Dell Latitude E6520 fails to boot after Windows Updates

Hello, 
I have a Dell Latitude E6520 that is not starting up after Windows updates. It installs updates and requests a reboot, after which it blue screens at the splash logo and reboots again. This goes on indefinitely. The only way to repair it is to boot from
a recovery disk and run: 
dism /image:D:\ /cleanup-image /revertpendingactions
This is after running dism /image:D:\ /get-packages and noticing that several updates are still in an "Install_Pending" state. These are the kb's that are pending: 
kb2982378
kb2978742
kb2977629
kb2976897
kb2973112
kb2972211
There were other updates, but those showed as installed. I would post the WindowsUpdate.Log, but I do not see a button to attach a file and the log is very long. Here is what I think is relevant towards the end of the log:
2014-09-18 10:52:04:214
496 540
AU Install complete for all calls, reboot  needed
2014-09-18 10:52:04:216
496 540
AU Successfully wrote event for AU health state:0
2014-09-18 10:52:04:623
496 8a4
AU UpdateDownloadProperties: 0 download(s) are still in progress.
2014-09-18 10:52:04:623
496 8a4
AU Triggering Offline detection (non-interactive)
2014-09-18 10:52:04:623
496 8a4
AU AU setting pending client directive to 'Reboot Pending'
2014-09-18 10:52:04:623
496 8a4
AU Changing existing AU client directive from 'Progress Ux' to 'Reboot Pending', session id = 0x1
2014-09-18 10:52:04:625
496 8a4
AU Successfully wrote event for AU health state:0
2014-09-18 10:52:04:625
496 1668
AU #############
2014-09-18 10:52:04:625
496 1668
AU ## START ##  AU: Search for updates
2014-09-18 10:52:04:625
496 1668
AU #########
2014-09-18 10:52:04:626
496 1668
AU <<## SUBMITTED ## AU: Search for updates [CallId = {7C1069F1-2D57-421E-A378-38DE401BF9F1}]
2014-09-18 10:52:04:626
496 166c
Agent *************
2014-09-18 10:52:04:626
496 166c
Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
2014-09-18 10:52:04:626
496 166c
Agent *********
2014-09-18 10:52:04:626
496 166c
Agent  * Online = No; Ignore download priority = No
2014-09-18 10:52:04:626
496 166c
Agent  * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0
and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-09-18 10:52:04:626
496 166c
Agent  * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2014-09-18 10:52:04:626
496 166c
Agent  * Search Scope = {Machine}
2014-09-18 10:52:05:210
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:07:170
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:09:475
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:09:569
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:11:590
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:14:999
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:16:887
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:18:753
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:19:623
496 1668
Misc WARNING: IsSessionNonstandardUI: session 65536 is an unknown session type 0; treating it as a standard session
2014-09-18 10:52:20:673
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:22:573
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:22:773
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:24:464
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:24:651
496 1668
AU AU received handle event
2014-09-18 10:52:26:366
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:27:520
496 1668
Shutdwn user declined update at shutdown
2014-09-18 10:52:27:520
496 1668
AU Successfully wrote event for AU health state:0
2014-09-18 10:52:27:520
496 1668
AU AU initiates service shutdown
2014-09-18 10:52:27:520
496 1668
AU ###########  AU: Uninitializing Automatic Updates  ###########
2014-09-18 10:52:28:206
496 166c
Agent  * WARNING: Exit code = 0x8024000B
2014-09-18 10:52:28:206
496 166c
Agent *********
2014-09-18 10:52:28:206
496 166c
Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2014-09-18 10:52:28:206
496 166c
Agent *************
2014-09-18 10:52:28:206
496 166c
Agent WARNING: WU client failed Searching for update with error 0x8024000b
2014-09-18 10:52:28:253
496 1668
Report REPORT EVENT: {62FF14E3-DDBE-4DDC-BE90-12B98EC74605}
2014-09-18 10:52:04:216-0600 1
193 102
{00000000-0000-0000-0000-000000000000}
0 0 AutomaticUpdates
Success Content Install
Restart Required: To complete the installation of the following updates, the computer must be restarted. Until this computer has been restarted, Windows cannot search for or download new updates:  - Security Update for Windows 7 for x64-based Systems
(KB2982378) - Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2973112) - Security Update for Windows 7 for x64-based Systems (KB2976897) - Security Update for Windows 7 for x64-based Systems
(KB2918614) - Cumulative Security Update for Internet Explorer 9 for Windows 7 for x64-based Systems (KB2977629) - Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2972211) - Security Update
for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2937610) - Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2894844) - Security Update
for Windows 7 for x64-based Systems (KB2978742)
2014-09-18 10:52:28:253
496 1668
Report CWERReporter finishing event handling. (00000000)
2014-09-18 10:52:28:253
496 1668
Report CWERReporter finishing event handling. (00000000)
2014-09-18 10:52:28:425
496 1668
Service *********
2014-09-18 10:52:28:425
496 1668
Service **  END  **  Service: Service exit [Exit code = 0x240001]
2014-09-18 10:52:28:425
496 1668
Service *************
Please let me know if there is a better way of attaching the log to this post and thank you in advance for any help.

