Deploying Adobe Acrobat Pro XI in a VDI environment

In our VDI environment (using VMware Horizon View 5.3), we are using a Windows 8.1 base image (Parent VM) with Adobe Acrobat Pro XI installed on it (signed-in and registered). We then deploy new instances (Linked-Clones) of Windows 8.1
using this base. When userA logs into any desktops we have deployed from this Windows 8.1 base image, they get prompted to license the software: 1) Sign in and 2) Provide serial number.
Even though UserA licenses the software properly on DesktopA, they get prompted for the same licensing information on DesktopB and so on.
I have tried to virtualize the application using VMware View ThinApp. Same issue.
What is the proper way to distribute the application to multiple systems/users without running into this licensing loop?
I have read this post, but no luck: Packaging Adobe Acrobat XI Pro - Bug after installation
Thanks.

First thing to know that this VMware Horizon View 5.3 isn't a currently supported environment. They support Citrix XenApp.
Second, VMWare's ThinApp implementation isn't supported either.  They do support MS AppV
See the following documentation:
12   Citrix Deployments — Enterprise Administration Guide
14   App-V Deployment — Enterprise Administration Guide
Finally, the issue that you are running into is likely a permission problem on the licensing folders.
Have a look at this KB and adjust your permissions on these folders with appropriate permissions to see if that makes a difference.
Error "License store does not allow writing" | Install log | CS5, CS5.5

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