Deploy Creative Cloud apps to a "imaged/cloned" lab environment

How do I deploy Creative Cloud apps to a "imaged/cloned" lab environment with "multiple users" on each machine.

Check out the CC Packager and the Enterprise Deployment forum.

Similar Messages

  • I've downloaded the creative cloud app and the photoshop. Now, how do i open the photosop?!! tried clicking on the image but nothing happen.

    I've downloaded the creative cloud app and the Photoshop. Now, how do i open Photoshop?!! tried clicking on the image but nothing happen.

    Thank you so much. I finally got it to work. I don't know why it has to be such an ordeal when it comes to Adobe products!
    Todd
    Todd McVey
    Art Direction
    201-723-0104
    [email protected]
    www.toddmcvey.com
    @mctwitthis

  • Creative Cloud (app) crashes on startup after update

    After the last update (which probably went wrong), creative cloud application (the menubar app) crashes on startup.
    I've tried uninstalling (uninstaller stalls) and running Creative Cloud Cleanup Tool but to no avail.
    Below I've included  an excerpt of the crash report from the log (I could post the complete log report but that seems to cause troubles posting).
    Anybody have any suggestions?
    Process:         Creative Cloud [38993]
    Path:            /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/MacOS/Creative Cloud
    Identifier:      com.adobe.acc.AdobeCreativeCloud
    Version:         1.7.2.419 (???)
    Code Type:       X86 (Native)
    Parent Process:  launchd [246]
    Responsible:     Creative Cloud [38993]
    User ID:         501
    Date/Time:       2014-09-07 11:10:17.416 +0200
    OS Version:      Mac OS X 10.9.4 (13E28)
    Report Version:  11
    Anonymous UUID:  6E543C7B-7F96-DDC0-12C2-F9018C309437
    Crashed Thread:  39
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x00000000ab2ad4ca
    VM Regions Near 0xab2ad4ca:
        Submap                 00000000a1911000-00000000a1a00000 [  956K] r--/rwx SM=PRV  process-only VM submap
    --> Submap                 00000000a1a00000-00000000b0000000 [230.0M] r--/rwx SM=SHM  machine-wide VM submap
        __UNICODE              00000000a5911000-00000000a5999000 [  544K] r--/r-- SM=COW  /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    Thread 0:: CrBrowserMain  Dispatch queue: com.apple.main-thread
    0   libsystem_kernel.dylib         0x97151f7a mach_msg_trap + 10
    1   libsystem_kernel.dylib         0x9715116c mach_msg + 68
    2   com.apple.CoreFoundation       0x913a0bf9 __CFRunLoopServiceMachPort + 169
    3   com.apple.CoreFoundation       0x913a01d1 __CFRunLoopRun + 1393
    4   com.apple.CoreFoundation       0x9139f9ea CFRunLoopRunSpecific + 394
    5   com.apple.CoreFoundation       0x9139f84b CFRunLoopRunInMode + 123
    6   com.apple.HIToolbox           0x929bab5d RunCurrentEventLoopInMode + 259
    7   com.apple.HIToolbox           0x929ba8e2 ReceiveNextEventCommon + 526
    8   com.apple.HIToolbox           0x929ba6bd _BlockUntilNextEventMatchingListInModeWithFilter + 92
    9   com.apple.AppKit               0x972eb349 _DPSNextEvent + 1602
    10  com.apple.AppKit               0x972ea870 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
    11  com.apple.AppKit               0x972dd15c -[NSApplication run] + 727
    12  libcef.dylib                   0x032c9287 0x2ec8000 + 4199047
    13  libcef.dylib                   0x032c8d5c 0x2ec8000 + 4197724
    14  libcef.dylib                   0x032fa3a1 0x2ec8000 + 4400033
    15  libcef.dylib                   0x0331293e 0x2ec8000 + 4499774
    16  libcef.dylib                   0x032f9ada 0x2ec8000 + 4397786
    17  libcef.dylib                   0x0398675f 0x2ec8000 + 11265887
    18  HEX.dylib                     0x02245a23 HEXMessageProcessor::runLoop(std::string const&) + 403
    19  HEX.dylib                     0x02238743 0x2232000 + 26435
    20  HEX.dylib                     0x0224b6ad HEXMessageProcessor::processMessage(std::string const&, std::string const&, ProcessMessageOutput&, MessageObject const&) + 77
    21  HEX.dylib                     0x02236ef6 processMessage + 230
    22  NXGCore.dylib                 0x00221eab ExternalGateway::sendMessageToApplet(MessageObject const&, MessageStruct const*, bool (**)(void const*), char const**) + 635
    23  NXGCore.dylib                 0x00221a17 ExternalGateway::handleMessage(MessageObject const&, MessageStruct const*, bool (**)(void const*), char const**) + 151
    24  NXGCore.dylib                 0x00222392 ExternalGateway::processMessageFromOutside(MessageStruct const*, bool (**)(void const*)) + 354
