Deploying Acrobat / Adobe Reader plug_ins

I developed a plug_in for Acrobat and the Reader. For deployment I made an Windows installer, which copies it into the plug_ins folder. This works well. But I the user updates the Reader from 8 to 9 or 10 , the installation folder changes from "Adobe\Reader 8.0" to "Adobe\Reader 9.0". The problem is now that the deinstallation from my plug_in does not work anymore. That's because the name of the parent folder has changed, and my installer has no chance to detect this change.
Has anyone experienced this problem? Is there a solution for that?
Thanks for help or some hints.

What is your operating system?
What is your Firefox version?
What is your Reader version?
I have just tried to load an online PDF on Firefox 3.6 with Reader 10.1: http://www.adobe.com/products/eulas/pdfs/PlatformClients_PC_WWEULA-MULTI-20110809_1357.pdf - it took about 10 seconds to completely load and display. (The doc has more than 300 pages.)

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Acrobat/Adobe Reader 10.1-One Big Headache

I have tried several times to get Acrobat/Adobe Reader -10.1 to install. I was successful installing. But in the first few minutes of using, My computer
ran slower and even froze.I removed 10.1 and re-installed Reader 9 instead. If you are going to put an update out there ...Make sure it is USER-FRIENDLY!!!!!!!. Get it together Adobe! This is Ridiculous!!!!!!!!!!!!

According to http://kb2.adobe.com/cps/860/cpsid_86063.html from 2012-01-09
"Unsupported configurations for Reader running in Protected Mode include:
Hosting on a Citrix or Windows Terminal Server. Fixed 10.1 (including Acrobat's Protected View)."
Try disabling Protected Mode:
From Adobe's help file:
Protected mode (Windows)
By default, Adobe Reader X runs in protected mode to provide an added layer of security. In protected mode, malicious PDF documents can’t launch arbitrary executable files or write to system directories or the Windows Registry.
To check the status of protected mode, choose File > Properties > Advanced > Protected Mode.
Protected mode is enabled by default. To turn off protected mode:
1 Choose Edit > Preferences.
2 In the Categories list on the left, select General.
3 Deselect Enable Protected Mode at startup.

Acrobat adobe reader 8.1 is availaible

Hello,
Acrobat adobe reader 8.1 is availaible.
A list of new features and fixed bugs is contained in the link below:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb401732&sliceId=1
Have you any ideas, which new features and fixed bugs in relation to ADS ist interested?
Best regards
Oliver Prodinger

Hello Oliver,
this is the most important. But there are a lot improvment in performance of tables for example. From SAP IF by Adobe point of view these are the important improvements.
Best regards,
Dezso

Small box for update Acrobat Adobe reader

I keep receiving a small box on the lower right side of my computer stating that there is an update for the Acrobat Adobe Reader almost every day. I downloaded it on my HP Pavilion laptop and my laptop went haywire. I had to do a system restore. I believe that a rep should check into this and please advise me via email. Thank you, Bob Macchia

Most likely that is not from Adobe, nor in any way connected with Adobe Reader.
What is your operating system?
What is your installed Reader version?
Can you post a screenshot of that notification box? See http://forums.adobe.com/thread/1070933

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How much storage space is available in the Acrobat cloud (I have the free version of Acrobat Adobe Reader XI)?
Also: How can I know how much memory I have used up?

Hi Robin88,
Adobe Acrobat.com offers 5 GB of free online storage but you cannot upload audio or video files including Adobe’s own Flash video format. You may however store PDFs, Office documents, images, Adobe formats (like Photoshop, Illustrator) and SWF files.
For those who have not bought the subscription, the storage limit is upto 2GB

