Designer (Universe) crashes at startup
Windows 7 Dell Latitude E6510 Laptop with 3 screens, one driven by Tritton SEE2 XTREME USB display driver device.
Contents of: C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\designer below:
1 processor P Family 6 Model 30 Stepping 5
Windows 2000 Workstation v5.1 build 2600 (S)
Physical Total/Avail: 1.048.575 Kb / 1.048.575 Kb
Temp directory C:\Users\AMAGRU~1\AppData\Local\Temp\ (1 Kb available)
'Unknown' video card
1920 x 1080 in true color
Unhandled Exception
Code: e06d7363
Description unavailable
Call stack:
Module at 0x757c0000: C:\Windows\system32\KERNELBASE.dll v 6.1.7600.16385 [E]
address: 0x757c9617
Module at 0x7c340000: C:\Windows\system32\MSVCR71.dll v 7.10.3052.4 [E]
address: 0x7c359aed
Module at 0x55060000: C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cpi18n.dll v 11.5.10.1263 [E]
address: 0x55088183
Application:
5308 "
current thread 0x1AF4
started: Thursday, July 08, 2010 at 13:18 PM
ends: Thursday, July 08, 2010 at 13:18 PM
User mode: 46 ms Kernel mode: 218 ms
Loaded modules:
0x00020000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\io-vc-mt.dll v 0.0.0.0
0x001D0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\thread-vc-mt.dll v 0.0.0.0
0x001F0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\time-vc-mt.dll v 0.0.0.0
0x00210000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\network-vc-mt.dll v 0.0.0.0
0x00230000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\helper-vc-mt.dll v 0.0.0.0
0x00250000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\security-vc-mt.dll v 0.0.0.0
0x00260000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\streaming-vc-mt.dll v 0.0.0.0
0x00390000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\desengine.dll v 11.5.10.1263 [English (United States)]
0x00400000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\designer.exe v 11.5.10.1263 [English (United States)]
0x00590000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\btuc320vc71.dll v 3.2.0.0 [English (United States)]
0x006C0000 C:\Windows\system32\MFC71U.DLL v 7.10.3077.0 [English (United States)]
0x007D0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\tools.dll v 11.5.10.1263 [English (United States)]
0x00940000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\libxml2.dll v 2.6.19.0 [English (United States)]
0x00A00000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\wstkCommon.dll v 11.5.10.1263 [English (United States)]
0x00A80000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\pdflib.dll v 6.0.3.0 [English (United States)]
0x10000000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\file-vc-mt.dll v 0.0.0.0
0x12000000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\xerces-c_2_1_0.dll v 2.1.0.0 [English (United States)]
0x49C00000 C:\Windows\system32\cxlibw-3-1.dll v 11.5.10.1298 [English (United States)]
0x4A800000 C:\Windows\system32\icuuc30.dll v 3.0.0.0 [Language Neutral]
0x4A900000 C:\Windows\system32\icuin30.dll v 3.0.0.0 [Language Neutral]
0x4AD00000 C:\Windows\system32\icudt30.dll v 3.0.0.1 [Language Neutral]
0x53000000 C:\Windows\system32\fssl-1-2-1-2.dll v 1.2.1.2 [English (United States)]
0x53120000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cs_tools.dll v 11.5.10.1263 [English (United States)]
0x53390000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cs_helpers.dll v 11.5.10.1263 [English (United States)]
0x53430000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cube.dll v 11.5.10.1263 [English (United States)]
0x536D0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\unvtools.dll v 11.5.10.1263 [English (United States)]
0x53B10000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\kagtux.dll v 11.5.10.1263 [English (United States)]