Hi ChristianBoman,
We could use the OneDrive to upload the log and then paste the shared link here. For more information, please refer to the following article.
http://windows.microsoft.com/en-us/onedrive/share-file-folder
for the update error 0x8024000b,  please refer to the following article.
http://windows.microsoft.com/en-us/windows/windows-update-error-8024000b#1TC=windows-7
Please take the following steps:
1. Run the Windows Update Troubleshooter.
2. Click the Start button , type Run in the search box, and then, in the results list, click Run.
3. Copy the following text, and then paste it into the Run text box:
Cmd /c ren %systemroot%\System32\Spupdsvc.exe Spupdsvc.old
4. Click OK.
Best regards,
Fangzhou CHEN
Fangzhou CHEN
TechNet Community Support

Similar Messages

  • Wont boot after windows update

    M y Sateite A305 s6916 wont boot after windows updates tried to install.

    Satellite A305-S6916
    tried .. every option on F8
    Try this. Download a repair disc from here.
       Windows Vista Recovery Environment ISO X64 version (64 bit)
    If you can reach the Recovery Environment by booting that, try the Startup Repair and let us know what happens. Sometimes you need to run it more than once.
       Startup Repair: frequently asked questions
    Also try a System Restore.
       What are the system recovery options in Windows Vista?
    -Jerry

  • HP Pavilion 15-n268sa will not boot after windows update (windows 8.1)

    After a series of windows update (windows 8.1) my HP Pavilion 15-n268sa will not boot up, no fan noises, no lights no nothing. 
    I have tried a "hard reset" a number of times with no success. 
    When the battery is present the white LED flashes 3 times when the power button is pressed. 
    Please please help. 

    Hello Cuffy,
    Welcome to the HP Forums!
    I understand you notebook will not boot after a series of Windows updates.
    Can you tell me if you are able to access the HP Recovery Manager by repeatedly tapping the F11 key while the notebook turns on? If you can access this, try doing a system restore to before you installed the updates. If not I would suggest you go through this document: Computer Does Not Start and the LEDs Blink or the Computer Beeps.
    If it's the Caps Lock light that is blinking this document will tell you exactly what the error is (spoiler: 3 beeps is a memory failure). This could also explain the failed updates. The updates are stored in the RAM before being applied to the operating system.
    You can try reseating the RAM, or using only 1 of the RAM cards, as you have 2x4GB cards. If it still doesn't work with 1 card, try the other card to confirm it has failed.
    You can replace defective cards via HP Phone Support if covered under warranty or at the HP Part Store if not covered. You can contact HP Technical Support at 1-800-474-6836 in North America. For all other regions click here.
    Hopefully this information helps!
    Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    The Great Deku Tree
    I work on behalf of HP.

  • 128GB SSD won't boot after Windows Update

    Hi. I performed a Windows Update on my PC a few days ago. All seemed to go well, but when I turned on my PC the next morning, it would not boot. I got an error telling me that the devide was inaccessible. I've tried using Windows Startup Repair, Chkdsk, TestDisk, nothing seems to work on the drive. Apparently the second NTFS boot sector is unwriteable?? This seems to be the root of the problem. Is there any way to fix this, preferably without reformatting?
    I've reinstalled Windows on my old HDD partition and can actually still access the data on the SSD. I just can't boot up Windows from the SSD.
    If the only solution is to reformat the SSD, how would I know that the drive itself is not defective? Was this problem caused by the Windows Update or do I have a bad drive? After I re-tune my Windows settings and reinstall my programs, I'm planning on cloning it to the SSD, but I don't want to go through all the trouble if the SSD is just going to fail on me again.
    Any help would be appreciated. Thanks.
    (I'm running Windows 7 Professional x64.)

    attach the ssd to a working computer and run a bench program on it to see if it working properly.  If the read/writes are close to what is advertised, it is working. 
    Also, I'd suggest doing a full wipe of the drive before attempting to use it as your primary drive. 
    L305-S5955, T9300 Intel Core 2 Duo, 4GB RAM, 60GB SSD, Win 7 Ultimate 64-bit

  • Acer aspire 5560g Failing to boot after Firmware update

    Hey guys, So i recently upgraded my Aspire 5560g to Windows 8.1. I liked it but it seemed to have lost my drivers in the process (my track pad scrolling didnt work and my Dolby audio origram was gone). I went to  for the drivers and decided to start with a firmware upgrade (9545 for hard disk performance).  After the computer rebooted, I entered the dreaded Windows 8.1 boot loop. It would say "Your PC ran into problems..." with the bluescreen, then turn off. Then it would attempt the Automatic repair, and fail again, then restart the cycle. I wasn't able to even get into my BIOS until I cleared my CMOS, now at least I can get into BIOS. I created a bootable USB for Windows in hopes I could do a clean install, but even when trying to boot from a USB I get the blue Windows 8 screen, "Your PC ran into problems..."
    Is there a way I can undo the firmware update, it seems like the culprit, doesn't it?  Any help appreciated. Thanks EDIT: I've read that the Windows boot loop may be caused by outdated drivers. Think this could be the problem after I did the firmware update? How can I install the drivers without being able to boot into Windows? Thanks 

    Okay, I tried each stick at a time in both slots with the same results. Windows blue screened on both the HDD and the bootable USB. Isn't it too much of a coincidence that it started acting up after the firmware update?
    To be clear, it was a firmware update for the BIOS. The page is here for the Aspire 5560G: http://us.acer.com/ac/en/US/content/drivers I am open to more suggestions, I'd really love to get this working again after dropping the $ on Windows 8

