Deploy Monitoring server issue

Hi All,
When i try to deploy the monitoring server this error message appear all the time
Cannot access LcsCDR or QoEMetrics on Monitoring back-end database
But LcsCDR and QoEMetrics are created.
Do you have encountered this issue, and know how to solve that?
Thanks

Hi,ODE AMA,
So now your question is Monitoring Server Reporting service deployment issue,right?
Make sure the account you used to deploy Monitoring Server reporting service has the required permission of your Monitoring Database,details you can check Terence Luk's
blog post.
Also please make sure the 1433 port is opened on your database server.
B/R
Sharon
Sharon Shen
TechNet Community Support
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question.

Similar Messages

Issue when trying to deploy Monitoring Server Reports on Deployment Wizard

Hi all.
I have to install the Monitoring Server Role on a server that already has the Lync Server 2010 up and running.
I'm new to Lync Server so my experience with the product is limited, so I need some help with an issue.
I followed the Deployment Guide and for now I managed to do the following:
- Installed an SQL Server 2008 Standard with SP1 with SSRS also;
- Updated the Topology to include a Monitoring Server, and also published the new topology;
- Installed the new components of the monitoring server.
I can also refer that the SQL Server Instances and Lync Server Front-End are in the same server h where I'm installing the monitoring server, and there is only one Front End Pool.
As far as I can tell everything was successfully done, and I couldn't find any errors until now.
And finally the issue appeared when I wanted to deploy the Monitoring Server Reports to the Reporting Services Server.
In the deployment Wizard of the Lync Server 2010 the link for that option is disabled, no further information is given.
I tried to find on the ISO and .exe or .msi files that could deploy the reports, but could not find any.
I believe it isn't a problem of permissions of the user because i followed the documentation.
I hope someone can help me find the problem, and if possible a solution for it.
Best regards.

Hi,
From your description above, it is a Lync Server 2010 Enterprise Edition and you deploy Monitoring Server in the same Server with FE Server.
If it is the case, you may meet unknown issues as you must deploy Monitoring Server on a separate Server. You can only collocate Monitoring Server with Archiving Server.
Please try to delete the Monitoring Server configuration in Lync Topology and then republish topology, and rerun Step 2. After these, please deploy Monitoring Server with a Separate Server and test if the issue happen again.
More details:
https://technet.microsoft.com/en-us/library/gg398102(v=ocs.14).aspx
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Error while Deploying Monitoring Server Reports!

Hi,
Trying to install the monitoring role with reporting services but must have missed one or several steps! :)
Have 1 standard edition server and 1 server running Lync monitoring and SQL (that I installed myself, hopefully correct)
Have installed SQL with instance LYNCSQL\LYNSQL (also checked the reporting services feature)
Have intalled the Standard Edition server
Have installed the Monitoring role
Now I want to "Deploy Monitoring Server Reports" from the Lync Server Deployment Wizard.
Specifying Monitoringserver with FQDN (the same server as the acctual SQL server)
Specifying LYNCSQL\LYNCSQL as the Instance\InstanceID
Specifying the systemaccount that I added during the SQL server installation
Don't specifying any usergroup
Receiving the following error:
Could not get objects from namespace root\Microsoft\SqlServer\ReportServer. The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)Cannot get the ReportServerWebService
URL. Verify that Reporting Services is deployed and configured properly on the target SQL instance:"LYNCSQL\LYNCSQL", and that WMI is included on the exception list of firewall setting on the server that is running Reporting Services.Invalid parameter
Windows Firewall is Off!
SQL Server 2008 x64 SP2
When looking in the Lync Server Console I see green status of Standard Edition and the Monitoring Server, but from my LYNCSQL\LYNCSQL i have status of N/A.
Where to start? :)
Update:
Logged on to the Reporting services configuration manager and here are the settings:
Use Built in Account: Local System -> correct or should it be sys.lyncsql as I mentioned before?
Virtual Directory: ReportServer_LYNCSQL
URL: http://servername:80/ReportServer_LYNCSQL
SSL: Not Selected