    25  NXGCore.dylib                 0x0020b07a processMessage + 42
    26  com.adobe.acc.AdobeCreativeCloud 0x00063938 0x5d000 + 26936
    27  com.adobe.acc.AdobeCreativeCloud 0x00067661 0x5d000 + 42593
    28  com.adobe.acc.AdobeCreativeCloud 0x0005ffd6 0x5d000 + 12246
    29  com.adobe.acc.AdobeCreativeCloud 0x0005f093 0x5d000 + 8339
    30  com.adobe.acc.AdobeCreativeCloud 0x00064038 0x5d000 + 28728
    31  com.adobe.acc.AdobeCreativeCloud 0x0005ecd5 start + 53
    Thread 39 Crashed:
    0   libstdc++.6.dylib             0x9718d6c4 std::string::find(char const*, unsigned long, unsigned long) const + 14
    1   com.adobe.AAM.AdobeUpdaterCoreFramework 0x0c9e2b9e ThreadGetAvailableUpdates::ThreadProc() + 16172
    2   com.adobe.AAM.AdobeUpdaterCoreFramework 0x0c9e99a1 ESDThread<ThreadGetAvailableUpdatesStatus>::ESDThreadFunctorDelegate<ThreadGetAvailableUp datesStatus>::operator()() + 51
    3   com.adobe.AAM.AdobeUpdaterCoreFramework 0x0c9e97c4 boost::detail::thread_data<ESDThread<ThreadGetAvailableUpdatesStatus>::ESDThreadFunctorDe legate<ThreadGetAvailableUpdatesStatus> >::run() + 22
    4   com.adobe.AAM.AdobeUpdaterCoreFramework 0x0ca87b1b thread_proxy + 73
    5   libsystem_pthread.dylib       0x90deb5fb _pthread_body + 144
    6   libsystem_pthread.dylib       0x90deb485 _pthread_start + 130
    7   libsystem_pthread.dylib       0x90df0cf2 thread_start + 34
    Thread 40:
    0   libsystem_kernel.dylib         0x97156b76 __semwait_signal + 10
    1   libsystem_c.dylib             0x969e6fb7 nanosleep$UNIX2003 + 219
    2   libsystem_c.dylib             0x969e6e62 usleep$UNIX2003 + 60
    3   AppsPanelIL.dylib             0x0c3585c8 UpdaterCoreHelper::ProgressUpdatesCallback(bool) + 2248
    4   AppsPanelIL.dylib             0x0c3573e3 0xc263000 + 1000419
    5   AppsPanelIL.dylib             0x0c360d6c timerThread(void*) + 76
    6   AppsPanelIL.dylib             0x0c39a950 threadProcHandlerMac(void*) + 48
    7   libsystem_pthread.dylib       0x90deb5fb _pthread_body + 144
    8   libsystem_pthread.dylib       0x90deb485 _pthread_start + 130
    9   libsystem_pthread.dylib       0x90df0cf2 thread_start + 34
    Thread 39 crashed with X86 Thread State (32-bit):
      eax: 0x7d20ff10  ebx: 0x0cc8a6d8  ecx: 0x0cc8a6d8  edx: 0x0cc8a6d0
      edi: 0x0c9dec83  esi: 0xab2ad4d6  ebp: 0xb6cad228  esp: 0xb6cad200
       ss: 0x00000023  efl: 0x00010286  eip: 0x9718d6c4   cs: 0x0000001b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000023   gs: 0x0000000f
      cr2: 0xab2ad4ca
    Logical CPU:     7
    Error Code:      0x00000004
    Trap Number:     14
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 3
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 516725
        thread_create: 6
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=251.6M resident=103.3M(41%) swapped_out_or_unallocated=148.3M(59%)
    Writable regions: Total=328.1M written=28.3M(9%) resident=63.8M(19%) swapped_out=0K(0%) unallocated=264.3M(81%)
    REGION TYPE                      VIRTUAL
    ===========                      =======
    CG backing stores                  1484K
    CG image                           2296K
    CG raster data                       24K
    CG shared images                    196K
    CoreAnimation                      2432K
    CoreAnimation (reserved)              8K        reserved VM address space (unallocated)
    CoreServices                        128K
    Foundation                            4K
    IOKit                              5192K
    IOKit (reserved)                     64K        reserved VM address space (unallocated)
    Image IO                           4208K
    Kernel Alloc Once                     4K
    MALLOC                            159.3M
    MALLOC (admin)                       48K
    Memory Tag 242                       12K
    OpenGL GLSL                        1280K
    Stack                             195.2M
    VM_ALLOCATE                        17.0M
    WebKit Malloc                      1216K
    __DATA                             17.3M
    __IMAGE                             528K
    __IMPORT                              4K
    __LINKEDIT                         52.2M
    __OBJC                             2504K
    __PAGEZERO                            4K
    __TEXT                            199.4M
    __UNICODE                           544K
    mapped file                       158.0M
    shared memory                        68K
    ===========                      =======
    TOTAL                             820.0M
    TOTAL, minus reserved VM space    820.0M