0x53BD0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cplib.dll v 11.5.10.1263 [English (United States)]
0x53F60000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cnxsrv.dll v 11.5.10.1263 [English (United States)]
0x54110000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\TraceLog.dll v 11.5.10.1263 [English (United States)]
0x541C0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\ksqldg.dll v 11.5.10.1263 [English (United States)]
0x542C0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\sessmgr.dll v 11.5.10.1263 [English (United States)]
0x54430000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cpcoll.dll v 11.5.10.1263 [French (France)]
0x544F0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\uitools.dll v 11.5.10.1263 [English (United States)]
0x546C0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\rptdisp.dll v 11.5.10.1263 [English (United States)]
0x54740000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\krptdlg.dll v 11.5.10.1263 [English (United States)]
0x547E0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\BOFCEngine.dll v 11.5.10.1263 [English (United States)]
0x54860000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\dlg1.dll v 11.5.10.1263 [English (United States)]
0x548F0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\i18n.dll v 11.5.10.1263 [English (United States)]
0x549E0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cpxml.dll v 11.5.10.1263 [English (United States)]
0x54AB0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\category.dll v 11.5.10.1263 [English (United States)]
0x54AF0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\dlgdll.dll v 11.5.10.1263 [English (United States)]
0x54D40000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\RepAttr.dll v 11.5.10.1263 [English (United States)]
0x54D70000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\bofcui.dll v 11.5.10.1263 [English (United States)]
0x54E30000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\boDeploy.dll v 11.5.10.1263 [English (United States)]
0x55030000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\BOCP_1252.dll v 11.5.10.1263 [English (United States)]
0x55060000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cpi18n.dll v 11.5.10.1263 [English (United States)]
0x55290000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\kquery.dll v 11.5.10.1263 [En
Hi,
Have you checked this SAP Note:
1396708
[https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/sno/ui_entry/entry.htm?param=69765F6D6F64653D3030312669765F7361706E6F7465735F6E756D6265723D3133393637303826]
Regards.
Bashir Awan
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Additional Information 2: 5701071bdc29491833a7ab96965d1870
Additional Information 3: c8d0
Additional Information 4: c8d0e80632ad4cc967a76f7e9c35ca44
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2009-10-10 08:45:26.029 Setup[219] AuthorizationExecuteWithPrivileges failed with status: -60008
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Date/Time: 2009-10-10 08:30:01.695 -0700
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
Command: Adobe Photoshop CS4
Path: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
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PID: 201
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0 com.apple.CoreGraphics 0x903327dd CGGStateClipCopy + 9
1 com.apple.CoreGraphics 0x9033275a CGGStateCreateCopy + 59
2 com.apple.CoreGraphics 0x90332701 CGGStackSave + 125
3 com.apple.CoreGraphics 0x9033266e CGContextSaveGState + 66
4 com.apple.HIToolbox 0x92e7fa81 DrawCGImageFlipped + 59