Hi,
Firstly, you need make sure Web Service URL and Report Manager URL could be opened in both Lync FE and SQL server.
If prompt authentication chanllenges you have to change the built in account with "Network Service".
Furthermore, make sure firewall is turned off when troubleshooting to rule out ports and connection issue.
Update let us know.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
Hi Ben,
I have a similar problem where I cant deploy reports. Also, I´m prompted when trying to access /Reports and /ReportsServer using IE on reporting services server.
What do you mean with change the built in account with "Network Service ?
Chech my thread:
http://social.technet.microsoft.com/Forums/en-US/ocsmonitoring/thread/7e213177-9e61-4859-b2a8-301813c4298d
Best regards, Daniel
www.twitter.com/danielullmark

Regarding Sun Java System Application Server Issue with JVM

Regarding Sun Java System Application Server Issue with JVM
Hi
I have installed SJSAS9.1 on solaris system. I m trying to deploy war file which i compiled in windows enviorment by jdk1.5.0_05. Every time i got the following error :
type Exception report
message
descriptionThe server encountered an internal error () that prevented it from fulfilling this request.
exception
org.apache.jasper.JasperException: PWC6033: Unable to compile class for JSP
PWC6199: Generated servlet error:
[javac] javac: invalid target release: 1.5
[javac] Usage: javac
[javac] where possible options include:
[javac] -g Generate all debugging info
[javac] -g:none Generate no debugging info
[javac] -g:{lines,vars,source} Generate only some debugging info
[javac] -nowarn Generate no warnings
[javac] -verbose Output messages about what the compiler is doing
[javac] -deprecation Output source locations where deprecated APIs are used
[javac] -classpath Specify where to find user class files
[javac] -sourcepath Specify where to find input source files
[javac] -bootclasspath Override location of bootstrap class files
[javac] -extdirs Override location of installed extensions
[javac] -d Specify where to place generated class files
[javac] -encoding Specify character encoding used by source files
[javac] -source Provide source compatibility with specified release
[javac] -target Generate class files for specific VM version
[javac] -help Print a synopsis of standard options
note The full stack traces of the exception and its root causes are available in the Sun Java System Application Server 9.1 logs.
I have cheked jvm version on both system the only difference is :
Solaris points to jdk 1.5.0_09
Windows point to jdk1.5.0_05
Even i tried to run blank jsp also but again i got the same error.
Can any help me to sort out the problem or give me any idea so i can do something by my own.
Thanks in Advance
Gagan

Do you have ANT installed and available?
Thanks,
Kedar

Reg. JNDI error when starting monitor server

Hi all,
I am installing CCMS for our CRM4.0 Server. At one point of the installation, it asks to start the monitor server. When I start the monitor.bat it throws a error saying "<b>Cannot Connect to Cluster , beacuse of null. ID003814 : JNDI exception in getinitialContext of InitialContextFactoryImpl</b>".
Can anyone please throw some light on this?
Thanks in advance,
Krishna Karthik P

Stop the existing IS & AS as root or kill the (ois_server,aaa_server) process manually since the pid, pid_watchdog process are catch hold by root user. Logon as normal oracle user and issue the command start_ois_sever_nptl.

WDS Server Service won't start - 'An error occurred trying to start the Windows Deployment Services Server.'

