.
    Make sure the iMovie checkbox is selected.
    In iMovie, choose iMovie > Preferences.
    Select the “Automatically upload content to iCloud” checkbox.
    To turn off automatic uploading, deselect the checkbox.

  • I cant delete the movie from iTunes mac

    Hi...How i can delete the movie from itunes for mac...and how i can cancel when i bay somthing
    thank you..

    Select any item your want to delete and click... the delete key.
    You can also right-click on the item and select Delete from the drop down list.
    how i can cancel when i bay somthing
    I guess you meant buying something.  You can't cancel something you bought.  Why would you since you can preview anything before purchase?  If you have an issue with your download or a technical issue with your purchase, you can always contact AppleStore support.

  • HT4847 delete an app from icloud

    How do you go about deleting an app from icloud. I had an app that I don't want my kids to see.

    You can't delete them because they aren't stored in your personal iCloud account.  The cloud symbols are just links to your previously purchased apps in the App store, allowing you to redownload them if you want to.  While you can't delete these from your purchased list, if you hide them using iTunes on your computer (as explained here: iTunes Store: Hiding and unhiding purchases - Apple Support) they will no longer appear on your device.

  • Why does watching movies from iCloud fill up storage? And why do I have to reset to clean storage?

    i watch movies from iCloud. some how it fills up my storage,but I can't clear it without resetting. What am I doing wrong?

    If you are talking about the movies that have the cloud icon next to them, you are not actually streaming them. You are downloading them from the cloud. If you completely download the movie, then you will be able to delete them as John Galt is describing above.
    This isn't made every clear by Apple, IMO. Most people assume that they are streaming, but when you tap the cloud icon, you start downloading the movie and it can't be deleted until it is fully downloaded. I have been down this road a few times myself.

  • How do I delete a movie from my iPhone 5s

    How do I delete a movie from my iPhone 5s.  I have tried swiping it to get a delete message, but it's not working.  Help!

    HI,
    is it a movie you have shot yourself or is it one you have downloaded?
    if it's a download then you need to uninstall via iTunes, just uncheck the movie and then sync,
    if it is one you have shot yourself then :
    Tap select top right: tap the video you want to delete: tap the bin.
    good luck and hope this helps.

  • HT4847 I have a new iphone and cannot delete the backup from icloud.  It says that it is in use.  I have read some of the other threads and it only seems to be haphazard solutions. Is there a definite way to fix this? I am not able to change icloud accoun

    I have a new iphone and cannot delete the backup from icloud.  It says that it is in use.  I have read some of the other threads and it only seems to be haphazard solutions. Is there a definite way to fix this? I am not able to change icloud accounts.

    Follow the steps in wjosten's post here: https://discussions.apple.com/message/13356770#13356770 (for Windows, substitute Outlook in step 2).

  • How can I delete all songs from iCloud library?

    Hi,
    I have a strange issue and couldn't really find any information about this on Google, so I thought I would try here. I'm kind of surprised this hasn't come up for other users yet (or maybe it has and I'm just missing it.)
    I matched my iTunes library yesterday. About 60% of the songs were matched, 15% were uploaded and 25% were errored. I really like iTunes Match but I decided that I want to micromanage the library to get the best match results. To do this, I wanted to do the following:
    1. Remove all songs from my iCloud library
    2. Create a new iTunes library for use with iTunes
    3. Add to the library, artist by artist to match/correct.
    I began to do this in my new library and it was working fine. However I then decided to completely clear the old library, so I went into my original library, deleted all songs and definitely selected the option to delete from iCloud. I am 100% positive I did this. However, none of the songs deleted. They are not available in my original library (I have checked the option to display songs not on this computer) and they don't show up in my other library, either. I have no option to download the songs from iTunes on any computer, though I retain access from my iPhone.
    So, I need to delete these songs from iCloud. It does me no good to have them there when they're so disorganized and especially when I can't access them from most of my iTunes enabled devices. I was thinking of calling Apple to see if they could clear my iCloud library but a. I'm not sure they will and b. I don't want to pay $29 to discuss this with them, as I feel it is an issue with iTunes Match/iCloud and should be complimentary.
    I thought that maybe the songs would delete over time, since I know the iCloud servers are heavily taxed at the moment. However, it has been about 15 hours and there is absolutely no change. The iMatch section of iTunes shows that there are songs available, but none of them are; and since my plan is to reupload to iCloud anyway, that's fine--I just need to find out how to actually make the delete go through.
    Thanks!

    I called Apple and spoke with a customer service representative regarding this issue. I was given the two things to try, and if they don't work, I was told I can call back in:
    1. Go to iCloud.com and look at the advanced options. Since Photos can be deleted here, the representative thought there may be an option to remove songs here as well.
    2. Go into the library that has the songs that were deleted and click Update iTunes match.
    I tried #1--this didn't resolve the issue, as there is no option to remove songs this way. I can't try #2 right now since I'm at work, but if anybody else with this issue can try that step it can help us get the ball rolling on it. After I try that, I'll call Apple back to discuss this further.

  • How do I deleted a movie from an iDVD project

    I created an iDVD project using a movie, and have decided to go back into iMovie and make changes to the movie I am using for this project. Since I have put so much time into putting photos and music in submenus, I want to use the same project I created, just replace the old movie with the new. I cannot figure out how to delete the old movie from the project. I have shared the new one thru Media Browser, and it is ready to be added, but I first need to delete the prior version from the iDVD project.
    Anyone know how to do this? Thanks.

    READ THE ENTIRE MESSAGE BEFORE DELETING ANYTHING !!!
    To delete a movie from iDVD: Open iDVD. Click once on the movie title to highlight it. Hit Delete. It should disappear in a poof of smoke.
    If you have chapters in your movie, you need to delete the Scene Selection text button also.
    But, when you reopen iDVD after changing your movie, before doing anything in iDVD, iDVD should give you a message that your 'assets have changed' and ask if you want iDVD to update. Click on yes/ok, but check your iDVD project before burning. The way it is supposed to work is that iDVD recognizes that you have made changes to your iMovie, uses the revised iMovie in its files instead of the first one, and uses the updated iMovie when you burn to disk or create a disk image. It is a nice feature so that you do not have to delete the iMovie already in iDVD and have to put in your updated newer version; iDVD is supposed to add the update itself, using the newer version of iMovie. It worked that way in iDVD 6.
    However, if you have an iMovie with chapters, what happens with iDVD 8/9, as opposed to iDVD 6, is that iDVD does indeed recognize the changes and sends the 'do you want to update' message, but if you tell iDVD to go ahead and update, the chapters will no longer select correctly. They all will default to the same chapter no matter which one is selected.
    I can't tell you whether or not iDVD will correctly play the updated movie if you don't have chapters. You will just have to try it.
    If you do have chapters and/or incorporating the changes in iMovie does not work, the only 'fix' is to recreate the iDVD project. It takes time but is not difficult since you have done it once. Open a new iDVD project and put the updated iMovie into it. Do a "Save as Disk Image" to create a disk image file of your iDVD project. Play the disk image file with DVD Player. If it plays correctly, burn your disks from the disk image file using Disk Utility or Toast. You can delete the old iDVD project.
    Good luck with it!

  • How can I delete a song from iCloud instead of hiding it?

    This is what i found about to delete a song from iCloud
    Hower when I followed those steps in my iMac/iTunes instead of showing "also delete this song from icloud" appears "also HIDE this song in iCloud"
    Any help? tks!!

    That changed some time ago when iTunes 11 was released.  At the present time you can only hide the song from your iTunes Match library.  My understanding is that "hidden" songs like this don't count against your 25,000 song limit.

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