Desinstalar un antivirus norton

como desinstalar un antivirus norton mac edition dual protection

Try http://www.mac-how.net/article/How_To_Uninstall_Norton_AntiVirus
Allan

Similar Messages

Why can I not see Norton's approval of sites?

Before the new update, I could see my antivirus, Norton's approval of which sites are safe to go. Now, after the update, I cannot see the Norton's check mark or anything that says it is okay to use.

Your iOS apps are not stored in your iCloud data and you should use iTunes to remove them.
Photo Stream merely pushes your photos to your other devices. You can't view them at iCloud.com.

Wife's Computer Keeps Periodically Rebooting Plus Can't Install HP Print Drivers

OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD A8-3820 APU with Radeon(tm) HD Graphics, AMD64 Family 18 Model 1 Stepping 0
Processor Count: 4
RAM: 5844 Mb
Graphics Card: AMD Radeon HD 6550D, 256 Mb
Hard Drives: C: Total - 940455 MB, Free - 854668 MB; H: Total - 305234 MB, Free - 177587 MB; I: Total - 7 MB, Free - 0 MB;
Motherboard: Gateway, SX2370
Antivirus: Norton Internet Security, Updated and Enabled
First, please excuse me if I've posted in the wrong forum and hopefully someone will direct me to the right one. I also apologize for the length of this but I've spent the last 5 days dealing with HP support and getting help from TechGuy.org. HP hasn't been
particularly helpful. Through TechGuy.org, we've eliminated the possibility that the problem I'm about to describe is related to a virus or malware.
As this is my wife's computer, I have no idea when this started happening, but at random intervals the computer would sometimes display the message "Windows has encountered a critical problem and will restart automatically in one minute. Please save
your work." Sometimes this error code accompanies the message "Error 1722 RPC Server is unavailable". Other times there is no warning and the system just reboots. At the same time, my wife began having problems with our HP Photosmart C410A printer.
In checking I saw that there was a new driver. When I attempted to install just the basic driver, the installation would stop and indicate that the Windows Firewall must be running. I disabled all of Norton Internet Services setting an tried to activate the
firewall. I would then get this error message: "Windows Firewall can't change some of your settings. Error code 0x800706d9".
HP suggested I uninstall Norton Internet Security, use the HP Driver Uninstall Utility and try a reinstallation using their complete software package while activation the Windows Firewall. I could get the firewall activated nor could I get the drivers installed.
I then removed all the HP software using their installer. However there still seems to be bits "floating" about. I reinstalled NIS.
TechGuy.org suggested that there might be a BIOS issue and there are two updates available. They also suggested I may have to wipe the drive and do a clean reinstallation of Windows 7. That just didn't sound right.
In checking the Event Viewer the following error show up repeatedly at random times, which also correspond, usually, with a reboot. Here is a partial copy of the log:
Log Name:      System
Source:        Microsoft-Windows-HAL
Date:          2/2/2015 6:58:01 AM
Event ID:      12
Task Category: None
Level:         Error
Keywords:      (1)
User:          N/A
Computer:      Johnny5
Description:
The platform firmware has corrupted memory across the previous system power transition. Please check for updated firmware for your system.
Log Name:      System
Source:        Service Control Manager
Date:          2/2/2015 5:36:27 AM
Event ID:      7034
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Johnny5
Description:
The Windows Firewall service terminated unexpectedly. It has done this 3 time(s).
Log Name:      System
Source:        Service Control Manager
Date:          2/2/2015 5:36:27 AM
Event ID:      7034
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Johnny5
Description:
The Diagnostic Policy Service service terminated unexpectedly. It has done this 3 time(s).
Log Name:      System
Source:        Service Control Manager
Date:          2/2/2015 5:36:27 AM
Event ID:      7034
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Johnny5
Description:
The Base Filtering Engine service terminated unexpectedly. It has done this 3 time(s).
Log Name:      System
Source:        Service Control Manager
Date:          2/2/2015 5:36:22 AM
Event ID:      7032
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Johnny5
Description:
The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Base Filtering Engine service, but this action failed with the following error:
An instance of the service is already running.
Log Name:      Application
Source:        Application Error
Date:          2/2/2015 5:36:22 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Johnny5
Description:
Faulting application name: svchost.exe_MpsSvc, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000005
Fault offset: 0x000000000002b20d
Faulting process id: 0x1098
Faulting application start time: 0x01d03eed074c1d96
Faulting application path: C:\Windows\system32\svchost.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 794ae32f-aae0-11e4-bcc8-f80f4138c1b9
Log Name:      System
Source:        Service Control Manager
Date:          2/2/2015 5:31:17 AM
Event ID:      7023
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Johnny5
Description:
The HP Network Devices Support service terminated with the following error:
The specified module could not be found.
Log Name:      Microsoft-Windows-Dhcp-Client/Admin
Source:        Microsoft-Windows-Dhcp-Client
Date:          2/2/2015 5:30:47 AM
Event ID:      1001
Task Category: Address Configuration State Event
Level:         Error
Keywords:
User:          LOCAL SERVICE
Computer:      Johnny5
Description:
Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0x74DE2BE23268. The following error occurred: 0x79. Your computer will continue to try and obtain an address on its own from the
network address (DHCP) server.
Log Name:      System
Source:        Microsoft-Windows-DNS-Client
Date:          2/2/2015 9:33:30 AM
Event ID:      1014
Task Category: None
Level:         Warning
Keywords:
User:          NETWORK SERVICE
Computer:      Johnny5
Description:
Name resolution for the name wpad.hsd1.ca.comcast.net timed out after none of the configured DNS servers responded.
Any and all help would be greatly appreciated as I am tired of getting the heavy sighs and evil eye from my spouse.
Doc Z

