Deliberately misleading advertising from Nokia reg...

I believe that Nokia is using false and misleading advertising to lure people into buying their products. On their website, and on the box of the N8 phone, they say: "Unlimited music downloads for 6 months included" and "Get unlimited music downloads from millions of free songs on Ovi with this Nokia mobile. Everything you download you keep"... Their small print on the box does say "Use of the service is subject to the terms and conditions of music.nokia.co.za/cwm terms&conditions", but THAT link is nor valid, and results in an error message. Their small print further states: "License to use this service is non-transferable, and only for your personal, non-commercial use".
Nowhere do they say that this music may only be played from one computer, or that it cannot be copied to CD or memory stick for playing in your car. Saying the license is "non-transferable" only means (to me...) that I cannot later transfer the license to somebody else.
I made the decision to buy this Nokia N8 partially because of this free music download "feature", but they obviously caught me with a scam
I normally pride myself in not being easily fooled, and really resent this - especially since I trusted Nokia on their written words (advert). I am seriously considering taking legal action against them, but even if I do not, I will certainly never buy another Nokia phone (not having the best software, or a phone with an antenna in the wrong place, is one thing - lying to and deceiving your customers is quite another!)

We fully understand your sentiments, Diego. For this, we suggest coordinating with the local support team to have this issue further checked and escalated to the right department if necessary. See this link: Nokia - Contact us. We'd appreciate if if you'll update us once you're able to reach them out.

Similar Messages

Misleading advertising on Nokia website re. appicl...

I've just updated to a Nokia 603 and discovered that a number of important apps are not available for it. eg. Swype and Sports Tracker. These apps are shown on the features page of the Nokia 603 website (http://europe.nokia.com/find-products/devices/nokia-603/features), but when you click on the app's picture it takes you to the Nokia Store and says "Sorry, this item is not available for the Nokia 603" (having already selected Nokia 603 in the Nokia Store). If I change the phone selector on the Nokia Store to other Symbian Belle phones such as Nokia 700 or 701, there's no problem.
What's going on here? Will these apps become available for the Nokia 603?
Attachments:
Nokia 603 features page.jpg ‏119 KB

That's a really good idea, but when I tried to download Swype or Sports-Tracker I got the message: "This app cannot be downloaded on your PC. Please use our service on the left so that we can provide you with a link to download this app on your phone."
The really crazy thing about this is that my old Nokia C5-03 (Symbian s60v5) can install and run Sports-Tracker but my brand new Symbian Belle Nokia 603 can't...
Attachments:
Nokia 701 & Sports-Tracker - no download.jpg ‏63 KB

OT: Macintosh Users: Beware the misleading advertising for Acrobat 9 Pro Extended

An important message to Macintosh users who are considering purchasing Acrobat 9:
I am writing to let you Mac users know that the current marketing for Acrobat Pro is very confusing.
On the page for Acrobat Pro,
here.
there is a very enticing sidebar that says "Consider Upgrading to Acrobat 9 Pro Extended"
It outlines all the cool things that Extended can do. I had seen some publicity for Extended and so I immediately clicked that button to find out more about this version. It is a very compelling product that has a presentation application, 3D capabilities, and the form creation product Live Cycle Designer.
I was very excited about this product, when I was lucky to have checked the System Requirements for this product. And was amazed to find that this product is Windows only!
It is one thing to shove the Mac market off to the side as Acrobat has in the past. For instance, in the past, Acrobat products have provided features for Windows that were missing on the Mac.
But the current advertising borders on misleading advertising. Rather than just hide the Windows -only features under the same name as the Macintosh product, Adobe has come out with a Windows-only product that doesn't clearly state it is Windows only!
To publicize a product on a page that is cross platform and then make it very hard to find out that the product is Windows only is terrible. And I guarantee that this will lead to many people ordering something they can not use. And will be very angry about!
I have written to several people I know at Adobe to complain about this.
I would suggest that others use the Adobe-feedback page:
http://www.adobe.com/bin/webfeedback.cgi
to tell Adobe how this makes you feel.
Meanwhile, I'm glad that I won't have to shell out the extra money for this Windows-only product.

