Delivery failure email from Lotus to SAP CRM2007

Hi,
We have mail setting between Lotus to SAP.  When we reiceve delivery failure mail from SAP CRM2007 SAP is not received the complete email with body.  SAP is receiving only subject line in inbox overview in SCOT.
We see from Lotus server complete email has been sent.
Please help me .
Regards,
Naveen

- Firstly go to MXtoolbox.com and check that your IP is not blacklisted.
Checked and I don't see it as being blacklisted. That said, I clicked the "find problems' button on there
and it came up with a few issues:
- Secondly, can you telnet on port 25 from your exchange server?
I'm not quite sure how to do this. Do you mean telnet to their server from our Exchange server?
- Lastly,
try increasing the smtp timeout and see if the mail goes through. 
I will try this.
- Are
you having this problem all the time or just with this client?
As far as I know, just this one client.
- Any
changes to firewalls recently or did you introduce any spam software etc.?
No, no changes. 
Thanks for your help!
Dan Chandler-Klein

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