Dell Venue 11 Pro Tablet Docking Station - Dock Firmware won't update or output to any monitor

Hi,
Just bought a Dell Venue 11 Pro Tablet Docking Station and it won't output to any monitor via HDMI or Displayport.
I've tried updating the firmware to V02 and V03. I get the message:
Current On-Board Firmware is 0.41.9
Do you want to update with firmware version 0.41.23 (V03) 0.41.19 (V02)
When I select yes I get the following error:
Error: Please unplug the power connector from the Dell desktop dock for 15 seconds, then plug the power connector back into the Dell desktop dock and try again.
This I keep repeating but it will not update.
The model number of the dock is: K10A001.
The only other thing I notice is that the power adapter does not appear the same as any of the pictures I have seen and is a Dell 74VT4 (65w) which seems be for a Dell XPS 18 (1810).
Please help as I think this may need to be sent back.
Thanks.

Hello,
I've exactly the same problem. I've also the model number K10A001 and the current Firmware 0.41.9, and it is also not possible for me to flash the docking station.
This is also problematic because only one monitor of the two connected monitors works. An this monitor shows only a picture, if it is plugged, after the dockingstation and the Venue 11 Pro has been started.
I think there is maybe an improved flash utility required in order to allow to flash the docking station? If some one had succeeded please respond.
Thank you

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