Bug entre Mail d'Apple et Acrobat/Adobe Reader

Bonjour,
je viens de relever un bug incroyable :
Je reçois un PDF joint dans Mail d'Apple.
Je l'ouvre (par défaut avec Acrobat sur ma machine).
Le PDF visionné n'est pas le bon !!!???!!!
En fait, en voilà la cause :
En avril 2013, je change de Mac et passe du système X 10.5 à X 10.8.
Et apparemment, les téléchargements dans Mail ne sont plus gérés dans le même dossier de "Bibliothèque" et Adobe n'a pas du relever cette modification car quelle fut ma surprise quand j'ai voulu visionner un PDF joint qui ne correspondait pas à celui qui m'a été envoyé.
Le PDF joint au mail de mon fournisseur s'appelait "DEVIS CLIENT.PDF".
Or quand je l'ouvre depuis Mail avec Acrobat Pro ou avec Adobe Reader, le fichier qui s'affiche s'appelle bien DEVIS CLIENT.PDF mais il date de mars 2013 !!???! Et ce n'est pas du tout le devis de ce fournisseur !?!
En faite, Acrobat ouvre le fichier DEVIS CLIENT.PDF qui se trouve dans Users/[moi]/Library/Mail Downloads alors que le bon fichier se trouve dans Users/[moi]/Library/Containers/com.apple.mail/Data/Library/Mail Downloads
Par contre, Aperçu m'ouvre bien le bon.
Sûrement un point à corriger de la part d'Adobe.
a+
Stéphane

J'en ai profité pour passer de la CS5 à la CC.
L'installation c'est donc faite avec Creative Cloud (le logiciel qui “manage” les applis et qui n'a pas de nom spécifique )

The error after deploy the adobe reader 11.0.09

I follow the instuctions on the adobe site to depoly the base msi for adboe 11.0.0 and patch the msp for 11.0.9
but when I run the application on the computer i pushed by GPO , i got the following error in event viewer as the adobe crashed on me:
Faulting application name: AcroRd32.exe, version: 11.0.0.379, time stamp: 0x505fd19e
Faulting module name: AcroRd32.dll, version: 11.0.9.29, time stamp: 0x5412b4a0
Exception code: 0xc0000409
Fault offset: 0x00a31d7e
Faulting process id: 0x11d8
Faulting application start time: 0x01d00b434c9005f3
Faulting application path: C:\Program Files\Adobe\Reader 11.0\Reader\AcroRd32.exe
Faulting module path: C:\Program Files\Adobe\Reader 11.0\Reader\AcroRd32.dll
Report Id: 8c7bc9cc-7736-11e4-8e73-c03fd5b9d93e
and also in control panel, i see the version of adobe is still 11.0.00 not 11.0.09
is there anyone can help?
thx

Program exit code 259 execmgr 11/17/2014 12:50:42 PM 3140 (0x0C44)
Looking for MIF file to get program status execmgr 11/17/2014 12:50:42 PM 3140 (0x0C44)
Program ran past its maximum runtime. It will be orphaned execmgr 11/17/2014 12:50:42 PM 3140 (0x0C44)
Raising event:
[SMS_CodePage(437), SMS_LocaleID(1033)]
instance of SoftDistProgramExceededTime
AdvertisementId = "MAF2004C";
ClientID = "GUID:92409563-E184-485B-9073-3C54C19400C2";
DateTime = "20141117085042.157000+000";
MachineName = "AE-DT-0936";
MaximumTime = "120";
PackageName = "MAF0008E";
ProcessID = 6440;
ProgramName = "AdobeReader11_9";
SiteCode = "MAF";
ThreadID = 3140;
execmgr 11/17/2014 12:50:42 PM 3140 (0x0C44)
Raised Program Exceeded Time Event for Ad:MAF2004C, Package:MAF0008E, Program: AdobeReader11_9 execmgr 11/17/2014 12:50:42 PM 3140 (0x0C44)
Execution is complete for program AdobeReader11_9. The exit code is 259, the execution status is Unknown Status execmgr 11/17/2014 12:50:42 PM 10780 (0x2A1C)
Requesting MTC to delete task with id: {884B76EE-6E6F-49D2-940C-3D6F73DA15CF} execmgr 11/17/2014 12:50:42 PM 10780 (0x2A1C)
MTC task with id: {884B76EE-6E6F-49D2-940C-3D6F73DA15CF} deleted successfully. execmgr 11/17/2014 12:50:42 PM 10780 (0x2A1C)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="MAF0008E",ProgramID="AdobeReader11_9", actionType 10l, value Result:FALSE, user NULL, session 4294967295l, level 0l, verbosity 30l execmgr 11/17/2014
12:50:42 PM 10780 (0x2A1C)
Requesting MTC to delete task with id: {884B76EE-6E6F-49D2-940C-3D6F73DA15CF} execmgr 11/17/2014 12:50:42 PM 10780 (0x2A1C)
This execution request does not have a corresponding task in MTC. execmgr 11/17/2014 12:50:42 PM 10780 (0x2A1C)

