Dent out of box Macbook Pro

Just received my Macbook Pro Retina Display in the mail and there's about a penny size dent at the bottom right of the machine, what should I do? The computer works fine but this dent is going to make me go insane. Can I get a replacement with no issues?

Thanks for the answers. After looking at the laptop further, I realized that the bottom panel of the laptop is not completely flat and is sticking out some. So if I pick the laptop up from the front, the bottom panel makes a crunching noise because its being pushed closed. So this issue is a lot worse than what I originally thought it was. I'll be calling Apple tomorrow on it, and then update here what happens. Almost from the looks of it, it seems like this laptop was previously dropped and then packaged anyway.

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Hi
Thanks for the tips.
Well since its a absolutely new MacBook Pro it should burn DL as stated on the Box. So I call the store and they will sent me a new one.That worked very nice and smoothly, so here on costumer care apple is on the very big side.
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Its well know that apple is not using very good drives in their computers.
Na ja so ist es halt.
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Out of the box macbook pro 15" c2d problems

evening all,
right out of the box, i have had kernel panics every time i boot my new macbook pro c2d. i have also had the awake from sleep problem some people seem to be having. i am also unable to install either boot camp, parallels, or vmware. i have tried winxp, 2000 and vista in every combination. every time i try it corrupts the volume beyond repair and i have to wipe the hard drive and reinstall os x. i am getting worn out by banging my head against the wall. i thought this stuff was supposed to be easy. when i went to check on the firmware version for my macbook pro 15" c2d i noticed that i have the boot rom version and the smc version installed for original 17" macbook pro not the c2d version. it won't let me change the firmware back to a 15" c2d. it is showing MBP12.0061.B03 1.5f10 and i should have MBP22.00A5.B00 1.12f5 according to apple specs.
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i am going to try trashing the plist preferences for the .AutoWake, PowerManagement and the systemuiserver.
i also have the problem when reinstalling os x several times that the optical drive gets stuck reading the original system disks and i have to start all over again. whew!!!
btw, i am a hardware tech but this is too much of a waste of time.
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macbook pro 15" c2d Mac OS X (10.4.9) tricked out powerbook 15"

here is an update for everyone, or at least you will get a good laugh out of it. I sent the macbook to applecare to be fixed and I just got it back. they replaced the harddrive and restored the os.
guess what? I turned it on and it had a kernel panic! then I tried to set up a user account and it had a ......... kernel panic! I had to laugh, what else can you do at this point?
they didn't fix what i told the tech support guy was the biggest issue on this machine. the boot room version is still MBP21.00a5.B01 which is for the 17" C2D. it is paired with the smc version 1.12f5 which is the version apple has listed for the 15" version. tried to change the boot room but it tells me it does not need the correction. everyone knows best yet i still get ....... kernel panics.....! lmao
here is the last kernel panic log if anyone is interested:
Wed Apr 18 13:35:56 2007
panic(cpu 0 caller 0x001A3135): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
CR0: 0x8001003b, CR2: 0x0a124a48, CR3: 0x00c85000, CR4: 0x000006e0
EAX: 0x0a124960, EBX: 0x02cd7008, ECX: 0x0000e070, EDX: 0x00000000
CR2: 0x0a124a48, EBP: 0x13dfb879, ESI: 0x0253ac00, EDI: 0x00000000
EFL: 0x00010203, EIP: 0x2a5dcb57, CS: 0x00000008, DS: 0x56b50010
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x13dfb678 : 0x128d08 (0x3c9afc 0x13dfb69c 0x131de5 0x0)
0x13dfb6b8 : 0x1a3135 (0x3cf7b0 0x0 0xe 0x3cefe0)
0x13dfb7c8 : 0x19a904 (0x13dfb7e0 0x0 0x989607 0x0) Unaligned frame
Backtrace terminated-invalid frame pointer 0x13dfb879
Kernel version:
Darwin Kernel Version 8.8.2: Thu Sep 28 20:43:26 PDT 2006; root:xnu-792.14.14.obj~1/RELEASE_I386
Wed Apr 18 14:06:31 2007
panic(cpu 1 caller 0x001A3135): Unresolved kernel trap (CPU 1, Type 14=page fault), registers:
CR0: 0x80010033, CR2: 0xd8505ed5, CR3: 0x00c85000, CR4: 0x000006e0
EAX: 0x00000001, EBX: 0xd8505ec1, ECX: 0x02bc806c, EDX: 0x02c4e6e8
CR2: 0xd8505ed5, EBP: 0x13ea3df8, ESI: 0x000e0000, EDI: 0x00000000
EFL: 0x00010282, EIP: 0x0017e42a, CS: 0x00000008, DS: 0x02c30010
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x13ea3bd8 : 0x128d08 (0x3c9afc 0x13ea3bfc 0x131de5 0x0)
0x13ea3c18 : 0x1a3135 (0x3cf7b0 0x1 0xe 0x3cefe0)
0x13ea3d28 : 0x19a904 (0x13ea3d40 0x2d18b88 0x2c8fba0 0xe)
0x13ea3df8 : 0x1607c1 (0x2c4e6e8 0xe0000 0x0 0x1)
0x13ea3f48 : 0x1a33a8 (0x11b9c80 0xa35a3000 0x0 0x1)
0x13ea3fc8 : 0x19a834 (0x2bd3c40 0x0 0x10 0x0) No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0xbffff5f8
Kernel version:
Darwin Kernel Version 8.8.2: Thu Sep 28 20:43:26 PDT 2006; root:xnu-792.14.14.obj~1/RELEASE_I386
macbook pro 15" c2d Mac OS X (10.4.9) tricked out powerbook 15"

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nopenshaw3 wrote:
I have searched through the forums relentlessly of both Mac and third party, but I seem to never find a good, well thought out answer for my specific question. Every answer is filled with snobby know-it-alls who either respond with sarcastic answers or post links to other threads that don't answer the question in an attempt to make the asker feel like an idiot.
Not the best way to get started frankly but ...
nopenshaw3 wrote:
QUESTION 1: Is there anyway that I can buy a new logic board with upgraded graphics card and it will work?
Not from Apple, you can go to the grey market if you choose but it is most likely that the only MB that will work is the one you already have.
nopenshaw3 wrote:
I have also read a little bit into using the Thunderbolt port as a means to run an additional graphics card through, the hardware for it being built by a company named Sonnet.
QUESTION 2: Is this an option that will actually work with my Macbook Pro setup and give me better graphics card capabilities?
Maybe, if the Sonnet is properly Thunderbolt compatible it should.
nopenshaw3 wrote:
So with that said, please, If you're going to respond, just do so in a manner that will actually help me out. I know it's a lot to ask, but please, PLEASE DON'T BE ONE OF THOSE PEOPLE!
Yes, well ... you have a nice day now.

Dent out of box Macbook Pro

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