  • NB550D - Wont boot after Windows Update

    Netbook may have powered off during Windows Update as now it will not get past the green loading bar with "Microsoft Corporation" underneath. It gives an option to start windows normally or to load repair files but both end up stuck on the green loading bar. Safe mode (all options) gets as far as classpnp.sys then freezes.
    Using a different laptop I made a Window Repair Disk and then copied the files over the a USB (netbook has no CD Drive) as per the online guides. When the USB is booted the repair files load, there is a blinking cursor then it's back into the green loading bar. Safe mode (all options) gets stuck on disk.sys with the USB inserted.
    Found some threads with similar symptoms with most being caused by a dodgy HD connection (checked, nothing obviously disconnected) or the wrong SATA mode selected in the BIOS (seems to make no difference between ACHI or Compatible). Next plan is to boot a live linux version and try to replace the classpnp.sys file with on from another copy of Windows 7.
    If anyone has experienced this before or can give any pointers they'd be greatly appreciated,
    Thanks.

    Hi
    To be honest never had any problems after a windows update.
    But it looks like a system fault.
    My first idea was the usage of the repair option and trying to start the OS using the option: use the last good known configuration.
    But if this would not help, then you can try to replace the files using and booting from the Live CD. Not quite sure if this would solve the problem but I think its definitely worth a try otherwise you would need to reinstall the OS using the HDD recovery (if still available )

  • Task scheduler service fails to run after windows update

    OS: W2008R2x64
    We noticed that our daily tasks are not running anymore since the last windows updates few days ago. When running the task scheduler mmc, we get the following:
    Looking further, the service did not seems to be running. If we try to start the service we get the follow message:
    "The Task Scheduler service on Local Computer started and then stopped. Some services stop automatically if they are not in use by other services or programs."
    Now we noticed that did problem started after following updates, though not all machines are infected!!:
    Cumulative Security Update for Internet Explorer 9 for Windows Server 2008 R2 x64 Edition (KB2925418)
    Security Update for Windows Server 2008 R2 x64 Edition (KB2930275)
    Windows Malicious Software Removal Tool x64 - March 2014 (KB890830)
    Update for Windows Server 2008 R2 x64 Edition (KB2929733)

    Hi,
    Here is a similar thread for your reference, please go through it and troubleshoot the issue:
    http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/task-scheduler-wont-start/11394a52-d7de-496b-880b-733123579b9b
    Regards,
    Yan Li
    Regards, Yan Li

  • Unable to boot after windows update

    Hello,
    As is was trying to update windows today I didn't expect to lock up my computer, but right now i'm facing the blue screen of death at every startup. The startup repair is not helping.. So right now the only option i see is to reformat my C drive??
    This was really unexpected, as I was installing a few of the optional windows updates (mostly drivers i think for the fingerprint reader, graphic card... ) when my pc crashed. I hope to recover some of the files on my desktop before reformating.
    So i'm not really expecting too much help here because i can basically do nothing as even the startup repair is not working. But i'm wondering, are there any windows updates that should be avoided? I wish i knew what screwed up my pc. I'm runnign the w520 on windows 7btw.
    Thanks!!
    Aurel
    Solved!
    Go to Solution.

    Welcome to Lenovo Community! Aurel
    Try booting your W520 to Windows Advanced Option Menu by continuing pressing F8 during POST (ThinkPad logo) > Then choose Repair Your Computer > System Restore to restore your computer to the previous state. Get back to us with your results. 
    Peter  
    W520 (4284-A99)
    Does someone’s post help you? Give them kudos as a reward, as they will do better to improve | Mark it as solved if the solution works for you, so it could be reference for others in the future | Please do not email me regarding technical problems, you could post it in the forum
    =====================================
    Sound Enhancement (Post comments, share mixes, etc.)
    Dolby Home Theater v4 ; IdeaPad Slate Tablet

  • Dell Latitude D620 Won't boot after install

    I installed Solaris 10 via DVD on my D620. The install goes fine and completes successfully. When I try to boot for the first time, I just see a bunch of memory addresses on the screen only for like half a second. They just blink on the screen for a fraction of a second with no hope of even seeing (right after the SunOS trademark screen) and then it reboots. Constantly. I don't even get the change to see what the error message is.
    I'm on the latest BIOS from Dell and the HCL on Sun's website says this configuration is fully supported. Does anyone have any ideas how I can either find out what the error message is or fix it so it boots?
    Thanks,

    Thanks for the tip. Yes it does have a SATA drive. I managed to get it working by editing the entry in GRUB:
    Solaris 10 11/06 s10x_u3wos_10 X86 - pressed 'E' to edit
    kernel /plaform/i86pc/multiboot
    added "kernel/unix" (w/o quotes) to the above line:
    kernel /plaform/i86pc/multiboot kernel/unix
    Don't ask me why or how I figured that out or most of all WHY it works . It will boot fine after editing that entry in grub.

  • Sunfire X4150 fails to Boot after ILOM update to 3.0.3.30

    After update from ELOM to ILOM and during update of ILOM from 2.0.2.6 to 3.0.3.30, system shutdown, and no boot anymore.
    Turning on the system, later, I get the following erro, analysing the SP event log:
    ID = 29 : 06/23/2009 : 15:46:11 : System Firmware Error : sensor number = 0x00 : BIOS corruption detected
    The SP had gracefull update, but BIOS seems to be corrupted.
    Any suggestions, please? How can I recover BIOS, or even, make the system work again?
    Bruno Simioni

    [SOLVED]
    Downgrading the SP and consecutively the BIOS, server is online again.
    Download SP and BIOS Firmware from Sun Fire X4150 & X4250 Software Supplemental 2.2.2, at Sunfire x4150 server downloads page, and, downgrade the 3.0.3.30 SP/BIOS to 2.2.2 version.
    I really hope that an future version of 3.0 Tools and Drivers DVD makes Sunfire x4150 works fine.
    Bruno.

