Deploying Creative Cloud for Teams via Group Policy

Good afternoon, we are trying to deploy our Creative Cloud for Teams products. Our ideal situation would be where we are able to deploy the Creative Cloud Software (e.g. including Photoshop, InDesign, Illustrator, etc) using Group Policy, then assign the respective user licenses using the Management Console. This would send out the email to the applicable user for them to create and Adobe ID, and use the software that has been installed. However, we are able to install the software using Group Policy Deployment using the msi created using the Creative Cloud Packager, but any user is able to use the software on the PC, not just the person who has been assigned the licence via the console email. Is anyone else successfully deploying in this way?
Kind regards
Mel

Team license links that may help
-team plans https://creative.adobe.com/plans?plan=team
-http://www.adobe.com/creativecloud/buy/business.html
-https://helpx.adobe.com/contact/creative-cloud-teams.html for Team help
-manage your team account http://forums.adobe.com/thread/1460939?tstart=0
-Team Installer http://forums.adobe.com/thread/1363686?tstart=0

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Issues with Creative Cloud for teams deployment workflow

The Adobe Creative Cloud for teams IT Deployment Guide lists out steps for IT admins to deploy the CS6 applications and then have their end-users license the trial software with their Adobe IDs once they have been invited to the team. There are two major issues with this document.
First, the media that is on the FTP is not for North American English. We are working to get that posted on the FTP site ASAP. In the meantime, you can find the CS6 MC media from: http://www.adobe.com/downloads/
[Note: Getting media from that page requires the use of the Adobe Download Assistant which is very consumer focused. Sorry about that.]
Second, in order to have the ability to login properly with a Creative Cloud for Teams account the system needs to have the latest copy of Adobe Application Manager installed. If you do not do this step the end user will be prompted for a serial number.
Unfortunately the Adobe Application Manager can’t be packaged with AAMEE nor is it a native installer. I know, I know! Here are the links to the Adobe Application Manager installers:
Windows: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
Mac: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
It can be installed from command line by:
Win: <Path to Setup.exe>Set-up.exe –mode=silent –action=install
Mac: <path to ASU> /ASU/Install.app/Contents/MacOS/Install –mode=silent –action=install
Jody Rodgers | Sr. Product Manager | Creative Cloud for Enterprise | Adobe Systems

Hi Boncker,
I see that you have an active Subscription under your account . Please launch any of the installed product and when you get the trial prompt , please click on License this software and then Enter the Adobe Id & Password for the account that you have accepted the invite .
Please do let us know if that worked for you or not .
Cheers,
Kartikay Sharma

How do I become a Creative Cloud for Teams admin?

I am attempting to use the Creative Cloud Packager to ease the deployment of InDesign for two users, but I get error message "Your Adobe ID is not listed as an Admin for Creative Cloud for Team or Enterprise" when I attempt to login. How do I become a Creative Cloud for Teams admin?

Hi russmccabe333,
Please follow the steps mentioned in the kb: http://helpx.adobe.com/x-productkb/policy-pricing/creative-cloud-teams---customer.html#id_ 61014 to add yourself in the list of Team Admin.
Regards,
Romit Sinha

Can't activate Creative Cloud for teams

Hi, I'm trying to activate creative cloud for teams - it says my trial has expired, but when I sign in it asks for a serial number. This is happening on two different computers. I downloaded the product from the creative cloud website via the application manager. I have tried uninstalling and reinstalling the product but still with no success. Appreciate any help you can give me. Many thanks for your time. Cheers, Amanda

Hi Amanda,
Please try to folow the steps available at:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
In case you still face the issue please provide the following detail in a Private message:
1. E-mail address of the Cloud account on which it was purchased
2. Order number
3. E-mail address of the team members in your account
Thanks
Kapil Malik

Creative Cloud for Teams... where to find infos?

we use a volume license at work for CS6 Master Collection and we need special packages for deployment.
where can i find infos about CC for teams (or whatever the name is)?
is the licensing still done via files for CC or do we need a internet connection to activate the software?
at least there must be a way to download all CC apps at once and install them or create a deployment package?

Hi hamada2003,
Sorry for not responding earlier. Have you checked out the Creative Cloud for Teams FAQ? Here is the link: http://www.adobe.com/products/creativecloud/faq.html#cc-teams
You do need an internet connection for authenticating once every 99 days with "Teams". It's been announced that there is going to be a way for IT to package and deploy packages to users' workstations, but that's not available quite yet.
Hope that helps,
Kevin

Creative Cloud for Teams (Non-Profit) Renewal Loop

Every time I open any Creative Cloud app I get this window:
When I click "Try Again" I get this window:
When I click "Continue" I get the previous window (above) again.
If I click on "Have a different Adobe ID?" and input my password via that window it will open the program and everything works fine. However, this loop occurs any time I open an Adobe CC app. Doesn't matter if I have already gone through this procedure on the same program. Once I close the program and reopen I am given these same pop up Renewal notices.
I have gone through and performed the opm.db file removal. I have signed out and signed back into the CC desktop client. I have done the manual AAM update linked on other threads here. I have also upgraded (just this morning) to the latest CC desktop version. The problem still persists.
NOTES:
I have a Creative Cloud for Teams subscription (Non-Profit) purchased through CDW. I have verified that my subscription is in good standing. Though the subscription is nearing its renewal date when i inquired about renewal the representative said that at this time they (Adobe) are still working on procedures and pricing for renewal.
Running on a Mac Pro early 2009 2 X 2.26 Quad Core Xeon with 16GB RAM and NVIDIA Quadro 4000. I am also experiencing the same issue with my MacbookPro Retina Core i7 with 16GB RAM. Both systems are running the lastest Mac OS X 10.9 Mavericks.
Any help in resolving this issue would be greatly appreciated!

