Dell windows vista home shuts down after itunes 10.6.3 upgrade

Im sure others have had this problem, and I have read the answers, but nothing works...i upgraded to itunes 10.6.3 and I get BSOD every time I try to log on to itunes library. I tried deleting it, cannot redownload an older version of itunes, so I am stuck...can someone please help an old broad like me? thanks for any help

Hi,
Just so you know, Apple did not release 10.6.3. It is ONLY at 10.6.1.
xxmitchxx90

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My hp dv6700 shuts down after 1 second. i recently upgraded the processor to intel t7500.

I recently tried to upgrade the processor of my HP dv6700. I upgraded to an Intel T7500 and after reassembling the laptop and trying to power it up, the laptop shuts down after 1 second. The computer turns on, the fan makes a brief noise, and then the machine shuts down. Any suggestions would be greatly appreciated. Thank you.

Hey, did you apply thermal paste to the new CPU? It may be shutting down because none of the heat it getting blown out by the fan. The thermal paste is a conductor of heat to allow it to be transferred to the copper which will get blown out of the laptop by the fan.
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Imac doesn´s shut down after itunes

Hey Guys
I´ve got a problem with my mac...27" intel i5 (sep. 2011) with snow leo.
When i listen music to itunes and whant to shut down the mac it only comes a blue screen und then nothing....
it doesnt shut down and i tried it 1000 times...
When i don´t use itunes everything worked very well.
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sorry for my english i come from germany

Hi pooloo2094,
Makesure you are running the latest version of iTunes, you can download it from the Apple site.
also upgrade to 10.6.8, as well you can go to system preferences>accounts>at the top of the window click login items and see if there iTunes helper, if there is highlight it and click the minus sign.
Hope this helps.

MOVED: Windows Vista wont shut down

This topic has been moved to Vista problems.
https://forum-en.msi.com/index.php?topic=107066.0

Hello @Lami , and welcome to the HP Forums, I hope you enjoy your experience!
I see you are experiencing issues with your printer software. I would like to help.
I would recommend Uninstalling the Printer Software. Once the software is completely uninstalled, try to shut down your computer.
Please let me know what occurs. Thanks for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Windows vista home premium iTunes window size doesn't fit properly

I am using windows vista home premium. In iTunes when I maximize the iTunes window, it doesn't fit the screen, it is a little too big and I cannot see the side scroll bar. To fix it, I have to restore the window, manually modify the size and the maximize it. Is there a fix to this? Or is an unknown little bug?

Have you checked the HP Website and Microsoft Support websites to see if they have any solutions to your problem? Since there could be multiple things causing this, I would check at the places I mentioned first and see if their knowledge base contains an answer.
*******DISCLAIMER********
I am not an employee of BBY in any shape or form. All information presented in my replies or postings is my own opinion. It is up to you , the end user to determine the ultimate validity of any information presented on these forums.

Cannot install itunes 11.1.3 to my windows vista home premium 32-bit. After it finishes the download that it verifies the file I get a message saying "this file cannot be downloaded". What could the problem be??? I uninstalled my itunes and tried again

Cannot install itunes 11.1.3 to my windows vista home premium 32-bit. After it finishes the download that it verifies the file I get a message saying "this file cannot be downloaded". What could the problem be??? I uninstalled my itunes and tried again and keep getting the same message. Please help !

See Troubleshooting issues with iTunes for Windows updates.
For downloading issues see the further information area and use a different browser and/or the direct links.
tt2

Windows Vista Home Prem SP1, iTunes 76, after install, refuses to launch

I have just resinstalled Windows Vista Home Premium to a 1 yr old Acer 5610 laptop.
Installed Vista SP1.
Downloaded and installed latest (v7.6.something) iTunes and let it do the full, all apple media installation. It seemed OK, showed his music, let us reactivate the computer and loginto iTunes store.
But now, one day later, when he starts computer, it refuses to lauch when iTUnes is clicked. just acts as if nothing was happening.
So tried to uninstall iTUness and planned to do a reinstall, but now the uninstall has been running 30 minutes and seems to be doing nothing.
Any thoughts on what is going on here?
Should I force the uninstall by using a 3rd party Uninstaller tool?
Should I download iTunes + Quicktime separately as EXE and run the installer again (I have downloaded it (57MB) to my Mac and plan to take it over to the Vista laptop on Monday when i am there again).
Any other thoughts on why it worked once after the install and now has gone silent?
thanks!

