Deploying unity connection at remote site with CUCM at central site
I am planning to deploy Unity connection at remote site while the CUCM is at central site only. Will appreciate of someone can shd some light on this, has anyone already deplyed same scenario , any specific requirements to take care of please ?
Thanks in advnace,
AB
AB,
Yes, having your Unity Connection server at a different location than your CUCM is supported.
I cannot really help you with specifc requirements as it largely depends on exactly how you intend to deploy it and what features you intend to enable. Clustering, Digital Networking, Unified Inbox, etc.. all have their own additional requirements the whole of which would not fit into a message board post.
However, specific bandwidth and latency requirements are listed in the "System Requirements for Cisco Unity Connection Release 8.X. http://www.cisco.com/en/US/partner/docs/voice_ip_comm/connection/8x/requirements/8xcucsysreqs.html
The SRND and the System Requirements should get you on the right track. I would encourage you to read both documents fully and then come back with any specific design questions you may have.
-Steven
Similar Messages
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Unity Connection 8.6 compatibility with CUCM
Hi,
I am upgrading Unity Version 8.0.3 to 8.6, my current CUCM version is 8.0.2. According to following link:
http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/unified/communications/system/versions/IPTMtrix.html#wp1016708
I will need to upgrade CUCM to 8.6 also, please confirm if this is the case, also can I upgrade to any CUCM 8.6 version available ?
thanks
hasratHi Hasrat,
That doc just refers to the "tested" version but in fact any Unity Connection
version 2.1 or later will work with any CUCM version 4.1(3)or later
So you really don't need to upgrade CUCM at this time if you don't want.
Here's the clip;
Supported Version Combinations for Cisco Unity Connection and Cisco Unified Communications Manager
Cisco Unity Connection 2.x and Later
Any version of Cisco Unity Connection 2.x or later is supported for use with any version of Cisco Unified CM 4.1(3) or later.
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/compatibility/matrix/cucsccpmtx.html
Cheers!
Rob
"May your heart always be joyful
May your song always be sung" - Bob Dylan -
Is Unity 7.0(2) compatible with CUCM 8.6 ?
Is Unity 7.0(2) compatible with CUCM 8.6 ?
The documentation reports the compatibility with CUCM 8.5(x), but is not updated for 8.6.
Thank youThe documentation related to 8.6 may lag behind for a bit. However, if you are running or update to the latest TSP (8.4.3) on your Unity server then you're likely covered. The version of TSP is really the only compatibility factor as far as Unity/CUCM is concerned.
Hailey
Please rate helpful posts! -
Unity Connection 8.6 LDAP or CUCM Import with german special characters called "Umlaut": ä, ö, ü
Hi,
for jabber 9.1 integration i sync'ed all users at Callmanager, Presence and Unity to our LDAP (MS AD). with CUCM and Presence (both 8.6.x), it works fine, just Unity Connection sync the Users from AD, but i cannot import Users with german special characters ä, ö, ü (i.E. German Name in LDAP-su: Müller).
Jabber 9.1 need for Voicemail Integration the AD Authentication. Know somebody, if there is an Workaraound or Fix ?
This is a general issue, with or without Jabber, with sync directly from AD, or indirectly through CUCM (sync'ed with AD)
thx and regards
JackyI located an identical defect (CSCts28455) that was closed as unreproducible. The defect references CSCtj73444 "Add support for UTF-8 password to LDAP and RADIUS/MSCHAP" which is added to 8.4.2 with the recommendation of RADIUS/MSCHAP or LDAP only for international character support. It would make sense to go to the latest in your current train (ie: 8.4.4.1.ED) and see if the issue remains. What you want to do appears to be supported.
Matthew -
Unity Connection not passing CallerID to CUCM over SIP Trunk
I'm trying to get CallerID working for Unity Connection Device Notification (and it seems everything else), however, when I run UC Remote Port Status Monitor and the Call-Out goes to CUCM for the Device Notification, no caller ID is presented to the CUCM SIP trunk.
