Deploy business workflow in CRM 7.0 webUI

Hi experts,
    before i have configured sap business workflow in SAP GUI and also know with portal it will be possible to migrate worklow from GUI to web.
    But CRM 7.0 is based on BSP application, so i want to know how could i migrate workflow from gui to CRM webUI. And if possible pls help to give a estimation on this effort .
    thanks.

Hi,
Check this [Link1|https://wiki.sdn.sap.com/wiki/x/eAIPB ] [Link2|https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/cd76e07d-0c01-0010-298d-f699863f2ce4].
Regards,
Surjith

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Difference between SAP Business Workflow and CRM Workflow

Hello guys,
Is there any difference between SAP Business Workflow and CRM Workflow?
Are there others workflows types in SAP?
In all SAP Workflow Courses (BIT600, BIT601, BIT603, BIT610) only was talked about SAP Business Workflow, and nothing about CRM Workflow.
Thanks a lot!
Kleber

Hello Kleber,
There is not much of the differance between CRM workflows and SAP Business workflows..
Workflows are esentially part of Basis (BC) components and hence its the same across all SAP products as all these products have components of Basis(BC) in them...
To Conclude, SAP Busines workflows and CRM workflows are the same things... However when you work on CRM, the BOR objects would be belonging to CRM and not to ECC... However conceptwise , there in no change at all.. If you learn BIT100......, you can also work on CRM workflows..
Regards,
Anand

Integrating ECC business workflow into CRM

What is the best approach for integrating (or not) ECC business workflow into CRM?
For example, lets say you have an elaborate custom workflow built in ECC for blocked sales orders which triggers a workitem to the CSR user ID into the SAP SBWP inbox.
But now you are implementing CRM and your customer service reps want to "live" in CRM.
So you want them to be aware that they have a blocked order assigned to them in ECC SBWP inbox.
Whats the solution?
Do they have to toggle over and login to ECC, so they have to "work" 2 inboxes?
Is there some solution existing in SAP between these 2 systems that synchs the workflows, such that you can open and process and complete the workflow inside CRM?
Do you have to write some custom "notification" that sends CRM a message letting them know ECC has something?
We have order management in ECC, CRM only being used for service notifications and customer interactions, but CSRs envision "one cockpit" or one inbox for all their to-dos.
We do not use Portals, so the integrated inbox is not an option.

Hi Jason,
Did you find a solution for this ?
I have a similar requirement where i need to trigger a workflow in SAP CRM and i need the approval request to flow to ECC as my approvers work only in ECC and never in CRM !
Is this integration a valid scenario ? and can we configure this ?
It would be of great help you you can share any documents available on the same.,
Thanks & regards
Krishna

BP Monitoring - Business Workflow

Dear all,
I would like to implement BP monitoring for workflow, however I face following problem:
I try to monitor workflow between CRM and ECC (no ALE) based on input of transactions SWI1, SWI2_FREQ, SWI2_DIAG, SWUD. Howevver when I go to Setup Business Process Monitoring I cannot find out which monitoring object to use. I would like to receive an alert when there's the problem with workflow (SWI2_DIAG). What kind of monitoring type is that (application, background, dialog etc.)? How can I get alert based on errornous status of this transaction? Is there a method to get an alert based on that? Is there a report or background job which might be monitored for result? Is there a best practice/examples/templates for the solution?
Any idea?
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First of all, the following plug-ins must be imported into SAP Solution Manager and the connected satellite systems:
ST/PI
ST/A-PI.
In each case, download the most current versions from SAP Service Marketplace. (http://service.sap.com/swdc)
You also require a certification key to be able to use the Business Process Monitoring function in SAP Solution Manager. To obtain a certification key, create a customer message under the SV-SMG-OP component and specify the following information:
Service: Setup Business Process Monitoring (CP_BPM),
System ID: <of the SAP Solution Manager system>,
Installation number: <of the SAP Solution Manager system>.
For detailed information, refer to SAP Note 521820.
if it helpful rewards points are appreciated

Workflow in CRM

Hi,
Can any only please let me know how can i use WORKFLOW IN CRM.
thanks in advance,
Regards,
Kannan.

Hi Kannan,
You can get a lot of information on the Business Workflow from the following customization:
CRM -> Basic Functions -> SAP Business Workflow.
Read all the Performance Assistants and they will be really helpful.
If you are looking at follow up documents as your solutions, please let me know.
Hope it helps.
Regards,
Ankur.

