Delivery issue URGENT!

Question

In t-code VL02n when we attempt to PGI, we are seeing an extra item- item # 900001, with Material BOX and description "box for packaging", this BOX item is not on the order, its popping up in delivery.
Does anyone know what the problem could be? and what this means?

Answer 1

hello, Anne.
when you are inside the delivery document, highlight the said item and click on the 'batch split' button (either the lower left button or to the right of the material number in the line item that looks like a '+').  in the batch split screen, you will see the line entries, if batch determination was done.
you can deactivate automatic batch determination in item categories by following this path IMG > Logistics General > Batch Management > Batch Determination and Batch Check > Activate Automatic Batch Determination in SD.  deactivate for both sales order and delivery (however, you need to do batch determination if you want to successfully post goods issue).
then try another transaction and see if this works.
however, i think it is unlikely that batch split is your problem because the line item is a different material from the item under 900001.  handling units is your most likely scenario.
regards.