I'm having issues installing starting the WDS server service on Win 2008 R2, this is happening on multiple (all 2008 R2) systems on this domain so I'm beginning to think it's either AD or network related, in event viewer I get the following error.
'An error occurred trying to start the Windows Deployment Services Server.'
Error Information: 0x0906
EventID : 257
single domain, single forest, 2008 R2 functional level, both system are virtual plugged into same vswitch on a flat network.
any ideas what might be the issue? I've never had an issue getting this working on many occasions before today and I've come to many a dead end looking at other articles thus far...
With WDS tracing enabled I get the following error information:
[4304] 09:22:11: ===>Starting logging of module [WDSServer]
[4304] 09:22:11: [UDPPorts] Policy: 1, Dynamic Port Range: 64001-65000.
[4304] 09:22:11: [RPC] Using Tcp Port 5040 for Rpc Calls.
[4304] 09:22:11: [RPC] Client Impersonation Logging=Disabled
[4304] 09:22:11: [RPC] Host Name: sccm.domain.local
[4304] 09:22:11: [RPC] NTLM/Kerberos Spn: ldap/sccm.domain.local
[4304] 09:22:11: [RPC] Initialized
[3756] 09:22:11: [RPC] Server Started.
[4304] 09:22:11: [BINLSVC][RPC][Ep={5F4FB9F0-C0E3-41C1-AA00-9A7C690AC3A3}] Registered
[4304] 09:22:11: [BINLSVC] Provider Initialized.
[4304] 09:22:11: [WDSDDPS][RPC][Ep={FA0A27E1-C2BA-4B3B-94B2-025E82FFAA6D}] Registered
[4304] 09:22:11: [WDSDDPS][RPC][Ep={011D24AC-CB3A-4739-A339-5D2E1B5306CE}] Registered
[4304] 09:22:11: [51][WDSDDPS] [d:\w7rtm\base\ntsetup\opktools\wds\ddp\server\ddpprovider.cpp:196] Expression: , Win32 Error=0x906
[4304] 09:22:11: [WDSDDPS][RPC][Ep={FA0A27E1-C2BA-4B3B-94B2-025E82FFAA6D}] Closed
[4304] 09:22:11: [WDSDDPS][RPC][Ep={011D24AC-CB3A-4739-A339-5D2E1B5306CE}] Closed
[4304] 09:22:11: [d:\w7rtm\base\ntsetup\opktools\wds\wdssrv\server\src\wdsprovider.cpp:144] Expression: , Win32 Error=0x906
[4304] 09:22:11: [WDSDDPS] Initialization Failed (rc=2310)
[4304] 09:22:11: [d:\w7rtm\base\ntsetup\opktools\wds\wdssrv\server\src\wdsprovhdl.cpp:172] Expression: , Win32 Error=0x906
[4304] 09:22:11: [WDSDDPS] Deleted.
[4304] 09:22:11: [d:\w7rtm\base\ntsetup\opktools\wds\wdssrv\server\src\wdsservice.cpp:178] Expression: , Win32 Error=0x906
[4304] 09:22:11: [Udp] Listen Shutdown.
[3756] 09:22:11: [RPC] Server terminated (rc=0)
[4304] 09:22:11: [RPC] Listen Stopped.
[4304] 09:22:11: [BINLSVC] Shutting down
[4304] 09:22:11: [BINLSVC][RPC][Ep={5F4FB9F0-C0E3-41C1-AA00-9A7C690AC3A3}] Closed
[4304] 09:22:11: [BINLSVC] Deleted.

It seems I've found out the solution myself, the issue seems to be caused when DHCP and WDS are on the same server, The installation must identify this during the first installation of WDS but not on subsequent installations, the method to
get it working again is:
1.
Install WDS Role (using defaults)
2.
Make the following registry change:
HKLM\SYSTEM\CurrentControlSet\services\WDSServer\Providers\WDSPXE\UseDhcpPorts = 0
3.
Run the following command line to initialize Windows Deployment Services:
wdsutil /initialize-server /reminst:D:\RemoteInstall
4.
Run the following command to enable the DHCP port registry setting
wdsutil /Set-Server /UseDHCPPorts:No /DHCPOption60:Yes

Sorry, we are having some temporary server issues. You can work off line if you plan to insert pictures from your computer

We have about 200 users that connect to three terminal servers. On the servers we have Office 2013 installed. Several users are stating that when they attempt to search for templates or insert Online Pictures, they are getting error messages of "Sorry,
we are having some temporary server issues. You can work off line if you plan to insert pictures from your computer"
Remember, they are connecting to a terminal server, all have roaming profiles, and for some users this works fine.
We've Googled the error message and found no help. A lot of responses was to reset the IE settings, which we've tried to no avail.
Also as a test, we took one of the users that was having the issue and deleted their profile. When they logged back on the server, the same problem occurred again.
We're currently at a loss as to why it works for some users and not others?
Any ideas out there?

You can refer to this link and find the possible solution which is to delete the offending registry key:
HKCU\Software\Microsoft\Office\15.0\Common\Internet\WebServiceCache\AllUsers\office15client.microsoft.com
http://angrytechnician.wordpress.com/2013/05/15/office-2013-error-sorry-we-are-having-some-temporary-server-issues/
There we can also find information about deploying logon script to all roaming profile users to resolve this issue.

