Design web Premium C error -4960

Design web Premium C error -4960 keeps showing up when I try and download the adobe download reader!!
I have a Mac Book Pro 15" retna display, 2.3 GHz Intel Core i7 with 16GB 1600 MHz DDR3.
I want to buy the CS6 master collerction, and I cant even downlaod it!!!!!!!!!

Try:
Troubleshoot Adobe Download Assistant
http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html
If you continue having difficult, you can try downloading the software directly from the site linked below.  Just be sure to follow the Very Important Instructions section there.
CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

Similar Messages

  • I have Creative Suite 6 Design & Web Premium installed on my HP Windows 7 laptop. All of a sudden Acrobat Pro will not open and I cannot reinstall. Get errors 2203, & Error-Install MSI payload failed with error 1603. Help.

    I have not been able to reinstall Acrobat Pro on my laptop. I have Suite 6 Design & Web Premium on my HP laptop. I have Windows 7 operating system. All of a sudden Acrobat Pro will not open so I uninstalled and tried to reinstall the program.
    The error messages I get are:
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    ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
    MSI Error message: Error 2203.atabase: C:\Windows\Installer\12102c.ipi. Cannot open database file. System error - 2147287035.
    ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603
    Help PLEASE!

    Hi Patricia ,
    For error 2203 ,please refer to the following link.
    https://helpx.adobe.com/creative-suite/kb/error-2203-install-creative-suite.html
    For error 1603 ,refer to this link.
    https://helpx.adobe.com/creative-suite/kb/error-1603-install-cs3-cs4.html
    Let us know if this solves the issue .If required ,we"ll surely assist you further.
    Regards
    Sukrit Dhingra

  • I am getting error messages installing update for CS6 Design & Web Premium

    I am getting error messages after trying to install an update for CS6 Design & Web Premium on my Imac running OS 10.6.8. The errors are all U44M1I215 with one U44M1D207 for Fireworks. Please assist.   dand45036
    Here are all the errors.
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    There was an error installing this update. Please quit and try again later. Error Code: U44M1U15
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    There was an error installing this update. Please quit and try again later. Error Code: U44M1I215
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    There was an error downloading this update. Please quit and try again later. Error Code: U43M1D207
    Fireworks CS6 update to improve Mac 10.8 platform compatibility and resolve usability bugs.
    There was an error installing this update. Please quit and try again later. Error Code: U44M1U15
    Adobe Bridge CS6 5.0.2 Update
    There was an error installing this update. Please quit and try again later. Error Code: U44M1U15
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    you can update manually:
    pre cc updates:  http://www.adobe.com/downloads/updates/
    cc updates:  http://prodesigntools.com/adobe-cc-updates-direct-links-windows.html
    cc 2014 updates:  win (http://prodesigntools.com/adobe-cc-2014-updates-links-windows.html) / mac (http://prodesigntools.com/adobe-cc-2014-updates-links-mac.html)

  • Creative suites 6 design & web premium. Have and error code?

    I have creative suites 6 design & web premium. went into illustrator and tried to save a file and was given an error of "can't save illustration. You do not have enough acess priviledges -5000? What do I need to do?

    Check your access privileges. You don't have write access to the folder or hard disk.

  • Issue with upgrading to Adobe Creative Suite 6 Design & Web Premium.

    I am running into a serial number error.  I am trying to upgrade from Adobe Design Premium 5.5 to Adobe Creative Suite 6 Design & Web Premium.  When I am prompted to input the serial number for Adobe Design Premium and I copy it directly from my account it says "This serial is not for a qualifying product. Please try another."  What am I doing wrong?

    Is CS5.5 also an upgrade version or was it purchased as a full version?  (This is somewhat of a gray area for me as far as not knowing if you need to enter the qualifying full version or not.)
    You might try talking to Adobe Support directly... try the chat option...
    Here are some links to help make contact:
    http://www.adobe.com/support/chat/ivrchat.html
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  • I have purchased the Adobe Creative Suite 6 Design & Web Premium but will not allow me to register?

    I have purchased the Adobe Creative Suite 6 Design & web Premium & it will not allow me to register the software --- I'm having to use the trial version --- will you please help me in updating --- the products that I have paid lots of money for?
    And I currently have Adobe Audition 1.5 --- please contact me via [email address removed]
    but I would like to get this registered immediately ---
    Currently I have been the recipient of a very bad experience regarding the manner in which Adobe is forcing me to spend more money on products without allowing me to upgrade accordingly --- or in having to speak to a FOREIGNER --- who cannot communicate properly .... please respond as soon as possible ... please.
    My experience in trying to speak to someone with a 'Extremely Thick Accent' was very unpleasant and aggrivating ... and ended up 'going no where.'
    I need to speak/communicate  with someone who can help in using the product that I have paid a lot of money for.
    Mason Ramsey
    p.s. my current purchse of Adobe Creative Suite 6 Design & Web Premium

    Well, what exactly isn't working? Do you get any errors? What system are you on? As a start, check this:
    Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual
    Mylenium

  • CS6 Design & Web Premium

    Hey all,
    Ok. I am working in a company that has got CS6 Design & Web Premium installed in 1 PC but the PC has been running slow as of late.
    So it's been decided to be installed into a new PC for better performance. My problem is trying to find an installation for CS6 Design & Web Premium Windows 7 x64. So is there a link that I can go to to download it? or did adobe cut off all those links because of Creative Cloud?
    Because I went around the adobe website and it keeps pointing me at Creative Cloud. Since CS6 Design & Web Premium has been installed before I started this job I don't know where or how they installed it on the current PC as well as the account it has been registered to it. Only thing I have is the serial number. So Im just wanting the CS6 Design & Web Premium Windows x64 installation.
    Thx,
    Knox

