Designer v 8.2.1 will not do a Preview.

Designer v 8.2.1 will not do a Preview. It used to when my adobe reader was v7.5 then I installed adobe reader v9 and no I get this message.
"The Adobe Acrobat/Reader that is running can not be used to view PDF files in a web browser. Adobe Acrobat /Reader version 8 or 9 is required. Please exit and try again."
I have Adobe Acrobat9 and Reader 9
Any help please.
TIA

I have the same problem. I know that uninstalling Reader 9.0 will fix the problem.
Not sure how to fix problem with Reader 9.0 still installed. Sorry.

Similar Messages

Serial Number Not Valid- new Windows 7pro/ fresh install of Creative Suite 5 Design Premium Win from download will not accept license key. This serial number is not valid for this product is the only response.

Serial Number Not Valid- new Windows 7pro workstation / fresh install of Creative Suite 5 Design Premium Win from download will not accept license key to install. This serial number is not valid for this product is the only response being returned. What am I missing?

The key is for Creative Suite 5 Design Premium the download is DesignPremium_CS5_5_LS1 and all associated files in the group.

Problem with In Design CS6 Unexpected Quit and will not re start up, even after computer restart?

In Design CS6 Quit Unexpectedly and will not start back up, even after restarting computer. Tried to do a CS6 re-install. It finished and said ready to use, but still getting same Unexpected Quit and In Design will not work. Did not "Un-install CS6 first" Should I try installing CS6 again, un-installing version on computer first?

Hi Ivesprepress,
You might also try resetting your user preferences
You can delete the replaceable InDesign SaveData and InDesign Defaults files by holding down the following keys while InDesign is launching:
Windows: Shift+Ctrl+Alt
Mac OS: Shift+Control+Option+Command
Taken from: InDesign preferences and support file locations
- Dave

IMovie, some photos on timeline will not play in preview window

There are a bunch of photos on the timeline that will not play in preview window.
I've tried all the tricks that were suggested in other posts. (moving photo to the desktop and then reimporting, etc)
several hours have been lost on this problem.
IOS 10.7.5
iMovie '11 rev. 9.0.9

I think it's a bug. It happens to me as well. You have to switch between windows, refreshing it.

IWork documents will not open in Preview or display with Quicklook

I have recently upgraded to OSX Mavericks and updated to the latest version of iWork (including the fresh installation of Numbers and Pages). However new iWork documents are not are not displaying in Finder with a preview thumbnail, or opening with either Quicklook or Preview. I only see the Pages, Keynote, and Numbers document icons.
The issue is isolated to new iWork documents, as iWork 09 documents still work, as well as most other standard file formats.
I have checked the Quicklook folder my Library, and have the latest 3.0 version of iWork.qlgenerator.
I have tried restarting Finder and Quicklook (in Terminal), as well as restarting the machine. However this has not solved the problem.
It’s not the end of the world, but it is inconvenient.
Has anyone else had this problem? Can anyone suggest a solution?
Thanks!

I don't have any Appleworks files but Numbers & Pages users manuals say they will import Appleworks 6 files. I can't say why yours will not if they are Appleworks 6 documents.
I also don't have MacLinkPlus but it might be doing one of two things: saving in a pre-'97 format of Excel or saving with non-standard header information in the file that Numbers does not understand.
I'm not being of much help so far. I've been looking all over and haven't found a solution for you. Sorry.

Graphics will not appear in preview

I am working on Captivate 5 and I have slides with background audio, narrator audio and graphics that are in timed to appear during sections of the narration. Yet when I preview them they will not appear. I have tried annimations (flashing arrow widgets) as well as statice images but nothing will appear. Any suggestions?

Hi there
By saying "The visable box is checked off." are you saying there is a check mark so it should be visible?
One thing I notice in your screen capture is that the animation is in the layer above a Button object. Is there a pause on the button? Assuming there is, that's the whole issue because the Animation isn't even staged to appear until 10 seconds has elapsed. Look at your Button timing.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Moving upgrade version of CS 5.5 Design Premium to new computer with valid serial number but cannot find original CS 4 Design Premium serial number so will not accept

I am trying to move a fully licensed/registered version of Creative Suite 5.5 Design Premium to a new computer, but since it was an upgrade from CS 4 Design Premium the installer says that it cannot find the software that allows it to be an upgrade. I have the old computer and still see the CS 4 installed, but cannot locate the Design Premium serial number. I do not have the original DVD or box for the CS 4 but have all for the CS 5.5.

If you sign in to your Adobe account online you might be able to find the serial number for your CS4 installation.
To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html

Part of CS6 Design Premium (Illustrator, Dreamweaver, Flash) will not install. What do I do?

I've been having this issue for a while now, and these 3 applications have been completely unuseable on my iMac. The error summary indicates that their language packages failed installation. What do I do to fix this?

We need exact system info and the install logs. As a start, run the Creative Suite Cleaner Tool and try again.
Mylenium

NEF ( Nikon RAW file ) will not open in Preview

I use a Nikon camera - and in the last ~3 weeks the NEF files no longer are displayed in Preview or the finder. Older NEF photos can be displayed.
Has something changed??
How do I correct this problem??