Deploy Monitoring reports Fail Cannot get the ReportServerWebService URL

Hi, I am deploying the monitoring reports in a single host different to FE or Backend
When I launch the wizard the installation fail with the message:
> Deploying Monitoring Reports... This might take a few minutes.
The Monitoring Database is using SQL instance "mendbsql3\ARCHLYNC2013".
The data source is using SQL instance "(local)\ARCHLYNC2013".
System.Runtime.InteropServices.COMException (0x800700A4)   at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr
errorInfo)   at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()   at Microsoft.PowerShell.Commands.GetWmiObjectCommand.BeginProcessing()System.Runtime.InteropServices.COMException (0x800700A4)
at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)   at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()   at Microsoft.PowerShell.Commands.GetWmiObjectCommand.BeginProcessing()System.Runtime.InteropServices.COMException
(0x800700A4)   at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)   at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()   at Microsoft.PowerShell.Commands.GetWmiObjectCommand.BeginProcessing()System.Runtime.InteropServices.COMException
(0x800700A4)   at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)   at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()   at Microsoft.PowerShell.Commands.GetWmiObjectCommand.BeginProcessing()System.Runtime.InteropServices.COMException
(0x800700A4)   at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)   at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()   at Microsoft.PowerShell.Commands.GetWmiObjectCommand.BeginProcessing()Cannot
get the ReportServerWebService URL. Verify that Reporting Services is deployed and configured properly on the target SQL instance:"mendbsql3\ARCHLYNC2013", and that WMI is included on the exception list of firewall setting on the server that is running
Reporting Services.
I check the configuration of the reporting services configuration, all see OK. I probe the URL in the server that I want to configure like a monitoring reporter
and I can explorer and administrate the Reporting Services. The firewall into the servers is off.
Somebody else have this problem.
THX.

Hi Lapatinogo
This is how I install Monitoring in my lab series.
http://lyncme.co.uk/microsoft-lync-server-2013/the-complete-home-lync-lab-part-3-installing-lync-2013-monitoring-and-lync-edge-server/
Navigate –> Lync Server –> Your Site –>
Lync Server 2013 –> Standard Edition Front End Servers –>
Your Server
Right Click –> Edit Properties –> Scroll Down to Monitoring
Tick Monitoring –> Press New –> Enter your
SQL Server FQDN –> Specify your instance –> Untick
This SQL instance is in mirroring relation (As stated in Part 1 you should already have a SQL Server with an instance available) –> Press
OK
Press OK –> Press Action –> Press
Topology –> Press Publish
Press Next
Press Next –> This should complete successfully –> Press
Finish
Launch Lync Deployment Wizard
Press Yes –> Click Deploy Monitoring Reports
Press Next
Press Specify a User Account and Password that has rights to the instance –> Press Next
Press Specify User Group (I will be using the default group) –> Press
Next
Press Finish
Launch the Lync Server Control Panel
Login with an account that is apart of the CSAdministrator
Click View Monitoring reports –> Click your SQL Server FQDN
You should now see the below window Successful deployment of Lync Monitoring