Hi Doc,
Yes you need to do a firmware driver update.
Here is the KB article regarding Event ID 12:
How to troubleshoot Event ID 12 with source Microsoft-Windows-HAL
Follow the user action part.
You may follow the article below to check the update driver:
Update a driver for hardware that isn't working properly
For Event ID 7034, check:
Event ID 7034: Service Terminated
Another thing is please check Windows Update settings, make sure you have Windows stay up-to-date.
Besides, for customer support, please ask in the forum below:
http://answers.microsoft.com/en-us/windows/forum/windows_7?tab=Threads
Best regards
Michael Shao
TechNet Community Support

ITunes error message during new installation of 10.5

I keep getting the following error message durning a new installation of iTunes 10.5.
An error occurred while attempting to create the directory: C:\Program Files (x86)\iTunes.Resources\es.lproj\PurchasedPlacard.nib
The system the installation is occuring on is:
HP Pavilion DV6-3150
Windows 7 Home Premium SP1 64-bit
Intel i5 2.53 GHz, 4 Gig RAM
Antivirus
Norton Security Suite
ver. 5.1.0.29
I did a Virus sweep after the error message and no messages came up. Attempted a second install with the antivirus was disabled during the install and recieved the same error message.
Any suggestions will be greatly appreciated.
Michael G.

I did have image of both Tiger and Snow Leopard OS on my external hdd. I do use this images at my work to install fresh OS on new HDD. it's works fine and there is no issue with it. I tried same images on my macbook but none works and this error appear and same with Snow Leopard Disc installation.

My MacBook Pro will not open any application or program that requires internet, even though I am connected to the web.

My MacBook Pro will not open any app or program that requires Internet, even though I am connected to the web. I recently installed Norton AntiVirus and think it may have changed a setting that I couldn't find. I uninstalled Norton and it didn't help. Every time I open Safari, iTunes or any other program that tries to connect to the Internet, it crashes. Strangely enough, Skype still works, but nothing else.
I have OSx 10.6.8.
I have tried erasing plists, and all the standard troubleshooting, ie resetting modem, restarting computer, reloading Safari from disk.
Any help would be greatly appreciated. Thank you in advance.

Change your router channel. Sometimes this is all you will have to do.
Power cycling the router. Read the router's user manual or contact their tech support for instructions.
System Preferences/Internet & Network/Network
Unlock the padlock
Locations: Automatic
Highlight Airport
Click the Assist Me button
In the popup window click the Diagnostic button.
System Preferences/Network- Unlock padlock. Highlight Airport. Network Name-select your name. Click on the Advanced button. Airport/Preferred Networks-delete all that is not your network.
Place a check mark next to "Remember networks this computer has joined." Click the OK button and lock the padlock. Restart your computer.
http://support.apple.com/kb/TS1920 Mac OS: How to release and renew a DHCP lease
No internet connection (wireless)
Check to see if an extra entry is present in the DNS Tab for your wireless connection (System Preferences/Network/Airport/Advanced/DNS).
Delete all extra entries that you find.
Place a check mark next to "Remember networks this computer has joined."
Other resources to check into:
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
Netspot
How to diagnose and resolve Wi-Fi slow-downs
Pv6 troubleshooting
Mac OS X 10.6 Help: Solving problems with connecting to the Internet
What Affects Wireless Internet?
Solutions for connecting to the Internet, setting up a small network, and troubleshooting
I uninstalled Norton and it didn't help.
To properly uninstall Norton software follow these instructions - Locate Symantic Solutions folder inside the Applications folder at the root level of your HD, launch the Symantec Uninstaller application, select the Symantec AntiVirus Corporate, Norton AntiVirus & Norton AntiVirus Auto-Protect entries and click the Uninstall button.
Confirm your decision when prompted and then enter your administrator password in the space provided.
Retart your computer & Norton should be gone for good.
If the above does not work, download a copy of Symantec’s RemoveSymantecMacFiles removal utility. This utility will launch Terminal & remove the Norton components.