06:06:02, New Call, CalledId=, RedirectingId=, Origin=16, Reason=1024, CallGuid=,
CallerName=, LastRedirectingId=, LastRedirectingReason=1024, PortDisplayName=LFC_CUCM-1-134,
[Origin=Unknown],[Reason=Unknown]
06:06:02,
Dialing '99254753'
06:06:32, Idle
06:06:33, Idle
Therefore, the out-going call to the PRI PSTN is:
10:59:01.005: ISDN Se0/0/0:23 Q931: TX -> SETUP pd = 8 callref = 0x5B03
Sending Complete
Bearer Capability i = 0x8090A2
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98397
Exclusive, Channel 23
Calling Party Number i = 0x0081, N/A
Plan:Unknown, Type:Unknown
Called Party Number i = 0xC1, '9254753'
Plan:ISDN, Type:Subscriber(local)
*Dec 6 10:59:01.513: ISDN Se0/0/0:23 Q931: RX <- CALL_PR
I've looked through my SIP trunk on the CUCM side and for Inbound Calls, Connected Line ID and Presentation Name are set to "allowed" or "default" doesn't make a difference. RTMT Port Status also shows no "caller", so I'm thinking there is some way to set or allow the calling number on the Unity Connection (8.5) side.
Oddly enough, I also noticed that in Unity Connection> Telephony Integrations > Port Group, if I change the Contact Line Name from nothing to "Unity" (or whatever), the Q931 debug outbound doesn't show ANY "Calling Party Numer - = XXXXX" and the carrier throws out the BTN as the ANI.
10:46:00.837: ISDN Se0/0/0:23 Q931: TX -> SETUP pd = 8 callref = 0x5AFF
Sending Complete
Bearer Capability i = 0x8090A2
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98397
Exclusive, Channel 23
Called Party Number i = 0xC1, '9254753'
Plan:ISDN, Type:Subscriber(local)
Any ideas on where/how CallerID comes from, on Unity Connection with a SIP integration?
THANKS!!
Mike.I did not- my work around has been to put in a name for Contact Line Name under Port Group Basics Switch configuration in Unity Connection- this for some reason keeps CUCM from sending ANI TYPE/PLAN information in the Q931 message, and my carrier then sends a default ANI of the circuit's BTN. When I have time, I'll open up a TAC ticket.
Mike. -
Cisco Unity Connection 8.6 problem with greeting upload
Hello at all,
i have a realy strange Problem.
I want to upload a Greeting (*.wav-file) to a Call Handler, everything looks fine after uploading and i can also hear (Playback) the massage on the Computer and on my Phone. So i save the Config. After that i want to hear the massage after calling the Call Handler but i hear only "sorry, "CallHandlerName" is not Awailable".
If i make some checks everything looks ok, i have 2 User with sysadmin-role - both can Playback the massage via the Webpage.
But if i take the Phone and call the "Greetings Administrator" - there is no personal Greeting on this Call Handler - and thats my Problem.
If i Record a new massage with the Phone (in the Greeting Admin) it is working - after Uploading a new File (Codec is ok) i can Playback the new file but after Calling the CH, i hear the Massage which i have recordet with the Phone - not the Uploadet. But on the Webpage i hear the Uploadet file.....
Whats wrong????
And yes, i have set this 2 Users as Call Handler Owner.
What should i do??
Please can anyone help me in this case.....
kind regards
Markus
EDIT: I have also the Problem, that i can´t upload a File for a User - only the User self can Upload a Greeting, if do this with one of the 2 Admin-Accounts i hear also the System-Massage "sorry, -USERNAME- is not awailaible" and not the uploadet file - at the Webpage i hear the uploadet Massage - it seems to be the same Prob as with the CallHandler. Is it a JAVA-Problem mabye? I have Java JRE Version7 update7 installed and IE8 as Browser....
Certificate is installed, and the CUC is a trusted site......Hi Markus,
It could be this bug;
CSCto92753 - Unable to upload wav files and save as greeting or send as message
Description
Symptom:
Unable to upload an existing wav file, or create a new recording using the PC microphone and save as greeting, voice name, or send as message. In the case of trying to send as a message, the user receives a "Failed to Send Message" error.
You might see Failed to Record Name if attempting to overwrite a Call Handler with a file.
You might also see Unable to save recording due to SSL certificate error.
