Dell Inspirion 1501 Unknown Error 2131

I can burn with Windows media player, Nero etc. But when I try to burn a cd with Itunes I get and error "Unknown Error 2131" Has anyone else had this problem and if so is it dells problem or itunes problem.
Thanks

I’m at Dell Headquarters in Austin, Texas and I’m part of Dell’s Online Community Outreach team. I’m sorry to hear that this is a problem and would like to see what I can do to help. I’d be happy to assist in tracking down firmware if anyone is having difficulty finding it. If applying the latest firmware available for that drive doesn’t correct the issue then the next step would be to pursue a patch for the software. It’s been my experience that optical drives are designed to meet certain specifications and then programs such as iTunes written to work with them. Given that the drive meets all applicable industry standards, it would be more of an issue of iTunes being patched to work with it then the other way around. Until such a fix is available, one possible workaround might be to use a different program to burn music CD’s if that can be done in a way that’s in keeping with the DRM rules.
Neil
Dell, Inc.

Similar Messages

Cant burn from playlist - unknown error (2131)

I am not able to burn an audio cd from my playlist. I insert a cd as prompted. Itunes checks playlist. Then the cd ejected. A pop up comes up sayin, 'playlist cannot be burnt, unknown error(2131).
I am using the current version of Itunes, on windows vista.
Anybody know of a solution please?
I realise there are several discussions about burning probs. So i apologise for this.
Many thanks.

I'm having the same problem. Can't burn from playlist - unknown error (2131).
Here's the info:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Inc. Latitude D630
iTunes 9.0.3.15
QuickTime 7.6.5
FairPlay 1.6.16
Apple Application Support 1.1.0
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver 1.43.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 3CFB1D97ED1DF264
Current user is an administrator.
The current local date and time is 2010-02-06 14:17:26.
iTunes is not running in safe mode.
Video Display Information
NVIDIA Quadro NVS 110M
NVIDIA Quadro NVS 135M
Mobile Intel(R) 945GM Express Chipset Family
Mobile Intel(R) 945GM Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
iPodService 9.0.3.15 is currently running.
iTunesHelper 9.0.3.15 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
** CD/DVD Drive Tests **
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
D: TSSTcorp DVD+-RW TS-L632H, Rev D200
Audio CD in drive.
Found 11 songs on CD, playing time 76:07 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 13:37:57
Track 3, start time 17:57:50
Track 4, start time 22:07:05
Track 5, start time 27:23:27
Track 6, start time 34:16:45
Track 7, start time 41:12:52
Track 8, start time 45:51:35
Track 9, start time 50:22:67
Track 10, start time 61:10:50
Track 11, start time 69:03:17
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 24.
The drive CDRW speeds are: 24.
The drive DVDR speeds are: 24.
The drive DVDRW speeds are: 24.
Writing CD text is turned on in the preferences. If you’re having problems burning CDs, try turning this preference off.
The last failed data CD or DVD burn had error code 2131(0x00000853). It happened on drive D: TSSTcorp DVD+-RW TS-L632H on CDR media at speed 0X.
Now What???

Unknown error 2131 when trying to burn a disc

I am trying to burn some music from a playlist onto a cd but it won't do it and says it can't do it and unknown error 2131. I have sucessfully done it many times before. The music was stuff I bought from itunes music store. Can anyone help?
Thanks

hi Ilkka!
no particularly focussed advice I'm afraid. but there's still a few other things apart from the CD-drive firmware mentioned here that are worth checking up on:
http://docs.info.apple.com/article.html?artnum=93360
http://docs.info.apple.com/article.html?artnum=93286
... and these resources might be helpful:
http://docs.info.apple.com/article.html?artnum=300252
toonz, "Where to find firmware for your CD/DVD drive", 05:55pm Apr 15, 2005 CDT
... and if no joy with those, head here to check for other documentation and to submit your CD diagnostics to Apple:
http://www.apple.com/support/itunes/windows/cddiagnostics/
... and periodically refresh your thread here with another post, so passers-by will be able to update you on any developments.
love, b

TS1717 Can't burn cd's keep getting "unknown error" 2131 how can it be fixed?

Can't burn cd's keep getting "unknown error" 2131 how can it be fixed?

The 2131 is usually a firmware issue, but we'd better doublecheck.
Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here. (Use your Ctrl-V keyboard shortcut to paste.)