There are discussion threads about this problem in both OSX 10.4 and 10.5. I have the same problem, i.e., older NEF files open but more recent ones do not. No one seems to have an answer. I've followed advice about deleting the aperture .plist file from the library and re-booting. Some suggested it might have something to do with down loading directly from the camera, but I use a card reader. NEF files load fine into Aperture but won't open in Preview. Since I still use 10.4.11, thought going to 10.5 might solve the issue. But it seems not. So now as I get ready to upgrade the OS, I am wondering if quick look will let me view NEF files. My hunch is no. Guess it must be an OS issue which I hope gets fixed soon.

Pdf file will not open in preview or adobe

When I open a pdf on my dual G5 desktop and enter the password I get a blank screen in Preview and a "unrecognized token '38,ol' was found". I open the same pdf on my powerbook G5 and it opens fine in Preview and Adobe.
I recently did a clean install of the OS on my dual G5 destop an have the Above Reader 7.0.7 installed.
What preference or library files might I change or copy over from my laptop to get this to work?
G5 Mac OS X (10.4.5)

You wrote: " I shared the pdf so that I could open that same file on both machines. Same result."Sorry, I'm having a bit of trouble following this.
Earlier you noted you could open the PDF on one computer, not the other. Now it appears that by "same result" you mean that sharing the document with a second computer resulted in it not being able to open on the computer with which it was shared as well as the computer on which the document was received as an attachment.
So, can you open the document on one computer and not the other? Does it open on the computer with which it is shared, or the computer on which it was received? Or neither.
Please be as specific and clear as you can be. Thanks.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X

Imovie time line freezes or will not play in preview

Video freezes at transition point and preview freezes up

Hello Billsfairy
Thanks for your post, and welcome to the Apple Support Communities.
I understand that you are having issues with iMovie on your iPad 2. If you have not already tried to do so, does restarting or resetting the iPad help the issue?:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
You may also want to close and reopen the iMovie application:
iOS: Force an app to close
http://support.apple.com/kb/HT5137
Thanks,
Matt M.

Print window will not open; print preview will not open

I am not able to print or print preview. nothing happens.

I am not able to print or print preview. nothing happens.

***Bridge CS4 will not show a preview of my .CR2 files***

OK...
I have been searching the internet for a couple hours with no luck. Hopefully someone out there can help...
Equipment:
     Cannon Rebel Xti
     Adobe CS4
     ACR Plug-in 5.5 (latest update installed in its CORRECT place!)
When i open Bridge CS4 all my raw or .CR2 files dont have a preview. Im thinking it could be because the adobe website says that my Rebel Xti minimum ACR plugin is version 3.6? But dont all the later versions support it anyway?? So 5.5 should work right?? Im at a loss if you have any insight at all that would be great!!!! Thanks!!!!!!!!!!!!

Hi Robert
Had the same problem this worked for me.
start up bridge go to preferance/advanced and tick the selection Generate Monitor size previews.
Regards
Tony

Acrobat 9 Pro will NOT install (CS4 Design Premium)

