Dell Data Protection Shield BSOD

We have recently had a few customer's machine blue screen on shutdown for a variety of memory errors.  All hardware checks out ok.  Reimaged computer..no problems.  Joined domain,,,no problems.  restored data,,, no problems.  Installed Shield and we are getting blue screens again when shutting down. Gets stuck at, "Shutting down Group Policy Client service".  Any ideas?  Oh,, the computers in question are older Optiplex 990s & 980s.  

Hello Speedstep and anyone else reading in the future after this gets indexed.
Speedstep, while I appreciate your rapid response it is wildly inaccurate.
Dell's Data Protection Access utilizes a company called "Wave" that creates a lot of different security software suites (ie Embassey Security).
They have an article here:
After talking to a person regarding the error, this occurs when their software is used on a drive not yet supported by them or a software glitch/drive corruption. I found that in my case it was because their using TCG OPAL commands 1.0 whereas my drive supports the newest 2.0 commands.
This caused my problem. So - how do we fix it ?
I found a few blackhat tools that allow you to communicate to the drives self-encryption piece, however they were un-successful. After some digging, there is a PSID hardware password on the SSD. I found that someone added to their drop-box Samsungs PSID reset tool.
Running this CLI tool allowed me to reset the SSD back to factory specifications and remove the self-encryption caused by the DDPA.  Yay! Now I have my SSD back.
Speedstep, I did replace my SSD with another and I was able to use that successfully without any modifications to my TPM or Bios. Again I appreciate the fast response however!
If anyone needs the Samsung PSID reset tool, feel free to just post below and we'll get in touch.

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    Just found this from a Google search.  I'm about to try it!
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    Trevor Seward
    Follow or contact me at...
    &nbsp&nbsp
    This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

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