  • Lync 2013 crashes on startup in Windows 8.1 on Dell latitude E6520 machines

    Lync 2013 crashes on startup in Windows 8.1 on Dell latitude E6520 machines.  Every E6520 with windows 8.1.  
    Error message is:
    Log Name:      Application
    Source:        Application Error
    Date:          4/15/2014 3:54:06 PM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      ***
    Description:
    Faulting application name: lync.exe, version: 15.0.4420.1017, time stamp: 0x5067326f
    Faulting module name: igdumd32.dll_unloaded, version: 9.17.10.3517, time stamp: 0x532b0b5b
    Exception code: 0xc0000005
    Fault offset: 0x00001040
    Faulting process id: 0x10a0
    Faulting application start time: 0x01cf58ecd02118cc
    Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
    Faulting module path: igdumd32.dll
    Report Id: 14b4ce16-c4e0-11e3-8255-8c705a44a074
    Faulting package full name:
    Faulting package-relative application ID: 
    Video driver in the image was originally out of date, changed the driver to the latest and greatest available straight from Intel for the Intel HD 3000 graphics card and this error still appears.  Driver 9.17.10.3517 exceeds the minimum requirement
    for Lync 2013.  The faulting module is related to the graphics driver, but reinstalling does nothing, uninstalling and then reinstalling does nothing, it cannot further be upgraded.  This same error affects all the Dell latitude e6520's.  It
    also only occurs in Windows 8.1.  The windows 7 image using the exact same driver version (both the outdated driver and latest driver) works just fine with Lync 2013.  
    Running Lync with administrative permissions does nothing, disabling hardware acceleration did nothing.  None of our laptops come with the bluetooth adapter, and also updated all other drivers such as chipset and soundcard.  Error occurs on the
    RTM version of Lync, and Lync with SP1 fully updated.  The rest of Office 2013 works fine.  I am currently at a loss here short of telling the help desk to not image E6520's with Windows 8.1 because Lync 2013 doesn't work on it.  But there has
    to be a reason for it.  Calling out for some suggestions here.  
    Thanks!