Conditions:
Cisco Unity Connection versions 7.1(5)ES45, 8.0(3)ES27, 8.5(1)ES37
When using either the Cisco Unity Connection Administration (CUCA) or the Cisco Unity Connection Personal Communications Assistant (PCA) web applications to upload an existing wav file, or create a new recording using the PC microphone and save as a voice name, greeting, or send as a message.
In the client side Java Console logs, you see the following exception:
Exception in thread "Timeout guard" java.security.AccessControlException: access denied (java.net.SocketPermission 10.93.231.234:8443 connect,resolve)
Workaround:
In your client side JRE security profile file....commonly named: java.policy...add the below entry. Will need to use the ipaddress of the Connection server (for a cluster, put an entry for each of publisher and subscriber).
permission java.net.SocketPermission "10.93.237.101:8443", "connect,resolve";
If get a permission error when trying to modify java.policy, then you may need to set the permissions of the file to not inhearent permissions from it's parent and not be read-only. (aka by default the entire JRE folder is read-only but you need to modify a file within it).
A good article on the Sun website with more detail on the workaround: http://java.sun.com/developer/onlineTraining/Programming/JDCBook/appA.html
Details
First Found in: (4)
8.6,7.1(5)ES44,8.0(3)ES27
8.5(1)ES37
Status:
Terminated
Last Modified:
Aug 12,2012
Product:
Cisco Unity Connection
Platform:
Dependent
Severity:
3 - moderate
Cheers!
Rob
"May your heart always be joyful
May your song always be sung" - Bob Dylan -
Unity Connection 8.5 not import CUCM end users after reinstall
I needed to reinstall a Unity Connection 8.5 server (server crash due to power failure).
After the reinstallation and reconfiguration of the CUC, the same does not synchronize and / or import users from CUCM (version 8.5).
The CUCM is integrated with LDAP.
The version of servers are:
- CUC = version 8.5.1ES16.11900-16
- CUCM = version 8.5.1.11900-21
Before CUC crash, I could import users usually.
The test in AXL servers in CUC is normal: (Test message successfully sent to AXL server 172.16.21.11:443).
Any sugestions?
Regards,
Ronaldo GamaHi Ronaldo,
This is because the CUCM actually holds a database where all of these users are still tagged as being imported into UC already. You'll have to get fancy with some SQL queries, you can try these, but do it at your own risk.
Open SSH to the CUCM
1) For each user, find the mapping row:
run sql select pkid from enduserappservermap where fkenduser in (select pkid from enduser where userid = 'my_user_alias') and fkappserver in (select pkid from appserver where ipaddr = 'my_connection_server_ip')
In the query above, replace my_user_alias with the alias of the end user and replace my_connection_server_ip with the IP address of the Connection server (or whatever the old Connection server IP address may have been if you changed it after the rebuild).
2) Delete the mapping row:
You should only get back one row. Delete it. Replace my_pkid with the actual pkid that you got back:
run sql delete from enduserappservermap where pkid = 'my_pkid'
Try to import that user again via AXL. That's the user by user way of doing it if you don't have too many, but if you're confident they all can be deleted at once you can do the following:
1. Find all of the users mapped
run sql select * from enduserappservermap
2. The users should all have matching value in the "fkappserver" object ID column if they were mapped to the same pre-existing Connection server. Once you've confirmed the "fkappserver" object ID of the old UC server, issue the bulk delete command, this is irreversible!
run sql delete from enduserappservermap where fkappserver = 'fkappserver_for_old_UC'
Hope that helps,
Brad -
Can't Connect to Remote Server with DW CS6?
In the last couple of days I'm having trouble connecting to my website host server (IPower) via Dreamweaver CS6.
I've been using this program and setup for several years but this weekend it takes 4 times longer to try and connect and ends up cancelling the operation usually.
Sometimes it connects for a few seconds then I get an error message: "the connection to the remote host has been lost."
Just wondering if this issue is Hughes ISP related. I tried disabling web acceleration with the same result. All other web and email operations are working fine.
A colleague with cable internet connects to my host with Dreamweaver with no problems.
Any ideas? Thanks in advance, JohnIt could also be a local hardware issue.