Well that's weird that it quit working. Was that the first time the PC had been restarted since a lot of stuff got installed?
The uninstall shouldn't take more than a min or so.
Use the Microsoft Installer Cleanup Tool:
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
Norton or other security software can cause that, there are several other reasons too...

I have a 4th gen ipod nano which will not sync after restore. i have run itunes diagnostics and attached thMicrosoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)e results. can you help please?

Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
Sony Corporation VGN-NS20E_P
iTunes 10.6.1.7
QuickTime 7.7.1
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0012ACE4032C3EC8
Current user is not an administrator.
The current local date and time is 2012-05-26 22:17:26.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {78DA402D-66EE-4084-9D5E-8A010E0B8437}
Description: Atheros AR928x Wireless Network Adapter
IP Address: 192.168.2.8
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.2.1
DHCP Enabled: Yes
DHCP Server: 192.168.2.1
Lease Obtained: Sat May 26 19:10:42 2012
Lease Expires: Sat May 26 19:10:41 2012
DNS Servers: 192.168.2.1
Adapter Name: {C1458549-CA0B-4A3B-8F8E-9259653AA0DD}
Description: Marvell Yukon 88E8055 PCI-E Gigabit Ethernet Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was unsuccessful.
The network connection timed out.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-05-26 20:57:29.
**** Device Connectivity Tests ****
iPodService 10.6.1.7 is currently running.
iTunesHelper 10.6.1.7 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
RICOH OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Connected Device Information:
JULES'S IPO, iPod nano (4th Generation) running firmware version 1.0.4
Serial Number: YM839W553QU
Bus Speed: 61440
Most Recent Devices Not Currently Connected:
iPhone 4S running firmware version 5.0.1
Serial Number: DNWH3R84DTD2
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

Hello, VvioletT.
Thank you for visiting Apple Support Communities.
I see you are experiencing issues syncing your iOS device. Here are a couple articles that I would recommend going through when experiencing this issue.
iOS: Troubleshooting USB-related alerts when syncing
http://support.apple.com/kb/TS5254
Resolve issues between iTunes and security software
http://support.apple.com/kb/ts3125
Cheers,
Jason H.

TS2972 WHY IS MY HOME SHARING SHUT DOWN AFTER 5 MIN WHEN WATCHING A MOVIE. I DOWNLOADED LATEST VERSION FROM THE APPLE SITE. STILL DOES NOT WORK.

home sharing shuts down after 5 min when watching a movie. any solutions. already downloaded itunes from apple. did not work.

Make sure your computer is not set to fall asleep. Also check www.istumbler.net (netstumbler for windows) for interference on the network

Itunes shuts down after about ten minutes.

itunes shuts down after about ten minutes. how do I fix that?

Hey navret91
If you are seeing iTunes crash on you, then check out one of the articles below that will assist with troubleshooting for your operating system on your computer.
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1421
Thanks for using Apple Support Communities.
Regards,
-Norm G.

ITunes & Windows Vista Home - Error File C:\Program Data\Apple Computer\Installer\Cache\iTunes 10.5.142\iTunes.msi was rejected by digital signature policy.

Tried
https://discussions.apple.com/thread/2713232?start=0&tstart=0
and
http://www.vistax64.com/vista-general/159940-computer-blocking-anything-no-digit al-signature.html
with no avail!!!
iTunes opens after I click OK on the above message however I cannot do anything within the app its like Windows it preventing it from running.
PLEASE HELP!!!