    We also have the same issue with Dell E6420 running Windows 8.1. Lync application does not respond after start-up. Did you try looking for the error file under
    C:\users\username\appdata\local\Microsoft\Windows\WER\Reportarchive
    it should create file like AppHang_lync.exe_some numbers. search for the latest one. 
    Interesting, I don't have any 6420's handy but figured the issue would exist on those also.  I looked up the location you mention and see many crash logs for Lync.  Not really sure what the error is, just says it stopped working.
    Version=1
    EventType=BEX
    EventTime=130420688460358806
    ReportType=2
    Consent=1
    UploadTime=130420688461296414
    ReportIdentifier=14b4ce17-c4e0-11e3-8255-8c705a44a074
    IntegratorReportIdentifier=14b4ce16-c4e0-11e3-8255-8c705a44a074
    WOW64=1
    Response.BucketId=3a18275b4e359a3d32b33b327b07846b
    Response.BucketTable=5
    Response.LegacyBucketId=81648064370
    Response.type=4
    Sig[0].Name=Application Name
    Sig[0].Value=lync.exe
    Sig[1].Name=Application Version
    Sig[1].Value=15.0.4420.1017
    Sig[2].Name=Application Timestamp
    Sig[2].Value=5067326f
    Sig[3].Name=Fault Module Name
    Sig[3].Value=igdumd32.dll_unloaded
    Sig[4].Name=Fault Module Version
    Sig[4].Value=9.17.10.3517
    Sig[5].Name=Fault Module Timestamp
    Sig[5].Value=532b0b5b
    Sig[6].Name=Exception Offset
    Sig[6].Value=00001040
    Sig[7].Name=Exception Code
    Sig[7].Value=c0000005
    Sig[8].Name=Exception Data
    Sig[8].Value=00000008
    DynamicSig[1].Name=OS Version
    DynamicSig[1].Value=6.3.9600.2.0.0.256.4
    DynamicSig[2].Name=Locale ID
    DynamicSig[2].Value=1033
    UI[2]=C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
    UI[3]=Microsoft Lync has stopped working
    UI[4]=Windows can check online for a solution to the problem.
    UI[5]=Check online for a solution and close the program
    UI[6]=Check online for a solution later and close the program
    UI[7]=Close the program
    LoadedModule[0]=C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
    LoadedModule[1]=C:\windows\SYSTEM32\ntdll.dll
    LoadedModule[2]=C:\windows\SYSTEM32\KERNEL32.DLL
    LoadedModule[3]=C:\windows\SYSTEM32\KERNELBASE.dll
    LoadedModule[4]=C:\windows\system32\apphelp.dll
    LoadedModule[5]=C:\windows\SYSTEM32\ADVAPI32.dll
    LoadedModule[6]=C:\windows\SYSTEM32\ole32.dll
    LoadedModule[7]=C:\windows\SYSTEM32\OLEAUT32.dll
    LoadedModule[8]=C:\windows\SYSTEM32\MSVCR100.dll
    LoadedModule[9]=C:\Program Files (x86)\Microsoft Office\Office15\LyncModelProxy.dll
    LoadedModule[10]=C:\Program Files (x86)\Microsoft Office\Office15\LyncDesktopViewModel.dll
    LoadedModule[11]=C:\Program Files (x86)\Microsoft Office\Office15\PropertyModel.dll
    LoadedModule[12]=C:\Program Files (x86)\Microsoft Office\Office15\PropertyModelProxy.dll
    LoadedModule[13]=C:\Program Files (x86)\Microsoft Office\Office15\RtmMvrAs.dll
    LoadedModule[14]=C:\windows\SYSTEM32\MSVCP100.dll
    LoadedModule[15]=C:\windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.9600.16384_none_dadf89385bc5c7d7\gdiplus.dll
    LoadedModule[16]=C:\windows\SYSTEM32\IMM32.dll
    LoadedModule[17]=C:\windows\SYSTEM32\MSIMG32.dll
    LoadedModule[18]=C:\windows\SYSTEM32\DWrite.dll
    LoadedModule[19]=C:\windows\SYSTEM32\msvcrt.dll
    LoadedModule[20]=C:\windows\SYSTEM32\sechost.dll
    LoadedModule[21]=C:\windows\SYSTEM32\RPCRT4.dll
    LoadedModule[22]=C:\windows\SYSTEM32\combase.dll
    LoadedModule[23]=C:\windows\SYSTEM32\GDI32.dll
    LoadedModule[24]=C:\windows\SYSTEM32\USER32.dll
    LoadedModule[25]=C:\windows\SYSTEM32\MSVCR110.dll
    LoadedModule[26]=C:\Program Files (x86)\Microsoft Office\Office15\RtmPal.dll
    LoadedModule[27]=C:\Program Files (x86)\Microsoft Office\Office15\RtmCodecs.dll
    LoadedModule[28]=C:\windows\SYSTEM32\dxva2.dll
    LoadedModule[29]=C:\windows\SYSTEM32\d3d9.dll
    LoadedModule[30]=C:\windows\SYSTEM32\d3d11.dll
    LoadedModule[31]=C:\windows\SYSTEM32\MSCTF.dll
    LoadedModule[32]=C:\windows\SYSTEM32\SspiCli.dll
    LoadedModule[33]=C:\windows\SYSTEM32\WINMM.dll
    LoadedModule[34]=C:\windows\SYSTEM32\WS2_32.dll
    LoadedModule[35]=C:\windows\SYSTEM32\PSAPI.DLL
    LoadedModule[36]=C:\windows\SYSTEM32\POWRPROF.dll
    LoadedModule[37]=C:\windows\SYSTEM32\pdh.dll
    LoadedModule[38]=C:\windows\SYSTEM32\MSVCP110.dll
    LoadedModule[39]=C:\windows\SYSTEM32\IPHLPAPI.DLL
    LoadedModule[40]=C:\Program Files (x86)\Microsoft Office\Office15\dbghelp.dll