I had a wireless router that went belly up once in a very odd manner. I could connect and see the files on my FTP server, but uploads wouldn't work. I connected the computer directly to the modem, bypassing the router all together, and everything worked fine.
It's something to check before you call your ISP and start sending them off on a possible wild goose chase. -
I am unable to connect to the web on my desktop with Firefox 8, the program displays but will not connect to the Internet, Other browsers Internet Explorer and Opera do connect on the same machine. McAfee is not blocking it, virus checks detect no virus yet yesterday it worked perfectly
I tried what was suggested by starting in Safe Mode but the problem still exists. I am frustrated as I cannot connect to my Verizon Fios page. I can connect to the Internet with the Firefox Browser and can go to any web site except finding my Verizon Home page.
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Is possible to connect a Remote Ressource with Windows Phone 8.1 ?
I am trying to connect the my mobile with Windows Phone 8.1 with a remote ressource (and not remote PC). The address is something like "https://xxx.xxxx.xx/...". This connection is possible wiith Androïd and Mac. Here I don't fond it.
Hi,
Current versions of Microsoft Remote Desktop Preview for Windows Phone 8.1 do not support connecting to Remote Resources. I will help to forward your concern to the product group.
Best Regards.
Jeremy Wu
TechNet Community Support -
Automating user creation for Unity Connection when sync'd with LDAP
Hi
Is it possible to automatically create users that sync with unity connection?
I have a unity connection 7.0 server that is sync'd with LDAP and i use a ldap filter so that only users with a specific attribute are sync'd. I can see the users when i try to do an import but is there anyway that they can automatically be createdNo
Check this check box so that Cisco Unity Connection gets basic information on Connection users from the LDAP directories that you specify on the LDAP Directory page. Data is synchronized only for the Connection users that you created by importing users from the LDAP directory. Connection does not automatically create new Connection users when new users are added to the LDAP directory.
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/gui_reference/guide/7xcucgrg100.html#wp1069724
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk -
Connect to remote jmx with password
Hello,
now I�ve a problem to connect a remote jmx server with passord authentification. No idea why it does not work, here my configuration:
jmxremote.password:
================
# or specify another, less accessible file in the management config file
# as described above.
# Following are two commented-out entries. The "measureRole" role has
# password "QED". The "controlRole" role has password "R&D".
test test1
jmxremote.access
================
# Default access control entries:
# o The "monitorRole" role has readonly access.
# o The "controlRole" role has readwrite access.
test readwrite
This are my sys parameter:
JAVA_OPTS="$JAVA_OPTS -Dcom.sun.management.jmxremote.port=9004"
JAVA_OPTS="$JAVA_OPTS -Dcom.sun.management.jmxremote.ssl=false"
JAVA_OPTS="$JAVA_OPTS -Dcom.sun.management.jmxremote"
JAVA_OPTS="$JAVA_OPTS -Dcom.sun.management.jmxremote.access.file=/home/tomcat/jmxremote.access"
JAVA_OPTS="$JAVA_OPTS -Dcom.sun.management.jmxremote.password.file=/home/tomcat/jmxremote.password"
The .access and .password file is on the correct place and there is no exception because of the file access rights. If I start the remote jconsole with -J-Djava.security.debug=all, this is the end:
jar:
jar: beginEntry com/sun/crypto/provider/SunJCE_i.class
jar: Manifest Entry: com/sun/crypto/provider/SunJCE_i.class digest=SHA1
jar: manifest d462e6ef45ec12081028cd7ccf922cc2ec553358
jar: computed d462e6ef45ec12081028cd7ccf922cc2ec553358
jar:
Cipher: Crypto Permission check failed
Cipher: granted: (CryptoPermission * 128)
Cipher: requesting: (CryptoPermission AES 256)
I�ve found already a solution for that and connect with jconsole with the url service:jmx:rmi:///jndi/rmi://hostname:9004/jmxconsole
Provider: Set SUN provider property [SecureRandom.SHA1PRNG ImplementedIn/Software]
Provider: Set SUN provider property [CertificateFactory.X.509 ImplementedIn/Software]
Provider: Set SUN provider property [KeyStore.JKS ImplementedIn/Software]
Provider: Set SUN provider property [CertPathValidator.PKIX ImplementedIn/Software]
Provider: Set SUN provider property [CertPathBuilder.PKIX ImplementedIn/Software]
Provider: Set SUN provider property [CertStore.LDAP ImplementedIn/Software]
Provider: Set SUN provider property [CertStore.Collection ImplementedIn/Software]
Provider: Set SUN provider property [CertStore.com.sun.security.IndexedCollection ImplementedIn/Software]
ProviderConfig: Loaded provider SUN version 1.6
Although there is no exception I am unable to connect to the remote jmx server...