5 com.apple.HIToolbox 0x92e7b7a8 HIWindowFrameView::DrawSelf(short, __HIShape const*, CGContext*) + 3312
6 com.apple.HIToolbox 0x92e2d027 HIView::DrawCacheOrSelf(short, __HIShape const*, CGContext*) + 87
7 com.apple.HIToolbox 0x92e2ce27 HIView::SendDraw(short, OpaqueGrafPtr*, __HIShape const*, CGContext*) + 97
8 com.apple.HIToolbox 0x92fa3b68 HIView::RecursiveDrawComposited(__HIShape const*, unsigned long, HIView*, CGContext*, unsigned char) + 874
9 com.apple.HIToolbox 0x92fa44ed HIView::DrawComposited(short, OpaqueGrafPtr*, __HIShape const*, unsigned long, HIView*, CGContext*) + 601
10 com.apple.HIToolbox 0x92e2ca01 HIView::Draw(short, OpaqueGrafPtr*, unsigned long) + 75
11 com.apple.HIToolbox 0x92e2c93d HIView::Render(unsigned long, CGContext*) + 45
12 com.apple.HIToolbox 0x930b4a13 FlushWindowObject(WindowData*, void**, unsigned char) + 581
13 com.apple.HIToolbox 0x92e1e5e5 FlushAllBuffers(__CFRunLoopObserver*, CFRunLoopActivity, void*) + 167
14 com.apple.CoreFoundation 0x9082dce2 __CFRunLoopDoObservers + 342
15 com.apple.CoreFoundation 0x9082cb6a CFRunLoopRunSpecific + 289
16 com.apple.CoreFoundation 0x9082ca42 CFRunLoopRunInMode + 61
17 com.apple.HIToolbox 0x92e01878 RunCurrentEventLoopInMode + 285
18 com.apple.HIToolbox 0x92ef6ce0 GetNextEventMatchingMask + 100
19 com.apple.HIToolbox 0x92ef6ae0 WNEInternal + 160
20 com.apple.HIToolbox 0x92ef6a20 WaitNextEvent + 58
21 com.adobe.Photoshop 0x00061792 0x1000 + 395154
22 com.adobe.Photoshop 0x006717bf 0x1000 + 6752191
23 com.adobe.Photoshop 0x000634e6 0x1000 + 402662
24 com.adobe.Photoshop 0x00063d44 0x1000 + 404804
25 com.adobe.Photoshop 0x00063ed3 0x1000 + 405203
26 com.adobe.Photoshop 0x0006222f 0x1000 + 397871
27 com.adobe.Photoshop 0x002206aa 0x1000 + 2225834
28 com.adobe.Photoshop 0x00220736 0x1000 + 2225974
29 com.adobe.Photoshop 0x00003912 0x1000 + 10514
30 com.adobe.Photoshop 0x00003839 0x1000 + 10297
Thread 1:
0 libSystem.B.dylib 0x90029a5c wait4 + 12
1 libSystem.B.dylib 0x90023d67 _pthread_body + 84
Thread 2:
0 libSystem.B.dylib 0x90024407 semaphore_wait_signal_trap + 7
1 com.adobe.amt.services 0x053e5552 AMTConditionLock::LockWhenCondition(int) + 46
2 com.adobe.amt.services 0x053e0995 AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 115
3 com.adobe.amt.services 0x053e55b0 AMTThread::Worker(void*) + 20
4 libSystem.B.dylib 0x90023d67 _pthread_body + 84
Thread 3:
0 libSystem.B.dylib 0x901101cf semaphore_timedwait_trap + 7
1 MultiProcessor Support 0x1c74beff 0x1c71c000 + 196351
2 ...ple.CoreServices.CarbonCore 0x90cb8d08 PrivateMPEntryPoint + 51
3 libSystem.B.dylib 0x90023d67 _pthread_body + 84
Thread 4:
0 libSystem.B.dylib 0x90024407 semaphore_wait_signal_trap + 7
1 ...ple.CoreServices.CarbonCore 0x90cb8eae MPWaitOnQueue + 198
2 AdobeACE 0x026c438d 0x2693000 + 201613
3 AdobeACE 0x026c3d85 0x2693000 + 200069
4 ...ple.CoreServices.CarbonCore 0x90cb8d08 PrivateMPEntryPoint + 51
5 libSystem.B.dylib 0x90023d67 _pthread_body + 84
Thread 5:
0 libSystem.B.dylib 0x900376a7 mach_wait_until + 7
1 com.adobe.PSAutomate 0x1eb80755 ScObjects::Thread::sleep(unsigned) + 143
2 com.adobe.PSAutomate 0x1eb807b5 ScObjects::Thread::wait(unsigned) + 23
3 com.adobe.PSAutomate 0x1eb71502 ScObjects::BridgeTalkThread::run() + 332
4 com.adobe.PSAutomate 0x1eb80a77 ScObjects::Thread::go(void*) + 239
5 libSystem.B.dylib 0x90023d67 _pthread_body + 84
Thread 6:
0 libSystem.B.dylib 0x90009817 mach_msg_trap + 7
1 com.apple.CoreFoundation 0x9082d227 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082ca42 CFRunLoopRunInMode + 61
3 com.apple.HIToolbox 0x92e01878 RunCurrentEventLoopInMode + 285
4 com.apple.HIToolbox 0x92ef6e1f GetNextEventMatchingMask + 419
5 com.apple.HIToolbox 0x92ef6ae0 WNEInternal + 160
6 com.apple.HIToolbox 0x92ef6a20 WaitNextEvent + 58