Need Help in installing Acrobat Adobe reader XI

I have downloaded XI latest version on to my computer. Startet intallation. After "Intalling Files are extracting" the window is closed and nothing happenss. I am using XP SP3 / Antivirus AVG Free was deactivatet for 15 minutes. What shall I do else?

You may want to first try using this tool to remove all traces of of Reader:
http://labs.adobe.com/downloads/acrobatcleaner.html
Then, you may download the full offline Reader installer from
http://get.adobe.com/reader/enterprise/
After downloading, restart your computer and run the installer before doing anything else.

How to get the preference of Acrobat/Adobe Reader?

I know i can use AVAppGetPreference(AVPrefsType preference) to get the preference what i want.
but there is no documention of AVPrefsType, so i don't know what should i set.
I search the api document and head file, no result.
I need to get the dpi of display in preference setting.
Thanks.

I know i can use AVAppGetPreference(AVPrefsType preference) to get the preference what i want.
but there is no documention of AVPrefsType, so i don't know what should i set.
I search the api document and head file, no result.
I need to get the dpi of display in preference setting.
Look at AVPrefsD.h

Deployment Adobe Reader 11.0.10 - Error 259 and Error 150210

Im using the "AdbeRdr11010_de_DE.exe" from ftp server to deploy.
I want to update from 11.0.08 to 11.0.10.
Switches used for deployment: /sAll /rs
I am getting the error: 259
if i try to install again on the same machine
i get the error: 150210

The log looks fine…
Adobe SFX 10.0.0.1 logging started.
CommandParam CmdLine:
5004nas\Software\AdobeReader\11.0.10\AdbeRdr11010_de_DE.exe /sAll /rs
CommandParam passToSetup_ : /sAll /rs
CommandParam bSilent_
TempFolder: C:\Windows\TEMP\
Support folder: C:\Windows\TEMP\27822
Extracting: C:\Windows\TEMP\27822\config.bin
Found RDC resource and valid configuration information - setting RDC mode
CheckSystemRequirements os,sp = 61 10 osString = 61W6, physicalMemory (3968) = 4096
Adding extracted installer size to the total size: 133
Adding extracted RDC size to the total size: 44
CheckDiskSpace...
Required size in MB: 249
Available disk space in MB: 225814
IsAlreadyInstalled...
SetupInstaller...
Extracting: C:\Windows\TEMP\27822\installer.bin
Extracting: C:\Windows\TEMP\27822\RDC.bin
Installer folder: C:\ProgramData\Adobe\Setup\{AC76BA86-7AD7-1031-7B44-AB0000000001}\RDC
Extracting files from Archive: C:\Windows\TEMP\27822\installer.bin
Extracting files from Archive: C:\Windows\TEMP\27822\RDC.bin
StartInstaller...
CreateProcess cmdLine: "C:\ProgramData\Adobe\Setup\{AC76BA86-7AD7-1031-7B44-AB0000000001}\RDC\setup.exe" /sAll /rs /msi DISABLE_CACHE=1
And Adobe Reader is updated…!! but error in Deployment Software is still Error:259
Looks like it is a false positive error ☺
Von: Sabian Zildjian
Gesendet: Mittwoch, 7. Januar 2015 19:20
An: Jakel Jürgen
Betreff: Deployment Adobe Reader 11.0.10 - Error 259 and Error 150210
Deployment Adobe Reader 11.0.10 - Error 259 and Error 150210
created by Sabian Zildjian<https://forums.adobe.com/people/Sabian+Zildjian> in Enterprise Deployment (Acrobat and Reader) - View the full discussion<https://forums.adobe.com/message/7074444#7074444>

Adobe Reader XI deployment failing with error code 35

We are perfroming an enterprise deployment of Adobe Reader XI via System Center 2012 onto Win 7 machines. Our first pilot of 100 users was nearly flawless. Our second pilot of the same size had a roughly 30% failure rate with the error code 0x23 (35). Does anyone know what this error code means?