    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Creative Cloud App not working / nothing shows up

    I think the image shows much of my problem. I start the creative cloud app, but nothing shows up. Therefor I cannot install/update anything anymore.
    Re-install did not fix this issue.
    Using Win8.
    Anybody has a clue?

    Hi Ski-Devil.de,
    Welcome to Adobe Community.
    kindly try the following steps and let us know if this resolved the problem for you
    Close the Creative Cloud application.
    Navigate to the OOBE folder.
    Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
    Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE folder
    Delete the opm.db file.
    Launch Creative Cloud.
    Regards,
    Kartikay Sharma

  • The Creative Cloud App for desktop can't be installed on my Macbook pro

    I've have bought the Photoshop + Lightroom applications via the creative cloud. I can download the installion file for Crative Cloud app for desktop and I can start the installation process but it is interrupted halfway through with a message saying "The following problem have encountered: Creative Cloud for desktop could not be installed". There are no hints for any solution. I've tried to use Opera instead of Safari but the same thing happens. Is there anyone that knows what the solution for this problem is? Sincerely Lars

    Thank you! You solved the problem!! /Lars
    3 jan 2014 kl. 22:34 skrev AMreso <[email protected]>:
    Re: The Creative Cloud App for desktop can't be installed on my Macbook pro
    created by AMreso in Creative Cloud Download & Install - View the full discussion
    Rename OOBE folder with OOBEOLD ( Mac HD/Library/Application Support/Adobe/OOBE folder )
    Run the Adobe cleaner ( http://helpx.adobe.com/content/dam/help/en/support/AdobeCreativeCloudC leanerTool.dmg )
    Remove Adobe application Manager/Adobe creative cloud .
    Restart the computer and redownload Adobe Creative cloud and install it.
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5978280#5978280
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  • "Download Error" in Creative Cloud App

    Help! Creative cloud no longer shows the apps that need to be updated. It just gives me this message "Download Error. Press retry to try again or contact customer support." Every time I click on "Reload Applications," it just gives me the same message. See image below.
    This has been happening for a month. I've restarted my mac and uninstalled & reinstalled Creative Cloud, but it didn't fix the issue. Log in info are all correct as well as billing info.

    I tried downloading the update in a new Admin account and it WORKED!
    For anyone else having the same problem, here is the other stuff that I tried that didn't work:
    - Changing from WiFi to wired internet connection. The wifi is running through an Apple AirPort station, with all the ports that Adobe uses open.
    - I looked up the permissions on my Library and they were set to Read/Write and still I couldn't download the update
    - I'm not running any security software that could be interfering with the download.
    - Deleting and reinstalling the Creative Cloud app didn't help.
    When I tried downloading Creative Cloud apps for the first time, it wouldn't work at my office so I had to take the computer offsite. It worked perfectly. I talked to IT support at work and they couldn't find any reason that a network setting was keeping the download from happening here. Still a mystery.
    For clarification, I was always able to sync fonts with Typekit through the CC app, just couldn't download PS and AE updates. I still haven't tried file sync with CC.
    Thanks for the help Adobe people!

  • I installed Photoshop CC (2014) yesterday through the Creative Cloud app. Now, when in Lightroom when I go to "edit in"and select Photoshop CC (2014) and click on "edit copy with Lightroom adjustments",  it opens Photoshop CC (2014) but my photo doesn't s

    I installed Photoshop CC (2014) yesterday through the Creative Cloud app. Now, when in Lightroom when I go to "edit in"and select Photoshop CC (2014) and click on "edit copy with Lightroom adjustments",  it opens Photoshop CC (2014) but my photo doesn't show up?  My photo does show up when I click on "edit copy" or "edit original".
    How can I correct that so that I can open up a photo from Lightroom WITH the Lightroom adjustments? Thanks!