Cannot Install Driver

OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD A8-3820 APU with Radeon(tm) HD Graphics, AMD64 Family 18 Model 1 Stepping 0
Processor Count: 4
RAM: 5844 Mb
Graphics Card: AMD Radeon HD 6550D, 256 Mb
Hard Drives: C: Total - 940455 MB, Free - 855102 MB; H: Total - 305234 MB, Free - 170309 MB; I: Total - 7 MB, Free - 0 MB;
Motherboard: Gateway, SX2370
Antivirus: Norton Internet Security, Updated and Enabled
Apparently as a result of a Windows update, my wife's computer, which is connected to our printer through an ethernet connection via our Linksys E3000 router, lost that connection. As the driver was out of date anyway, I downloaded just the updated driver and attempted to install it after making sure all traces of the old version were removed using the HP uninstaller.
I have tried now, inummerable times to install the driver. I either get the the point wher the install asks what type of connection I have and when it shows via ethernet I get an error message about the MpsSvc (Windows 7 firewall) being stopped or the install fails generating a message that says it's missing a setupfile. I have tried disabling the Norton Internet Security firewall and AV and still the install fails. I have tried activating the Windows Firewall, via the Task Manager (with the NIS Firewall off) to no avail.
One of the solutions I found on this forum from an HP Expert was to use the full software package to install the driver. Even though I do NOT want all the programs that come bundled with it (there used to be the option of choosing what you wanted but no longer) I tried that. I again got the whole firewall scenario message and then had to uninstall all the programs that I didn't want in the first place.
There are two ther computers in the house connected wirelessly to the printer and both work fine. I even tried the wireless route with this computer to no avail.
I know I am not the only one encounter this issue as I seen other postings but I've yet to see a solution that works. I'm trying not to get both frustrated and angry but this should be that difficult a problem to resolve. Prior to both the Windows update and the driver update from HP, this computer worked fine with this printer. There is a conflict between HP's software and Windows 7. Please give me a solution that actually works.
This question was solved.
View Solution.

This did not help at all. I've run a level 4 uninstall and tried both just the driver and whole package and the process halts stating that Windows Firewall must be running. I am also finding that the level 4 uninstall did not remove all traces of HP printer related programs (the C410A is the only HP device connected to this system BTW)
I have completely uninstalled Norton Internet Security and tried to activate the Windows Firewall without success. After reinstalling NIS, I consulted with a site that deals with malware issues. After several tests, they could not find any traces of rootkits, viruses or malware. So, that is not the issue.
When I tried to activate the Windows Firewall, I get the following error notice, "Windows Firewall can't change some of your settings. Error Code 0x800706d9". I continue to get this message at random intervals, "Windows has encountered a critical problem and will restart automatically in one minute. Please save your work". Sometimes I also get this error message as well, "Error 1722 RPC Server is unavailable."
In checking the event log I found the following errors listed, some corresponding to spontainious reboots.
Log Name:      System
Source:        Microsoft-Windows-HAL
Date:          2/2/2015 6:58:01 AM
Event ID:      12
Task Category: None
Level:         Error
Keywords:      (1)
User:          N/A
Computer:      Johnny5
Description:
The platform firmware has corrupted memory across the previous system power transition. Please check for updated firmware for your system.
Log Name:      System
Source:        Service Control Manager
Date:          2/2/2015 5:36:27 AM
Event ID:      7034
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Johnny5
Description:
The Windows Firewall service terminated unexpectedly. It has done this 3 time(s).
Log Name:      System
Source:        Service Control Manager
Date:          2/2/2015 5:36:27 AM
Event ID:      7034
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Johnny5
Description:
The Diagnostic Policy Service service terminated unexpectedly. It has done this 3 time(s).
Log Name:      System
Source:        Service Control Manager
Date:          2/2/2015 5:36:27 AM
Event ID:      7034
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Johnny5
Description:
The Base Filtering Engine service terminated unexpectedly. It has done this 3 time(s).
Log Name:      System
Source:        Service Control Manager
Date:          2/2/2015 5:36:22 AM
Event ID:      7032
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Johnny5
Description:
The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Base Filtering Engine service, but this action failed with the following error:
An instance of the service is already running.
Log Name:      Application
Source:        Application Error
Date:          2/2/2015 5:36:22 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Johnny5
Description:
Faulting application name: svchost.exe_MpsSvc, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000005
Fault offset: 0x000000000002b20d
Faulting process id: 0x1098
Faulting application start time: 0x01d03eed074c1d96
Faulting application path: C:\Windows\system32\svchost.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 794ae32f-aae0-11e4-bcc8-f80f4138c1b9
Log Name:      System
Source:        Service Control Manager
Date:          2/2/2015 5:31:17 AM
Event ID:      7023
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Johnny5
Description:
The HP Network Devices Support service terminated with the following error:
The specified module could not be found.
Log Name:      Microsoft-Windows-Dhcp-Client/Admin
Source:        Microsoft-Windows-Dhcp-Client
Date:          2/2/2015 5:30:47 AM
Event ID:      1001
Task Category: Address Configuration State Event
Level:         Error
Keywords:
User:          LOCAL SERVICE
Computer:      Johnny5
Description:
Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0x74DE2BE23268. The following error occurred: 0x79. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
Log Name:      System
Source:        Microsoft-Windows-DNS-Client
Date:          2/2/2015 9:33:30 AM
Event ID:      1014
Task Category: None
Level:         Warning
Keywords:
User:          NETWORK SERVICE
Computer:      Johnny5
Description:
Name resolution for the name wpad.hsd1.ca.comcast.net timed out after none of the configured DNS servers responded.
This is all somehow related to the printer issue as I still cannot install the driver to get it to work properly.
Any suggestions and further help will be greatly apprciated.