I'm going to assume no one has seen this before?

Adobe acrobat to adobe reader

How do I get documents created in adobe acrobat on my computer to adobe reader on my phone so that I can fill them in? I have acrobat on my computer and reader on my phone I created a form in the forms area of acrobat and I want to be able to fill that in on my cell phone

Transfer a copy of the PDF files to the "Files" section at acrobat.com. Use your Adobe ID to sign in.
Using this Adobe ID be signed in on your computers / devices.
Each will be able to open the PDF (using Acrobat, Adobe Reader or Adobe Reader Mobile).
Be well...

Impossible ouvrir adobe acrobat ou reader

Bonjour, mon pc tourne sous windows 7, quand je veux ouvrir un document pdf, j'ai chaque fois ce message " un problème est survenu à l'application adobe ou reader, si elle est encours d'exécution quittez l'application puis réessayez ( 1074724867;3 ou 523:523) j'ai déjà réinstallé, corrigé, rien n'y fait quelqu'un pourrais m'aider ?
merci d'avance.
Francis

Can't click Accept | Acrobat, Adobe Reader
Mylenium

参考:「Acrobat 9.1/Adobe Reader 9.1 アップデート」が出ました!

本投稿はAcrobatとAdobe Readerの両フォーラムに出しています。
すでに報告されている脆弱性に対応した「9.1」アップデートがリリースされました。
・Acrobat 9.1/Adobe Reader 9.1 アップデートインストール手順（Windows）
http://www.adobe.com/jp/support/kb/ts/235/ts_235294_ja-jp.html
・Acrobat 9.1/Adobe Reader 9.1 アップデートインストール手順（Macintosh）
http://www.adobe.com/jp/support/kb/ts/235/ts_235295_ja-jp.html
「B-2. Adobe Reader の場合」を見ると、Adobe Reader 9.1 は差分ではなく入れ替えのような感じです。
ダウンロードサイトから9.1をダウンロードしろとあります。
Windows版Adobe Reader 9.1（AdbeRdr910_ja_JP.exe？）はFTPサイトだと以下のところにあるようです。
ftp://ftp.adobe.com/pub/adobe/reader/win/9.x/9.1/jpn/
今回修正された脆弱性に関する、Adobeの説明。
・APSA09-01 - バージョン9.0もしくはそれ以前のAdobe ReaderおよびAcrobatにおけるバッファオーバーフローの脆弱性に関するセキュリティ情報
http://www.adobe.com/jp/support/security/advisories/apsa09-01.html
さきほどAdobe Reader 9の[ヘルプ] メニューから [アップデートの有無をチェック]を行いましたが、私の環境ではまだ更新メニューとして挙がってきません。
必要システム構成では「Internet Explorer 6.0、6.0（Service Pack 1）、または7.0、8.0」と、8.0が明示されています。
・Adobe Reader 9.1必要システム構成
http://www.adobe.com/jp/products/reader/systemreqs/#90win
下記サイトによると、Unix版は3/25頃にリリースのようです。
・攻撃も発生中：Adobe、ReaderとAcrobatの脆弱性に対処 - ITmedia News
http://www.itmedia.co.jp/news/articles/0903/11/news027.html
以下は参考までに。
・Adobeを捨てるときが来たのかも - ITmedia エンタープライズ
http://www.itmedia.co.jp/enterprise/articles/0903/10/news025.html
・JPCERT/CC REPORT 2009-02-25 ：Adobe Reader および Adobe Acrobat にバッファオーバーフローの脆弱性
http://www.jpcert.or.jp/wr/2009/wr090801.html#1

