Designjet 3500cp printing problem

I have an designjet 3500CP. I'm trying to print a 48"x96" banner that was created using publisher 2007. Everytime I try to print it, it starts in the middle of the banner and cuts off the beginning. I've tried playing with all the printing options, also tried converting it to pdf and printing, But everything I try doesn't help. If anyone can help or point me to somewhere so I can find an answer I would appreciate it. Thanks

This forum is focused on consumer level products.  For the Designjet you may have better results posting in the HP Designjet forum here.
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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    If your problem is solved please click the "Accept as Solution" button ------------V
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