    LoadedModule[41]=C:\windows\SYSTEM32\bcrypt.dll
    LoadedModule[42]=C:\windows\SYSTEM32\SETUPAPI.dll
    LoadedModule[43]=C:\windows\SYSTEM32\WTSAPI32.dll
    LoadedModule[44]=C:\windows\SYSTEM32\PROPSYS.dll
    LoadedModule[45]=C:\windows\SYSTEM32\VERSION.dll
    LoadedModule[46]=C:\windows\SYSTEM32\dwmapi.dll
    LoadedModule[47]=C:\windows\SYSTEM32\dxgi.dll
    LoadedModule[48]=C:\windows\SYSTEM32\CRYPTBASE.dll
    LoadedModule[49]=C:\windows\SYSTEM32\WINMMBASE.dll
    LoadedModule[50]=C:\windows\SYSTEM32\NSI.dll
    LoadedModule[51]=C:\windows\SYSTEM32\WINNSI.DLL
    LoadedModule[52]=C:\windows\SYSTEM32\CFGMGR32.dll
    LoadedModule[53]=C:\windows\SYSTEM32\bcryptPrimitives.dll
    LoadedModule[54]=C:\windows\SYSTEM32\DEVOBJ.dll
    LoadedModule[55]=C:\windows\SYSTEM32\nvinit.dll
    LoadedModule[56]=C:\PROGRA~2\Sophos\SOPHOS~1\SOPHOS~1.DLL
    LoadedModule[57]=C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\mso.dll
    LoadedModule[58]=C:\windows\SYSTEM32\d2d1.dll
    LoadedModule[59]=C:\windows\system32\uxtheme.dll
    LoadedModule[60]=C:\windows\SYSTEM32\WINSTA.dll
    LoadedModule[61]=C:\windows\SYSTEM32\SHELL32.dll
    LoadedModule[62]=C:\windows\SYSTEM32\SHLWAPI.dll
    LoadedModule[63]=C:\windows\SYSTEM32\shcore.dll
    LoadedModule[64]=C:\windows\SYSTEM32\kernel.appcore.dll
    LoadedModule[65]=C:\Program Files (x86)\Microsoft Office\Office15\Uc.dll
    LoadedModule[66]=C:\Program Files (x86)\Microsoft Office\Office15\RtmMvrCs.dll
    LoadedModule[67]=C:\windows\SYSTEM32\WINSPOOL.DRV
    LoadedModule[68]=C:\windows\SYSTEM32\HID.DLL
    LoadedModule[69]=C:\windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.16384_none_a9f4965301334e09\Comctl32.dll
    LoadedModule[70]=C:\windows\SYSTEM32\msi.dll
    LoadedModule[71]=C:\Program Files (x86)\Microsoft Office\Office15\1033\lyncDesktopResources.dll
    LoadedModule[72]=C:\windows\SYSTEM32\DavClnt.DLL
    LoadedModule[73]=C:\windows\SYSTEM32\DAVHLPR.dll
    LoadedModule[74]=C:\windows\SYSTEM32\d3d10_1.dll
    LoadedModule[75]=C:\windows\SYSTEM32\d3d10_1core.dll
    LoadedModule[76]=C:\windows\SYSTEM32\D3D10Warp.dll
    LoadedModule[77]=C:\windows\SYSTEM32\sppc.dll
    LoadedModule[78]=C:\windows\SYSTEM32\Secur32.dll
    LoadedModule[79]=C:\windows\SYSTEM32\clbcatq.dll
    LoadedModule[80]=C:\Program Files (x86)\Microsoft Office\Office15\UccApi.dll
    LoadedModule[81]=C:\Program Files (x86)\Microsoft Office\Office15\Win32MsgQueue.dll
    LoadedModule[82]=C:\windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.9600.16384_none_7c55c866aa0c3ff0\Comctl32.dll
    LoadedModule[83]=C:\Program Files (x86)\Microsoft Office\Office15\1033\ocapires.dll
    LoadedModule[84]=C:\Program Files (x86)\Microsoft Office\Office15\Psom.dll
    LoadedModule[85]=C:\Windows\SYSTEM32\msxml6.dll
    LoadedModule[86]=C:\Program Files (x86)\Microsoft Office\Office15\OcImport.DLL
    LoadedModule[87]=C:\Program Files (x86)\Microsoft Office\Office15\ocrec.dll
    LoadedModule[88]=C:\windows\system32\mlang.dll
    LoadedModule[89]=C:\windows\SYSTEM32\usp10.dll
    LoadedModule[90]=C:\windows\system32\windowscodecs.dll
    LoadedModule[91]=C:\Program Files (x86)\Microsoft Office\Office15\RtmMediaManager.dll
    LoadedModule[92]=C:\windows\SYSTEM32\AVRT.DLL
    LoadedModule[93]=C:\Program Files (x86)\Microsoft Office\Office15\AppSharingMediaProvider.dll
    LoadedModule[94]=C:\Program Files (x86)\Microsoft Office\Office15\RTMPLTFM.dll
    LoadedModule[95]=C:\windows\SYSTEM32\WINTRUST.dll
    LoadedModule[96]=C:\windows\SYSTEM32\CRYPT32.dll
    LoadedModule[97]=C:\windows\SYSTEM32\MSASN1.dll
    LoadedModule[98]=C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp.dll
    LoadedModule[99]=C:\windows\system32\mswsock.dll
    LoadedModule[100]=C:\windows\SYSTEM32\dhcpcsvc6.DLL
    LoadedModule[101]=C:\windows\SYSTEM32\dhcpcsvc.DLL
    LoadedModule[102]=C:\windows\SYSTEM32\wlanapi.dll
    LoadedModule[103]=C:\windows\System32\MMDevApi.dll
    LoadedModule[104]=C:\windows\SYSTEM32\MFPlat.dll
    LoadedModule[105]=C:\windows\SYSTEM32\RTWorkQ.DLL
    LoadedModule[106]=C:\Program Files (x86)\Intel\Media SDK\mfx_mft_h264ve_32.dll
    LoadedModule[107]=C:\windows\SYSTEM32\EVR.dll
    LoadedModule[108]=C:\windows\system32\NV\nvumdshim.dll
    LoadedModule[109]=C:\windows\system32\nvd3dum.dll
    State[0].Key=Transport.DoneStage1
    State[0].Value=1
    FriendlyEventName=Stopped working
    ConsentKey=BEX
    AppName=Microsoft Lync
    AppPath=C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
    ApplicationIdentity=00000000000000000000000000000000