続報になります（AcrobatとAdobe Readerの両フォーラムに出しています）。
Acrobat及びAdobe Readerの8.x、7.x用のアップデートが出ました。
・バージョン7と8でも対処：Adobe、AcrobatとAdobe Readerの修正版を追加公開 - ITmedia News
http://www.itmedia.co.jp/news/articles/0903/19/news028.html
「米Adobe Systemsは先日公開したバージョン9のセキュリティアップデートに続き、このほどバージョン7と8のアップデートを公開して脆弱性に対処した。3月18日付で公開しのはAcrobat 8.1.4と7.1.1、Reader 8.1.4と7.1.1の各バージョン。」
日本側のダウンロードはまだ古いままのようで、米国サイトからMultiple Languages版で対応することになりそうです。
以下は「Adobe Reader 7.1.1」「Adobe Reader 8.1.4」「Adobe Acrobat 8.1.4 Pro」アップデートの場合です。
・Adobe - Adobe Reader : For Windows : Adobe Reader 7.1.1 Update - Multiple Languages
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4363
・Adobe - Adobe Reader : For Windows : Adobe Reader 8.1.4 Update - Multiple Languages : Thank You
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4408
・Adobe - Acrobat : For Windows : Adobe Acrobat 8.1.4 Professional, Standard update - multiple languages
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4410
ftp版なら以下のところ。
ftp://ftp.adobe.com/pub/adobe/reader/win/7x/7.1.1/misc/
ftp://ftp.adobe.com/pub/adobe/reader/win/8.x/8.1.4/misc/
ftp://ftp.adobe.com/pub/adobe/acrobat/win/8.x/8.1.4/misc/
以下はAdobe開発者のブログ。
・Adobe Product Security Incident Response Team (PSIRT): Adobe Reader and Acrobat updates for Windows and Macintosh available
http://blogs.adobe.com/psirt/2009/03/adobe_reader_and_acrobat_updat.html
現段階で、[ヘルプ]以下からの[アップデートの有無をチェック]で出来るかどうかは分かりません。

Adobe Reader X Pro serial number popup on launch (windows 7)

Hi Folks
I have Adobe CS6 and part of this volume licence comes Adober reder X. 10.0.0
Unfortunately I'm having issues when deploying the Adober reader X package, I get a popup saying I have x amount of days left of my trial. (and it is actually counting down)
I've allocated the CS6 suite out to many PC's maybe 700 or so, and then allocated the Adobe reder X pro out. This is a side loading application from my understanding and depends on the full CS6 to be out first. The results I'm finding are mixed. Some staions are working fine, no popup's what so ever and others when opening a PDF or launch the application will produce the popup. This does seem to be computer specific I've tested the same network user on different stations and get different results. working, not working! I've also tried the full suite + adobe reader x pro on windows XP stations and so far it's never had the same issues, unfortunately out networks are quickly moving to windows 7, this seems to be the OS I have the problems with. I've not fully checked the difference with installed application from one station from another, I can do if required but most stations get the same apps installed via a 3rd party deployment tool.
I used the Customisation wizard to create the application and cut down on as many popups/updates as possible using this little tool. All works as you would expect apart from this serial number behaviour. This is causing major issues in all our education establishments and I really need to find some solution to this problem that doesn't involve de-installing the applications, it's too far spread.
I've been readign the forums and see a few different issues relating to serial number popup issues. Is this a software design fault?
Mike R

Hi,
You've provided details about the problem, but not about your configuration and deployment steps.
First, follow the steps in the Admin and Wizard Guides here: http://www.adobe.com/devnet-docs/acrobatetk/index.html. Pay attention to the Activation methodologies. You may have done all that, but double check.
At the bottom of the installation workflows section, you'll also find this: http://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/licensing.html#acrobat-standa lone-and-aamee
There is additional doc for Acrobat delivered with CS here: http://www.adobe.com/devnet/creativesuite/enterprisedeployment.html
HTH!
Ben

Deploying Acrobat / Adobe Reader plug_ins

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