7 com.apple.HIToolbox 0x92f5f845 ModalDialog + 807
8 com.apple.HIToolbox 0x92f5f4a6 RunStandardAlert + 732
9 com.adobe.Photoshop 0x0007b5a8 0x1000 + 501160
10 com.adobe.Photoshop 0x0007b8ed 0x1000 + 501997
11 com.adobe.Photoshop 0x000dd4d5 0x1000 + 902357
12 com.adobe.Photoshop 0x000dd8d7 0x1000 + 903383
13 com.adobe.Photoshop 0x0021fe57 0x1000 + 2223703
14 libstdc++.6.dylib 0x90b43602 __gxx_personality_v0 + 1130
15 libstdc++.6.dylib 0x90b43640 std::set_terminate(void (*)()) + 0
16 libstdc++.6.dylib 0x90b43754 __cxa_rethrow + 0
17 AdobeLM_libFNP.dylib 0x1fb43225 0x1f905000 + 2351653
18 AdobeLM_libFNP.dylib 0x1f937621 TRR_Fixup + 180527
19 AdobeLM_libFNP.dylib 0x1f937a0d TRR_Fixup + 181531
20 AdobeLM_libFNP.dylib 0x1f949daa TRR_Fixup + 256184
21 libSystem.B.dylib 0x9000707d pthread_once + 33
22 AdobeLM_libFNP.dylib 0x1f938eb6 TRR_Fixup + 186820
23 AdobeLM_libFNP.dylib 0x1f949a7c TRR_Fixup + 255370
24 AdobeLM_libFNP.dylib 0x1f917819 TRR_Fixup + 49959
25 AdobeLM_libFNP.dylib 0x1facaae8 0x1f905000 + 1858280
26 AdobeLM_libFNP.dylib 0x1facafc1 0x1f905000 + 1859521
27 AdobeLM_libFNP.dylib 0x1fa29f75 0x1f905000 + 1199989
28 AdobeLM_libFNP.dylib 0x1fa2b737 0x1f905000 + 1206071
29 AdobeLM_libFNP.dylib 0x1fac1bae 0x1f905000 + 1821614
30 com.adobe.amtlib 0x03f545b2 AMT_IsFRU + 263824
31 com.adobe.amtlib 0x03f3b443 AMT_IsFRU + 161057
32 com.adobe.amtlib 0x03f27988 AMT_IsFRU + 80486
33 com.adobe.amtlib 0x03f2bc60 AMT_IsFRU + 97598
34 com.adobe.amtlib 0x03f2bce2 AMT_IsFRU + 97728
35 com.adobe.amtlib 0x03f16422 AMT_IsFRU + 9472
36 com.adobe.amtlib 0x03f16a8e AMT_IsFRU + 11116
37 com.adobe.amtlib 0x03f182a1 AMT_IsFRU + 17279
38 com.adobe.amtlib 0x03f1334b AMTObtainProductLicense + 83501
39 com.adobe.amtlib 0x03f09d85 AMTObtainProductLicense + 45159
40 com.adobe.amtlib 0x03f0a883 AMTObtainProductLicense + 47973
41 com.adobe.amtlib 0x03f0b509 AMTObtainProductLicense + 51179
42 com.adobe.amtlib 0x03f0b8b0 AMTObtainProductLicense + 52114
43 com.adobe.amtlib 0x03f0ba28 AMTObtainProductLicense + 52490
44 com.adobe.amtlib 0x03f936a4 AMT_IsFRU + 522114
45 libSystem.B.dylib 0x90023d67 _pthread_body + 84
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x1f844fa0 ebx: 0x90332692 ecx: 0x1f844fa0 edx: 0x00000000
edi: 0x00000000 esi: 0x1f844fa0 ebp: 0xbfffe7b8 esp: 0xbfffe7b8
ss: 0x0000001f efl: 0x00010206 eip: 0x903327dd cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
Binary Images Description:
0x1000 - 0x19aefff com.adobe.Photoshop 11.0.1 (11.0.1x20090216 [20090216.r.522 2009/02/16:17:00:00 cutoff; r branch]) (11.0.1) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
0x207f000 - 0x20dffff AdobeXMP /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x20ee000 - 0x20f2fff com.adobe.AdobeCrashReporter 2.5 (3.0.20080806) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x2205000 - 0x25dffff com.adobe.linguistic.LinguisticManager 4.0.0 (7863) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x2693000 - 0x27aeworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x942fd000 - 0x94317fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphic s.framework/Versions/A/Resources/libRIP.A.dylib
0x9431d000 - 0x94638fff com.apple.QuickTime 7.5.5 (990.7) /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94a18000 - 0x94a35fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x94be1000 - 0x94cb9fff edu.mit.Kerberos 5.5.26 /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x94fa6000 - 0x94faafff com.apple.URLMount 2.1.7 /System/Library/PrivateFrameworks/URLMount.framework/Versions/A/URLMount