Error while deploying a workflow in OWB

Hi,
I am getting the below error while deploying a workflow in Control Center.
ORA-29532: Java call terminated by uncaught Java exception: java.sql.SQLException: The file /u01/app/oracle/product/11.2.0.2/dbhome_1/owb/bin/admin/rtrepos.properties cannot be accessed or has not been properly created on the server XXXXXX. If the file does not exist or if the database owner (normally user 'oracle') does not have the required file permissions or if the file has not been properly created then the file can be recreated by running the SQL*Plus script /u01/app/oracle/product/11.2.0.2/dbhome_1/owb/rtp/sql/reset_repository.sql (in a RAC environment the file must be manually copied to each server which is used for OWB). Otherwise if using a 10.2 database instance, then please run the SQL*Plus script /u01/app/oracle/product/11.2.0.2/dbhome_1/owb/UnifiedRepos/reset_owbcc_home.sql.
Did any one faced this issue before?
Kindly let me know the steps to resolve the issue.
Thanks.

Hi Vidyanand,
Did you create the runtime access user using the runtime assistant? Did you select the correct runtime repository (if you have more) to associate your runtime access user with?
Note that there are 4 database roles being created when you create a runtime repository owner:
- OWB_A_<runtime repository owner>
- OWB_D_<runtime repository owner>
- OWB_R_<runtime repository owner>
- OWB_U_<runtime repository owner>
If you would grant those roles to a user, then that user becomes an access user for the user with username <runtime repository owner>.
Note that you can also use the runtime repository credentials to connect to the runtime repository for deployment purposes, but you may not want that because of security concerns.
Thanks,
Mark.

SAP Business Workflow and SAP Netweaver Gateway - Missing extensible elements

Hello,
For a mobile project we use SAP Netweaver Gateway in order to retrieve information from workflows stored into SAP Business Workflow.
We are able to retrieve standard informations for a workflow but custom fields added into "Extensible Elements" section are lost when exit SAP NG.
We have checked the configuration of SAP NG (by 4 differents person) and it seems to be OK.
Do you have an idea why the custom fields are lost during SAP NG processing ?
Thanks in advance
Best regards,
Dominique

Hi Dominique,
FYI. SAP Fiori Approve Requests uses task processing service. This may help.
How to display application data in SAP Fiori Approve Requests app
Regards, Masa
SAP Customer Experience Group - CEG

Extended Notifications for SAP Business Workflow

Hi expert,
i need your help!!
i have configured the "Extended Notifications for SAP Business Workflow" with the tnx SWNADMIN and this was successful. I can write emails, but i can read this only on SAP GUI with the tnx SOST. I don't receive email on my email-address.
can you say me, where is the problem?
Thank you in advance
marcel

Hi Marcel
Rope in your Basis Guy!
Basically, your Extended notif part is working fine..... emails reaching SOST is proof. Going out of SAP may need basis config.
What do you see, a yellow triangle or a red light in SOST?
Regards,
Modak

How to use SAP Business Workflow along with Interactive Adobe Form

Hi Experts,
I am working on SAP Business Workflow since last couple of years.
Now i have got a new Project where client wants to use SAP Business Workflow along with Interactive Adobe Form.
I am new to Interactive Adobe Form and Portal thing and i really dont know from where to start.
We have one central system and 2 local systems. when we do create a Material document using adobe form workflow should trigger and notification should go to group of users who can approve or reject it, once they approve it document gets created in central system and replicated to 2 local system through ALE.
In the Local system they do extend the document to different plants, again workflow triggers and notification will go to Managers inbox for the approval.
Once the final approval done data should go and store in SAP.
Now here i have couple of Questions.
1. In SAP R3 Business workflow when i execute the workitem from the inbox i do get the application screen ( i.e. MM01 MRP View ) , what is going to happen if the same case i have with Adobe form?? is it possible or do we have to design a adobe form and we will have to map the fields with backend application??
2. Do i have to maintained 3 separate Org Structure for 3 different system or using UWL i can manage the show
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Thanks in Advance.
Regards,
Manoj

Hi Manoj,
Welcome to ADOBE Forms related Workflow Development. Well, here are my answers.
1) You can go for either go for ISR based development or WD development with Adobe form. In both the cases you can achieve your requirement. Yes, you will have to design the Adobe form and bind the fields to backend.
2) Am not clear or your System landscape to advice you in these regards.
3) Until final Submit/Approval is done, the data can be stored in WORKFLOW CONTAINERS or XML FORM(If you go for ISR based Development).
Hope this helps.
Regards
Raja Sekhar