Buko,
I appreciate your support, but it's even worse than you think.
Here are the features exclusive to Acrobat 9 Pro Extended:
Combine documents, drawings, e-mail, spreadsheets, and rich media including audio, video, 3D, and maps in a single, compressed PDF Portfolio.
b The Pro version does not support 3D.
Create interactive, on-demand presentations Use Adobe Presenter software now included with Adobe Acrobat® 9 Pro Extended software to liven up your slides with video, voice-over, demos, and interactive quizzes, and then output to PDF for reliable, cross-platform sharing.
b The Pro version does not contain Presenter.
This is the product I was most interested in.
Work with expanded 3D features Use new Adobe 3D Reviewer software to combine multiple CAD formats in one assembly; compare a revised design to an earlier version; measure and section on precise geometry; and create exploded views, animations, and balloons. Export your work to 2D vector or raster files or save as PDF.
b The Pro version does not support any 3D features.
View and interact with PDF maps Search, measure, and mark up geospatially enabled PDF maps. Discover the longitude and latitude by placing your cursor over a location. Measure PDF maps in kilometers or miles.
b The Pro version does not support the PDF maps features.
Create interactive forms with Adobe LiveCycle Designer.
b The Pro version does not have the LiveCycle Designer application.
Finally, there is a feature mentioned in the Pro 9 Extended product that I cannot find in the Acrobat Pro 9 features:
Convert a variety of video formats to FLV for reliable, cross-platform sharing of video, animations, and applications in PDF documents. With native support for Adobe® Flash® technology, no additional media player is necessary for playback.
b But I can't definitely tell if this feature is in the Pro 9 version.
As you can see, there are quite a few compelling features in Pro Extended. And I guarantee it is
b only marketing, and not code,
that is keeping these features from the Mac market.

Txt from Nokia to say an update is available, but ...

Last night I got a text from "My Nokia" which said:
"A software update for your device is available from Nokia. Visit www.nokia.com/softwareupdate or your local Nokia support pages for more details."
I've been waiting for v6.xx for my phone for a while now, so I got excited and plugged my phone up and tried to update. Nope, v4.84 is the latest!
Just to make double sure, I checked the URL supplied in the text, and put my product code in - and it too told me v4.84 was the latest.
I can't download the phone software with my phone, because I get the message "Update not allowed. Contact service provider."
Nice. Thanks a bunch, Nokia!
5800 v20.0.012 -- 6500s v9.40 -- 6233 v5.43 -- 5140 v3.13

19-Jul-2008 05:27 PM
basmic wrote:
In any case, I do not call that a decent explanation. Nor does it excuse Nokia for misleading me.
You are a funny fella. Like someone gives a damn about if find that a decent explanation or if you excuse it!
By clicking the "Kudos!" or the "Solution?" button on the right you can say "Thank You" and you´ll show the author and others that the post is useful.
The day we stop improving is the day we stop being good.

Feedback from Nokia re Ovi Suite

Yesterday I posted two message on this discussion board which highlighted my dissatisfaction with Ovi Suite and my total frustration with the support offered from Nokia, one of them had a link to a survey.
Did Nokia respond to find out why I was to dissatisfied? No, they removed the posts.
To all those users who felt I disrepected them I apologise, but doesn't Nokia advertise this discussion board as somewhere where we the customers can share our comments & thoughts?
To Nokia I offer no apology, why? Because Ovi Suite is a let down, and I have tried to contact Careline, but guess what, you don' care!!
For Nokia the best way to deal with an unhappy customer is to silence them.

Whilst all users are welcome to share there thoughts, we do expect those thoughts to to be expressed in a way that shows due respect to all other users of this forum, and having reviewed post in question concerning Ovi Suite, we support the actions of the moderator who took the decision to remove your post.
The questions that you ask are perfectly legitimate:
Why can't I sync with Gmail?
Why can't I sync with Lotus Notes like I could with PC Suite?
Why was PC Suite replace with Ovi (without same functionality)?
Is anything being done to fix Ovi Suite and give it better functionality?
Nokia does monitor the points raised on this forum, and many Nokia employees from a variety of backgrounds and specialities do participate in the discussions on a voluntary basis. If we at the Discussions team receive any official statements concerning the topics raised by our members, we publish them; but this forum is not an official channel for Nokia to respond to individual concerns so we cannot guarantee that Nokia will respond directly to you.
However, some of the other content of your post was disrespectful bordering on offensive. We would suggest that you re-read our membership terms here, particularly the section headed "General Rules Regarding Content Submissions":
http://discussions.europe.nokia.com/t5/Discussions-Guidelines/Membership-Terms/td-p/268
We do not allow polls and/or surveys here because we do not have the means to undertake them in a suitable manner to ensure that provides feedback in a sufficiently reliable manner to make the results of value.
If this or any post answers your question, please remember to help others by pressing the 'Accept as solution' button.

