DesignJet 450c - cart and data error lights on when starting up?

Hi,
Everytime I turn on our plotter the cartridge and data lights come on solid red, they turn off when I press cancel, but it is always followed by me having to reload the paper as it spits it back out. I'm using paper on a roll.
Anyone have any idea what the problem is? It does print fine, but its incredibly annoying having to realign the paper everytime I turn it on!
Thanks,
Dan

This forum is focused on consumer level products. For the Designjet you may have better results posting in the HP Enterprise Designjet forum here.
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I am not an employee of HP, I am a volunteer posting here on my own time.
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