Unknown error 2131 while burning a disc

everytime i try to burn a disc i get a popup saying
The attempt to burn a disc failed. an unknown error occured (2131).
please help?!

Does your computer happen to be a Dell or Toshiba? If so, this error on either of these machines has been reported several times. I believe Dell has released a software patch to work out the issue, not so sure if Toshiba has done same.
Try these links:
http://www.cleanuppc.info/Error_details.php?files=Error%202131&gclid=CIeNy462qpE CFSCHMAodayNUXA
http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releasei d=R173097&SystemID=LATITUDE%20D830&servicetag=&os=WLH&osl=en&deviceid=14182&devl ib=0&typecnt=0&vercnt=1&catid=-1&impid=2&formatcnt=1&libid=31&fileid=235346
Best of luck
CG

Unknown error 2131

ok, i have looked at the other posts. i have tried different cd's. even the ones that worked for someone else. i have looked to make sure it's going to burn an audio cd not an mp3 cd also. i got my computer in august and have NEVER been able to burn a cd from itunes. i can burn a cd straight from my music folder, but you can't burn purchased songs straight from there. argh! PLEAASE can someone help me?!

i got my computer in august and have NEVER been able to burn a cd from itunes.
Have you checked for firmware updates for your DVD/CD drive at Dell?
Head to the following page at Dell and enter you name and model number. when it takes you to your model, be sure to pick the correct operating system:
Dell drivers and downloads

Unknown Error 2131 - Can't Burn CDs

A few months ago I had to replace my XP computer with a Vista computer. Ever since then any attempt to burn a CD has errored out. I've tried all the different tips and tricks but still nothing.
Any help please?

I think I fixed it...I went under My Computer, then right clicked on the cd drive that I used to burn, go to properties, went under the auto play tab, selected the action to perform button for each individual category(dvd, blank cd, music cd) selected the no action icon for each category. Then went to the recording tab and unselected the enable recording selection. Now I can burn every time! If this fixes it for anyone else let me know!
Jr

Can anyone help with 'error 2131'???

i have recently tried to make a cd using itunes and it keeps popping up with unknown error 2131, getting really annoyed with it as it is costing me a fortune in blanc cds. i have been able to burn a cd with itunes in the past but now it wont work can anyone help me? ive noticed that when the box comes up before it starts to burn that it says something about burning a dvd, is that normal or should it be set to cd? if so how do i change it? please help????

Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

Error (2131) unable to burn CD's

Create a playlist - check, insert blank CD-R - check, tick 'AudioCD' on box - check, tick 'burn disc' - check..
Then I get Unknown error (2131)!
I have undertaken all the checks, updated the latest s/w, etc. but still no joy.
Help!

http://support.thetechguys.com/Layout.aspx?ID={d2da1b7c-e2da-44d0-80cd-e3695251831e}&CatID={9db140b2-1cb0-49c2-bec0-74ffc6cb5e b0}
Verify that your CD drive is TS-L632H TMC0 bfore running the file. Use device manager to check.
Best of luck
Ian

TS1436 whenever i try to burn a CD, it always ejects the CD and comes up with "the attempt to burn a disc failed. an unknown error occured(2131)" help!!!!!!

whenever i try to burn a CD, it always ejects the CD and comes up with "the attempt to burn a disc failed. an unknown error occured(2131)" all i want is a CD for my new car! help!!!!!!

I am having the same error.
Here is the diagnostics:
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
Dell Inc. Inspiron 1420
iTunes 10.7.0.21
QuickTime 7.7.2
FairPlay 2.2.19
Apple Application Support 2.2.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver 1.62.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0029ABC407EFA0C8
Current user is not an administrator.
The current local date and time is 2012-11-17 15:15:38.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is not supported. (16005)
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 14630cdc2320d5605273b29d2b5860b8
iPodService 10.7.0.21 is currently running.
iTunesHelper 10.7.0.21 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
E: TSSTcorp DVD+-RW TS-L632H, Rev D200
Drive is empty.
Writing CD text is turned on in the preferences. If you’re having problems burning CDs, try turning this preference off.
The last failed audio CD burn had error code 2131(0x00000853). It happened on drive E: TSSTcorp DVD+-RW TS-L632H on CDR media at speed 0X.

