Dell Venue 11 Pro 7140 WiFi becomes disconnected during idle or waking from sleep
I have a Dell Venue 11 Pro 7140 in which the wi-fi consistently becomes disconnected when either the tablet is idle for a period of time, or if it has woken from sleep. Period of time varies -- more than 5 minutes, but less than an hour.
When wi-fi connection is lost, the only way to connect again is to reboot. Not much of a solution. USB 3.0-to-Ethernet adapter is rock-solid, but there isn't much point in having a tablet if you can't be wireless at some point.
Things I've tried:
- Optimized the intel driver settings roaming agressivenes: medium-low, Throughput booster: enabled, Transmit Power: highest.
- toggling airplane mode, disabling/enabling via Network Connections
- creating a custom wireless profile
Really, not sure what I can try next. I've used other Windows 8.1 Pro laptops, and none of them have been this spotty.
If anyone has a solution out there, I'm game to try. Otherwise, I'll be returning this back to Dell as a defective product. There seems to be issues about earlier versions of the Venue 11 Pro, but I haven't been able to find much on the 7140 version.
Fully updated Windows 8.1 Pro. Using Intel dual-band Wireless AC 7265 adapter with v17.13.11.5 of the driver. BIOS version A03.
Hi Jennifer, Saturday 4th April 2015
This whole process from order date 14th March 2015 to now has been frustrating, my mistake was to get one of the sales consultants on chat to check the saved cart, had compatible accessories for this tablet. From then on, after multiple quotes in the end he still managed to get the address wrong and missed putting screen protector on the order, multiple emails and phone calls the following week finally got address changed but couldn't get screen protector added to order in the end I ordered it over the internet. I should have cancelled order when I wanted to.
What should have been a simple process is now a nightmare the Tablet with screen protector needs to be replaced has not worked properly since unboxing and first switch on , spent many hours of installing updates, contacted technical assistance last Thursday they did a remote hookup changed some things worked for a little time.
Totally disappointed
Leigh
PS update 7th April 2015 started factory reinstall last Friday reinstalled all recomended updates more wasted time tested over weekend WiFi still not working after sleep mode. When I check for new updates keeps asking to reinstal theses 2 updates already done, reinstal them over and over still tells me to update them, second file fails to instal have to manually instal O2 Micro file searches wrong place for missing component.
"Automatic updates
These updates can be installed automatically.
Intel(R) Management Engine Components Installer View full driver details
Chipset_Driver_3TY1R_WN_10.0.31.1000_A02.EXE | Chipset (107MB) | Recommended
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O2 Micro OZ777xxx/OZ621XX memory card reader Driver View full driver details
Chipset_Driver_VPNKY_WN_3.0.8.45_A06.EXE | Chipset (16MB) | Recommended
This file will automatically self-install after downloading.Restart required "
There is something wrong with this tablet.
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Lenovo T440s Crashes During/Aft​er Waking from Sleep
Hi there,
I recently purchased this laptop for school and one of the primary factors was the battery system; being able to switch the external battery on the fly is excellent but I wonder if it's causing some of the problems I have had.
I've had a couple of recurring problems, although disabling "Hibernate" may have solved one:
First, the so far "solved" issue: when waking from sleep (Windows 7 Pro), the laptop went to login screen, allowed me to input my password, and then brought up the desktop background. However, no matter how long I wait (even when it was plugged in/on performance mode), the resume does not continue and the laptop requires a hard reset.
Secondly, I've had this next problem sometimes multiple times per day - the laptop is set to sleep if not active for a few minutes (to save power during classes), but has (particularly when I close the lid, even for a few minutes) crashed either during sleep or during the attempt to resume.
