Designer ES 8.2.1.3144 crashes

Good Morning folks,
I wish I could do a search on the forum here since this may be old news to everyone... I've searched Adobe and Google and have downloaded a couple of updates I thought might work but was unable to install the updates (Acrobat 9 Pro as well asLivecycle Designer ES ver 8).
Last December I bought the CS4 bundle that includes Acrobat 9 Pro that contains Livecycle Designer ES, shipped on CD. All the programs run just fine. (I run both XP and Vista).
I didn't discover the Livecyle program until a couple of weeks ago and became very enthused... On XP, after using Livecycle a couple of weeks - just started crashing everytime I started it. The program does load but crashes whenever I try to open an existing PDF file or start a new file. I switched to Vista and same thing - the program worked a few days and then (now) gives the same crash when opening a file or staring a new one. I tried reinstalling Acro 9 Pro but still get the crashes in Livecycle (Acro 9 Pro itself works just fine).
I found some info on Livecycle crashes - something about long filenames (or large size files) being replicated over and over and eventually leading to crashes like I'm having. The two files I downloaded, one a zip file titled Designer82_English_SP2 and the other, a Windows Installer patch named AcroProStdUpd910_T3T4_incr. When I try installing either of these I get the same message: "...cannot be installed... program may be missing or patch may update a different version, etc.".
I probably could have just said "Why is my Livecycle Designer ES version 8.2.1.3144.1.471865 crashing" at the beginning of this and y'all would have (maybe) said Geeze, that's old news.... I'm just at a loss here and am a week behind schedule on what I'm doing with the Livecycle program.
Thanks so much for anyone pointing me in the right direction.
- es

Thanks for the input on this folks.
I've been in a 'tech hell' on this for a while and maybe am starting to see a light at the end of the tunnel.
Adobe help with Livecycle issues is not available through Adobe's support portal - only a paid support contract is available for Livecycle. However, I was able to get tech help through the support email posted last week "for those who are having tech issues not resolved through the regular support email"...
The Livecycle Designer ES (ver 8.2.1.3144) that is packaged within Acrobat 9 Pro (that is bundled with the CS4 Suite I bought) does have crashing issues.
I tried the mfc80u.dll update referenced in postings in this forum. The file I downloaded to fix this (vcredist_x86) didn't resolve the crashing issue for me.
Niall's post here about deleting the 8.2 folder does allow the program to run again but, at some point starts crashing again until you again delete this folder. (Thanks again, Niall for providing a workaround.)
I tried to update my Livecycle program with Adobe's Livecycle service pack 2 update patch (Designer82_English_SP2) but that didn't work for me. The email from Adobe support says this update is for the stand-alone (enterprise) version only.
I tried uninstalling Acrobat 9 Pro and reinstalling it but that didn't work either. I also tried installing the Acrobat update I found at Adobe - AcroProStdUpd910_T3T4_incr but the download didn't recognize my version of Acrobat. Apparently, I downloaded the wrong update for Acrobat.
According to Adobe support, "quote": In order to update the bundled version of LC Designer you need to download and install the Acrobat 9 updates. To bring your copy of LC Designer to 8.2.1.4029.1.523496.0, you need to download and install the 9.1 Acrobat update which you can find here: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4375. After installing the Acrobat 9.1 update your copy of LC designer will also have been updated to the most recent version.
I've not done this yet. It's a hefty download and I need to get on another computer with a higher speed connection. I did want to go ahead a post this in the forum though since I know others are having this problem.
I'll post here again after I've tried the download that Adobe support mentions above and, hopefully, this particular post can rest as a 'fixed' issue...
Thanks again for your responses.
- es

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ID: kb402776
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Alan wrote:
>
http://www.adobe.com/go/kb402776
>
> TechNote
>
> Dreamweaver CS3 crashes after Daylight Savings Time ends
>
> Issue
>
>
> Adobe Dreamweaver CS3 crashes when working with certain
PHP or ASP files in
> Code view or Design view after the clock goes back one
hour, when Daylight
> Savings Time ends. The crashes only occur when selecting
certain lines in
> Code view, or selecting certain objects in Design view.
The crashes only
> occur in files that have PHP or ASP code, intermingled
with HTML code. The
> crashes do not occur in Dreamweaver 8 or earlier (Ref.
229536).
>
>
> Reason
>
>
> The Dreamweaver CS3 WinFileCache-7A9586CB.dat file has
been corrupted by the
> time change.
>
>
> Solution
>
>
> 1. If Dreamweaver is open, quit the application.
> 2. Delete the WinFileCache-7A9586CB.dat file from the
Dreamweaver user
> configuration folder. Note that on Windows, the
Application Data and AppData
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> options are set to View Hidden Folders. The location of
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> 9\Configuration
> 3. Restart Dreamweaver.
>
>
> Keywords
>
> Code/Design view, Daylight Savings Time, Dreamweaver,
crashes
>
> TechNote Details
> Last Update: 11-02-2007
> ID: kb402776
> OS:
> * Windows XP, Windows Vista
> Permanent Link:
http://www.adobe.com/go/kb402776
>
>
>
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