The attempt to burn a disc failed. An unknown error occurred (2131).

I'm wondering if there is a fix for this error.
This is the third error I've received after trying to burn an mp3 cd. The first error I received was 261, which was the special character (ex. &) in the playlist name. So I edited the playlist name.
Then I received error 4280; which is the one about the Sony cd drive. I tried the fix I found on here for that error and now I'm having the 2131 error.
I can't find any info here or elsewhere on the net for this one. I already filled out the feedback form and included my optional contact info but I have yet to hear anything back.
Any help is appreciated.

Has anyone else had the 2131 error? I've noticed there are alot of issues here about failed burning/unknown errors.

I have a dell windows pc and use itunes. When burning cds I get unknown error 4260 after 3 songs, and the cd ejects. What can I do to burn cds?

I have a dell windows 7 pc and use itunes. Why do I get unknown error 4260, and the cd ejects when I try to burn songs?

Drrhythm2 wrote:
What's the best solution for this? I
Copy the entire /Music/iTunes/ folder from her old compouter to /Music/ in her account on this new computer.

Advent 5301 Unknown Error Code 2131

When trying to burn CD's, I get 'unknown error code 2131' and then the CD is ejected without burning.
I see some fellow users have had the same problem, but I cannot find the solution.
Can someone help please?
Thank you.

It's usually a firmware issue on a drive, but it'd be best to check first.
Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

I use a PC with windows 7 and when I try to burn a CD from Itunes I get an error (2131) MESSAGE?

I get an error (2131) message on my Dell Vistro 1700 windows 7 computer when trying to burn a CD

clean and then reinstall, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

'Error occured while converting the file--unknown error occured 0x77686174

I just got my first iPod but I'm a little frustrated. I put in a cd, iTunes opens and asks me if I want to import the songs, I reply yes. When it tries the very first song of the cd, it immediately comes up with 'Error occured while converting the file "name of song". An unknown error occured (0x77686174).' It doesn't matter if this is a completely new cd or an older one.
I ran CD diagnostics on iTunes and my results are below. I have posted this several times on many different boards and haven't found any solutions or been given any solutions from anyone. I have an iPod that I can't use because I can't download any songs...does anyone have any idea what to do?
I've looked at Dell to update drivers for my cd drive but it says that I have the newest drivers...the computer isn't even a year old yet. What do I do?? I've wiped the cd like several posts say to do, I've clicked the fix error option on cd off and on like several posts have said to do, I've changed the conversion of 128 to 64 like several posts have said to do...help please, anyone?
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Inc. Dell DM051
iTunes 7.3.1.3
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
LowerFilters: PxHelp20 (2.0.0.0), DRVMCDB (1.0.0.1), DLACDBHM (1.0.0.1),
UpperFilters: GEARAspiWDM (2.0.6.1),
Current user is an administrator.
Video Display Information:
RADEON X300 SE 128MB HyperMemory
RADEON X300 SE 128MB HyperMemory Secondary
Connected Device Information:
Disk drive, ST3160812AS, Bus Type ATA, Bus Address [0,0]
Disk drive, TEAC USB HS-CF Card USB Device, Bus Type USB
Disk drive, TEAC USB HS-MS Card USB Device, Bus Type USB
Disk drive, TEAC USB HS-SD Card USB Device, Bus Type USB
Disk drive, TEAC USB HS-xD/SM USB Device, Bus Type USB
CD-ROM Drive, TSSTcorp CDRWDVD TS-H492C, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
D: TSSTcorp CDRWDVD TS-H492C, Rev DE02
Audio CD in drive.
Found 12 songs on CD, playing time 54:35 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:30:32
Track 3, start time 09:38:25
Track 4, start time 14:58:53
Track 5, start time 18:01:08
Track 6, start time 21:24:57
Track 7, start time 26:37:43
Track 8, start time 32:16:51
Track 9, start time 36:17:54
Track 10, start time 41:57:36
Track 11, start time 46:21:38
Track 12, start time 51:48:24
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 48.
The drive CDRW speeds are: 48.

I came across your error code in iLounge, this post might help you out: http://forums.ipodlounge.com/showthread.php?threadid=30496

Dell Inspirion 1501 Unknown Error 2131

Similar Messages

Maybe you are looking for