Thx for any help!
Cheers,
Thilko
Edited by: smilie79 on Jan 17, 2008 1:53 AM
Edited by: smilie79 on Jan 21, 2008 2:51 AMHi,
You might need to specify explicitely -Dcom.sun.management.jmxremote.authenticate=true on the command line.
Hope this helps,
-- daniel
http://blogs.sun.com/jmxetc -
Not publishing entire site with all pages from site studio Designer
Hi,
I have created the site with one primary page & one secondary page in the site designer. I must admit that they don't have link to each other. When I publishing this site using Oracle Site studio publishing utility to a subscriber, it is publishing the primary page as index.htm in the destination. It is not pulling the secondary page. But i would like to get the entire site including the secondary page. What needs to be done to get the entire site. If you have any idea, please let me know.
Any help would be appreciated.
Regards & thanks,
Nirmala Vijaya Sekhar VarreHi
One way is setting a region in secondary as 'set replaceable' and geting ssURL from the code and link them in primary page.
Thanks
Srinath -
Today I had problems printing a shipping label so the customer service rep told me to clear my cache history. I dont know if my problem is related to this but earlier I accessed a website and after this I could not. I kept getting the error:
The connection has timed out
The server at www. .com is taking too long to respond.
The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer's network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
its weird beacause the url goes blank
I tryed restore it cannot restore I tryed another browser and it could not get site.
I tryed other sites and they load fine..
What can I do ?* Is the whole site a problem ? or is it just the shipping label ?
If it affects no other sites but exists as a problem in multiple browsers
some possibilities are.
* The site is faulty. Please confirm you did clear the Firefox cache and any site cookies before considering a site fault.<br /> [[Delete cookies to remove the information websites have stored on your computer#w_delete-cookies-for-a-single-site]]_delete-cookies-for-a-single-site
*Something is blocking it. What security related software including Adblockers, Firewalls and AV are in use ? <br />and have you checked their settings. Also try Windows Safe Mode <br>Use the F8 key whilst booting<br />http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx
** Do you have a shield icon showing on the left end of the addressbar (MCB)
* You do not have correct software. What type of file is this ?
* What is the site ? (Unfortunately if it is a shipping label it is unlikely to be a public site that we may test.)
See also
* [[Firefox and other browsers can't load websites]]
* [[Websites look wrong or appear differently than they should]]
*[[Fix problems that cause images to not show]] -
SCCM 2007 - All clients from primary site have vanished from central site collections
Hi all,
we have a SCCM 2007 R2 setup with one central site, one Primary Site (A) with a secondary site hanging off it and another Primary Site (B). Suddenly all the clients from the Primary Site A (and also it's Secondary Site) have vanished from the central
site. All the clients are still present when we check Collections from the admin console on Primary Site A site server - they have simply disappeared when we check Collections from the Central Site admin console.
Can anyone provide any info on a good starting point for troubleshooting this issue? As a sidenote, we can still push packages out to the Primary Site A distribution point and both the Primary and Central site can communicate/ping each other.
Any help/info would be much appreciated!
ThanksCheck the
site replication on central site, is that SQL is working fine, and also see the
inbox folder in central site, might be there is backlog and those DDR files are
not processing, and after maintenance they got deleted.<o:p></o:p>
please run
the heartbeat discovery by hour or day, and once the clients will sent all the
DDR files then they will appears again.<o:p></o:p>
Sharad Singh | My blogs: SharadTech | Twitter:
@SinghSharaad | | Please remember to click “Mark as Answer” on the post that helps you.This can be beneficial to other community members reading the thread.
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