Can not transfer contacts from Nokia 1020 Windows ...

Can not transfer contacts from Nokia 1020 Windows Phone to Mercedes C. Windows Phone states that it is only voice connection when trying to transfer data, and if sharing, Mercedes will not show up as bluetooth device at all. However Merceds show Noika as a device. I tried other phones and they work, smart phones and not smart phones. What to do?

Hi! Can't upload contacts from my nokia n8 to SkyDrive via nokia suite 3.8.48. i choose Instruments - upload to skydrive. then i log in my live.com account, then click "yes" for accses to my data and... nothing happens. initail "copying to skydrive" blue screen with only "later" button available. reinstalling nokia suite, rebootng my phone doesn't help.
Thanks!

Mail can't send email from 123-reg accounts

Hi all,
I've got an issue with Mac Mail can’t send email from 123-reg accounts.
I know there is a lot of articles on simular matters and some I have tried out with no luck, others are just speaking a whole other language.
Any help would be greatly recived, here's my situation below:
Running a iMac 2.8GHz Intel Core i5 on OS X 10.8.3
I’m using 3 accounts on Macs Mail client, one is my iCloud account that is working fine and the other two are my 123-reg accounts that I use for business purposes. I’ve been working like this for a couple of years now and about 6 months ago I upgrade my operating system from Snow Leopard to Mountain Lion.
2 or 3 months ago I randomly got a problem where I was unable to send any emails from my 123-reg account, I could only receive emails. I checked my settings and they were all correct and unchanged so I attempted to delete them and recreate the account but with no such luck.
I then decided to check if it was a problem at 123-regs end and attempted to log into web mail. This worked and was able to both send and receive emails so eliminated that possibility.
I also have these accounts set up on my iPhone, so checked if there was any issues and everything was working fine. I then checked my iphone details and made sure the same was on my desktop and still no such luck.
I’ve tried out some of the articles I’ve found on here (the ones written in plain English) still no results. I’m not very IT illiterate and just wondered if anyone else has got any ideas, whether there is something specific with 123-reg accounts and Mac Mail?
Many thanks.

Thanks
I just had another hunt around looking at posts and discovered that it was because I recently changed to BT Infinity and they had a block on.
I didn't even think to question the ISP.
https://discussions.apple.com/message/21173608#21173608

How to get all data from nokia to i5s

how to get all data from nokia E71 to i5s???

if you can put those data in your computer then add it in iTunes. your iPhone 5s should get it thru syncing.

How to get warranty service claim from nokia c5-03...

how to get warranty service claim from nokia c5-03 in india because i have problem with nokia c5-03 I Purchase 2 week ago a new nokia c5-03 but from day 1 i facing same problem like 1) app close itself 2) internet browse close if any thing is downloading or downloading over 3) memory full always then i should reboot the phone then it work. 4) ovi map is open it shows memory full close the app So kindly help me how to get warranty service claim from nokia c5-03 in india i am unhappy with nokia c5-03
Solved!
Go to Solution.

i updated software also but the same problem cont... I want to know that nokia will give back money or exchange for other new mobile

How to delete from Nokia C5-03?

How to do delete music and other unnessary things from Nokia C5-03?
I have not found delete or remove area.
Help me.