Essentially, I would open the laptop and it would go through the start menu, then say the laptop had been shut down improperly (as if it had a BSOD). Once, it came up with an error message:
Spoiler (Highlight to read)
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 4105
Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80068D0060
BCP3: FFFFF80000B9C3D8
BCP4: FFFFFA801601FE10
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\082914-9266-01.dmp
C:\Users\Chris\AppData\Local\Temp\WER-35381-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 4105 Additional information about the problem: BCCode: 9f BCP1: 0000000000000003 BCP2: FFFFFA80068D0060 BCP3: FFFFF80000B9C3D8 BCP4: FFFFFA801601FE10 OS Version: 6_1_7601 Service Pack: 1_0 Product: 256_1 Files that help describe the problem: C:\Windows\Minidump\082914-9266-01.dmp C:\Users\Chris\AppData\Local\Temp\WER-35381-0.sysdata.xml Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt
Looking now, I can't find the XML file, and don't know what to use to open the .dmp file.
How can I fix this issue so my computer isn't crashing all the time and potentially losing valuable project work and notes?
Thanks,
ChrisNo response yet? funny, this is reflecting on my experiences ordering the thing in the first place.
Seriously, it's frustrating having a brand new PC crash every other time I let it sleep. -
I have no clue how to diagnose this problem. I've run disk repair but nothing seems to work.
Here is the crash report:
Interval Since Last Panic Report: 84061 sec
Panics Since Last Report: 1
Anonymous UUID: 31C07E60-673E-28EB-FBA5-EE4048E894C4
Sat Dec 29 06:12:03 2012
panic(cpu 0 caller 0xffffff7f8b1abb25): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80a9dfa000 0x0a5480a2, D0, P2/4
Backtrace (CPU 0), Frame : Return Address
0xffffff808648b260 : 0xffffff800aa1d626
0xffffff808648b2d0 : 0xffffff7f8b1abb25
0xffffff808648b360 : 0xffffff7f8b2a54b3
0xffffff808648b3c0 : 0xffffff7f8b2a5527
0xffffff808648b430 : 0xffffff7f8b5ba853
0xffffff808648b570 : 0xffffff7f8b2cb659
0xffffff808648b5a0 : 0xffffff7f8b1b58da
0xffffff808648b650 : 0xffffff7f8b1b0fac
0xffffff808648b840 : 0xffffff7f8b1b2ade
0xffffff808648b920 : 0xffffff7f8c214ad5
0xffffff808648b960 : 0xffffff7f8c22a507
0xffffff808648b980 : 0xffffff7f8c249353
0xffffff808648b9c0 : 0xffffff7f8c2493b1
0xffffff808648ba00 : 0xffffff7f8c22fc43
0xffffff808648ba50 : 0xffffff7f8c1ea0fc
0xffffff808648bae0 : 0xffffff7f8c1e5efa
0xffffff808648bb10 : 0xffffff7f8c1e3aab
0xffffff808648bb40 : 0xffffff800ae650c3
0xffffff808648bbc0 : 0xffffff800ae67153
0xffffff808648bc20 : 0xffffff800ae64b8f
0xffffff808648bd70 : 0xffffff800aa981e1
0xffffff808648be80 : 0xffffff800aa20aed
0xffffff808648beb0 : 0xffffff800aa10448
0xffffff808648bf00 : 0xffffff800aa1961b
0xffffff808648bf70 : 0xffffff800aaa5b16
0xffffff808648bfb0 : 0xffffff800aaced53
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f8b144 000->0xffffff7f8b446fff
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8b0b2000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f8b130000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f8b0ed000
com.apple.nvidia.nv50hal(8.0)[9F3D09B5-3158-3D9E-BDA3-E71576AAD3B7]@0xffffff7f8 b454000->0xffffff7f8b776fff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f8b1 44000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8b0b2000
com.apple.GeForce(8.0)[2E56ED9A-D848-3795-9E52-56BABDC9000C]@0xffffff7f8c1cb000 ->0xffffff7f8c28dfff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f8b1 44000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f8b130000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8b0b2000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f8b0ed000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x000000000a800000
Kernel text base: 0xffffff800aa00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 40470682116428
last loaded kext at 636470034064: com.apple.filesystems.smbfs 1.8 (addr 0xffffff7f8cd8a000, size 229376)
last unloaded kext at 126066371403: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f8ba2a000, size 65536)
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com.apple.filesystems.smbfs 1.8
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.1f2
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.GeForce 8.0.0
com.apple.driver.AppleMuxControl 3.2.11
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AppleUSBHub 5.2.5
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.driver.AppleSMC 3.1.4d2
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f16
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: SAMSUNG SSD 830 Series, 256.06 GB
Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
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Monitor the temps inside.