Cannot connect to 10g Express Edition home page

I installed Oracle Database 10g Express Edition in Windows XP Professional SP2. No error was prompted and I can successfully start and stop the server. However connection to the database homepage doesn't work (neither with Firefox nor with IExplorer), even if I disable the firewall and antivirus (Norton).
Here is the result of lsnrctl status:
C:\WINDOWS\system32>lsnrctl status
LSNRCTL for 32-bit Windows: Version 10.2.0.1.0 - Production on 01-SEP-2007 12:29:46
Copyright (c) 1991, 2005, Oracle. All rights reserved.
Message 1053 not found; No message file for product=NETWORK, facility=TNSTNS-125
57: Message 12557 not found; No message file for product=NETWORK, facility=TNS
TNS-12560: Message 12560 not found; No message file for product=NETWORK, facili
ty=TNS
TNS-00527: Message 527 not found; No message file for product=NETWORK, facilit
y=TNS
Anybody can help me, please?
Thanks in advance
Pietro

where are install logfile located?
I could only find the log file: css.log in the folder C:\oraclexe\app\oracle\product\10.2.0\server\log\laptop-bart\client
The content of the file is the following:
Oracle Database 10g CRS Release 10.2.0.1.0 Production Copyright 1996, 2005 Oracle. All rights reserved.
[ OCRUTL][2000]u_set_comp_error: Parameter was NULL
[ OCRUTL][2000]u_set_ocr_error: Parameter was NULL
2007-09-02 09:08:34.359: [ OCROSD][2000]utgdv:1:could not open registry key SOFTWARE\Oracle\ocr os error Impossibile trovare l'opzione di ambiente specificata.
[ OCRUTL][2000]u_set_gbl_comp_error: Parameter was NULL
[ OCRUTL][2000]u_set_gbl_comp_error: Parameter was NULL
2007-09-02 09:08:34.359: [ OCRRAW][2000]proprinit: Could not open raw device
2007-09-02 09:08:34.359: [ default][2000]a_init:7!: Backend init unsuccessful : [33]
[ OCRUTL][2000]u_set_ocr_error: Parameter was NULL
2007-09-02 09:08:34.359: [ CSSCLNT][2000]clsssinit: error(33 ) in OCR initialization
[ OCRUTL][1364]u_set_comp_error: Parameter was NULL
[ OCRUTL][1364]u_set_ocr_error: Parameter was NULL
2007-09-02 12:54:05.468: [ OCROSD][1364]utgdv:1:could not open registry key SOFTWARE\Oracle\ocr os error Impossibile trovare l'opzione di ambiente specificata.
[ OCRUTL][1364]u_set_gbl_comp_error: Parameter was NULL
[ OCRUTL][1364]u_set_gbl_comp_error: Parameter was NULL
2007-09-02 12:54:05.468: [ OCRRAW][1364]proprinit: Could not open raw device
2007-09-02 12:54:05.468: [ default][1364]a_init:7!: Backend init unsuccessful : [33]
[ OCRUTL][1364]u_set_ocr_error: Parameter was NULL
2007-09-02 12:54:05.468: [ CSSCLNT][1364]clsssinit: error(33 ) in OCR initialization
[ OCRUTL][876]u_set_comp_error: Parameter was NULL
[ OCRUTL][876]u_set_ocr_error: Parameter was NULL
2007-09-02 14:07:47.062: [ OCROSD][876]utgdv:1:could not open registry key SOFTWARE\Oracle\ocr os error Impossibile trovare l'opzione di ambiente specificata.
[ OCRUTL][876]u_set_gbl_comp_error: Parameter was NULL
[ OCRUTL][876]u_set_gbl_comp_error: Parameter was NULL
2007-09-02 14:07:47.062: [ OCRRAW][876]proprinit: Could not open raw device
2007-09-02 14:07:47.062: [ default][876]a_init:7!: Backend init unsuccessful : [33]
[ OCRUTL][876]u_set_ocr_error: Parameter was NULL
2007-09-02 14:07:47.062: [ CSSCLNT][876]clsssinit: error(33 ) in OCR initialization
[ OCRUTL][1008]u_set_comp_error: Parameter was NULL
[ OCRUTL][1008]u_set_ocr_error: Parameter was NULL
2007-09-02 14:08:25.281: [ OCROSD][1008]utgdv:1:could not open registry key SOFTWARE\Oracle\ocr os error Impossibile trovare l'opzione di ambiente specificata.
[ OCRUTL][1008]u_set_gbl_comp_error: Parameter was NULL
[ OCRUTL][1008]u_set_gbl_comp_error: Parameter was NULL
2007-09-02 14:08:25.281: [ OCRRAW][1008]proprinit: Could not open raw device