Creative Cloud Help | Manage your Creative Cloud for teams membership may help
or
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Disable access to the cloud storage feature for Creative Cloud for Teams?

Is it possible to disable access to Creative Cloud Files when using Creative Cloud software for Teams/Volume Licensing customers? We're considering moving to Creative Cloud subscriptsions instead of traditional licensing and the ability to turn this feature off would be the easiest way to comply with our company's security requirments.
Thanks.

BrickyB, This is what the Creative Cloud FAQ says,
My organization wants to block access to certain services, such as storage and access to community features, available through Creative Cloud. Is this possible?
Yes, your IT administrators can block users from accessing the online services. The online services and their URLs are listed here.
As an administrator, you will also be able to deploy Creative Cloud desktop applications independent of the cloud-based services using the Creative Cloud Packager. The Creative Cloud Packager is available through Creative Cloud for teams.
Check this for more details.
http://www.adobe.com/products/creativecloud/faq.html

Expired Sites in Creative Cloud for Teams

We have the Creative Cloud for teams and we are Business Catalyst Premium Partner.
When we create a homepage and take them live, we see for one month the site in our partnerportal under paid sites and when the first month is over, it comes as a expired Site with the message "Administration Disabled".
How can i renew the site?
Best regards
Meik Frankenhauser
www.multishopcms.de

Hi Meik,
Please reach out to the Business Catalyst support via chat from http://helpx.adobe.com/contact.html and select Business catalyst from the product drop down or log a ticket with all the details and we'll assist you with this issue.
Regards,
Aish

Creative Cloud for teams stuck in a loop asking to renew subscription (Windows 7 64 Bit)

Good Morning
I have two of my creative cloud users who are being constantly asked to renew the subscription everytime they open one of Adobe's applications. THe subscription is currently active as we paid for the full year and it doesn't expire until March 6th 2015.
I have tried deleting the file from the OOBE folder with no success, I have tried uninviting and then re-inviting the user to creative cloud, I have tried inviting a brand new user and logging in with their details, no joy.
The only thing that works is to login with a trial user account just so we can use the software.
Any suggestions please, Adobe fix your 'Expert 1:1 Support page' it doesn't even load!
Regards
Mark

Creative Cloud Help | Manage your Creative Cloud for teams membership may help
or
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Creative Cloud for Teams and Single Apps

Dear Adobe,
I am an IT manager with a company that had 29 licenses of CS6, we now have Creative Cloud for teams, which is great.
However, Part of my company (the accounts side of things) only need Adobe Acrobat.
Why... WHY? Can't I have 30 single app licenses for these users under the same account? I got a call from your offshore licensing group and the woman who I talked to didn't seem to understand what I need.
I need the ability to give the entire creative cloud to some of my users.
but for the rest, I need to be able to only roll out Acrobat...
Thanks for the help

I am in the same situation. I do the design work for my clients they look at and markup PDF files. They have their own software. To add them to the team cost me $70.00 a month, 22 of them would cost a lot of money.
After setting up the first system Adobe took away file syncing the day after we had it setup. And team members were not able to see one another's files. Asking for a refund they transfer us to the special billing department for teams, then the line goes dead. I am guessing that my request for refunds is falling on deaf ears.
Our solution was to acquire our own Cloud hosting server $299.00 a year and $22,000 (there are cheaper) for the Cloud Server. We will have save the Adobe solution costs within the first year.

Creative Cloud for Teams - second computer will only install as trial version

Hi there
My company purchased Creative Cloud for Teams. I use a Mac at work and have installed it without any problems there. However at home i use a PC (Windows 7) and i have tried several times to sign into my Creative Cloud account and download programs so i can work at home but each time it will only load the programs as trial versions.
I have tried several troubleshooting options with no luck:
Clicked sign in on the trial window - but it just asks me for a serial number which i obviously dont have.
I asked my work IT dept to delete and resend my seat invitation which they did but it didnt fix the issue.
I asked my work IT dept to check with the reseller we bought Creative Cloud for Teams from whether there were any restrictions or settings which wont allow to install on a second computer but they said it should be fine.
My team mates at work have installed it on their home Macs without a problem, it seems to be only a PC issue.
I have had CS6 on my computer previously but uninstalled it all in case this was causing the conflict - but it didnt fix the CC issue.
I have uninstalled and used the Adobe Cleaner tool, then reinstalled but this didnt work - the trial days still kept counting down.
I uninstalled again, used a Registery cleaning tool (cleaned registery, temp files, browser temp files etc), used the Adobe Cleaner tool (just to make it extra clean), and removed all traces of Adobe from my machine. I reinstalled Creative Cloud Application manager, installed Acrobat to try it out. This time the trial days have gone back to 30 (rather than zero). I clicked on the "sign in" button, it signs me in but still asks for a serial number.
I tried contacting Adobe via the chat channel but was told after some time that i would need to speak to Tech Support. My dealings with Adobe Tech Support in the past haven't been the most fruitful, so i thought i would ask the forum as my last desperate attempt to solve this problem.
Any and all suggestions welcome.
Thanks!

