Dell2150cdn: no more duplex printing

My Dell 2150cdn refuses to print duplex. It worked fine.
Can someone test something for me?
I have Dell-toner in my 2150cdn. When the black toner was reported empty, I turned the Non-Dell toner setting to on. Thus, the reporting of it being empty stopped and I could go on printing. Apparently, the toner was far from empty, I'm still printing with it.
But I have also lost duplex printing. I would like to know if that is one of the functions that is lost when turning the Non-Dell toner setting to on.
So, can someone test for me if duplex printing still works if you have Dell toner installed and the Non-Dell toner setting switched on?
Thanks,

Hi gctwnl,
Thank you for reaching out to us. The duplex printing option can get disabled while trying to reset any options on printer or printer settings changed on computer.
Please check if the duplex printing is checked while printing from PC.
Also go to printer settings using the operating panel on the printer and check if duplex mode is turned off.
If the options are disabled then enable and check printing again. This should help fixing the issue.
If the options are already enabled then try installing printer driver on you PC and let us know if that helped.

Similar Messages

After 10.5.5, no more duplex printing (generic postscript)

I have a printer for which there is no Mac native driver, so I have to use the "Generic Postscript" driver. Up to 10.5.4, anything printed from the Mac would honor the front panel setting with regard to duplexing. As far as I can guess, since 10.5.5, the generic driver is now sending an explicit "single sided" command to the printer.
Does anyone have any suggestions as to how I might fix this?

Hi,
you can try to exchange your "pstops" file by the one from 10.5.4 as described in:
http://discussions.apple.com/thread.jspa?threadID=1715794&tstart=0#8157481
At least this fixed a similar problem in my case which appeared with 10.5.5 (or the latest HP printer driver update - I am not sure, because I installed both updates at quite the same time).
Best regards,
Steffen

Can't do duplex printing!

I'm in an office with four iMacs running OS X Leopard v10.5.8.
We're all using CS4 Acrobat 9 Pro v9.4.6 (which Check For Updates tells me is up-to-date).
We're printing to a networked Xerox Phaser 6180DN.
And we can't print anything in two-sided duplex from Acrobat Pro.
We can print in duplex from every other application on the iMacs (including other CS4 apps) without problem.
But I need to be able to print non-CS PDF files in duplex.
I've done Google searches and searches within Adobe Help.
I've found the File>Properties>Advanced>Duplex Flip Long Edge
This doesn't make any difference.
Please don't tell me to upgrade to CS5 or Acrobat X Pro ... that's out of my hands.
Please do tell me how I can enable duplex printing from Acrobat 9 Pro!

Guys ... I've been using Macs and Adobe products since the late 80s.
I still have a copy of Illustrator 88 (the original one) sitting on a ZIP disc somewhere.
I do have a clue on using these applications.
That's why problems like this are so frustrating. It should simply work ... and it doesn't!
And Yes ... both are set to double sided printing and No it doesn't print doubled sided:
1. File>Properties>Advanced>Duplex Mode is set to: Duplex Flip Long Edge
2. In the Layout pane in the Print window, Two Sided is set to Long Edge Binding
And all the pages are printed one one side of the paper.
Further, we went the long way around and tried to print the catalog directly from the source InDesign file, which takes fricking forever.
Even more annoying was that some of the pages were printed double sided and some of the pages were printed single sided.
Now, I can pull up large documents in Microsoft Word 2008 Mac (which I HATE - I use Apple Pages at home) and just click Two Sided from Off to Long Edge Binding ... and I get a perfect (well almost) double sided print.
Now what?????