2007-09-02 14:08:25.281: [ default][1008]a_init:7!: Backend init unsuccessful : [33]
[ OCRUTL][1008]u_set_ocr_error: Parameter was NULL
2007-09-02 14:08:25.296: [ CSSCLNT][1008]clsssinit: error(33 ) in OCR initialization
[ OCRUTL][1836]u_set_comp_error: Parameter was NULL
[ OCRUTL][1836]u_set_ocr_error: Parameter was NULL
2007-09-02 14:30:24.765: [ OCROSD][1836]utgdv:1:could not open registry key SOFTWARE\Oracle\ocr os error Impossibile trovare l'opzione di ambiente specificata.
[ OCRUTL][1836]u_set_gbl_comp_error: Parameter was NULL
[ OCRUTL][1836]u_set_gbl_comp_error: Parameter was NULL
2007-09-02 14:30:24.765: [ OCRRAW][1836]proprinit: Could not open raw device
2007-09-02 14:30:24.765: [ default][1836]a_init:7!: Backend init unsuccessful : [33]
[ OCRUTL][1836]u_set_ocr_error: Parameter was NULL
2007-09-02 14:30:24.765: [ CSSCLNT][1836]clsssinit: error(33 ) in OCR initialization
[ OCRUTL][3020]u_set_comp_error: Parameter was NULL
[ OCRUTL][3020]u_set_ocr_error: Parameter was NULL
2007-09-02 16:09:14.250: [ OCROSD][3020]utgdv:1:could not open registry key SOFTWARE\Oracle\ocr os error Impossibile trovare l'opzione di ambiente specificata.
[ OCRUTL][3020]u_set_gbl_comp_error: Parameter was NULL
[ OCRUTL][3020]u_set_gbl_comp_error: Parameter was NULL
2007-09-02 16:09:14.250: [ OCRRAW][3020]proprinit: Could not open raw device
2007-09-02 16:09:14.250: [ default][3020]a_init:7!: Backend init unsuccessful : [33]
[ OCRUTL][3020]u_set_ocr_error: Parameter was NULL
2007-09-02 16:09:14.250: [ CSSCLNT][3020]clsssinit: error(33 ) in OCR initialization

Help - Windows crashes after installing upgrade today....

Hi,
System:                Windows XP, 2002, Service Pack 3 (not sure how to tell if 32 bit or 64 bit? My graphics are 64-bit, I think)
Computer:          Dell Inspiron 530
Processor:           Intel Core 2 Duo CPU
Graphics card:   ATI Radeon HD 2600 XT
Browser 1:          Firefox 3.6.14 (upgraded today)
Browser 2:          IE 8.0.6001.18702
Flash:                    10.2.152.32 (installed today)
Antivirus:            Norton Internet Security 17.8.0.5
Firewall:               Motorola SBG900 (mentioning only because it has caused me other issues in the past)
Tried upgrading Firefox and Flash (for Firefox) today as requested. Everything installed fine. Tried to watch a video clip on CNN.com and got the blue screen and crash.
I uninstalled both, and reinstalled. Crashed again.
I then tried uninstalling both again, and downloaded the Flash for IE, to see if it was a Flash issue or a Firefox issue. This version crashed too - blue screen with error message.
A friend thought it might be a RAM issue, and asked me to clean up my msconfig - which I did. No fix.
I then went to the Display manager, found the graphics card, and looked for updated to the device driver. Alas, the system thinks I have latest and greatest.
That’s about the extent of my computer knowledge. I don’t know how to disable my Norton, and frankly, not sure it’s a great idea, as it has my software firewall in it…. Not sure how/why/if that would even help?
Here’s the bottom part of the error message I got one of the time I got the blue screen crash (in case it helps)….
***STOP: 0x0000008E (0xE0000001, 0xBA490925, 0xA880D820, 0x00000000)
***watchdog.sys - Address BA490925, base at BA90000, Date stamp 480254ab
Simplest fix for me would be if there was a way to get the old version of Flash back… but there doesn’t seem to be an older version archived that I can find….
Can someone help/offer solutions that a non-computer geek might be able to follow (and not mess up other stuff on the computer)? Thanks! :-) It's been 4 hours and counting spent on this so far.... Any help would be greatly appreciated.
Much thanks!
Liz