  • ITunes has stopped working error message on my Dell Latitude E6520 when trying to sync photos to my iPhone 3GS.  Why?!

    For some reason, I keep getting the "iTunes has stopped working" error message on my Dell Latitude E6520 when trying to sync photos to my iPhone 3GS.  I am using Windows 7 on my 64-bit computer.  iTunes will begin to optimize the photos in the folder I have directed it to (I am trying to load almost 3000 photos and videos), and it will go through optimizing all of them singularly, then get to the step where it says "optimizing" again, but does so in bigger groups.  It will get to about 2000, and then the error message "iTunes has stopped working" will pop up, and say that "Windows must close the program and will search for a solution, and if it finds one, it will notify me".  Why can't I sync these photos, and what can I do?  Thanks so much for the help, I really appreciate it!

    Same problem here! Moreover, for some reason, the pictures in my iPhone 3GS somehow have been divided into 2 folders, Photos and Medialibrary. And when I open iPhone as a folder through the explorer I can see only the Photos folder, but cannot see the Medialibrary folder which stores the photos taken before updating/upgrading the iPhone and getting separated folders!!! What the hack with all of this?!!! When I connect iPhone to PC it automatically opens iTunes and starts syncronizing it, but at the process of OPTIMIZING the photos (and according to the number of photos it shows, I see that it tries to syncronize that invisible Medialibrary folder) the process suddenly stops and error message pops out Tried the sync test, tried the button DEBUG in that pop out message, but NOTHING HELPS!!! Also, when I open the Medialibrary in my iPhone, the screen get sblack all through scrolling it down, only the video clips are shown there... >.<
    So, could you, apple developers, please, explain WHAT THIS PROBLEM IS ABOUT?!!!!!! FIX IT! I am getting ****** of to spend hours at the computer and reading those lame advises which do not help at all! I have my own things to do except reading your support websites. And I payed for the product ready to use, but not a halfproduct which problems should further be solved somehow by users..

  • Firefox won't start after windows update

    After windows Updated my computer Firefox won't start. I tried a clean reinstall two times, won't work. When I tried to start the firefox the first time after booting my computer it comes with the following message.
    XML Parsing Error: undefined entity
    Location: chrome://mozapps/content/extensions/update.xul
    Line Number 14, Column 1:
    <wizard id="updateWizard"
    ^
    Any Help would be greatly appreciated. I like firefox and I'm using it the last 7 Years.
    Thanks
    DK

    I cheated a little bit and put the issue url in a working version of firefox:
    chrome://mozapps/content/extensions/update.xul
    What I got was a page that looked like this below and console:
    blah blah parser:
    <pre><nowiki> xml-stylesheet
    xml-stylesheet
    <wizard id="updateWizard" xmlns="http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul" title="Firefox Update" windowtype="Addons:Compatibility" branded="true" onload="gUpdateWizard.init();" onwizardfinish="gUpdateWizard.onWizardFinish();" onwizardcancel="return gUpdateWizard.onWizardCancel();" onclose="return gUpdateWizard.onWizardClose(event);" buttons="accept,cancel" pagestep="1" currentpageid="dummy" firstpage="true" lastpage="true">
    <script type="application/javascript" src="chrome://mozapps/content/extensions/update.js"></script>
    <stringbundleset id="updateSet">
    <stringbundle id="brandStrings" src="chrome://branding/locale/brand.properties"></stringbundle>
    <stringbundle id="updateStrings" src="chrome://mozapps/locale/extensions/update.properties"></stringbundle>
    </stringbundleset>
    <wizardpage id="dummy" pageid="dummy"></wizardpage>
    <wizardpage id="offline" pageid="offline" next="versioninfo" label="Firefox is working offline" onpageadvanced="return gOfflinePage.onPageAdvanced();">
    <description></description>
    <checkbox id="toggleOffline" checked="true" label="Go online now." accesskey="G" oncommand="gOfflinePage.toggleOffline();"></checkbox>
    </wizardpage>
    <wizardpage id="versioninfo" pageid="versioninfo" next="mismatch" label="Checking Compatibility of Add-ons" onpageshow="gVersionInfoPage.onPageShow();">
    <label>
    Checking your add-ons for compatibility with this
    </label>
    <separator class="thin"></separator>
    <progressmeter id="versioninfo.progress" mode="undetermined"></progressmeter>
    <hbox align="center">
    <image id="versioninfo.throbber" class="throbber"></image>
    <label id="versioninfo.status" flex="1" crop="right"></label>
    </hbox>
    <separator></separator>
    </wizardpage>
    <wizardpage id="mismatch" pageid="mismatch" next="checking" label="Incompatible Add-ons" onpageshow="gMismatchPage.onPageShow();">
    <label></label>
    <separator class="thin"></separator>
    <listbox id="mismatch.incompatible" flex="1"></listbox>
    <separator class="thin"></separator>
    <label>
    Firefox can check if there are compatible versions…
    </label>
    </wizardpage>
    <wizardpage id="checking" pageid="checking" next="noupdates" label="Checking for Compatible Add-ons" onpageshow="gUpdatePage.onPageShow();">
    <label></label>
    <separator class="thin"></separator>
    <progressmeter id="checking.progress"></progressmeter>
    <hbox align="center"></hbox>
    </wizardpage>
    <wizardpage id="noupdates" pageid="noupdates" label="No Compatible Add-ons Found" onpageshow="gNoUpdatesPage.onPageShow();">
    <description></description>
    <separator class="thin"></separator>
    <hbox id="updateCheckErrorNotFound" class="alertBox" hidden="true" align="top"></hbox>
    <separator class="thin"></separator>
    <description id="noupdatesCheckEnabled" hidden="true"></description>
    <vbox id="noupdatesCheckDisabled" hidden="true"></vbox>
    <separator flex="1"></separator>
    <label></label>
    <separator class="thin"></separator>
    </wizardpage>
    </nowiki></pre>
    I do not see much about coloum 14, but I am guessing this file is stored somewhere and its corrupt. Update.xul suggests that it is the update file. Do you still have this in your downloads folder? There are two places for update and for a clean reinstall:
    [http://www.mozilla.org/en-US/firefox/new/] in a private window will give you a new install or you can choose from here: [https://www.mozilla.org/en-US/firefox/all/]
    This is what the file should look like; [http://hg.mozilla.org/mozilla-central/log/7a2edc5171e6/toolkit/mozapps/extensions/content/update.xul] If you can copy and paste that file from a working browser we can see the issue, but it will just look the same as the error.
    if you can replace the contents of the file locally with what it should look like it will fix the error, but who knows if there are other errors. May be best to delete the updater and save all the profile folder contents.