Duplex printing doesn't work on HP Laserjet 3055

Hi!
I am a new rMBP user and I need your help with setting up a printer. I want to use my old printer HP LaserJet 3055 for both side printing - using Widnows I didn't have any problem with that. The printer supports manual duplex printing - it means - print odd pages - beep - then I put sheets into the tray and click button - even pages. I use this printer via network.
I was thinking about solution for a few hours. I've tried:
installing printer with PCL, Postscript drivers,
downloaded HP drives from Apple (even app store installed some kind of upgrade but doesn't include 3055)
using HP Laserjet 3052 drivers (it's default choice by OS X)
upgrading remotely printer drives using ltr command in Terminal,
installing printer via USB,
even installing Gutenprint and then hpijs with some sh**
The printer is printing but not on both side My first impression about OS X Yosemite and rMBP is awsome and I know that using so old devices may cause problems but I cannot change my printer.
Help my guys, please!!
PS Sorry for my English

Hi there,
Could you provide the community with a little more information to help narrow troubleshooting? What operating system are we using?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

HP Laserjet 1018, Word 2007 on Windows XP - Duplex printing alignment

HP Laserjet 1018, Word 2007 on Windows XP
Want to Print a book on both sides of A4 paper. I am printing one page per
page (not the book mode).
If I print single sided, the top of the page (e.g. header text) on odd and
even pages are aligned. When I print duplex mode, odd pages print fine but
the even pages are shifted down. Thus the header text are not aligned.
I think this is more a problem with the way the printer is managing duplex
printing.While printing in duplex mode, the printer first prints in reverse (with bottom of
the page as ref) to enable placement of the output sheets back into the input
tray without rotation. Is this messing up the alignment?
- Jayawanth

Hi there,
Try downloading and running the print and scan doctor located here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
It can fix a lot on its own and if not give a better idea of what is going on.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Duplex Printing Problem - Word 2007, Vista and HP Officejet Pro L7780

I'm having trouble with duplex printing on my new HP Officejet Pro L7780, from Word 2007, running on a brand new Vista system. I've also had this same problem (repeatable) with two other computers, running XP Professional/Word 2003, XP Home/Word 2003. All of the service packs have been installed for the operating system, word, and printer.
If you print a landscape document, using the auto duplex setting for the HP printer, the margins will print out offset by .25 inches, on the left and rigt margins. So if your margin is 1 inches on right and left, the margins will print to .75 on one side and 1.25 on the other. This would be annoying, except that I'm trying to print brochures and books, which requires that the pages print out exactly as set up... "close enough" isn't working for me
The way I have replicated this problem is as follows: set up a document in landscape format, using the default margins. Insert an image on page one, size it so it takes the full margin area. On the second page, fill it up with text. Print the document, selecting the printer properties and setting Print on Both Sides=Automatic. The easiest way see the problem is by holding the document up to the light. The front and back margins should match and they don't.
Any help you can provide would be very much appreciated.
Diana

Diana,
This problem is perhaps much larger than you might have imagined. We have tried to work with Hewlett Packard for over two years on the duplex printing problems. In the process, we have expended over 100 hours of effort in troubleshooting the problem which has included updating software, reinstalling software, developing test documents, escalating issues, submitting technical findings, and in purchasing replacements. Unfortunately, our efforts to interact with Hewlett Packard excalated support have resulted in an aire of apathy, disinterest, incompetence, frustration, redundancy, occasional discourtesy, and an outright lack of professional decorum - something inconceivable of a large, reputable company.
We have identified several problems with duplex printing. The duplex printing problems include irregular margin increases (.25 to .50 inch), margin shifts, cut-off text, compressed text, and compressed graphics. Please note that most of these problems are only evident when printing documents from computer applications to the printer. If the user simply uses the front printer panel to copy in duplex mode, these problems are not always evident. This suggests that the printer mechanics are capable of properly duplexing and that the problem lies in the drivers.
The problem is evident on the HP OfficeJet Pro L7780, Photosmart L7180, Photosmart C6150, Photosmart 3310, and likely on many, many other HP models. The problem is evident on many computers (HP, IBM, Toshiba, and Dell), is evident in multiple applicatons (Word, Wordperfect, Excel, Peachtree, Notepad, and many more), and is evident on multiple operating systems (Windows XP Home, Windows XP Professional, Windows XP Media Center Edition, and Microsoft Vista).
We consider ourselves to be extremely polite, patient individuals, but have nearly been driven to outrage by the indignant disregard offered us by HP's escalation support department; a department which should represent the cream-of-the-crop in both service and technical expertise. Given the ease with which the problem can be duplicated, we expected an extremely quick resolution by HP who, to our knowledge, has never even made the effort to duplicate the problem in-house on our behalf.
Ironically, HP highly advertises their J.D. Powers rated technical support, yet it appears that they actually have extremely poor published consumer rankings in some of today's mainstream computer magazines. HP technical support makes no apologies for the fact the user cannot use a major feature of their printers, offers no indication that the problem is even being addressed, and off-loads the responsibility by suggesting that we contact Microsoft (who is to blame for this issue).
Thank you, Diane, for your message. We had a hard time imagining that we were the only one experiencing this problem, especially when HP promotes such a representation. Which also begs the question why HP plays like the problem does not even exist? I also fail to understand why HP technical support shows so little interest in a problem that is easily duplicated and adversely affects a major feature of the printer which is commonly used by individuals purchasing equipment for its duplex capabilities.
This is sad because we have been a loyal customer of HP for over twenty-five years. There was a time when we would have happily endorsed HP's steller products and steller support (provided you could get a problem escalated). Now, however, they all-too-often appear to offer equipment that fails to support advertised features which is backed up by sub-standard support and extremely expensive ink. This is an especially sad commentary for users who are buying HP's upper-end printers and computers.
We desire to know if there are others out there experiencing similar problems? If you have experienced these problems or would like samples of the problems we have duplicated, please respond. I think the more information we gather, the better our chance of a successful resolution to a serious problem.
Thanks Everyone!