Liz,
1) Under START, PROGRAMS, DELL ACCESSORIES... find Dell Service code... click it. Write down the service tag (looks like "5DF78SnS")
2) Go to "Dell Drivers & Downloads"
3) Figure where to put the service code... and click okay.
What you will see is a list of drivers for YOUR specific computer- these are the lastest drivers and some MAY already be installed.
At the very least
1) Update the BIOS
2) Update the Video Drivers.
They all come with very clearly written instructions.
Then consider repairing your browser again.
You might then want to update the "Dell Recommends...". Let it scan your computer.
Turn off your computer.
Turn on a hot bath.
Throw the computer in it.
Use postcards to communicate with your friends and CDs to listen to music.

My Thunderbird has stopped downloading messages--how can I get it to function again. I have rebooted and downloaded a new version.

I disconnected my antivirus (Norton) and tried again, with no luck. Thunderbird says that I have 10 messages and tries to download, but then hangs up and quits. This happened all of a sudden with no seeming cause.

Thanks for trying to help, but the instructions (see below) are too complicated for me to follow. So I'll just have to leave my Thunderbird with its broken wings alone until perhaps a new version comes out in which this problem is resolved. I never experienced it before--until I installed Windows 8.1 (so maybe that's the problem!).
If you're not signed in to Windows, tap or click the power icon Power icon from the sign-in screen, hold Shift, and then tap or click Restart
Or, if you're already signed in:
Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings.
(If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, click Settings, and then click Change PC settings.)
Under PC settings, tap or click General.
Under Advanced startup, tap or click Restart now.
On the Choose an option screen, tap or click Troubleshoot.
Tap or click Startup Settings.
Tap or click Restart.
On the Startup Settings screen, choose the startup setting you want.
Sign in to your PC with a user account that has administrator rights.
Some options, such as safe mode, start Windows in a limited state where only essential programs are started. Other options start Windows with advanced features (typically used by system admins and IT professionals). For more info, go to the Microsoft website for IT professionals.

Microsoft-esque problems on my Mac?

G'day, all. Have owned my first Mac for almost a fortnight now, and am generally loving it. That having been said, I have a few issues I need to be walked through, as I still don't understand the OS well enough to intelligently explore it without potential problems.
First, I'd experienced frequent crashes of Safari...I switched to the Safari Beta, but it still just locks and crashes. Frustrated, I went to Firefox. The only thing that makes IT any better is that my previous pages show up when I restart my Web browser; otherwise, it tends to do the same thing. What gives? I've tried running the diagnostics and built-in 'repair tools,' but it doesn't seem to have done much good.
Next, when I tried to switch from Firefox to Safari (thinking the browser was acting up), I kept getting multiple blank pages on Firefox, and had to close it down with a Force Quit. When I then tried to open Safari, not only would it not open, but the wallpapers on both monitors switched every time I clicked on the Safari icon to try to open it (the black arrow would flash a few times and quit). Though that happened only once (for about 3 minutes), it hasn't re-occurred...yet. Any ideas here?
Finally, being a paranoid former-PC owner, naturally I had to get antivirus (Norton, sans the troublesome packet), security and other programs up and running (Mac Cleanse, Mac Scanner and IP Securitas) early on. Could any of these be causing the aforementioned problems, and if so, can they be worked-around without losing the protection they give?
BTW, I also use a hardware firewall, which hasn't given any difficulty so far.
Finally, someone mentioned I might want to run a program called Vidalia. I can't figure it out, and want to know if it's needed.
Forgive my reprinting War and Peace, but I can't find answers I can understand anywhere else, and I'm a graphic designer/writer, not a UNIX pro. Kudos to any and all who can ease my learning curve.
Chuck