  • SP 2010 - Getting "An unexpected error has occurred. " message when accessing Sharepoint site after windows update - Windows 7 Home Premium

    Hi,
    I am new to SP 2010. I have installed Share point 2010 server (trial version) on my Windows 7 Home Premium Laptop by following the below link.
    http://msdn.microsoft.com/en-us/library/ee554869%28office.14%29.aspx
    Everything went fine and was able to see the new sharepoint site after completing configuration wizard. SP2010 Central Admin also worked fine.
    However, after windows update, sharepoint site is not working. I was able to see the site working for more than a day before windows update. SP2010 Central Admin is still working. Executed "PSCONFIG" after
    update but still no good.
    I saw a warning "The Security Token Service is not available" in Central Admin and did some research to fix the issue but nothing worked. 
    Hotfix
    I believe I have all hotfixes mentioned in the forums. Here is the list.
    Windows6.1-KB976462-v2-x64
    Windows6.1-KB982307-x64
    Synchronization
    Windows6.1-KB974405-x64
    MSChart
    SQLSERVER2008_ASADOMD10
    381569_intl_x64_zip
    Windows6.1-KB976462-v2-x64
    Event Viewer
     I can see following log in Event Viewer when accessing site home page.
    Event ID:      8306
    Task Category: Claims Authentication
    Level:         Error
    Website response
    http://localhost:32843/ - "HTTP Error 503. The service is unavailable." 
    http://localhost:32843/Topology/Topology.svc - Works fine
    http://localhost:32843/SecurityTokenServiceApplication/securitytoken.svc - Returns following error. I am unable to see windows authentication in both Windows Features (under IIS -> WWW services -> Security) and IIS website (SharePoint Web Services
    -> IIS -> Authentication).
    HTTP Error 500.0 - Internal Server Error
       Module "WindowsAuthenticationModule" could not be found
    I even tried to uninstall Sharepoint and re-install the same. It worked even second time until it went thro' windows update. App pools are running and Websites are up and running in IIS.
    Can anyone please help me to fix this issue? 
    Thanks

    Hi Henrik,
    Here is the log info.
      <EventID>8306</EventID> 
      <Version>14</Version> 
      <Level>2</Level> 
      <Task>47</Task> 
      <Opcode>0</Opcode> 
      <Keywords>0x4000000000000000</Keywords> 
      <Execution ProcessID="8436" ThreadID="8812" /> 
      <Channel>Application</Channel> 
      <Security UserID="S-1-5-20" /> 
    The content type text/html; charset=utf-8 of the response message does not match the content type of the binding (application/soap+msbin1). If using a custom encoder, be sure that the IsContentTypeSupported method is implemented properly. The first 1024
    bytes of the response were: '<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <title>IIS 7.5 Detailed Error - 500.0 - Internal
    Server Error</title> <style type="text/css"> <!-- body{margin:0;font-size:.7em;font-family:Verdana,Arial,Helvetica,sans-serif;background:#CBE1EF;} code{margin:0;color:#006600;font-size:1.1em;font-weight:bold;} .config_source code{font-size:.8em;color:#000000;}
    pre{margin:0;font-size:1.4em;word-wrap:break-word;} ul,ol{margin:10px 0 10px 40px;} ul.first,ol.first{margin-top:5px;} fieldset{padding:0 15px 10px 15px;} .summary-container fieldset{padding-bottom:5px;margin-top:4px;} legend.no-expand-all{padding:2px 15px
    4px 10px;margin:0 0 0 -12px;} legend{color:#333333;padding:4px 15px 4px 10px;margin:4px 0 8px -12px;_margin-top:0px; border-top:1px solid #EDEDED;border-left:1px solid #EDEDED;border-right:1px solid #969696; border-bottom:1px solid #969696;background:#E7ECF0;font-weight:bold;f'.
    I would like to let you know that I am getting following message when accessing the below link.  I am unable to see windows authentication in both Windows Features (under IIS -> WWW services -> Security)
    and IIS website (SharePoint Web Services -> IIS -> Authentication).
    http://localhost:32843/SecurityTokenServiceApplication/securitytoken.svc
    HTTP Error 500.0 - Internal Server Error
       Module "WindowsAuthenticationModule" could not be found
    Regards

  • Leopard USB install no longer boots after software update

    Hi all,
    I have recently installed Leopard onto a USB partition in order to perform maintenance on my main Leopard installation. Installation proceeds without a problem however after downloading software updates the USB partition will not boot successfully, despite there being no problems with the disk / volume structures / apparently anything at all. In desperation I also tried to install Tiger, which worked, however I have the same problem after updating - it will not boot! I don't think my hardware is at fault - Techtool Pro tells me all is in order.
    Has anyone had this problem and if so, how did you fix it?
    Thanks,
    Jason

    I just installed Leopard onto a USB 2.0 external hard drive for a dual-boot. It booted fine at 10.5.1 but is taking ridiculously long to boot after 10.5.2 (I just got it to finally boot after the update while waiting more than 40 minutes!).
    It seems that you may want to attempt booting several times - maybe turning off the machine in between or booting to the internal OS first and then to the external. Can't help you much beyond that as this is my introductory experience with this mess.

Maybe you are looking for