Duplex printing hp6700

duplex printing from samsung tablet and windows 8 cell phone does not work. Works from computer. need advice
This question was solved.
View Solution.

Hi,
Which app do you to print ? For Windows 8 phone, the HP AiO Remote BETA may give you a miss but for the Android devices (such as your Samsung) you should be able to use HP AiO Remote app to print in duplex thru Google Cloud Print:
(a) Touch HP AiO Remote app,
(b) Select file to print,
(c) Touch Print,
(d) Select printer on the list (if you have more than 1 printer),
(e) Now you can select Long Edge (for Duplex) or Off (for simplex),
(f) Touch Print
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Duplex Printing Problem in Adobe Reader X (Mac)

My normal printer setting is for duplex printing. However, Adobe Reader X will only print on one side of the paper.. This is on a MacPro under Mac OSX 10.6.6 and Adobe Reader X Version 10.0.1 printing to a Canon IP4500 inkjet printer. Other applications duplex fine.
Any one else with this problem? Fixes or workarounds?

After having the problem / aggravation, I went through each area trying to
learn how to get past it. Finally, I checkmarked 3x "Don't Show Me This Again"
Then I established a default printer thereby forcing Adobe to retain print preferences
instead of defaulting to "Any Printer" and losing custom settings
STEPS I TOOK (you may know of something faster, easier?)
CTRL P or File, Print to receive standard print dialogue
Within "Printer:" use drop down to select "PRINT & FAX Preferences...."
Note: You can set print & fax preferences thru System Preferences, but for
now we're here
Select the printer you will normally use and set up a default printer (for Adobe)
If the Lock at bottom left is closed it will require the system admin ID and PWD
to unlock/lock in order to make changes :-)
Once finished close this (top left)
You will be returned to this panel
To the right of the "Printer:" drop down is the arrow that expands your options,
make sure it is aiming UP
Middle of screen is "Layout" Select the drop down and select "Two-Sided Printing"
Look at the next screen image posted below and you will see there's more steps to
follow for two sided printing
Check mark "Print Both Sides"
By Re-Opening the Drop down now showing "Two-Side Printing", you can of
course adjust other items while here
Paper Type/Quality allows you to select items such as print quality, color settings
Select "Print" (bottom right of screen) to return to Adobe Reader Print Page
Save time by opening the "Presets:" dropdown and save this as a custom print setup name
i.e. grayscale_DblSided, Color_DblSided...
Finally, Check Mark "Reverse Pages" to print Back to Front and help Adobe
not to print a single sided first page and double sided pages for the others... Nice!
It's time to press "OK" and hover over the printer to ensure Adobe didn't send
instructions to print your 100 single side pages despite all best efforts
Since going through this rigamarole I have not had to reset it every time
Message was edited by: MACGASM
Message was edited by: MACGASM