'Ello, Klaus, and thanks for the prompt reply. I'm a hard-won convert to Mac-dom (since I got serious about graphic design), and decided to dive in head-first, as it were. For the most part, it's been a hard slog to get up to speed on Mac OS X, but it's worth it for the speed and beauty I have now.
Did as you suggested, but none of the files you mentioned were in the Safari folder, or any other such folder. I use a widget in Dashboard to keep my permissions proper and empty the cache and cookies after each session, so maybe I've inadvertently done what you asked.(?)
Hasn't happened in about 5 hours now, and I've just finished installing all the OS X updates and Adobe CS3 Premium, so I must be ok for now. (Now that I've said that...) But I digress.
The router has long been a fixture for me, as I know that the best defense is a good offense. I've had no conflicts between the router and the Mac previously, so I'm assuming I'm still good there. The other programs all came highly-recommended from either Apple or MacWorld or CNet, so I generally tend to trust 'em...just guess I won't use them so often, eh? (Some of it has to do with privacy issues and not wanting anyone but me in my computer, even though there's nothing but intellectual property there - 'nothing but' - hahaha.)
Anyway, back to the point. The Safari folder only had 3 files in it, history and two others that I can't name right now, but that had nothing like the names you gave me, so I left them be.
As to Vidalia, it's a privacy program, and that's about all I know so far, though inputs and opinions on it would be MOST welcome!
I went to //tor.eff.org for info after reading of it in MacWorld magazine, though the following in parenths came from its site:
(Tor: anonymity online............Tor is a toolset for a wide range of organizations and people that want to improve their safety and security on the Internet. Using Tor can help you anonymize web browsing and publishing, instant messaging, IRC, SSH, and other applications that use the TCP protocol. Tor also provides a platform on which software developers can build new applications with built-in anonymity, safety, and privacy features.
Tor aims to defend against traffic analysis, a form of network surveillance that threatens personal anonymity and privacy, confidential business activities and relationships, and state security. Communications are bounced around a distributed network of servers called onion routers, protecting you from websites that build profiles of your interests, local eavesdroppers that read your data or learn what sites you visit, and even the onion routers themselves.
Tor's security is improved as its user base grows and as more people volunteer to run servers. Please consider volunteering your time or volunteering your bandwidth. And remember that this is development code—while we believe Tor is better than all the other options out there at what it does, it's still not a good idea to rely on any current anonymity systems if you really need strong anonymity.)
Would like to continue 'chatting' via email if you don't mind, off-topic (I lived in Oxford for some years whilst stationed there). I'm at [email protected]. Cheers!
Chuck

Driven to Distraction

Hi,
I appreciate that everyone has a problem here, and we're all equally desperate for help, but I'm seriously in need of it!!!! I've read through days worth of posts and nothing seems to fit my problem.
I've spent a lot of time adding my music library into itunes, and then suddenly last week it started playing up on me. I can't determine what I might have done that caused it.
The main itunes window seems to like to send itself to the front of everything. What this means is that as soon as I open a new window within itunes (e.g the box that opens when you "add folder to library") it vanishes behind the main screen. When you click on itunes the box briefly flashes up but dissappears again instantly. Everything else in itunes then becomes redundant as there is already a window/dialogue box open and the only way to close itunes is to ctrl alt delete.
I've also noticed that after this has happened, if I don't shut down itunes and carry on with other programmes, every minute or so itunes forces itself to the front of all the programmes and you have to switch back to other ones via the taskbar.
The most frustrating part of this is that I cannot add any more music to my ipod.
I'm hoping that someone will be able to help my plight, please!!!!
Oh and i've noticed that some ppl have had issues with itunes because of their security software. If it helps I'm using norton.
thanks
Windows XP Pro

You may try afew steps to correct this. First make sure your antivirus (Norton I take it) is up to date using Libveupdate and then scan your system for any viruses, trojans, worms ect ect. Then scan your system for any malware with your adware/spyware program. If you do not have one you can search the web for one or download.com
Look on the web site that made your PC (Like Dell or HP) and see if theres any updates for your system or patches that cure conflicts there software may cause with iTunes.
After that if you have no virus and after removing malware your still having problems, look at your Event viewer there may be some helpful info there telling what conflicts iTunes is causing or having with other programs ect ect on your system. to get there goto control panel>Administrative Tools>Event Viewer
Use chkdisk (Error Checking in Win XP) to find and fix errors in the system files. to do this goto "My Computer" Right click your Harddrive (Usualy C Drive) Hit Properties> "Tool" tab under Error checking hit check now, check the box beside "Automaticly Fix System Files" and hit OK. select "Yes" in the following pop up window and reboot. during the boot up you will see a blue screen and it will show you its scaning the system and when its done it will boot back into windows.
Also when uninstalling iTunes uninstall ALL things quicktime in add/remove as well. then when reinstalling iTunes and quicktime make sure norton is turned off or disabled. you may want to download and install the quicktime standalone to at http://www.apple.com/quicktime/download/standalone.html