You can find Suite from www.ovi.com/ovisuite.
Unfortunately I don't know how to delete themes, but music you can find also with Windows explorer (What OS you actually has on your computer: XP,Vista or 7)

How to get the most from Nokia Support Discussions

This forum is a community of users of Nokia products and services from around the world who share their experiences and help people to solve problems. I've been using this forum for a couple of years now, I originally joined because I work in telecomms and I was looking for answers to a few issues that I was experiencing, and like many of the regular members, I've been coming here ever since. There is a really good crowd here, and it is often fun to read the boards as well as informative.
If you have a problem, if nobody else can help, and if you can find us (it's not hard, Discussions all over Google whenever you search for something Nokia-related), then maybe you can hire: The D Team!
The communityThis is a peer-to-peer community, you are usually dealing with people who have an interest in mobile technology, albeit with a particular preference to Nokia, who can help on a wide range of questions - the advantage that we have as a community is that many users have experience of a range of devices and accessories, so you can often get help here about issues concerning Nokia products being used with products from other companies that even Nokia itself cannot offer. There has also recently been a presence of Nokia staff (their usernames are shown in green) who are also helping users on the forum in their own time.
Unlike many forums that we all use regularly, this is an official forum owned and run by Nokia, not the creation of amateur enthusiasts like you and I, so they are much more strict about behaviour than other forums, and the moderators will remove anything that is offensive or disrespectful to other users, or which may cause offence to users of a sensitive nature. Basically, you should treat other users the way you could treat another member of the public in a public place - too many people take advantage of the anonymity offered by the internet to behave in a way that they would not normally do.
This forum is not a source of official support from Nokia, for that you have to call or e-mail from the "Contact us" link. Most of us are just normal consumers like you, therefore we don't have information on when products, services, software updates etc. will be available so it's futile to ask. Nokia doesn't even publish this information in most cases, so even the Nokia employee members probably wouldn't be able to answer these sorts of questions even if they do have the information.
Tips for getting your question answered:
(1) Search firstSomebody else may already have posted the same question, so you can save yourself time by checking first if the answer you need is already published on the forum.
(2) Choose the right boardPeople are online at different times, we may be taking a break from our work, relaxing at home after a meal, flicking back to the forum whilst doing other surfing on the 'net or anything else, and people will look in boards where they have a specific personal interest so, for example, if you have a problem playing a video on your N96 use the Imaging and videos board in the Ovi and Mobile Media section or if you have a problem installing themes or applications on your 6220 Classic, use the Phone Applications under Software. Posting these questions on the Nseries and S60 smartphones board might see them get lost amongst lots of technical questions about the phone itself, you have a better chance of getting an answer by choosing the right place to ask it.
(3) Write a clear titleSpeaking for myself, I don't have time to read everything on the boards, so I look for topics that I might be able to answer; therefore don't just put the subject as a phone model number or the name of an application or users might just pass over your post without opening it to read. For example, a title like "Can't get GPS signal in 5800" is much more likely to catch the attention of an experienced GPS user or a 5800 user and get the question answered quicker.
(4) Explain your problem clearlyPhones and the software that we use in them and with them grow ever more complex, just saying "I can't send an SMS" or "Mr camera isn't working" does not give any information with which an experienced user can help you to troubleshoot. Whatever the case, explain exactly what you are trying to achieve, what you tried, and describe what happened, for example: did an application shut itelf down? Did the phone freeze? Was there an error message, and if so what was it? All of this will help other users to identify what is going wrong for you and the less questions they have to ask you back, the quicker they might help you.
Tips for making the right impression:
(5) Use normal textWRITING ENTIRELY IN CAPITALS does not convey a sense of urgency, in internet communities it is perceived as shouting or other generally agressive behaviour, so it will not win the hearts and minds of the people whose help you need. Also, using large characters or bright colours may look nice to you, but too much text written in very large, bold or colourful letters can simply fill the screen unnecessarily and is not always any easier to read, so it can also put people off from helping you. Use these features when you need to highlight a particular point, not all of the time. (6) Resize imagesIf you are embedding a picture in your post, resize it so that it fits into the frame of the normal page. A full screenshot of your PC or a megapixel+ picture will stretch the borders of the page so far that people have to scroll left and right repeatedly to read not only your post, but the entire page of the thread that it is on, and just as above, if you make it difficult for others to read the thread, they could miss some information or just pass over it altogether. If you want to share a large image, you can also add it as an attachment to the post so that people can view it when they choose without impacting on the display of the page for everybody.
(7) Pleeeeaaaaazzzzeeee don't do thisFar from making most users take pity on you and try to help you, this kind of thing can be just as bad as all capitals, especially is you make a word so long that it affects the display of the page like inserting large images does. You are also better off not using SMS shorthand and local slang in your posts, because users of the boards are from all over the world and might be speaking English as a second, third, etc. language, so the person who knows the exact solution to your question might not understand the way you have asked it.
Message Edited by mccbleue on 24-Sep-2009 03:48 PM