Acrobat 9 Pro will NOT install (CS4 Design Premium)
Acrobat Pro 9 will not install (FAILED), although every other program on the CS4 DVDs did install properly.
I have followed the instructions, and have tried with no programs running, not even virus protection (which is an insane thing for Adobe to demand of a product being installed where the installation routine is expecting an Internet connection): FAILED.
I uninstalled my Acrobat 6 Pro, (a standalone Pro version that I had to have a few years ago.) I uninstalled that working program knowing I had no idea where my original Adobe Acrobat CD is located, so I was essentially cutting myself off of Acrobat Pro if the Acrobat 9 Pro install continued to fail.
I reported this to Adobe support online.
I have followed the instructions to disable startup items and services, then tried the Acrobat 9 Pro install: FAILED.
At that point, I gave up installing Acrobat 9 Pro. I didn't have any more time to screw with it - I would re-visit the installation failure later.
Lo and behold, a client sent me a PDF file of a brochure, in an email, and I had to grab some text from it to put on his website (Done in Dreamweaver CS4.) Well, damn, now I'll have to go back and get that install to work...FAILED!
Suspecting a problem in the installation routine on the DVD, I decided to download the trial version of Acrobat 9 Pro. So, I did. It downloaded and installed without a hiccup, and I had Acrobat 9 Pro working for 30 days...
I did what I had to do, using the trial version, then figured I would re-visit the installation issue later, when I had a few hours to dedicate to all the hell of calling Adobe software support, handholding, maybe registry edits, multiple reboots, and multiple attempts at doing everything again, just so the support person would know that I did follow all the steps correctly to prove thw outcome is sill FAILED!
Oh crap, I got another PDF file. No problem, I thought, I don't need to edit the PDF, just read it. When I tried to open the file, Acrobat 9 Pro plastered a screen over the program - the screen saying my 30 day trial version has now run out, demanded a serial number, or quit. My CS4 serial number would not activate it, and so I had to quit, not even being able to read the PDF file.
So, I un-installed the trial version of Acrobat 9 Pro that had installed without a hitch and had worked flawlessly for 30 days.
Now I'm going to have to visit hell, and get the software that I paid hundreds of dollars for to work...
Please STOP and NOTE: Acrobat 9 Pro installed perfectly from the downloaded Internet version. What does that tell you? There are no operating system issues, no hardware compatibility issues (which I knew anyway, as the OS and hardware is up to date.) Even more significantly, there is no issue with the Windows registry, or other versions of Adobe Acrobat that had been installed before in the machine. My conclusion was that it has to be a problem with the installation routine on the CS4 disks.
So, I spent an hour on the phone with Adobe personnel: software support, to customer service, to sales, to customer service, and back to sales. After software support came to the conclusion that I needed to UNINSTALL ALL OF CS4, and run a clean-up utility, I knew I had to try getting a new set of DVDs and hope the installation routine problems/bugs had been worked out.
After being batted back and forth by Adobe Customer Service and Adobe Sales, I finally got someone to agree to send a set of DVDs to me.
I got the DVDs. I tried to install Adobe Acrobat 9 Pro: FAILED
As I told the software support person, I do not want to un-install the entire CS4 suite. I have all of those programs working fine, and have about a dozen web sites within Dreamweaver CS4 painstakingly set up and active, and some of them are current projects that I am working on daily. I also have multiple extensions installed, and spent quite a bit of time getting all of those programs set up for my preferences and my work flow. I DO NOT WANT to uninstall the entire suite of applications to get Acrobat 9 Pro to install.
And the conclusion of the "sophisticated" Adobe Support Advisor as to what specifically was the instalation issue?
Adobe Support Advisor
The module found no solutions to report for the selected log file.
If you continue to have difficulties with the application,
please contact Adobe Support: http://www.adobe.com/support
System Information :
Operating System = Windows XP
Locale = en
At this point, what I want is to know what registry keys to edit and which folder(s) to delete to eliminate previous traces of Acrobat. In other words, just exactly the tiny piece of the "clean-up utility" that I need to run in order to allow the *Y#^%@#&#(& installation routine to work for Acrobat 9 Pro. I have no intention of uninstalling Dreamweaver CS4, as that is my business livlihood, and I know that my Dreamweaver CS4 client files/sites could not be read by earlier Dreamweaver versions. Asking me to uninstall Dreamweaver, Photoshop, Illustrator, Flash, InDesign, and Fireworks is insane. Your bad installation routine is not my fault, and you cannot expect me spend countless hours getting all those programs set up the way I want and with all my client/work files working correctly and all the extensions set up properly. So, if Adobe software support refuses to tell me what registry keys need to be changed, then I want Adobe Sales to send me a new, standalone version of Acrobat 9 Pro on disk.
Dennis

I hit the same problem except I had a Reader X installed not a pro version. For me the solution was to really make sure that nothing else was running. I followed the steps from http://support.microsoft.com/kb/2438651#reso2 the link is goofy so here is the pertinent text:
Programs that are currently running on your computer may be interfering with the installation processDisable programs that might be interfering with the installation process. To do this, follow these steps:
Click Start
, type msconfig in the Search box, and then click msconfig.exe.
If you are prompted for an administrator password or confirmation, type the password, or provide confirmation.
On the General tab, click Selective startup, and then click to clear the Load startup items check box.
Click Services, click Hide all Microsoft services, and then click Disable all.
Click OK, and then click Restart.
Try running your software program installation.
When you are finished troubleshooting the problem, restart the computer in Normal Startup mode. To do this, follow these steps:
Click Start
, type msconfig in the Search box, and then clickmsconfig.exe.
If you are prompted for an administrator password or confirmation, type the password, or provide confirmation.
On the General tab, click Normal startup, click OK, and then click Restart.

Pages created with DWT will not scroll

I recently acquired a contract to update a site built in CS2 with tables to something that's HTML 4.01 compliant. I'm using CS5 and have updated the DWT's design, but now my pages will not scroll using the new template. I've tried using the overflow tag in several ways and locations within the DWT and style sheet itself, but to no avail. I have also created new pages from this template and they won't scroll either. I'm clearly missing something, does anyone have any ideas as to what that is? Does anyone need snippets of code?
Thanks, Kevin

elvikingoproductions wrote:
I recently acquired a contract to update a site built in CS2 with tables to something that's HTML 4.01 compliant. I'm using CS5 and have updated the DWT's design, but now my pages will not scroll using the new template. I've tried using the overflow tag in several ways and locations within the DWT and style sheet itself, but to no avail. I have also created new pages from this template and they won't scroll either. I'm clearly missing something, does anyone have any ideas as to what that is? Does anyone need snippets of code?
Thanks, Kevin
Why are tables not HTML 4.01 compliant?
Regardless, you have to post a link to the page in question or provide the code (both HTML & CSS) for examination. The typical link you will be pointed to is the validator, so you may want to clean up as much as you can before you provide the link.
http://validator.w3.org/

Designer v 8.2.1 will not do a Preview.

Similar Messages

Maybe you are looking for