0x954aa000 - 0x954c0fff libJapaneseConverter.dylib /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0x954f0000 - 0x954fefff libSimplifiedChineseConverter.dylib /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x95506000 - 0x95518fff libTraditionalChineseConverter.dylib /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x95ebb000 - 0x95ebbfff com.apple.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x96432000 - 0x96509fff libGLProgrammability.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dyli b
0x96524000 - 0x96525fff libGLSystem.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLSystem.dylib
0x96527000 - 0x9652cfff com.apple.agl 2.5.9 (AGL-2.5.9) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x96828000 - 0x9683cfff com.apple.AppleShareClient 1.5.4 /System/Library/Frameworks/AppleShareClient.framework/Versions/A/AppleShareClient
0x96845000 - 0x96884fff com.apple.AppleShareClientCore 1.5.4 /System/Library/Frameworks/AppleShareClientCore.framework/Versions/A/AppleShareClientCore
0x96d7d000 - 0x96d7ffff org.twain.dsm 1.9.2 /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x9aec5000 - 0x9aec5fff libmx.A.dylib /usr/lib/libmx.A.dylib
0xb0000000 - 0xb0006fff com.apple.carbonframeworktemplate 1.3 (1.3.12) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
Model: iMac4,1, BootROM IM41.0055.B08, 2 processors, Intel Core Duo, 2 GHz, 2 GB
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x89), Broadcom BCM43xx 1.0 (4.170.46.9)
Bluetooth: Version 1.9.5f4, 2 service, 0 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Serial ATA Device: WDC WD2500JS-40NGB2, 232.89 GB
Parallel ATA Device: PIONEER DVD-RW DVR-K05
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Apple Optical USB Mouse, Mitsumi Electric, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mASo I discovered the origins of my problem. But do not understand why it happens. I can power up my iMac and start Photoshop no problem. However, if I power up my Epson 3800 printer and then start Photoshop I get the crash. I then have to run Macaroni after I start up my Epson 3800 and it finds a permissions problem in some obscure tmp file that it fixes. Then Photoshop will start fine. I have had this printer for over a year now and the problem just started a couple days ago. Not sure what has changed.
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Photoshop CS4 crash on startup on Snow Leopard 10.6.2
Hello,
I can't run photoshop cs4 on my macbook: the dock icon jumps for a second and then disappears. I've downloaded the latest photoshop trial, installed it and it still crashes upon startup.
Here are the log messages from Console:
3/28/10 2:14:57 PM [0x0-0x3a03a].com.adobe.Photoshop[1033] /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp[1033] Launch failed with error code -2857 (cfragCFragRsrcErr) for application /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
3/28/10 2:14:57 PM com.apple.launchd.peruser.501[217] ([0x0-0x3a03a].com.adobe.Photoshop[1033]) Exited with exit code: 215
I have white intel macbook, with Snow Leopard 10.6.2 installed.
Also I've noticed in Activity Monitor that photoshop process appears for a second and then disappears. What strange is that "kind" column displays PowerPC instead of Intel or Intel64.... But when I start Adobe Bridge CS4 (which works good) it displays Intel in "kind" column of Activity Monitor.
Please help...
Alex.I had this same problem with Photoshop CS5. I solved it simply by moving the application from the custom location I had given the Installer, /Applications/Graphics, to /Applications. Then Photoshop told me it had been moved and I had to update my config. It then could run. At this point, I quit and moved the application to my custom location, updated the config again, and it worked from there too. I suppose it needed to run the first time from /Applications.
