DEP in Windows xp wont let iTunes load even though I have listed iTunes
Windows XP wont let me load iTunes the DEP programe stops it loading even though I have named iTunes as allowed
Check to see if Quicktime works, iTunes can't work if quicktime doesn't.
If Quicktime doesn't work post the full error message.
Similar Messages
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Subject
First time use of browser lab not working.
Problem Description
Ok, so, I'm working on a tutorial page on CS5.5 and I am at the stage of using browserlab to preview it online. I log in and enter my password then it opens my browser and I click on "start using browserlab now" and a load screed appears. It loads for about a minute and then remains "blank", which is in fact the adobe screen with a language bar at the top right, but NO preview pages? also, if I then go into dreamweaver again the browserlab tab reports an error saying "Timed out, failed to connect to BrowserLab"
Steps to Recreate
This issue happens every time, and I have never got it to work.
Windows 7 32-bit operating system.
I am using the main BrowserLab interface as well as testing via Dreamweaver integration (DW version is version 11.5 build 5315)
I dont understand what this next statement means? "What is the URL you're testing against?"
Expected Results
I thought that browserlab would open my page in multiple browsers on one page so i could see if there are any errors for different browser types.
Actual Results
Did not load correctly and gives errors.
Many thanks in advance
Marshall de MeillonHi Marshall,
Thanks for the detailed report. Don't worry about your step #4, you didn't get to that point.
From what I can tell, you're opening up BrowserLab in your browser first, then trying to do a preview from Dreamweaver, is that correct? I'd like to try a test where you first test BrowserLab in standalone mode and if that works, then try the BrowserLab integration with Dreamweaver. So please try doing the following steps:
Close Dreamweaver and all of your browser windows.
Leave DW closed, open a single browser window and go to https://browserlab.adobe.com
Log in, and request a screenshot by typing in a URL like http://www.yahoo.com and pressing <Enter>
Does that work for you? Do you get screenshots for that? If not, please describe the steps you followed and what you see
If so, close your browser window and open Dreamweaver. Do not open your browser to BrowserLab
In DW, open the webpage you'd like to view in BrowserLab and press the preview button in the BrowserLab panel as shown in your shot
You may need to log in again, but let me know what happens with that test.
Mark -
I just don't wanna be one those who just got GOT...
That is what I'm trying to do now, or for the past 2 days I've had the phone... Net10 switched my SIM card but nothing else.
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IPhone does not come up as a device on my PC when ITunes loads even though it is connected via USB
IPhone does not come up as a device on my PC when ITunes loads even though it is connected via USB
Hi ICF Vic,
Thanks for visiting Apple Support Communities.
You can use our iPhone Troubleshooting Assistant to resolve the connection issue you're seeing:
iPhone not appearing in iTunes
http://www.apple.com/support/iphone/assistant/itunes/
All the best,
Jeremy -
When I try to download a song onto my iPad from iTunes Match, my iPad says "Cannot connect to the iTunes Store" even though I have a perfect Internet connection.
Try a power cycled of the iPad.
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I sometimes receive commercials on iTunes radio even though I have Match. Any idea why?
I sometimes receive commercials on iTunes radio even though I have Match. Any idea why? This has happened primarily on my iPhone. It is my understanding that Match provides commercial free listening.
I have/had this problem too. I have spent time corresponding with iTunes support and they can't fix it. They had me call tech support and tech support said it is not their problem. They refunded my Match subscription but I may just try to sign up for it again. My theroy is that I have been a match subsciber from day one so when iTunes radio was introduced it failed to recognize I pay for Match. I may be wrong but Apple clearly doesn't care if I pay them or Pandora for the commercial free radio so there is no motivation to solve the problem.
It is worth mentioning that it only played commercials on my desktop, not on the iPhone or Pad as far as I can recall. -
Can I install Windows 7 from a USB stick even though I have the Superdrive?
I have an iMac 21.5inch from Mid 2010 and it currently runs Snow Leopard 10.6.8. I have just purchased the upgrade to Mountain Lion but I have not received the code to install it yet. When I do install it, I'm planning to dual boot my iMac to have Mountain Lion and Windows 7 on it. I have the Superdrive built into the side of the iMac but unfortunately I have run out of discs to burn the official Windows 7 ISO into (from Digital river). The discs cannot be rewritten on because it's a DVD-R so I was wondering if I could install from my 8GB USB stick even though I have a built-in Superdrive. I heard there's an option to do this and I was also wondering if by doing this option, will it automatically put the Windows support software onto it as it says on the second option "Download Windows Support ....."
