Delivery Notes and CofAs we are having issues.

Hi , one of our users has the following problem:
==================================
I have recently had a printer put on the network that is compatible with SAP. When we generate CofAs or Delivery Notes from SAP, the printout font is now in courier and the letters/numbers are overlapping in some sections.
We need to have this fixed so the CofAs/DNs are legible.
Also, the DNs should be printing two-sided. They are not now. The printer is capable of printing two-sided.
==================================
Summary:
I printed out a Quality Notification and it prints fine. Only the Delivery Notes and CofAs we are having issues.
what could be the problem?
how could it be fixed?
please let us know.
Regards.

          I tried this option, but did not help. We have two weblogic servers on different
          machines. One works fine in downloading pdf file over https, but not the other.
          The error we are getting after selecting it to save it to a file:
          IE cannot download xx.pdf from www.xxx.com
          From the link, when we say "save target as", we get different error as:
          This file could not be written to cache.
          Someone suggested to pass "pragma: public" or "pragama: no-cache" in the header.
          But we are just simply serving it as a file, neither from servlet nor from jsp.
          So I suspect it something to do with our weblogic proxy or security configuration.
          Any ideas/help is much appreciated.
          Thanks
          Jayashree Raghavan <[email protected]> wrote:
          >If you ever have a similar problem it might help to check in browser
          >settings.
          >In IE goto tools/internet options/
          >Goto advanced Tab
          >go down to Security.
          >Uncheck the "donot save encrypted pages to disk".
          >This will make downloading a pdf work in ssl.
          >
          >
          >Jayashree Raghavan wrote:
          >
          >> We resolved this problem thanks to Maxim, by commenting out the code
          >that sends to the browser not to cache these pdf files. response.setHeader("Pragma",
          >"no-cache");
          >

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Delivery Notes and CofAs we are having issues.

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