DUPLEX PRINTING - HP Officejet 6500 E710a-f PRINTER

My HP Officejet 6500 E710a-f is fitted with a Gadget for Duplex Printing.
That notwithstanding, the Print Settings do not provide an option for automatic Duplex Printing. The Settings only provide for a "Print One Sided" under which there is a Sub-Option that provides for "Manually Print on Both Sides" with the Intruction "Reload Paper when prompted to print the second side".
Have I perhaps looked for the Duplex Printing Option at the wrong place OR would there perhaps be something wrong with my Printer/Software?
More to the point, do I need to do anything to activate the Duplex Printing capability??

Ensure that the driver knows that a duplex unit is present on the printer (assuming that one is):
For the printer instance in question, bring up the Printer properties dialogue.
Select the Device settings tab.
Ensure that the duplex unit is set to Installed rather than Not installed.

I am on Acrobat DC trial. On earlier versions have no problem with duplex printing. Now with DC, it's impossible. I have tried downloading latest printer software, etc, etc. Nothing seems to0 work. Any ideas please?

I am on Acrobat DC trial. On earlier versions have no problem with duplex printing. Now with DC, it's impossible. I have tried downloading latest printer software, etc, etc. Nothing seems to0 work. Any ideas please?

Ralph, Thanks for replying. There where no received SIP messages at all just the INVITE being sent but I have made some more progress. The mini does indeed just work. I can do everything that you are supposed to do to other ichat users on the internet. Very nice.
The imac is still playing up but I have got further. I had peerguardian2 installed which unknown to me doesn't need to be running to prevent you for accessing 'barred' IP addresses. snatmap.mac.com is barred in the lists! I discovered this when I saw one of your other posts showed how to turn on terminal logging for ichat. Now that I have turned off peerguardian2 (using the disable filters option) I can make calls to the testbot and see the adverts. I have even done a video conference with the two testbots. I will just uninstall peerguardian2.
However, I can not get a AV chat working to a real user....
In response to your suggestions:-
I have tried all the options for quicktime streaming but will try 1.5Mb/s again.
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Problems with duplex printing in Office 2004

My computer is a Mac Pro with the latest version of Leopard. My printer is an HP Laserjet 2420dn. One of its important features from my perspective is its two-sided printing feature. The two-sided feature works with PDF documents and Iwork "pages" documents but for it does not work with Word documents (Office 2004). In the case of the Word documents, the two-sided feature is listed as "off" and no box appears in the print pop-up for "two-sided." Obviously this is not correct as in system preferences, "duplex" is checked as on and of course it is working with other programs. Anyone have any ideas as to what might be going on here with word and duplex printing???

Hi Patricia,
We are using the same white paper 'How to web printing' and it is helping us a lot. We are also working on BW3.5. Without this enhancement, our reports were not printable at all.
Please let me know, if you need more information. Thx. Praveen

Duplex printing with cups

Hi,
We have a bunch of Macs all running 10.4.9 (Client) which are unable to print double-sided documents to our printer which is hosted by a redhat enterprise server (v4.4) box, cups version 1.2. The annoying thing is everybody else (windows, linux) can. The printers are set up as A4 paper size, the Macs see that and we see the duplex option in the print dialog box but the printouts come out single-sided with a blank sheet at the end. Another aspect is that when we add a printer using System prefs>Print & Fax etc the cups printer description is displayed as the printer name in the set up dialog on the Mac. Has anybody come across this before and, more importantly, does anybody know how to solve this problem?
Cheers,
Matt

Can you tell us which driver you are using on the Mac's. If it is the included GIMP-Print drivers, try the new Gutenprint 5.0.0 drivers.
Also, you may want to check the printer info in case you have to add the duplex option. And also try setting the Page Setup > 'Format for' in the application for the printer, rather than any printer, as this can impact duplex printing for some printers.
Re the printer description being displayed, I know that when you add a network printer the IP address or DNS name is shown as the printers name in the Printer List. You can select it and do a Get Info to rename it.