    I'm having a similar problem, but only with jpg's. I have PS CS6, CC, and CC 2014. Other image file formats function normally with regard to the "open with" list. PS CC 2014 appears on the list. But with jpg's only PS CC appears on the "open with" list and 2014 can't be added by the browsing for it.
    The curious thing is that if I have any of the three versions of Photoshop open, click on Photoshop CC in the "open with" list, the image opens in whatever version is already open on my computer. This is true of all image formats. No matter which version I pick from the "open with" list it opens in the currently running program. I use only the latest version so keeping it open all the time is an easy work around. I won't uninstall any of the earlier versions lest more file association quirks result. it would be nice to have this matter fixed.

  • How to remove update notices in Creative Cloud app?

    I want my team to stay on InDesignCC for the time being (not InDesignCC2014). Is there a way to remove/hide/demote/ the persistent UPDATE 2014 notices at the top of the Creative Cloud app? Creative cloud for Teams.

    Moving this discussion to the Enterprise Deployment for Creative Cloud, Creative Suite forum.

  • Sharing a ZIP file is not available with the Creative Cloud App for iOS

    I can't share a ZIP file via Creative Cloud App for iOS. Why?

    Thank you! You solved the problem!! /Lars
    3 jan 2014 kl. 22:34 skrev AMreso <[email protected]>:
    Re: The Creative Cloud App for desktop can't be installed on my Macbook pro
    created by AMreso in Creative Cloud Download & Install - View the full discussion
    Rename OOBE folder with OOBEOLD ( Mac HD/Library/Application Support/Adobe/OOBE folder )
    Run the Adobe cleaner ( http://helpx.adobe.com/content/dam/help/en/support/AdobeCreativeCloudC leanerTool.dmg )
    Remove Adobe application Manager/Adobe creative cloud .
    Restart the computer and redownload Adobe Creative cloud and install it.
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5978280#5978280
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5978280#5978280
    To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5978280#5978280. In the Actions box on the right, click the Stop Email Notifications link.
    Start a new discussion in Creative Cloud Download & Install at Adobe Community
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  • Adobe Creative Cloud Apps "Download Error"

    I wonder if anyone can help?
    I recently migrated my iMac, which had Creative Cloud setup all fine, to a new iMac. Both run OSX Mavericks.
    The new one was having initial problems opening any creative cloud apps that had been migrated over, including CC Manager itself.
    I tried uninstalling and re-installing, but no change. I resorted to manually binning all Adobe files and starting again.
    This appeared to initially work and I downloaded CC manager, got that running without errors and also downloaded Photoshop without a problem.
    However, there was a Photoshop 'Update' available almost immediately which I downloaded and since doing this, I now get an error on the CC Manager's 'Apps' tab.
    I have tried the 'Reload Applications' button but that has no effect.
    My Photoshop still appears to be working fine but I yet need to download Indesign and Flash and others from CC Manager.
    Any ideas?
    Thanks in advance for any suggestions.

    Did you run the cleaner after uninstalling and before reinstalling?
    -http://forums.adobe.com/thread/1408331?tstart=0
    -http://forums.adobe.com/thread/1398961?tstart=0
    -and http://helpx.adobe.com/creative-cloud/help/install-apps.html
    -using the cleaner after uninstalling and before reinstalling will usually help
    -http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  • Adobe 2014.1 Not Showing in Adobe Creative Cloud App

    Hi Folks,
    I previously opened a similar discussion. Re: 2014.1 App Updates Not Showing Up in Creative Cloud. The solution in the aforementioned discussion does not work in this new context.
    1. Reimage laptop with clean Mavericks 10.9 install, with Adobe CC preinstalled using CCP 1.4 and pre serialized.
    2. Enter my Adobe ID into Adobe Creative Cloud App. My Adobe ID has a valid CC subscription.
    3. Adobe 2014.1 app updates do not show up, except for Muse 2014.
    4. The Adobe Creative Cloud App did not think that Photoshop or any of the other Adobe CC Apps were installed, because I was given the option to "Install Photoshop"
    5. So, I "installed" Photoshop from the Adobe CC app. Still no updates
    6. Uninstall, reinstall. No updates.
    7. Checked for the existence of AdobeUpdaterAdminPrefs.dat in
    Location: <Startup Disk>/Library/Application Support/Adobe/AAMUpdaterInventory/1.0/AdobeUpdaterAdminPrefs.dat
    This file does not exist on my system: it's just not there. So that fix will not work.
    8. And yes, I logged in and out of Creative Cloud, and Quit the Adobe CC app and restarted. No luck.
    Help.
    A.