Update:
I tried what the diagnostic told me to do, and repaired the installation. I was able to burn a CD in iTunes, but after I restarted, the drives have disappeared again! Here's the diagnostic info now:
Microsoft Windows Vista Home Edition (Build 6000)
MICRO-STAR INC. MS-6728
iTunes 7.6.0.29
QuickTime 7.4
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Apple Mobile Device 1.1.3.26
iTunes Serial Number 20D6EAF059AB94B4
Current user is not an administrator.
The current local date and time is 2008-01-15 19:09:32.
iTunes is not running in safe mode.
Video Display Information
ATI Technologies Inc., Radeon X1600/X1650 Series
ATI Technologies Inc., Radeon X1600/1650 Series Secondary
** External Plug-ins Information **
Plug-in Name: Last.fm iTunes plugin
Plug-in Loaded: Yes
Plug-in Version: 0.0.13
Plug-in File Version: 2.0.13.0
Plug-in Path: C:\Program Files\iTunes\Plug-ins\itw_scrobbler.dll
No drives showed up to be tested.

Windows Vista Home + iTunes = no DVD drives

I am a long time iTunes user, and have been having an issue with iTunes for the last little while. When I install iTunes (I'm on Windows Vista 32 bit, by the way), after the required restart, my DVD drives' icons disappear (I have 2 of them). I can see the DVD drives in the Device Manager, and they say they cannot start. The only I think I've had these problems since about iTunes 7.0, but I don't burn CDs that often, so I've really not felt too bad about it, except that my wife would like to do so. I've done the registry change where you remove the upper and lower filters, which corrects the drive issue, but then presents the seemingly inevitable Registry issue dialog box, without the option to burn CDs. Here are the steps I've done thus far to try to get my computer and iTunes to play nicely:
1. Tried reenabling the UpperFilter for GearAspiWDM as described here: http://docs.info.apple.com/article.html?artnum=305422
2. Tried downloading new GEAR drivers from their website.
3. Tried uninstalling Quicktime, and then installing it separately.
4. Uninstalled my other music service software (SonicStage), and then reinstalling iTunes.
5. Completely uninstalled iTunes, and then reinstalled it (a couple of iTunes versions ago).
6. Tried uninstalling the non-functioning DVD drives in the device manager, and then scanning for hardware changes. When the UpperFilter was still present, this part failed. It passed after I removed the UpperFilter registry entry.
Please help!
Edit: Here's my most recent diagnostic info (with Drives, without UpperFilters).
Microsoft Windows Vista Home Edition (Build 6000)
MICRO-STAR INC. MS-6728
iTunes 7.6.0.29
QuickTime 7.4
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Apple Mobile Device 1.1.3.26
iTunes Serial Number 20D6EAF059AB94B4
Current user is not an administrator.
The current local date and time is 2008-01-15 18:41:21.
iTunes is not running in safe mode.
Video Display Information
ATI Technologies Inc., Radeon X1600/X1650 Series
ATI Technologies Inc., Radeon X1600/1650 Series Secondary
** External Plug-ins Information **
Plug-in Name: Last.fm iTunes plugin
Plug-in Loaded: Yes
Plug-in Version: 0.0.13
Plug-in File Version: 2.0.13.0
Plug-in Path: C:\Program Files\iTunes\Plug-ins\itw_scrobbler.dll
** CD/DVD Drive Tests **
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the "Add or Remove Programs" control panel.

Update:
I tried what the diagnostic told me to do, and repaired the installation. I was able to burn a CD in iTunes, but after I restarted, the drives have disappeared again! Here's the diagnostic info now:
Microsoft Windows Vista Home Edition (Build 6000)
MICRO-STAR INC. MS-6728
iTunes 7.6.0.29
QuickTime 7.4
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Apple Mobile Device 1.1.3.26
iTunes Serial Number 20D6EAF059AB94B4
Current user is not an administrator.
The current local date and time is 2008-01-15 19:09:32.
iTunes is not running in safe mode.
Video Display Information
ATI Technologies Inc., Radeon X1600/X1650 Series
ATI Technologies Inc., Radeon X1600/1650 Series Secondary
** External Plug-ins Information **
Plug-in Name: Last.fm iTunes plugin
Plug-in Loaded: Yes
Plug-in Version: 0.0.13
Plug-in File Version: 2.0.13.0
Plug-in Path: C:\Program Files\iTunes\Plug-ins\itw_scrobbler.dll
No drives showed up to be tested.

