Dell Laptop Internet issue after installing HP software for the C309a

We have a wireless network and I have the software and drivers for the C309a successfully installed on my Gateway (Vista) laptop without issue. After installing all the drivers and software on my wife's Dell Inspiron 1525 (Vista) for the printer, the laptop struggles to connect to the internet through the wireless router. Any web site that is a https takes several attempts to log onto, others will connect after a refressh. The HP Cue is also crashing and closing. I uninstalled the HP software and the connection was back to being normal with no difficulty connecting to the net. I re-installed the HP software and the same thing is occurring (even the HP Cue crashing) where you can not get on her AOL mail or even Facebook unless making several attempts (and even then no gurantee it will let you on). I uninstalled the HP software and all is well again with the internet connection. I have not installed the latest version of the HP drivers and software as this is version 12 and I see that version 13 is avalable. Was this an issue in the past and does version 13 fix this or do I have another issue?
Thank you for the advice.....
Mike

Some of the HP software creates a lot of network traffic. It can overwhelm some routers. What kind of router and ISP do you use?
Download 13 from here but do not subscribe to the Customer Participation Program (it creates a lot of traffic).
Message Edited by PrintDoc on 11-13-2009 09:00 AM
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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