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Delete key in on screen keyboard for Dell Venue Pro 8 tablet?
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Windows 8.1 randomly freezes and restarts on Dell Venue Pro 11
I have a new Dell Venue Pro 11 with Windows 8.1. It freezes at random times -- on random processes (music, firefox, etc.) -- goes to the BSOD and into a restart. Happens a few random times-- a day; no pattern. Looking through the answers to related
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To identify your issue, would you please help to post back the minidump file for our research?
Please upload them to a file sharing service like Onedrive or "Rapidshare" and put a link to them in your reply.
Link for how to upload below.
http://www.wikihow.com/Use-SkyDrive
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http://support.apple.com/kb/HT2712
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I'm having a problem I cannot seem to get around without force quitting Logic every time. If I have a Control Surface setup as a Mackie Control (v1.0); and if the computer goes to sleep, and then i turn off the controller while the computer is asleep (for any reason), and then wake the computer without turning on the controller first, Logic becomes completely unusable and must be force quit.
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Now if the computer goes to sleep, and i wake it up, i get the following dialog, which is fine:
After clicking on "Continue" button or hitting the enter key, Logic is rendered useless, as if there is a modal dialog still open somewhere. Clicking anywhere on the gui results in white flashes and nothing else. doing cmd+Q to quit actually makes it try to quit (a save dialog appears), but it never does successfully quit, making me resort to force-quitting. For an example, here's a pic of the file menu at this point:
I also have a regular Mackie Control Unit (MCU Pro) and the strange thing is with that unit, everything works fine after sleep, turning off controller, and re-awakening. However, there is a difference in what kind of dialog is displayed after the sleep, which probably has something to do with this issue.
Here is the setup screen of the MCU Pro:
And here is the dialog for the missing ports after waking from sleep:
This dialog is completely different than the other control surface's missing ports dialog. When clicking on "Keep unassigned" here, Logic resumes working fine.
The project is as minimal as possible; nothing is loaded, all that's there is an empty instrument track and a Control Surface configured.
I'm using a Mac Mini (late 2012)
Processor 2,6 GHz Intel Core i7
Memory 16 GB 1600 MHz DDR3
Graphics Intel HD Graphics 4000
Software OS X 10.9.4 (13E28)
with Logic Pro X 10.0.7
Any help would be greatly appreciated!!Did you ever figure out a solution to this problem?
I just pulled out my original Emagic Logic Control (MIDI) and I have having the same problem. -
IMac loses WiFi connection after waking from sleep on OSX 10.8.2
Bought a new mid-2011 21.5 inch IMac this week. It is not re-establishing WiFi connection after waking from sleep. Was happening on OSX 10.7 that it came with, so updated to 10.8.2 and same problem exists.
I am running a mid 2012 MacBook Pro with Retina Display alongside, on OSX 10.8.2 and no problems at all. Cannot work out what is causing the IMac to fail and neither can Apple!
Could it be the Netgear Wireless Router 3 years old? Full signal strength!Me too!
I am on a MAC Pro desktop and I am having the same issues. I go to system preferences and just click the network icon. Then I close mail and when it opens it now sees the network. This is getting very annnoying. -
Mid 2009 17" MacBook Pro battery shutdown issue when waking from sleep.