Itunes wont install on my windows vista home premium 32-bit computer

on my windows vista home premium dell inpsiron 32-bit computer when it installes at the end it says rolling back action

I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

Cannot open iTunes 8 with Windows Vista Home Premium

Hopefully someone here can help me with my problem. I have a new Ipod Touch that needs itunes 8 to work. I have a new HP PC with Windows Vista Home Premium. The problem I'm having is: itunes & quicktime will download successfully onto my computer, but after download will not open. I receive the error message "itunes has stopped working...A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available". I have tried to open them from desktop & from programs ...will not work. I was using itunes 7 with no problems, but after upgrade to the new version (itunes 8) I started having this problem. Here are a few of the things I have tried so far with help from just about every tech support I could find: uninstall & reinstall itunes (tried this several times..didn't help, but itunes installs successfully each time)...try installing quicktime & itunes separately (didn't help)..disable firewall & virus protection (didn't help)...turn off Data Execution Prevention (DEP) (didn't help)...tried saving software to discs & installing itunes that way (didn't help)...I have updated all of my software including windows vista...I've run virus checks...& pretty much run checks on anything else I could find. I occasionally get the same error message when I try to open Rhapsody, but not every time. I'm thinking of using my backup discs & restoring my computer to factory settings. To do that would be a last resort, but I am getting pretty close to desperate. Does anyone think restoring it would help? If anyone has any ideas for me to try I would really appreciate it. Thanks so much.

You need to to check to see if your Quicktime works normally. Itunes will not work if QUicktime doesn't.
If Quicktime doesn't work, describe what happens with any error message in full.
Go to your control panel and try to start QUicktime preferences. In XP you need to be in classic view to see it, I am not sure about Vista.
Give the full text of any error message.
Have you installed any of the following:
ACE & K-Lite mega codecs package, QT alternative, Storm codec, WinAVI video converter, Mpcstar
If so uninstall them, they are bad news for Quicktime.
Report back with your results.
If Quicktime is OK have you seen the Apple troubleshooting article for launch failure, I guess you have probably done quite a bit of it anyway, but is worth going through it systematically:
http://support.apple.com/kb/TS1717

Syncronizing my 3gs with itunes the sync does not finish because itunes allways crash and stuck i made some troubleshoots like reinstall again but nothing and my itunes is update and the system is windows vista home premium.Please help me...

Syncronizing my 3gs with itunes the sync does not finish because itunes always crash and stuck and i can not sync my device, i dont no whats wrong because the itunes even can not acess itunes store, still loading waiting for itunes store and nothing.I tryed reinstall itunes but just waste of time.
My itunes is update, iphone 3gs 4.3.4, system is windows vista home premium.
Please help me.

I also have the Mcaffe security centre so on the face of it we have very similar situations and I had not problems.
You asked what I meant about saving the installer on your PC.
When you go to the iTunes download page:
http://www.apple.com/itunes/download/
And click on download, you should be offered the choice of running the installer or saving it. You need to click on save and then choose a folder on you PC where you want it saved. But I think you already did that.
After the installer file - iTunessetup.exe - is save on your computer, you double click on it to run it.
It's very odd that the installer fails at different stages. usually when the installation fails, it is at a specific stage and usually generates an error message.
I am afraid I am mystified. Have you had any other problems with your PC which might suggest a general problem not specific to iTunes?
The only other suggestion I have is to download a fresh copy of the installer - in case it got corrupted. You could also try using "run as administrator" to run the installer. It should be an option if you right click on the installer file.
The other thing it might be worth trying is to install it from another account, but you would need to create another administrator account if you don't a;ready have one. Or if you have another account that is not an admin account, you can temporarily promote it from the control panel>>User accounts.

Dell windows vista home shuts down after itunes 10.6.3 upgrade

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