Hi,
Reset the hosts file:
Windows
Choose Start > Run, type %systemroot% \system32\drivers\etc, and then press Enter.
Right-click the hosts file and select Open. Select Notepad for the application to open the hosts file.
Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
Save and close the file.
Mac OS
Log in as an administrator to edit the hosts file in Mac OS.
In a Finder window, choose Go > Go To Folder.
Type /etc.
Select the hosts file and open it.
Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
Save and close the file.
Regards,
Romit Sinha

How many times can a team member install Creative Cloud for teams ?

How many times can a team member install Creative Cloud for teams ?
Is it possible for one team member to install it for example on a portable mac and a desktop pc at the same time?

From the Creative Cloud FAQ at https://www.adobe.com/products/creativecloud/faq.html under the Purchasing and getting started section:
On how many computers can I install the software I download from Creative Cloud?
You can install the desktop applications available in Creative Cloud on your primary computer and one backup computer, as long as they are not running at the same time. You will have access to both the Mac OS and Windows versions, so if you have a Mac at home and a PC at work, for instance, you can install your applications on both. See the product license agreements page for more information.

How to license Acrobat Pro as a single product in Creative Cloud for teams.

We're just starting with Creative Cloud for teams and I have a question about purchasing it.
We seem to have the option to either add all the products or to license for a single product.
Since a lot of our users are only using Acrobat Pro we'd like to license only that, but when we add a single product license in our team Acrobat Pro is not in the list of applications.
Any idea why?

Hi,
No way to remove it yourself,you must contact the customer service and normally they will remove it without any problem .

Switching a Creative Cloud individual account to Creative Cloud for TEAMS account

I want to switch my account from an Individual Creative Cloud account to a Creative Cloud for Teams account, and it says you can here: "Yes. If you have an individual Creative Cloud membership, you can cancel with no penalty and reenroll as part of your company's team membership."
However, when I went to actually cancel my individual account, it says here: "you are charged 50% of the remaining amount left on your contract."
So what I need to know is, HOW? I don't want to cancel and then get charged.
Do I really have to sit on the phone and wait to talk to a customer service representative?
PS: I just spent 15 minutes on a "live chat" with someone who had no idea what I was talking about and started asking me what my order number was.

You may switch from an individual to a team subscription with no penalty. You may cancel your subscription from your account page at https://www.adobe.com/account.html. I will share your feedback with our customer support management. If you have any trouble with this email me at [email protected]
From the Creative Cloud FAQ here http://www.adobe.com/products/creativecloud/faq.html under the Creative Cloud for teams section:
I have an individual Creative Cloud membership. Can I upgrade to Creative Cloud for teams?
Yes. If you have an individual Creative Cloud membership, you can cancel with no penalty and reenroll as part of your company's team membership.
From the Account management section:
How do I cancel my one-year membership?
To cancel a one-year membership, you can either go online to the Account page on www.creativecloud.com or contact Adobe Customer Service (http://www.adobe.com/go/support/). If you cancel your membership before meeting the 12-month commitment date, you will be charged 50% of the remaining amount left on your contract.

I have a private Adobe ID and I have a Lightroom Testversion running there! Now my university gave me access to Creative Cloud for Teams and I want to use my Lightroom catalogues with this ID! How can I do this?

I have a private Adobe ID and I have a Lightroom Testversion running there! Now my university gave me access to Creative Cloud for Teams and I want to use my Lightroom catalogues with this ID! How can I do this?

Hi,
thank you, it’s done! The Chat helped me! Now I cannot go into this forum anymore with my old password, but that’s not a big problem.
Best wishes,
Christian
Von: JimHess <[email protected]<mailto:[email protected]>>
Antworten an: "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>>
Datum: Montag, 20. April 2015 18:38
An: Christian Kogler <[email protected]<mailto:[email protected]>>
Betreff: I have a private Adobe ID and I have a Lightroom Testversion running there! Now my university gave me access to Creative Cloud for Teams and I want to use my Lightroom catalogues with this ID! How can I do this?
I have a private Adobe ID and I have a Lightroom Testversion running there! Now my university gave me access to Creative Cloud for Teams and I want to use my Lightroom catalogues with this ID! How can I do this?
created by JimHess<https://forums.adobe.com/people/JimHess> in Photoshop Lightroom - View the full discussion<https://forums.adobe.com/message/7454915#7454915>

Deploying Creative Cloud for Teams via Group Policy

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