-
Creative Cloud (app) crashes on startup after update
After the last update (which probably went wrong), creative cloud application (the menubar app) crashes on startup.
I've tried uninstalling (uninstaller stalls) and running Creative Cloud Cleanup Tool but to no avail.
Below I've included an excerpt of the crash report from the log (I could post the complete log report but that seems to cause troubles posting).
Anybody have any suggestions?
Process: Creative Cloud [38993]
Path: /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/MacOS/Creative Cloud
Identifier: com.adobe.acc.AdobeCreativeCloud
Version: 1.7.2.419 (???)
Code Type: X86 (Native)
Parent Process: launchd [246]
Responsible: Creative Cloud [38993]
User ID: 501
Date/Time: 2014-09-07 11:10:17.416 +0200
OS Version: Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: 6E543C7B-7F96-DDC0-12C2-F9018C309437
Crashed Thread: 39
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000ab2ad4ca
VM Regions Near 0xab2ad4ca:
Submap 00000000a1911000-00000000a1a00000 [ 956K] r--/rwx SM=PRV process-only VM submap
--> Submap 00000000a1a00000-00000000b0000000 [230.0M] r--/rwx SM=SHM machine-wide VM submap
__UNICODE 00000000a5911000-00000000a5999000 [ 544K] r--/r-- SM=COW /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
Thread 0:: CrBrowserMain Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x97151f7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9715116c mach_msg + 68
2 com.apple.CoreFoundation 0x913a0bf9 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x913a01d1 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x9139f9ea CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x9139f84b CFRunLoopRunInMode + 123
6 com.apple.HIToolbox 0x929bab5d RunCurrentEventLoopInMode + 259
7 com.apple.HIToolbox 0x929ba8e2 ReceiveNextEventCommon + 526
8 com.apple.HIToolbox 0x929ba6bd _BlockUntilNextEventMatchingListInModeWithFilter + 92
9 com.apple.AppKit 0x972eb349 _DPSNextEvent + 1602
10 com.apple.AppKit 0x972ea870 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
11 com.apple.AppKit 0x972dd15c -[NSApplication run] + 727
12 libcef.dylib 0x032c9287 0x2ec8000 + 4199047
13 libcef.dylib 0x032c8d5c 0x2ec8000 + 4197724
14 libcef.dylib 0x032fa3a1 0x2ec8000 + 4400033
15 libcef.dylib 0x0331293e 0x2ec8000 + 4499774
16 libcef.dylib 0x032f9ada 0x2ec8000 + 4397786
17 libcef.dylib 0x0398675f 0x2ec8000 + 11265887
18 HEX.dylib 0x02245a23 HEXMessageProcessor::runLoop(std::string const&) + 403
19 HEX.dylib 0x02238743 0x2232000 + 26435
20 HEX.dylib 0x0224b6ad HEXMessageProcessor::processMessage(std::string const&, std::string const&, ProcessMessageOutput&, MessageObject const&) + 77
21 HEX.dylib 0x02236ef6 processMessage + 230
22 NXGCore.dylib 0x00221eab ExternalGateway::sendMessageToApplet(MessageObject const&, MessageStruct const*, bool (**)(void const*), char const**) + 635
23 NXGCore.dylib 0x00221a17 ExternalGateway::handleMessage(MessageObject const&, MessageStruct const*, bool (**)(void const*), char const**) + 151
24 NXGCore.dylib 0x00222392 ExternalGateway::processMessageFromOutside(MessageStruct const*, bool (**)(void const*)) + 354
25 NXGCore.dylib 0x0020b07a processMessage + 42
26 com.adobe.acc.AdobeCreativeCloud 0x00063938 0x5d000 + 26936