Help!Electronic noises,server issues,console messages,ethernet -PowerPC G4

I've been searching the internet as well as the Console and Activity Monitor for answers to this scenario, and it looks as though there is some kind of relationship between recent strange sounds I have been hearing over my speakers and server issues (my IP? Apple servers? spyware? )
Immediately below, are some of the log messages I have copied (for terminology examples).
Below them will be the description of the sounds I've been hearing, and potentially related details.
The first of the log examples documents something that happened when no one was home to use the computer. The second describes some kind of process that might be suspicious. The third describes what is happening a lot lately, and it seems to correspond with the sounds I referred to as well as with simultaneous increases in network activity shown on the Activity Monitor
Apr 8 14:01:13 Macintosh kernel[0]: System Sleep
Apr 8 14:01:13 Macintosh mDNSResponder: Couldn't read user-specified Computer Name; using default “Macintosh-000000000000” instead
Apr 8 14:01:13 Macintosh kernel[0]: System Wake
Apr 8 14:01:13 Macintosh kernel[0]: Wake event 0020
Apr 8 14:01:14 Macintosh configd[65]: posting notification com.apple.system.config.network_change
Apr 8 14:01:16 Macintosh kernel[0]: USB caused wake event (EHCI)
Apr 8 14:01:16 Macintosh mDNSResponder: Couldn't read user-specified Computer Name; using default “Macintosh-00112474A206” instead
Apr 8 14:01:17 Macintosh kernel[0]: UniNEnet::monitorLinkStatus - Link is up at 100 Mbps - Full Duplex
Mac OS X Version 10.4.11 (Build 8S165)
2009-04-09 23:06:12 -0400
2009-04-09 23:06:18.315 HPEventHandler[216]: DebugAssert: Third Party Client: (NULL != m_lock && 0 == errno) Can't create semaphore lock[/Volumes/Development(Build System)/HP/Mac-Fontana/mac-software/components/HPEventHandler/Sources/Core/HPTM NotificationManager.cpp:62]
2009-04-09 23:06:25.995 SystemUIServer[207] lang is:en
Will Power On (Wake) Notification occurred.
2009-04-09 11:21:49 EDT - Network transition occurred.
2009-04-09 11:21:49 EDT - Network transition occurred.
2009-04-09 11:21:49 EDT - Network transition occurred.
2009-04-09 11:21:55 EDT - Network transition occurred.
2009-04-09 11:21:55 EDT - Network transition occurred.
2009-04-09 11:21:55 EDT - Network transition occurred.
2009-04-09 12:01:12 EDT - Sleep Notification occurred.
I have recently been getting both a tapping and a buzzing sound through my speakers. Both kinds of sounds come together, intermittently and repeatedly, and each time, the volume rises, peaks, and fades away again (or stays faint until it starts to rise again). Today, once, there was a squeal-ish sound (not like a fax) as well, paralleling the other sound. These episodes vary in duration.
The Activity Monitor has shown increases in the Network window when these sounds have occurred, but I don't remember whether the greater increases were incoming or outgoing--I think, incoming.
When this first started happening, I was also seeing a lot of "Network Transition Occurred" messages in the log. Now I am seeing mostly "Macintosh mDNSResponder: Couldn't read user-specified Computer Name; using default "Macintosh-000000000000” (or “Macintosh-00112474A206)” instead" messages.
It all started happening after I uninstalled a trial version of ProtectMac (at the end of March), as well as set up a separate log-in for my grandson to use (major changes for the first time in years, which also caused me to lose a lot of things like bookmarks, saved music in iTunes, home movies in camera related software, pictures in iPhoto, etc...). Somewhere along the line I also lost iSync and just left it off.
Are these noises servers trying to communicate with my computer, which I somehow happen to be hearing as transmitted static/feedback/or signaling?
I have a 1.42 GHz PowerPC G4. I use a DSL, ethernet.
Thank you.

Hello,
Try these DNS numbers.
Try putting these numbers in Network/Advanced/DNS.
Add these numbers to DNS Servers
208.67.222.222
208.67.220.220
Click OK. These are safer/faster than most ISP's NDS numbers, and have been patched against DNS poisoning.
Go here to test DNS. https://www.dns-oarc.net/oarc/services/dnsentropy
Carolyn

A network or server issue is temporarily limiting features

Hi,
Any idea about below error ? some user is getting this while doing IM and some are while searching the contacts on Lync 2010 client.
-- Regards Ahsan Kamal | MCITP

Agree with Alessio Giombini.
When the user database offline, you can get this warning.
You can check at
http://blogs.technet.com/b/nexthop/archive/2011/04/25/haiku096.aspx
If these users are home in branch site, when the branch site’s WAN connection to a central site fails, the users can also get the warning.
Check the Event Log on Lync Front End Server and Back End Server.
You can use Best Practices Analyzer to scan your deployment for potential issues
http://technet.microsoft.com/en-us/library/gg591343.aspx
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Deploying Monitoring Reports - consolidated SSRS

Hi all
is it possible and supported to deploy monitoring reports on SSRS instance that already is configured with reports for other applications (sharepoint, MBAM...)?
the only reference about this topic I could find is
http://joostvanlier.wordpress.com/category/reporting-services/ where it is stated:
"It is possible to combine reports for various applications on a single instance of SQL Server reporting service, it is also possible to create various instances for the various reports. "
tnx in advance!