Also, I have heard my specific iMac can experience a black screen when installing Windows and you need to download some stuff and put it in your USB as it says on the article. Is it possible for me to make my USB bootable by doing the first option in the Bootcamp Assistant as well as put the Windows support software I downloaded from the black screen article into it?Read the Boot Camp Installation Manual http://manuals.info.apple.com/en_US/Boot_Camp_Install-Setup_10.6.pdf.
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My iphone will not recognise my subscription to itunes match even though I have paid for it
Why does my iphone refuse to accept my subscription for itunes match even though my account shows that i have paid for it.
My passwords are the same on both systems and my music is waiting in the cloud but still no go ....can anyone help before I fire the whole lot out of a cannon.iTunes Match is associated with a single iTunes Store account. So make sure you're logging into the mobile store on the iOS device using the same account you used to purchse the service.
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Can not connect to itunes store even though i have wifi connection
my ipad 2 used to be registered to my husbands itunes store but now he has left us and i am trying to sync it to my itunes store.
I have plugged ipad to itunes and synced it.
Apple ID on ipad is showing as mine but when i try to download apps, it says can not connect to itunes store.
i definately have wifi acess as facebook is working.
please helpSaw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
Please help. I recently bought my first Mac (a Macbook Pro 15-in Mid 2012) and my iPod classic will not work properly when I plug it into my computer and open the newest version of iTunes. It played just fine on my old PC with iTunes 10. I have not updated the software on the iPod since I bought it a few years ago and even if I wanted to update it I couldn't becuse once I plug it in it gets stuck saying "syncing with iTunes." Well, I have it manually set so that I can add/delete whenever I want. So I don;t understand why it is giving me this message and getting stuck. I've looked around the web and tried to install iTunes 10 but because I have the newest version already installed it will not let me replace it with 10.
Does anyone know how this can be resolved?
Thanks.Apple doesn't call its portable machines 'notebooks' instead of 'laptops' for nothing - using a MacBook Pro in your lap can cause some burns on your skin, poor ventilation, etc. So use it on a hard flat surface - not your lap, pillows, bedclothes, etc.
As for burning a hole in your screen, you'll have to revisit the Apple Store and see how much they would charge for a new screen. It's likely to be a bit expensive.
And if you've Safari set to re-open tabs when you restart, you can disable this feature -> Safari-Preferences-General.
Good luck,
Clinton -
I have recently sent my laptop for repair and they have completely re booted it. However since I've gotten it back i have downloaded itunes again but the computeer and itunes won't recognise my iphone. Is this a fault with itunes or the laptop?
Hi there bloodparrot,
You may find the troubleshooting steps in the article below helpful.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
-Griff W. -
Credit card charged for movie rental even though I have an iTunes credit. Why?
i have a iTunes credit but I just rented a movie and my credit card was charged instead of using the iTunes credit. How do I use the credit when I have one available?
Hi Harry949,
Welcome to the Support Communities! You are correct. The iTunes Store credit should be applied to the purchase before your credit card.
How iTunes Store purchases are billed - Apple Support
http://support.apple.com/en-us/HT201359
Which payment methods will be used first?
When you make a purchase, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits. Your credit card or PayPal account is then charged for any remaining balance.
The link below will get you in touch with the iTunes Store Support team.
Report an problem with an item you bought from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support
http://support.apple.com/en-us/HT1933
They can review your account with you and make the necessary adjustment.
- Judy -
I have downloaded the ice age village game and am trying to purchase acorns but it keeps telling me that I need to contact Itunes support why when I have credits to make this purchase. I have made this purchase previously.
Contact iTunes support and see if they can tell you : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store
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Can anyone help me with installing itunes on Windows XP? I get a Windows installer error
Many thanks. Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
Hi - I've brought my iphone 5 but cant seem to download my music from my itunes account onto it. I've downloaded the latest version of itunes as i heard this could be a problem but still no joy. The phone tries to sync when i plug it all in to the pc and even has the capacity bar showing about 12gb of audio but there is still nothing downloaded onto the phone.
The only thing i can see that might be causing the problem is that when i go into my itunes account it doesn't show that the iphone 5 is an option is the 'managed device' section but i dont know how i can add the new iphone 5 to this....
Can anyone please advise me on what to do ?
Many thanks !
RazorYou can only sync to one computer/iTunes library. To make this your syncing computer:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
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