DesignJet 500 unable to print PDF completely

I am trying to print a PDF that is 24 x 36 and it keeps cuting off the border around the PDF.  I make sure its set to the correct paper size and use no scaling, chose paper source by PDF page size, and auto-rotate and center.
Any ideas?

Hi there,
Try downloading and running the print and scan doctor located here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
It can fix a lot on its own and if not give a better idea of what is going on.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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