Duplex printing in reporting services

I have been working on this problem for days. I have a report that is grouped
and will be printed duplex (front and back). There is a page break after each
group. I want to ensure that the start of a new group does not end up printed
on the back side of an old group. For example:
Page 1 (printed on front side of paper): group 1
Page 2 (printed on back side of paper): more group 1
Page 3 (printed on front side of paper): more group 1
Page 4 (printed on on back side of paper): group 2 <--- This is a problem
I need:
Page 1 (front side): group 1
Page 2 (back side): more group 1
Page 3 (front side): more group 1
Page 4 (back side): <This Page Intentionally Left Blank>
Page 5 (front side): group 2
Issues that I've run into include the fact that SSRS renders the entire body
first, before rendering the header/footer. This prevents the body of the
report from knowing which page it will end up on when it is rendered (and is
also why you cannot reference Globals!PageNumber from the body).
The restriction above also prevents using a variable in custom code to know
when to generate a page break. If you set this variable in the header/footer
then the body will never see it as the entire body is rendered first and will
therefore only see the initial state of the variable.
I have seen this issue posted in a number of places,
but no one ever has a solution to this (except switching back to
Crystal Reports). Have any MVPs ever addressed this issue? I am
really hoping someone can offer a good solution or work-around.

string showHideToggle = null;
string encoding;
string mimeType;
string extension;
Warning[] warnings = null;
ParameterValue[] reportHistoryParameters = null;
string[] streamIDs = null;
ExecutionInfo execInfo = new ExecutionInfo();
ExecutionHeader execHeader = new ExecutionHeader();
rs.ExecutionHeaderValue = execHeader;
execInfo = rs.LoadReport(reportPath, historyID);
String SessionId = rs.ExecutionHeaderValue.ExecutionID;
rs.Timeout = System.Threading.Timeout.Infinite; // disable timeouts
// loop through each of the Payees and generate the individual file
DataSet dsPayees = db.ExecuteDataSet("spMainReport", null,
      paymentCycleID);
// determine what the LAST Payee ID will be so that we can print the report footer
DataRow r = dsPayees.Tables[0].Rows[dsPayees.Tables[0].Rows.Count - 1];
string lastPayee = r["uPayeeID"].ToString();
//Render each original PDF document for each Payee and add it to the output document
PdfDocument originalDocument = new PdfDocument();
PdfDocument outputDocument = new PdfDocument();
PdfPage page = null;
foreach (DataRow row in dsPayees.Tables[0].Rows)
      // set the Display Footer parameter to true if this is the last row
      if (row["uPayeeID"].ToString() == lastPayee)
          parameters[24].Value = "true"; //DisplayReportFooter
      //Render the report for a single Payee
      parameters[21].Value = row["uPayeeID"].ToString();
      parameters[25].Value = row["uPayeeName"].ToString();
      rs.SetExecutionParameters(parameters, culture);
      result = rs.Render(format, devInfo, out extension, out encoding, out mimeType, out warnings, out streamIDs);
      // Write the contents of the report to a document as a Stream.
      Stream s = new MemoryStream(result);
      originalDocument = PdfReader.Open(s, PdfDocumentOpenMode.Import);
      // Iterate pages to the output document
      int cnt = originalDocument.PageCount;
      for (int idx = 0; idx < cnt; idx++)
        // Get the page from the original report and add it to the output document.
        page = originalDocument.Pages[idx];
        outputDocument.AddPage(page);
      //if the last page of the document is on an odd page, remove it if it is a blank page
      if ((outputDocument.PageCount + 1 & 1) == 0)
        string pageContents = page.Contents.CreateSingleContent().Stream.ToString();
        if (pageContents.IndexOf("page intentionally left blank") > 0)
            // we're on an odd page number and it's blank - this is no good for Duplex printing - so
            // delete the preceeding (blank) page from the output document
            outputDocument.Pages.RemoveAt(outputDocument.PageCount - 1);
      // after each Payee, we need to update the running page number totals
      parameters[22].Value = Convert.ToString(Convert.ToInt32(outputDocument.Pages.Count));
      // Display Header parameter to false
      parameters[23].Value = "false";
if (outputDocument.PageCount > 0)
      // Save the document
      outputDocument.Save(fileServer + @"\RemitDent" +
     paymentCycleID.ToString() + ".pdf");
return;