    Hey Mylenium,
    Gives me this error when I go into it. That also goes for all the links on that page.
    Thx,
    Knox

  • Probleme neue Festplatte - alte Creative Suite 6 Design & Web Premium

    Ich wollte meine privat genutzte Software Adobe Creative Suite 6 Design & Web Premium neu aufspielen, da sich das Programm Bridge nicht zuverlässig bedienen ließ. Beim Löschen von Creative Suite 6 musste ich feststellen, dass ca. 30 MB des Programmes auf der Festplatte nicht gelöscht wurden. Ein neues Aufspielen  der Creative Suite 6 war nicht mehr möglich. Deshalb spielte ich Windows 7 auf einer neuen Festplatte auf und danach die Software Creative Suite 6. Nun musste ich feststellen, dass die Serien-Nr. meiner Software nicht mehr erkannt wurde.
    Was kann ich tun, damit ich die Software nicht nochmals bezahlen muss und dass meine Creative Suite die neue Festplatte als bezahlte Software anerkennt?

    Bei Seriennummernproblemen kann dir hier keiner helfen. Den Support per Webchat anfunken - morgen dann zu den üblichen Geschäftszeiten auch auf Deutsch. Maximal könntest du noch das hier probieren:
    Sign in, activation, or connection errors | CS5.5 and later
    SLStore und PCD Ordner leeren und einfach hoffen, dass die erzwungene Neuaktivierung dann was bringt.
    Mylenium

  • Creative Suite 6 Design & Web Premium - installer failed to initialize

    I cannot install Adobe Creative Suite 6 Design & Web Premium on my Mac OS10.9.5 because I get "Installer fails dot initialize.  Please download Adobe Support Advisor."  I click on the link and Adobe Support Advisor has been discontinued.  I sends me to support which gives me a log to look up that does not exist on my Mac.  I have installed with antivirus off, with browser closed, used Firefox, etc. and keep getting this initialization error.  PLEASE HELP!!!

    Troubleshoot error messages | Bootstrapper CS5, CS5.5

  • I need to retrieve the code I was given to activate my creative suite design & web premium.

    PLEASE can someone help me. I need to retrieve the code I was given to activate my creative suite design & web premium. I have got a new mac and it is only saying I have a 30 day trial.

    Sign in, activation, or connection errors | CS5.5 and later
    Find your serial number quickly
    Mylenium

  • CS6 Design & Web Premium "Program Launching Problem"

    II purchased CS6 Design & Web Premium in September and have been using the program ever since and everything was working fine until this week when I tried to launch Photoshop, InDesign, Dreamweaver, etc. and I got the following message:
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    Now I'm getting the message when I try to launch Illustrator that I'm only using a "Trial Version" and I have to sign in.
    Please help me. I really need to use CS6.
    Bill

    Kubins I would recommend reviewing your installation log to determine the exact error message.  The Adobe Support Advisor has been discontinued.
    You can find details on how to locate and interpret your installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html.  You are welcome to post any specific errors you discover to this discussion.
    If you need to download a fresh copy of the installation files they are available at Download CS6 products.

  • Trying to download CS6 design & Web premium suite but keeps getting stuck at 10.28%

    I have tried to download CS6 design & Web premium suite over 6 time but it keeps getting stuck at 10.28%.
    Please advise

    I am having exactly the same error when downloading Adobe CS6 Design and Web Premuim for PC. The Adobe Download Assistant stops the download at 10.28% complete and will not go any further. I've cleared my cookies, tried different browsers (IE 10 & Chrome), I've uninstalled and reinstalled the download assistant. I tried Jeff's advice from the previous post (although that I think is more to help with troubleshooting after the software is downloaded.) I also tried restarting the download over and always, it stops at the same spot (10.28%) and will go no further.
    I am currently running Windows 7 64-bit. Any help would be appreciated.

  • Cs6 design web premium installation fails

    Adobe design web premium CS6 fails with error code 1603 . The log file in C:\program files\common files\adobe\installers shows the exit code 0.
    Still my installation fails .
    Culd you help me find a solution ?

    you'll probably need to analyze those install logs:  http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html

  • CS6 Design & Web Premium problem with instalation on Win 7

    Hi, after I have download CS6 Design & Web Premium and click on Set-up.exe, appeared me a window when was written that the instalation can not be started and I must download an aplication -
    Adobe Support Advisor  which is not now avaiable -> link - Adobe - http://www.adobe.com/support/loganalyzer/.
    Please help...
    *I have a orginal program for 2 computers

    Kubins I would recommend reviewing your installation log to determine the exact error message.  The Adobe Support Advisor has been discontinued.
    You can find details on how to locate and interpret your installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html.  You are welcome to post any specific errors you discover to this discussion.
    If you need to download a fresh copy of the installation files they are available at Download CS6 products.

  • Why is no download showing up with Creative Suite 6 Design & Web Premium

    I ordered and paid for my product by phone 13 days ago. When I go to my recent orders page, there's a download link. When I click the link it opens to a page that says "no downloads available." The product has been paid for in full and I've spent over 3 hours on hold over the last two weeks. Please help me with this ASAP as I need the product. I've spoken to person after person and was disconected last time after being on the phone for over an hour.

    Hi,
    If you have the serial numer then download the trial of Creative Suite 6 Design & Web Premium from http://www.adobe.com/downloads/ and enter the serial number at the time of installation. you will get the full version of Creative Suite 6 Design & Web Premium.
    Regards,
    Jatin Dembla

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