    I am not sure about the CC Packager so the following is more general:
    What version of PS do you actually have installed? 
    PS CC 2014.2.1 is the current version.
    Here are links to various updates to see what the current versions are:
    http://prodesigntools.com/adobe-cc-2014-updates-links-mac.html

  • Creative Cloud Apps Telling Me I am in Trial Mode. Help!

    First time I have had an issue with my Creative Cloud subscription apps. My account is in good standing since May. On a Mac running 10.6.8
    As of this morning, when I try opening any of my Creative Cloud apps, I receive a notification saying "Sign In Required" -- We will now register your trial to your Adobe ID.
    I installed the most recent updates on Monday, Dec. 17. After installation, I had no problems opening the software.
    This morning, I launched Adobe Photoshop CS6 (ver 13.1.0) with no problems. Then, when I went to launch Adobe Illustrator (ver 16.2.0) I received the dialog saying "Sign In Required" for all my apps.
    When I click the "sign in" button, it opens the apps in "tryout mode". When I quit and reopen Photoshop, InDesign, Illlustrator there is a window asking me to either license the software, or continue the trial. When I click "License This Software," it tells me sign in is required so I hit "sign in." But this then prompts me for a "serial number" -- which Creative Cloud subscribers don't have. And now all of my software is doing this.
    Please...any help would be appreciated!!

    Spoke with a very nice gentleman from Adobe Creative Cloud support.
    He suggested, when you get to the "Sign In" page, to click "Not my Adobe ID" and it will take you to a page to sign in with your Adobe ID.
    This worked!
    He said that the recent updates had caused a glitch that was a "known issue."
    Hope this helps someone else!

  • Downloading the Adobe Creative Cloud app opens Adobe Product Manager but never updates it

    I've tried seveal times to download the Adobe Creative Cloud app but each time it opens Adobe Product Manager and then never updates APM to the Creative Cloud app nor does it give me any options to install the CC app.  Note: I've used adobe cleaner to clean my manager and did a fresh install of the latest Adobe Product Manager.  This allowed me to at least see all of the other CC programs and install several of them.  Its my understanding that APM is suppose to update itself to the CC app but it never does.  I'd really like to have the CC app to interact with the cloud as is intended.  plz advise and help.

    Nickpl the forums are fairly active right now.  You may want to take a look at the topics listed under the annoucements and within the FAQ Creative Cloud Download and Install forum - http://forums.adobe.com/community/download_install_setup/creative_cloud_faq while you wait.  We are updating these areas with any new issues or solutions which are being discovered.

  • Adobe Creative Cloud App Cannot Connect to Server

    After updating the Adobe Creative Cloud update manager, I can no longer log on to the server.  I assume that since the App Manager disappeared after the update, the new Adobe Creative Cloud app replaces it.

    Hi Blaylockimagery,
    What is the exact error message you are getting? If I understand correctly you were able to update Adobe Application Manager to the Creative Cloud desktop app but the desktop is not working because of a server error. That right?
    This doc might be related?
    http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
    or
    Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -Dave

  • Updating the Adobe Creative Cloud App via AUSST

    Recently I began rolling out the full CC suite to my mac users pointing to an AUSST server which seems to run fine for updating some of the CS5/etc products.
    My primary reason to roll things this way is so I can set scripts to automate their updating of software as they do not have local admin permissions.
    After the install, the Creative Cloud app that lives in the status bar prompts wanting to be updated. If I select no/quit and then call RemoteUpdateManager it does not find an update for this application.
    To update this application requires admin priv's which sort of negates me rolling these apps out in this mannor. Did I miss something somewhere?

    We are having the same issue.  To avoid manually entering administrator credentials on each mac every couple days, wWe started using RUM.  RUM works great with updating the individual apps (like Photoshop and Illustrator) but, it does not update the CreativeCloud.app.  So, every couple of days, the IT department gets a call from each Mac/CC user to enter the administrator credentials so the CreativeCloud.app can make changes to the system.   The defeats the purpose of using RUM.   Is there no way to remotely update the individual applications AND the update/install the CreativeCloud.app? 

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