My unibody 17" MacBook Pro occasionally shuts down on waking from sleep when it isn't plugged in.
When I open the lid to wake it I can hear the hard drive and fans starting to spool, and then the next second it's off and silent. The laptop doesn't mind being turned on again after it does this and might go a week without doing it again, equally it might do it next time I try and wake it from sleep. It does this regardless of battery charge level.
coconutBattery says the battery still has 86% of its designed capacity, and I haven't noticed anything else untoward regarding battery charging or performance when in use.
So my question is two fold:
1) Does it sound like the battery's internal processor is malfunctioning, or could it be something else?
2) If it is the battery's internal processor, will replacing the battery replace the processor, or are they fitted separately (in defference to the 'internal' part of its name)?
Cheers,
James
nb. just in case it makes any difference, the laptop is a 17" Mid-2009 MacBook Pro, 2.8GHz Core 2 Duo with 4Gb Ram running OSX 10.7.3James
I have had issues when i press the space bar from sleep, sometimes it wakes but others i'm forced to power it on with the power button.
Is this similar to anything you've experianced?
Its so inconsistantly these days, but i'm also connected to an external screen. -
Hi
My Macbook Pro 15 inch takes several minutes to be able to connect to the internet after waking from sleep. Does anyone else have this problem and is there a fix?
Alancoxorangepippin wrote:
The message that comes up when I click on "TomTom Home Install" is "You cannot open Home Install because Power PC applications are no longer supported." Does this mean that the TomTom, which is absolutely vital to my life - well, not literally but you know what I mean - can no longer be used with my MacBook Pro?
What that means is that is can't be used with Lion 10.7. PowerPC was the chip Apple used up until 2006 when they switched to Intel. At that point, they created the Rosetta emulator to allow for PPC support for 5 years. They finally dropped the support with the release of Lion. It will only work with OS X 10.6 or earlier. The other option is to purchase a new GPS, which can be had for $100 for a decent one. -
My macbook air will no longer connect to my wifi automatically, I have changed the preferences to automatically selecr known networks but everytime i open the macbook air or after i restart the macbook, i will need to manually l select the wifi. How do I re-config to automatically connect to my wifi. Thanks
Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
1. Make sure the network is on the preferred list by following these instructions. It's important to read the article carefully, as it's the starting point for any further efforts to solve the problem. If you skip any of the steps, the problem may not be solved. Make sure the box marked
Remember networks this computer has joined
is checked.
2. Follow the instructions in this support article under the heading
Symptom: After restarting or waking from sleep, my computer might not connect to the Internet
3. Reset the PRAM.
4. Make a note of all your settings for Wi-Fi in the Network preference pane, then delete the connection from the connection list and recreate it with the same settings. You do this by clicking the plus-sign icon below the connection list, and selecting Wi-Fi as the interface in the sheet that opens. Select Join other network from the Network Name menu, then select your network. Enter the password when prompted and save it in the keychain.
5. From the Location menu at the top of the Network preference pane, select Edit Locations. A sheet will drop down. Click the plus-sign button to create a new location. Give it any name you want. In the new location, set up the Wi-Fi service with the same settings you used before. Click Apply and test.
6. Launch the Keychain Access application. Search for and delete all AirPort network password items that refer to the network. Make a note of the password first.
7. Repair permissions on the startup volume.
8. Turn off Bluetooth and test.
9. Reset the System Management Controller.
10. This step shouldn't be necessary, but has been advised by Apple Support in some cases, apparently as a workaround for a bug. Open the Energy Saver pane in System Preferences. If applicable, click the padlock icon in the lower left corner to unlock the settings. Enter your administrator login password when prompted.
Select the Power Adapter tab and uncheck the boxes marked
Wake for Wi-Fi network access
and
Enable Power Nap...
if present. Then, if the computer is a MacBook, select the Battery tab and uncheck
Enable Power Nap...
11. Reinstall OS X.
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