Duplex printing for smartform

Hi,
Has anyone worked on Duplex printing for smartform? If yes, please tell me the procedure/steps that need to be taken for the same.
Thanks
Regards

Hi,
You can select Duplex printing in th epage properties of a page (D = Duplex)
The printer STARTS duplex printing from that page. This means that the printer triggers a pagefeed on that exact moment and starts printing on a new page. So when you have 1 page that stretches over more that one sheet of paper this means trouble. after every page the flow of the program starts a new Duplex print (thus feeding the current sheet and starts at a new page) this results in a new sheet of paper every page. this is not what you want.
You can solve this by creating 2 pages and set their respective NEXT PAGE to each other. Page 1 you set to DUplex, pagae 2 you leave blank..
But notice that when you select duplex printing most (if not all) printers start printing on the backside of the paper. When you use pre-printed (logo) paper, you will find that it prints the front on the back etc.
This can sometimes be corrected (if needed) by sending prescribe commands to the printer directly.
Good luck!
Joris

Officejet 6700 duplex printing problem

Hi. When I select duplex printing on my new Officejet 6700, the image looks squashed (horizontally) so the circle looks like an upright oval. It prints fine when in single-sided mode.

Hello again Nich7503,
Thank you for the update and the feedback. Contrary to popular belief, we do value this information and want our users to have the best possible experience. I've included a section of the User's Guide below, would you mind validating the duplex process that you used to get these results? Just in case, the link to the User's Guide is pasted below these steps. Thanks again........
Print on both sides (duplexing)
You can print on both sides of a sheet of media automatically by using the automatic twosided printing accessory (duplexer).
NOTE: Two-sided printing requires an automatic two-sided printing accessory
(duplexer) to be installed on the printer.
NOTE: You can perform manual duplexing by first printing only the odd pages,
flipping the pages over, and then printing only the even pages.
Perform two-sided printing (Windows)
1. Load the appropriate media. For more information, see Load media.
2. Make sure the duplexer is installed correctly.
Chapter 2
36 Print3. With a document open, click Print on the File menu, and then under the Print on
Both Sides options on the Layout tab, select either Flip on Long Edge or Flip on
Short Edge.
4. Change any other settings, and then click OK.
5. Print your document.
Perform two-sided printing (Mac OS X)
1. Load the appropriate media. For more information, see Load media.
2. Make sure the duplexer is installed correctly.
3. Select a paper size:
a. From the File menu in your software application, click Page Setup.
NOTE: If you do not see a Page Setup menu item, go to step 4.
b. Make sure the printer you want to use is selected in the Format For pop-up menu.
c. Select the paper size from the Paper Size pop-up menu, and then click OK.
4. From the File menu in your software application, click Print.
5. Make sure the printer you want to use is selected.
6. Select the paper size from the Paper Size pop-up menu (if available).
NOTE: You might need to select the paper-size option labeled Two-Sided
margins.
7. Click the Two-Sided Printing pop-up menu, select Print Both Sides, and then click
the appropriate binding options for the document.
- OR -
Click the Layout pop-up menu, and then select the appropriate binding options for
the document from the Two-Sided pop-up menu.
NOTE: If you do not see any options, click the disclosure triangle next to the
Printer pop-up menu or click Show Details.
8. Select any other print settings that you want, and then click Print to begin printing.
Print on both sides.
http://h10032.www1.hp.com/ctg/Manual/c03227497.pdf
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Dell2150cdn: no more duplex printing

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