27 com.adobe.acc.AdobeCreativeCloud 0x00067661 0x5d000 + 42593
28 com.adobe.acc.AdobeCreativeCloud 0x0005ffd6 0x5d000 + 12246
29 com.adobe.acc.AdobeCreativeCloud 0x0005f093 0x5d000 + 8339
30 com.adobe.acc.AdobeCreativeCloud 0x00064038 0x5d000 + 28728
31 com.adobe.acc.AdobeCreativeCloud 0x0005ecd5 start + 53
Thread 39 Crashed:
0 libstdc++.6.dylib 0x9718d6c4 std::string::find(char const*, unsigned long, unsigned long) const + 14
1 com.adobe.AAM.AdobeUpdaterCoreFramework 0x0c9e2b9e ThreadGetAvailableUpdates::ThreadProc() + 16172
2 com.adobe.AAM.AdobeUpdaterCoreFramework 0x0c9e99a1 ESDThread<ThreadGetAvailableUpdatesStatus>::ESDThreadFunctorDelegate<ThreadGetAvailableUp datesStatus>::operator()() + 51
3 com.adobe.AAM.AdobeUpdaterCoreFramework 0x0c9e97c4 boost::detail::thread_data<ESDThread<ThreadGetAvailableUpdatesStatus>::ESDThreadFunctorDe legate<ThreadGetAvailableUpdatesStatus> >::run() + 22
4 com.adobe.AAM.AdobeUpdaterCoreFramework 0x0ca87b1b thread_proxy + 73
5 libsystem_pthread.dylib 0x90deb5fb _pthread_body + 144
6 libsystem_pthread.dylib 0x90deb485 _pthread_start + 130
7 libsystem_pthread.dylib 0x90df0cf2 thread_start + 34
Thread 40:
0 libsystem_kernel.dylib 0x97156b76 __semwait_signal + 10
1 libsystem_c.dylib 0x969e6fb7 nanosleep$UNIX2003 + 219
2 libsystem_c.dylib 0x969e6e62 usleep$UNIX2003 + 60
3 AppsPanelIL.dylib 0x0c3585c8 UpdaterCoreHelper::ProgressUpdatesCallback(bool) + 2248
4 AppsPanelIL.dylib 0x0c3573e3 0xc263000 + 1000419
5 AppsPanelIL.dylib 0x0c360d6c timerThread(void*) + 76
6 AppsPanelIL.dylib 0x0c39a950 threadProcHandlerMac(void*) + 48
7 libsystem_pthread.dylib 0x90deb5fb _pthread_body + 144
8 libsystem_pthread.dylib 0x90deb485 _pthread_start + 130
9 libsystem_pthread.dylib 0x90df0cf2 thread_start + 34
Thread 39 crashed with X86 Thread State (32-bit):
eax: 0x7d20ff10 ebx: 0x0cc8a6d8 ecx: 0x0cc8a6d8 edx: 0x0cc8a6d0
edi: 0x0c9dec83 esi: 0xab2ad4d6 ebp: 0xb6cad228 esp: 0xb6cad200
ss: 0x00000023 efl: 0x00010286 eip: 0x9718d6c4 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0xab2ad4ca
Logical CPU: 7
Error Code: 0x00000004
Trap Number: 14
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 516725
thread_create: 6
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=251.6M resident=103.3M(41%) swapped_out_or_unallocated=148.3M(59%)
Writable regions: Total=328.1M written=28.3M(9%) resident=63.8M(19%) swapped_out=0K(0%) unallocated=264.3M(81%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 1484K
CG image 2296K
CG raster data 24K
CG shared images 196K
CoreAnimation 2432K
CoreAnimation (reserved) 8K reserved VM address space (unallocated)
CoreServices 128K
Foundation 4K
IOKit 5192K
IOKit (reserved) 64K reserved VM address space (unallocated)
Image IO 4208K
Kernel Alloc Once 4K
MALLOC 159.3M
MALLOC (admin) 48K
Memory Tag 242 12K
OpenGL GLSL 1280K
Stack 195.2M
VM_ALLOCATE 17.0M
WebKit Malloc 1216K
__DATA 17.3M
__IMAGE 528K
__IMPORT 4K
__LINKEDIT 52.2M
__OBJC 2504K
__PAGEZERO 4K
__TEXT 199.4M
__UNICODE 544K
mapped file 158.0M
shared memory 68K
=========== =======
TOTAL 820.0M
TOTAL, minus reserved VM space 820.0MA chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
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