Adobe Photoshop CS6 png image transpercy problem

Hello,
On our site we used a lot of transparent png images.
The images show up fine however they are not transparent as in Photoshop.
Now the transparent areas are white where they are transparent in Photoshop.
Can anybody explains me what I'm doing wrong ?
For example the logo at the top above antivirus.
Example 1 Antivirus logo
Example 2 Antivirus norton product page overview.
Exampe 3 Antivirus prijs in product overview.
Thanks for the support.
Could this have something to do with how I save the png images ? For example I can save as PNG 24 and several other PNG types.
Message was edited by: BRDigital

Thanks for your answer, indeed this fixed the problem. Quite stupid I did not see this myself

JDeveloper 9i 9.0.3 on Windows XP Professional

Hi!
I try to run JDeveloper 9i 9.0.3 on Windowss XP. Basically it works, but hangs very often (escpecialy with wizards). I already tryed to disable my antivirus (Norton) as I experienced some problems with Java- aplications and virus scanners in the past, but it doesn't change anything!
Does anybody know any issue to this problem?
Regards
L. Weller

Hi!
I try to run JDeveloper 9i 9.0.3 on Windowss XP. Basically it works, but hangs very often (escpecialy with wizards). I already tryed to disable my antivirus (Norton) as I experienced some problems with Java- aplications and virus scanners in the past, but it doesn't change anything!
Does anybody know any issue to this problem?What CPU/How much memory does your machine have.
Which wizards in particular are causing issues? Where in the wizards?
Thanks,
Rob

Flash Player Plugin pushing cpu to 100% on Laptop

I know there is many (many many) discussions on this topic, but I was hoping to get a clear answer on how to solve this issue. It seems that my issues with cpu have been going off and on for a bit now, but in the last month or so it's been practically every single day.
Within the first hour from boot up everything is okay with the videos and flash media, but after that it starts to hike up and next thing I know my cpu is at 100% and the computer is hanging and moments later it's telling me if I want to wait for the plugin to respond. If I say yes it stalls some more and then tries to keep going but it's super choppy and it makes horrible noises, if I say no then it says that the flash player plugin crashed and to refresh- just for it to go through that again. Something strange about this is that when I put my laptop into sleep mode (not shutdown) for 30 or so minutes and come back, my system drops the cpu levels and it is fine again until another hour then the whole thing starts again. I use Norton 360 so it's constantly telling me that Adobe flash is using too much cpu or firefox (browser I use) and the performance log norton has about my computer tells me that just yesterday I had a moment of being at 100% for 10 minutes straight!
I've tried seeing if it was really just firefox doing this as it does take a lot of cpu on it's own, but after going into firefox safe mode the problem with flash jumping high in cpu was still there.
Does anyone have a solution? (I'm not a tech expert, just your normal everyday user so please make it as simple as possible!)
If you need more ifo let me know! Thanks!
Computer info:
Model: HP Pavilion dv6 Notebook PC
Processor: Intel(R) Core(TM)2 Duo CPU T6600 @ 2.20GHz
RAM: 8GB (I expanded it- originally was 4GB)
System type: 64-bit Operating System
Windows 7 Home Premium
Flash Player Plugin: 11.7.700.224
Browser: Mozilla Firefox 21
Antivirus: Norton 360 version 20.3.1.22

What is your CPU usage when you visit this page: Flash Player Version
Do you recall if this occurred with previous versions of the player? What do you see when you revert back to Flash Player 10.3? Also, do you have hardware acceleration enabled or disabled?
How do I revert to a previous version of Flash Player?
How do I disable or enable hardware acceleration?

Installing java on my new vista(this)

Hi
When i got this new computer (with vista) i installed java sdk.
I know java programming, i used to create some simple games on my old computer.
But when i try to compile something using javac in Command promt i get the error Javac is not recognized or something.
I had this on my XP too but i added a line to Autoexec.bat and it worked.
Now, i have tried to edit Autoexec, no succses.
Tried to set environment variables, no succses.
Any guesses?
Maybe its my antivirus Norton 360 that blocks me from changing in Autoexec?
Please if anyone have done this on vista respond with some few steps on how to do this.
I really want to program java on my vista without having to type the hole path to Javac when i want to compile.
Thanks in advance.
JavaGuy

But when i try to compile something using javac in Command promt i get the error Javac is not recognized or something.you need to set the PATH environment variable
I had this on my XP too but i added a line to Autoexec.bat and it worked. whoah! that brings back some memories
did MS go back to autoexec.bat?
i think we stopped using that around 8-10 years ago :)

Desinstalar un antivirus norton

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