You mention it is a DV/HDV Film - how did you edit it? Did you edit both formats on the same timeline in Final Cut? (What were the settings in Final Cut for the timeline?)
If you are using HDV in a timeline due to the length of time to conform the output, you may be better off exporting the entire thing for testing (small enough for HDV, though I often use AIC or 422 nowadays).
What settings are you using in Compressor? I know you mentioned many combinations, but did you use any frame controls? What was the rate? Did you use CBR/VBR?
One thing to try to get things started. Use 8 CBR and in the frame controls set them to to "Better" for all of them. Will take a bit longer using the filters but should give you an idea where you are at. (Also take a look at the self contained movie to see if there are any artifacts/picels there).
How are you watching the DVD - computer screen or burning to a DVD?

Macintosh Users: Beware the misleading advertising for Acrobat 9 Pro Extended

b An important message to Macintosh users who are considering purchasing Acrobat 9:
I am writing to let you Mac users know that the current marketing for Acrobat Pro is very confusing.
On the page for Acrobat Pro,
https://store1.adobe.com/cfusion/store/flex/index.cfm?store=OLS-US&storeclient=flex&nr=0&d istributionmethod=FULL&promoid=DHFBK&category=/Applications/AcrobatProExtended&view=ols_pr od
there is a very enticing sidebar that says "Consider Upgrading to Acrobat 9 Pro Extended"
It outlines all the cool things that Extended can do. I had seen some publicity for Extended and so I immediately clicked that button to find out more about this version. It is a very compelling product that has a presentation application, 3D capabilities, and the form creation product Live Cycle Designer.
I was very excited about this product, when I was lucky to have checked the System Requirements for this product. And was amazed to find that this product is Windows only!
It is one thing to shove the Mac market off to the side as Acrobat has in the past. For instance, in the past, Acrobat products have provided features for Windows that were missing on the Mac.
But the current advertising borders on misleading advertising. Rather than just hide the Windows -only features under the same name as the Macintosh product, Adobe has come out with a Windows-only product that doesn't clearly state it is Windows only!
To publicize a product on a page that is cross platform and then make it very hard to find out that the product is Windows only is terrible. And I guarantee that this will lead to many people ordering something they can not use. And will be very angry about!
I have written to several people I know at Adobe to complain about this.
I would suggest that others use the Adobe-feedback page:
http://www.adobe.com/bin/webfeedback.cgi
to tell Adobe how this makes you feel.
Meanwhile, I'm glad that I won't have to shell out the extra money for this Windows-only product.

Acrobat 9 extended is just the new name for Acrobat 3D. Alas it has
always been Windows only. I agree that they could make it more obvious
that it is Windows only. I guess some in the Marketing department, may
not realize that anyone still uses a Mac ;-)
Mike

How can i copy contacts from Nokia E7 to I phone 5s

I need to pay my contacts from Nokia E7 to Iphone 5s ? how can i do that ?

Nokia used to offer an plugin to allow you to use iSync with your Nokia, but if they still do I can't find it. You could try faqintosh or macupdate

HT201269 Can't copy my contacts from NOKIA E6 to iPhone 5S Please help...

I am unable to copy my contacts from Nokia E6 to iPhone 5S.
I am able to make a backup on Nokia PC Suit.
But when opening iTunes it says thta contacts are being copied through iCloid
Please help.

Drag the .vcf file into the window under All Contacts.
The page will highlight with a blue rectangle when you drag the .vcf onto it. Wait a little bit.

Upload contact from Nokia to Iphone 3GS

How can I upload contact from Nokia to Iphone 3GS?

Or if your Nokia supports syncing contacts via bluetooth with an address book application on your computer that is supported for syncing contacts with the iPhone - iSync on a Mac provides for this - syncing contacts with the Address Book on a Mac with a number of cell phones this is supported with. Follow this by syncing your iPhone with the address book on your computer via the iTunes sync process.
With Windows, this can be with Outlook 2003, 2007, or 2010 along with syncing calendar events and notes, or with the address book application used by Outlook Express or by Windows Mail called Windows Contacts for syncing contacts only.

Deliberately misleading advertising from Nokia reg...

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