Hi,
Here are other good tips for installing the Lync Monitoring Reports:
http://blog.insidelync.com/2013/05/5-tips-for-installing-the-lync-2013-monitoring-reports/
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please
make sure that you completely understand the risk before retrieving any suggestions from the above link.
Kent Huang
TechNet Community Support

Dictionary file is not deploying into server

Experts,
I'm very new to this CAF, recently we created one sample application "Carpool" by looking into help.sap.com. When we are deploying the application, dictionary file is not getting deployed into server out of 5 files(metadata,webdynpro,dictionary,permissions,carpool) and throwing the design time error "deployment aborted: file:/D:/DOCUME.....dictionary.sda No further description found".
But in the CAFUI Admin we are able to create the UI layer and getting the output as required. Now my question here is do I need to considered this dictionary deployment error as severe or can i igonre this.
Could you people tell the cause for this error and please suggest me how can we get rid off this.
I am expecting your positive answers.
Thanks in advance,
Sandeep Bonam

Hi Vasantha,
1. first check weather the new Receiver channel which you have created is visible in the communication channel monitoring?
if not you have to refresh the cache.
2.if the channel is visible and no data in it. go to SXI_MONITOR and check the status of the message in MONI.
3. if its successful check very carefully in Moni weather what Receiver Service, Receiver Namespace, Receiver Interface its showing?
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you should be able to see your message.
Regards,
Senthilprakash.

HT4859 After the i-cloud server issue Nov 26, 2012, I had to change some mail account settings to get my i-cloud mail to work again. However, all of my received e-mails are gone. How do I retrieve my e-mails from the server?

After the i-cloud server issue yesterday, November 26, 2012, my i-cloud mail account on my Macbook Pro stopped receiving mail. I changed some mail account settings to fix the issue, and was able to start receiving e-mails. However, all of my historical e-mails are gone. How do I retrieve all of my old e-mails from the server?

What settings did you change, what were the changes, have you visited www.icloud.com to see what mail is actually there? and do you have a backup?

How do I determine in Java if running local or deployed weblogic server

Using JDeveloper 11.1.1.4.0
I need to determine in my Java code, if I am running my application locally (JDeveloper/Weblogic) or if the application is running on a deployed Weblogic server. The code will be used to determine where to place files when testing on PC verses where to place files when deployed. For example (c:\temp or /usr2/upload).
Thanks,
Troy

Hi,
well one way is to identify using weblogic system properties here is the one example to get weblogic managed server name of application running in java http://www.baigzeeshan.com/2011/11/oracle-adf-how-to-get-managed-server.html
check other properties as well http://docs.oracle.com/cd/E13222_01/wls/docs90/config_scripting/config_WLS.html#1019588
Zeeshan

HP Connected server issues

My printer has been working well *. since I purchased it earlier this year. until about a week ago when I upgraded to the next level Instant Ink plan. Since then when I try to print the display on the printer shows a rotating circle with the word Printing. This remains for around 2 minutes, without printing anything, and then I get a message on the display that tells me that "The printer cannot connect to HP Connected". At the same time I get a pop up on my PC that "warns me" that the printer cannot connect to HP Connected and that this may cause my printer to stop printing. The terrible message concludes with the meaningless "OK" statement, having urged me to follow the printer's on screen display to make the connection. When I try to follow the instructions on the printer it merely confirms that the printer is connected. I usually cancel out of the setup and then, as if by magic, whatever I tried to print suddenly starts printing. So, my questions are?
1) Is this a common or at least know problem?
2) Is it caused by my having changed Instant Ink plans and if so what has HP done to cause this?
3) I have not knowingly changed anything on my system other than the HP Instank Ink plan so why does the printer no longer connect to the HP Connected server to update that system with details of my print usage?
4) Is there a fix/workaround that will prevent me from having to manually coax my printer to work again?
I have already used the HP Updates function and have reset/restarted both the wireless router and my PC.
* I do occasionally get messages saying that the scan function isn't available because it's lost connectivity but this seems to rectify itself without having to do anything else.

Hello GaryG888,
Welcome to the HP Support Forums!
Thank you for the very informative post. With that great info I think I know what has happened. Over the weekend (24th, 25th & 26th) there had been Web Service server issues. As of right now, here is the fix and or workaround: Re: How do I correct the date on my HP Envy 4500?
Please follow up and let me know if this helps you.
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Deploy Monitoring server issue

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