Create event to start sap business workflow

Hi all,
I'd like to raise an event in java webdynpro which starts a business workflow.
The Workflow already exists, There is a ESS with java webdynpro, which uses floorplan manager. When an employee enters some data in the ESS and clicks on the "Save" button, an event should be raised by the appplication (to start a business workflow)
My problem is, that I don't know:
-How to raise that event in java webdynpro?
-Where to raise that event in java webdynpro?
I've already modified the view, and it works perfectly (If the user clicks on the "Save" button, the entered data transfered to the SAP system.) The application is using the floorplan manager, and I can't find the "Save" button, therefor, can't raise the event, when the user clicks on it

I've already found that description. I set up the FPM in the portal. I registered a new event :
Event type = Save
EventID = "SAVE"
Description = "Save the infotype"
I have a Business Object, in the R/3 system which has an event called ".ON_CHANGE_INFOTYPE" This event starts a workflow.
My question is: How can I start this workflow??
The process should be something like this:
User clicks "Save" on the portal -> The FPM creates the "SAVE" event -> the SAVE event invokes the ONCHANGE_INFOTYPE_ -> the ON_CHANGE_INFOTYPE starts the workflow.
So what should I do? Create the event in the embended view and catch in in the onSAVE method? How can I start the workflow int he R3 system from the java webdynpro portal?

To Get the list of sales orders for a Business partner in CRM.

Hi all
Is there any Function module or BAPI to get the Sales orders for a Business partner in CRM. I know there is a BAPI to get the list of sales orders for a customer in ECC, but I donu2019t know how to get the list of sales orders for a Business Partner in CRM.
Can anybody tell me if there is an inbuilt function module or BAPI available?
If not how can I pick the sales orders of a business partner in CRM? Between which tables should I apply a join and write SELECT statement to get list of sales orders for a business partner in CRM.

Hi Jessica,
Try CRM function module CRM_BUPA_READ_ORDER_OBJECTS.
You'll get a table with the documents associated to that partner, where you can work on.
Kind regards.

I have a query relating to creation of Business Partner in CRM

Hi Group,
I have a requirement that, I need to created a Business Partner in CRM by using a BAPI. I don't have an idea of which BAPI to be used for doing this.
So please kindly provide me the details of the BAPI to fulfil this requirement.
I need your valuable suggestions on this issue.
thanks in advance.
Regards,
Vishnu.

Vishnu,
You can use 'BAPI_BUPA_CREATE_FROM_DATA' to create BP's in CRM .
Look under CRM General&Framework forum,search for this BAPI you get tons of threads with examples.
Thanks,
Thirumala.

Mapping between ICProfiles in CRM 5.0 VS Business role in CRM 7.0

We're upgrading CRM Webclient UI from CRM 5.0 to CRM 7.0. As per Upgrade Master Guide, there is listing of Migration activities. We're working on Migration Activities for IC Profiles in CRM 5.0 to Business Role in CRM 7.0.
Please advise us how to do mapping to set up Business Profiles on the basis of IC Profiles in CRM 5.0
Thanks,
Saeed

This issue has been resolved. MAy be closed.
This is manual mapping process

SAP CRM 7.0 WEBUI erroring out while trying to open URL link

We have recently upgraded our CRM system from 6.0 to 7.0. I am currently facing an issue with CRM 7.0 WebUI where I am trying to click on the URL link attached to the activity. When I Click on any URL to open. The link does not open and we get a javascript:void(0) error on the screen.
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Browser
In
Network
Out
of Network
IE8
Does not work
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IE9
Works if you click on the link, go back to home screen, come back to
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Does not work
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Works
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Arun - Thanks a million. You saved me Nine. It worked.
Could you also please tell me how to rename (Technical) a Query or is it still "Save the Query As" the only way...?
Points already assigned.
Thanks,
Chandu

Initial Load of IS-U business partners to CRM - wrong business partner cat

Hi Gurus,
when donwloading CUSTOMER_MAIN from R/3 to CRM
Where is determined that the business partner in CRM should be created in the business partner category 'Person'?
We have the problem that all our business partners in CRM are now 'Organizations' (but were sold-to-parties in R/3 with account group DEBI)
PIDE - setting is:
R/3 account group DEBI ---> classisifaction 'B' ('Customer')
In the customizing of the business partner roles for the role type CRM000 (and for all the others) Organization, Person and Group is all allowed by default.
The download itself and the number ranges work fine.

The reason for the problem is unknown but a workaround is to first initial load BUPA_MAIN instead of CUSTOMER_MAIN, then the right business partner category is taken by the system

Deploy business workflow in CRM 7.0 webUI

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